of recent customersrecommend this business
Montana Hot Spring Spas
2217 Grand Ave.
Billings, MT 59102
Phone: 406-652-7727
Billings, MT
If there's one thing Montanans strive for, it's a sense of balance between work and play. And while our natural surroundings offer many opportunities to get away, a hot tub or sauna is a great way to stay at home. Even better, your hot tub or sauna will bring family and friends closer while you enjoy quality time together. Plus, your hot tub or sauna can refresh both mind and body---day after day, week after week---in the convenience and comfort of your own backyard. Montana Hot Spring Spas delivers to Red Lodge, Sheridan, Cody and Powell.
Customer Reviews
Love it! Can't believe we lived without one 'til now. Could not be more satisfied! Thank you!
Verified Customer curt & dani (billings, mt)
Cody and Sam were amazing! They were both very professional and friendly. Thanks for making is a great experience for us on our first hot tub!!
First, we love the tub. I don’t know why we didn’t do this earlier. Beautiful design. The salt system is simple to learn and the functionality of the spa is outstanding. The staff has been nothing short of amazing. Cody was very patient with us and answered alll of our questions. He gave us a great deal. The installation staff was fast and friendly. Jeff gave a great orientation for our new spa. On the whole we are very pleased with the spa, the staff and the whole spa buying experience with Montana Hot Springs spas. Kyle & Debbie Brown
I'm a repeat customer and am glad I did purchase again.
Cody was great! Set up crew were fantastic! Thank you.
I am so pleased with my purchase of my Sovereign Hot Springs hot tub. When I was looking up efficient, well-made tubs, Hot Springs popped up. When I called the store, Cody was very helpful. He found me exactly what I was looking for and described the benefits. The tub was then delivered and installed by a really nice group of guys. So far the whole experience has been outstanding. I use the tub every morning and every night. I’m so happy with my purchase. I believe it is helping me healthwise too. For the last two years, I have struggled with symptoms from long Covid and I believe that this heat therapy is helping me. I’ve been sleeping through the night again most nights and it’s just wonderful to be able to get in the tub after a long day at work. It’s also nice to wake up to it. I’m looking forward to using this for years to come!
We are enjoying the spa each night. Thank you for painless installation process.
Cody was amazing from explaining the product with us and my family to being patient and understanding waiting for us to have our house built. Communication was always prompt and courteous. We would highly recommend him plus the hot tub is actually better than we expected. Love it!!!!
This is the fourth tub I have purchased in 20 plus years from Scott. They have a great team working there.
I never give 5 stars, but the professionalism and integrity of Cody, Scott and the whole crew is my rare exception. You earned and deserve 5 stars and more. Love my spa and appreciate you guy so much!
Thank you for the delicious fudge!
Cody was very knowledgeable of all of the hot tub lines they carried. He asked great questions find out what our needs were and guided us to spas that had the features we liked.
Our experience dealing with MT Hot Spring Spas was fantastic! We already dealt with the store and staff with our previous used tub, and purchasing a new tub through them was nothing but stellar! Such a great and friendly staff from the minute we walked in to the time the delivery & setup crew left. If you're looking for a hot tub to relax and take the days stress away or get the day started the right, these are the folks to deal with. They made the buying experience a fun time and we thoroughly enjoy our new salt water tub!
From the time I stepped in the store Cody Tucker was extremely helpful and knowledgeable. He was able to answer all my questions and concerns. It didn't take me long to pick the hot tub we wanted. The whole process from start to finish was very stress free! The installation crew were awesome; very friendly and professional considering where they had to install the tub. It wasn't the easiest location to get to, but they handled it without a hitch. We've been enjoying the tub ever since and are very happy with it's performance. There's nothing like getting into 104 degree water on a 20-30 degree day after moving snow all day! Very, very relaxing!!
Sam and delivery crew were friendly and knowledgeable. Sam answered all my questions and followed up on all my delivery concerns.
Your staff was so professional! Thanks for the chocolate.
We bubbled away and very relaxing. Wife said that it was the best investment we have made.
Cody and the installation crew were very professional and excellent to work with. We could not be happier with our purchase.
They sell quality infrared saunas, and the salesmen are friendly and knowledgeable.
Everyone was very helpful and understanding
Good product & price
I appreciated the great service both at time of sale, delivery, and follow up.
Professional, courteous and friendly service from very knowledgeable staff. Product was ordered and received when promised. Picked up and transported the sauna ourselves. External packaging was intact and showed no visible damage. The sauna has not yet been unpacked and installed, so can't comment on that further. Overall, a great experience so far.
We were very impressed with Cody and Sam. We were looking for a good used hot tub to replace our older one that had multiple leaks. Sam and his crew did a great job with the delivery and set up and showing us all the features of our new tub! Would highly recommend MT Hotspring Spas!
Great experience all around! Customer service is excellent.
We order the salt water system & it was not put in-- instead we got the silver ion. Will have to drain & fix it.
We were so pleased with every aspect of purchasing a hot tub from you. From the moment we walked in the door to the day after delivery was exceptional. Thank you so much for your knowledgeable friendly service from Cody in the salesroom to Sam and his crew on delivery day.
The process was easy and smooth! Thank You!
I was very impressed with the quality of service provided. The level of support during installation was incredible. They have really considered the customer from start to finish!
Delivery staff was A+/ 5 stars Sam was A+/ 5 stars
I highly recommend Montana Hot Springs. We are repeat customers, this is the 3rd spa we have purchased😊 Great customer service and quality products have been our experience.
Hot Springs Spas has your best interests at heart from start to finish. My salesman was amazing at educating me on the product for my specific needs and coordinating everything from purchase to set up. I especially loved the personal attention. The whole entire staff: saleman, owner, delivery persons to the electrician made you feel like you were their only customer! The whole enire staff went over how to take care of my product from start to finish! Hot Springs Spa continues to educate and support my decision to purchase a spa. They all treat you like family. I will refer all my friends to Hot Springs Spa.
Hot Springs Spas has your best interests at heart from start to finish. My salesman was amazing at educating me on the product for my specific needs and coordinating everything from purchase to set up. I especially loved the personal attention. The whole entire staff: saleman, owner, delivery persons to the electrician made you feel like you were their only customer! The whole enire staff went over how to take care of my product from start to finish! Hot Springs Spa continues to educate and support my decision to purchase a spa. They all treat you like family. I will refer all my friends to Hot Springs Spa.
Top Notch!
We purchased a used tub from the Billings location and we were very happy with the experience. The price was reasonable, they were able to schedule us for delivery at a convenient time, and there was a very clear understanding that moving the tub would possibly result in a few issues (which it did) and they were fixed by the service team with no problem or extra charges. We were really impressed with the entire process start to finish and look forward to purchasing a new tub when we reach of life on this one.
Overall great customer experience and follow up service/ info.
Recently upgraded our tub to the Grandee and couldnt be more satisfied. The team down at hot springs always takes great care of us
You have a great crew there. Much appreciated
Very helpful staff and courteous. Wonderful products. Take great care in installing tubs especially through narrow doors.
All your hot tubs should have foot jets! We own a Grandee at home-- OK but no foot jets. So we got the Pulse at our vacation home. Love it!
Absolutely will share info about ya'll. I LOVE my spa. I am part fish & need H2O everyday internal & external. 1 happy fish- pisces. Thank you for the fudge- Yummy!
FROM CODY THE SALESMAN, TO THE DELIVERY CREW OUR EXPERIENCE WAS AWESOME. I PERSONALLY PURCHASED AND INSTALLED YOUR LAST TWO SPAS, OVER THE LAST 12 YEARS. NOT A TON OF FUN. FROM PURCHASE TO ENJOYING THE SPA, MT HOT SPRINGS SPA ROCK. BEST SPA WE'VE OWNED, ENJOYING THE INSTALLERS, TO THE TUB. THANKS A MILLION. HIGHLY RECOMMENDED.
Cody was awesome. Sent pictures of diff. spas when I couldn't make it in-- squeezed in our delivery date
Incredible owners, sales-staff and installers, 2nd purchase and would never consider any one else! Thank you Scott and Staff!!
If you’ve never owned a HotSpring spa, you need to seriously consider it. They are amazing hot tubs and you’ll never regret owning one. Scott and his crew at the Billings HotSpring spa store are a joy to work with. They are very nice and genuine people who are very knowledgeable and helpful in selecting a hot tub that meets your needs. In addition, the service they provide from installation to repair is second to none. Give them a call today!
Most knowledgeable salespeople! Best follow up service
Scott, Cody, and their entire team are the best. I had visited the store years before our purchase. When I returned to the store to purchase a spa, I was met by Scott, he greeted me, and called me by name. Needless to say, I was impressed by his personal and warm greeting. through the purchase process, I dealt with both Scott and Cody. they were awesome to work with. the delivery, set-up, and follow-up service were equally impressive. We couldn't be happier with our spa, and the Montana Hot Springs Spas team.
Montana Hot Springs Spa was our first and last stop when looking for a new spa. This dealer is dialed in when it comes to presenting and delivering a 1st class experience and spa!
Scott is incredibly knowledgeable and his install crew excellent!
From the moment we walked in to the moment it was delivered and set up, customer service was top-notch! I am loving my hot tub and the family time/ conversations that happen while we are relaxing together. I couldn't be happier!
Cody and the team are great! From first walking in, to purchase, a complicated delivery due to our placement of the tub, and setup, it was an A+ experience. They have taken great care of us the whole way through. Little things like instructions on chemical bottles made this an amazing experience.
Montana Hot Springs was a pleasure to do business with. I had previously shopped for a spa at the store several years ago but put off purchasing until 2023. When I entered the store for my recent purchase, Scott greeted me and called me by name. I was impressed that he remembered me from years ago from our brief previous encounter. He was both professional and knowledgeable. Scott guided me through options available, and process of the right spa for myself and my wife. Ultimately, I decided on the Caldera Reunion. We couldn't be happier with our choice. The delivery experience was also very positive. the team of delivery and setup was very efficient, professional, and personal. Jeff hooked up the spa and ran it through it's paces, while explaining the operation and maintenance procedures to both my wife and myself. I stopped by the store the next day and was greeted by Scott and his team. They all showed genuine interest if making sure we were happy with our purchase. I am confident if we have questions or concerns in the future, they will be handled in the same excellent fashion as the sales and delivery was done. Thank you, Montana Hot Spring Spas. We couldn't be happier! Not only is your Spas top notch, your team, is also equal in quality.
This was my second purchase of a hot tub from Montana Hot Springs Spas. The first tub gave me 17 years of service and I felt it was time for an upgrade. The was no question I would go back to Montana Hot Springs Spas as my first experience was fantastic. Scott, Cody, and Sam were absolutely fantastic. Their experience, professionalism, and friendliness of the entire staff is second to none. From my perspective there is no better place to go if you're in the market for a hot tub.
Really appreciate how Cody was more concerned with our specific needs/wants rather than pushing for the most expensive model. The set-up crew made maintenance easy to understand and follow.
Exceptional service from purchase through installation. Quality products and genuine people.
Cody was excellent to work with! Very knowledgeable and knew what questions to ask to ensure he was showing us the best hot tub for our situation. Sam and the delivery crew were also great! Sam took the time to help me understand the hot tub and how to maximize efficiency and optimize our experience.
The Billings team down at Montana hot Springs is top notch. Cody was very helpful and answered all of our questions during the spa selection process and didnt miss anything. The install crew was fast and professional. We were very impressed and pleased with everything they did. We are upset with ourselves for waiting so long to get a new one purchased. It was so worth it.
Everything was wonderful from the moment we walked in the showroom door to the end of the install. Cody was marvelous and we hit it off with him immediately with some very commonallities. Sam was phenomenal in explaining the caretaking of the hot tub at install. and Nick the Electrician that they sub contract for the electrical part of it was also incredibly phenomenal!!!! I would recommend this facility to anyone!
We thought about a tub purchase for a long time and the knowledge and positive customer service at Billings' Hot Springs kept pulling us back. We finally bit the bullet and couldn't be happier! They are no doubt a huge win in our book! We've had after hours questions and Cody always responded immediately. When we return to the store for supplies they know us by name and are always welcoming and helpful. Nothing but greatness to say about our entire experience and ongoing.
We love our MT Hotsprings Spa! The delivery and set up were excellent, and they offer terrific customer service! Thank you!
The team made selection of a hot tub simple, communicated extremely well, and make themselves available for follow-up.
1st Jetsetter lasted 23 1/2 years. Enough said.
Purchased first hot tub from Scott approximately 30 years ago. Moved away for several years & returned recently. No question as to where we would purchase a new hot tub. His professionalism and service had been noted for many years by the Montana and Wyoming ratings for his company. Amazing that he remembers his "old" customers!
Cody, his staff and the delivery crew were awesome! Can't say enough good things about them. So very happy with the Grandee, we absolutely love it.
This was my second purchase of a Hot Springs spa. We made our selection based on the outstanding performance of our previous tub and the first-rate service offered by the local store. The delivery and setup crew quickly and safely removed the old tub then installed the new one in 2.5 hours. They filled the tub, explained the operating procedures, and made sure everything was in working order before they left. The entire crew was friendly, helpful, and totally professional. We live where the climate can be unforgiving. Two days after our delivery the temperature reached -29 degF. No problems with the tub. That's what we expected from Hot Springs.
From start to finish we were very pleased. Cody was very knowledgeable and friendly. The installers were very good and on time.
Cody made a great first impression. He is friendly and knowledgeable and made the whole buying experience pleasant without pressure. I have already sent one friend to him and will continue to promote Cody, the store and the brand.
Scott was very knowledgeable and sold the customer service we would receive. He promised we would see someone every two weeks for the first month or two to make sure it was running well. We have not seen or heard from anyone since the delivery. He also promised my wife a stop by after she came in to check the water, he never came. Makes me worry about if something goes wrong.
Highly recommend! Only wish price more transparent from beginning. Had to wait for a quote.
Fast reply & good communication- checking back, keeping in sync. Great selection and knowledgeable staff. Flexible and accommodating to changes.
I have done business with Scott Prociv in the past, so, I wanted to get a chance to repay the favor, and I finally did! I asked him and the sales person if they would sell this tub to there mom. I felt they were both honest & genuine with the answer. Thank you all very much! I luv you guys & our tub.
Cody was very nice and honest with us on purchasing our first tub. He is very helpful with any situation that came up with our tub. Great service every time.
Love my Montana Hot Spring Spa. I have used it almost every day since purchasing a few weeks ago and would definitely recommend the fresh saltwater system option. Cody, and the rest of the Montana Hot Springs Spas team were extremely knowledgeable and made the installation/delivery as easy as possible. I would highly encourage people to go to Montana Hot Springs Spas when looking at spas.
Thanks for the fudge!
Very professional and straight forward and satisfied our needs. Thank you.
If you’re looking for a quality product with quality service, look no further than Montana HotSprings. Our experience with them over many years (25 plus years) has always been top shelf. When it comes to local hot tub vendors in Billing, it’s Montana HotSprings for us.
Very easy purchase and installation.
The people at Montana Hot Springs Spas are THE BEST, and the products are superior. We would never buy from any other people.
The size of the hot tub proved to be unacceptable for us. However, the staff at Montana Hot Springs is more than willing for us to exchange it for a bigger model, with no penalty for installation, delivery, etc. We are very pleased with the accommodation they are willing to make.
Already reviewed online in Google review. Thrilled with Hot Springs Spas. Grateful to all for their excellent service and we love our hot tub.
Cody did a great job walking us through the show room and finding us the tub we love. MT Hotsprings was our #1 choice.
Great company! Very professional! Cody was awesome!
From the moment I stepped into the store to the moment I stepped into my new hot tub, I have been more than satisfied with my purchasing experience at Montana Hot Spring Spas. The staff are extremely knowledgeable, professional, and friendly, resulting in my purchasing the perfect hot tub for me.
Great service- had to have a new pump installed. Warranty service top notch. Great follow through & knowledge from service team member.
We love our spa! We are impressed with the staff at Montana Hot Springs Spas. They are honest, friendly, knowledgeable, and professional.
Cody took the time to fit the perfect tub to me. He nailed it! My tub is exactly to every detail perfect to my needs.
Excellent customer service & quality product line.
Scott & team always go above & beyond. Keep up the good work.
1st Class, very professional and personable. Love our salt water spa & service provided for upkeep.
The knowledge of salesperson made me feel confident in choice. The salesperson helped me narrow down my choices based on my needs. The showroom is amazing!
Knowledgeable people, putting the customer first.
Excellent sales team! Cody did a great job assisting us. Owner & GM Scott was also a big help. The install team was top notch. After sale follow up is 1st class!! Thanks.
Superior service and product!
Cody & MTHSS was amazing to work with. There was never any pressure on us to buy, which we loved. Cody was happy to answer our million questions and kept his word on the awesome deal we made.
Cody is awesome. We love our tub! Friendly knowledgeable and patient with our questions.
Staff was AMAZING! All the way from the showroom with Cody. To Mark and the delivery team. They were all very kind and knowledgable. This is our first hot tub ever and we are so happy with it. Thank you so much!
We are very pleased with our hot tub and the service from Montana Hot Springs Spa. They are friendly & fast. We had an issue that was fixed fast.
Montana Hot Springs Spas met us with knowledgeable salespeople and guided us in making our choice. An experienced crew installed and instructed us in our spa's maintenance in a timely fashion and followed up by phone to check on it.
From my initial stop into the showroom to the delivery and set up, everything was perfect!
Cody was beyond outstanding. He was beyond knowledgeable and helped us throughout the process, and truly made our purchase an easy process. We would highly recommend going to see Cody and the Montana Hot Springs team.
MHSS was extremely knowledgeable about products, friendly and did exactly what they said they would do.
Cody, Sam, and the crew are great. Was a great experience and we LOVE the tub.
Fantastic. This is our 2nd tub and we love it. Cody was very helpful and the delivery was prompt & professional Marc & Sherry Powell, Wy
The guys did an outstanding job delivering and setting up.
Cody made the process very simple
Great store, great customer service and great delivery!!! Love our new hot tub.
I came to Montana Hot Springs Spas because of a friend referral years ago. Our 2nd tub purchase was influenced by the product.
Thank you. We love our hot tub. You guys were kind and courteous. I loved that I was only there twice and walked in. You called me by name.
Very good service from the time of purchase to delivery. I can not say nothing bad about Scott and his delivery crew that were very professional and friendly to joke with and have fun during the whole process. I give them a 5 star review very nice to do business with folks like that. Very pleased with everything.
We were very satisfied with our experience and we love our new hot tub.
Love my tub!
N/A
Easy set up, very professional. Electrician was very nice. Asking questions about water care is easy and a prompt response.
Awesome people. Friendly, treated with respect. I trusted them. Hot tub awesome. Let's get soaking!
Great staff. Great product.
A+ from start to finish! The showroom is beautiful. Scott asked me questions to make sure that I ended up with the right tub for my family. The delivery guys were great, answered all my questions and gave me clear instructions on how to take care of my spa. Tech support has been above amazing! I was on my phone with tech questions with the person that answered the phone!!! She clearly told me how to troubleshoot a problem. After hanging up my son, who does security system sales, installation and tech support said that it was the best tech experience that he'd ever heard. Really a great experience and we love our tub!!
Extremely helpful staff and salesperson.
Wrote it elsewhere!
We chose Montana Hot Springs Spas because they listened to our wants and needs. They lead us to appropriate product and gave good service!
This is one of the best run businesses in Billings, Montana. Dependable, reliable, knows their product, and always has the customers' interest first!
This was a big purchase for us and one that we're very happy with! What I value is that Montana Hot Springs takes the time to understand your needs- you can tell by the sales and service folks that your business is valuable to them & that they appreciate you as a person.
Since our first Hot Springs tub purchased over 20 years ago quit working we took a long time deciding to get another, and we are so glad we did. Their tubs, knowledge, and assistance helped in our decision to get a smaller tub. Both of us, if not just David, use the tub daily. I wouldn't go with any other spa company. The quality more than exceeds the cost.
Second-to-none customer service that made purchase of hot tub from Montana Springs transformative, not just transactional.
Thanks, Cody for the incredible customer service! We appreciate your time, knowledge and you met all dates you gave us! We will definitely recommend you and your store to others. :-)
We walked into Montana HotSprings not knowing anything about salt water spas. We left after 2 hours with a purchase of a salt water tub and have been very happy since. Cody Tucker did an amazing job on selling us the hot tub we needed. He needs a raise.
Montana Hot Springs Spas has great quality and easy to use spas. Cody Tucker was great to work with. We are very happy with our decision to buy a HotSpring spa. It has been a great family bonding time.
The staff at the Billings MT store were all amazing, informative, and professional.
This is one of the most professional and competent companies I have ever worked with. Everyone I have had contact with has been very professional, pleasant, and knowledgeable.
Second hot tub purchae, first one was 16 years ago and i wouldn't go anywhere else. The delivery team remembered my first delivery 16 years ago. They were very personable and answered all of my questions. Melissa was very helpful as well. Even though she isn't one of the salespeople, she answered every question we had and guided us toward the right product
Love MY HOT TUB! Best investment I have ever made for my mind, body, and soul. The entire staff was and still are so awesome to deal with. I shopped around for years and at every dealer in Billings and these people and products has far exceeded my expectations. Thank you Montana Hot Springs! ❤
The customer service and people at the store (Cody) was excellent. They helped me with every step of the way on getting the right hot tub for my family needs. Great job Cody.
Montana Hot Springs Spas and Scott Provic are honest, sell a great product, have great people. We have a long time relationship- this is my 4th hot tub from Montana.
Great sales and service personnel. Install was perfect. Spa is superb!
Great people to work with. Set up tech was outstanding!
Quality products with very helpful staff.
Great product! Knowledgeable and courteous and friendly staff. They stand by their commitments to the sale. This is our 2nd Hot Springs Spa after my first lasted 20 years.
Great fudge!
This was our 2nd purchase from them.
We are very satisfied with our overall experience.
Very good product- good instructions on how to run the Hot Tub and the best way to use it and keep it working for a lot of years. Always willing to help us with any problems we have using it. A nice thank you for our purchase.
What a wonderful experience from the minute we walked in to the day we got in our new Hot Tub! The whole process was a true pleasure. The showroom is beautiful and the entire staff is friendly, knowledgeable and willing to help including the sales process and the set up. We couldn't be happier with our new Hot Springs Hot Tub and the attention we get from the entire crew! We truly Thank You for your help!
We love our Hot Springs Spa! It's a great way to spend time together as a family. The customer service is amazing!!
Scott always stays on top of things and is very helpful.
Wonderful, smooth process!
Our entire experience, from purchase to installation, was so pleasant. Cody was super helpful through the purchasing process and he let us take our time making our final decision. Sam and the rest of the delivery team were terrific and super friendly. Kevin gave us clear instructions for the care of our spa and let us know he's there for us if we every have questions. The entire team left a positive and lasting impression and we know we made the right decision by choosing to buy from Montana HotSpring Spas. Thank you!
This is the second one I have owned. Cody was very good at explaining all the new features and what to expect. I knew the product and I have worked with them in the past so it was a no brainer to buy another from them.
Great customer service. The staff is very friendly and is knowledgeable about the products.
Great salesman, very knowledgeable. Showed all hot tubs and what would suit us best.
Cody is an outstanding salesman. We will definitely keep coming back!
A truly remarkable experience from start to finish. Very professional, knowledgeable, courteous, and friendly from the purchase to the delivery and after. Highly recommend!
The whole experience from start to set up was totally professional, knowledgeable and friendly not to mention how much we love our HotSprings Hot Tub! The whole crew from Cody as our rep and Kevin as our tech was nothing short of amazing and a pleasure! Thank you and we will highly recommend you! Dale and Tara
Scott and Cody were and are excellent to work with. Kevin also came out during installation and was excellent as well. Highly recommend this business, love our swimspa.
The quality of the spa is great. We purchased from you because of your reputation in the community.
The staff was personable. We were able to establish a relationship with the sales team. We had prior sales dealings, and came back when we were ready to purchase another item.
Kevin's knowledge and confidence in your product sold me.
We love our new hot tub. We both seem to sleep better after we have soaked awhile.
Hi Friends: Our experience with all the people at the Billings Montana store was great! Cody did a great job gettting us a spa that we wanted. The delivery staff was excellent....fast setup and information about the hot tub maintenance was excellent. We can't thank them enough for all their help!
First class from the moment I walked in the door until I used the spa for the first time. Highly recommend.
Great staff Friendly & helpful
Openly honest and no pressure to buy anything. Very professional staff. I asked for a specific product and they delivered exactly that.
Good service and product.
Cody Tucker--our sales associate--was fantastic! Friendly, professional, knowledgeable and fun. Be sure to treat him well--he represents your company very well!
Great reputation. Good location.
Recommended by friends. Good reputation in the community
I couldn't be happier.
Quality product and customer service.
Knowledgeable staff that made you feel like family.
We didn't really know much about hot tubs or what we were looking for. Cody was very helpful in taking the time to explain the differences between all the hot tubs. This place came highly recommended from neighbors and did not disappoint. Will definitely go back when we want to upgrade. The deliver crew was also awesome. Hooked it up quickly and explained all about the chemicals.
Good service, longevity, and knowledge
Staff knowledgeable of product and low pressure to purchase.
Great company, great people, great tub. I've owned several different tubs through the years, and I really like this new Hot Spring Spa.
Excellent business to work with! Great product. Professional staff.
Great people to work with, very knowledgeable, great set-up and demonstration.
Chose you for your reputation.
Our sales person was very friendly & knowledgeable. We got our hot tub installed a few days after purchase and the electrician was also there to hook it up, all set up by the store!
The feeling of trust and honesty just like the old days came through on accepting payments and delivery before we paid the bill. Unheard of these days. What if they delivered your new car before you paid anything yet??
Scott and his team were great-- will definitely refer to others. Helpful people. Quality product.
The whole experience at Montana Hot Spring Spas was great! Cody did an excellent job showing me different options and was very knowledgeable about each hot tub. The installation crew did a great job installing the tub and spent an hour with me showing me how to use it. Overall it has been great!
Cody was great. Very personable. Insulation was timely.
Great service. Wonderful people.
Poor design of product. Extreme maintenance costs and time spent.
Courteous, helpful, kept promises. Prompt service.
Very helpful with questions.
Good quality and service.
Customer service is wonderful. They are very helpful and willing to help when needed.
We can't say enough good about this store in Billings, Montana. We love our tub and are thankful for the people & place that sell hot tubs!
The folks at Montana Hot Spring Spas are great! From the work over the phone with Cody right down to each of the Delivery folks everything met and /or exceeded our expectations. These guys are great!
Very dependable
Our third tub with Scott! Great product!!
We were very interested in fresh salt water tub. Sales person was very accomodating and easy to work with.
HotSpring Spas are the best on the market; Montana HotSpring Spas has amazing customer service.
Thank you so much Cody! It was a pleasure doing business with you. Kind , informative ,never felt pressured from you and quick response and delivery times thru all this. For our short time with spa , we love it!
Amazing! Great reliability and customer service.
Scott Prociv and the Montana Hot Springs staff must really love what they do because it shows in every interaction we have with them.
Above and beyond with every interaction! Thank you!
The store and everyone we interacted with were great. They allowed us to have some input on installation and were looking out for the most convenient options for us as customers. Not to mention the hot tub is awesome!
Amazing experience from start to finish - amazing tub.
We were nervous about the cost but we have used it almost every night! Great body & stress reliever!!
Excellent customer service from start to finish! Great staff & product support!
All the great things I read about Montana Hot Springs are absolutely true! It's no wonder why they are consistently ranked the #1 spa dealer around. This was my first and last stop (and only for that matter) when I decided it was time to "take the plunge". From the moment I walked into the store and the owner, Scott, approached my wife and I, we knew this was going to be a great experience. Scott spent at least an hour educating us as first time spa owners and we didn't feel pressured at all during our visit - he was personable, friendly, and a wealth of knowledge. We knew right then where we were buying our spa from. Being the #1 spa dealer also means that there is a little bit of a backlog on deliveries, so it did take about a month, but it has been worth the wait! The delivery team showed up on time, were very professional, and did an outstanding job. After setup was complete, the technician took the time to go over all the details on maintenance and answer any and all of our questions. Since the install, I have stopped into the store and Scott recognized me and addressed me by name right off the bat - a very personal touch that goes a long way. We love our new spa and are happy with our decision of making this our first stop.
Cody was great, and the team who set up were great also. Will recommend to others.
Scott and his team are great! Totally recommend Montana Hot Springs!
Couldn't be happier w/ our purchase of the Flair! About 3 weeks after install we had a component go out and it was replaced same day. The entire buying experience was fantastic, don't see that much these days! Thanks!
I will only do business with you! Great customer service! Cheryl
We were referred to Hot Springs by our neighbor and we had shopped a little before but we were very pleased with Cody answering our questions, showing us the tubs that would best serve our needs and price point and the quick delivery and setup after purchase. We have had our tub 6 weeks now and it has been great to own and easy to maintain. When we have questions all staff have been helpful. So happy we picked Hot Springs.
We are so grateful for the level of expertise & commitment that you have to your customers. It is so appreciated I personally hope to use this new hot tub!
Thank you for everything you all were truly kind, and you helped us so much in setting it up.
Awesome People!
All of the personnel have been top notch! And everyone has a great memory! We are always remembered!
Friendly staff. Sales & installation crew helpful & informative. Quality showroom.
We really appreciate all of your help and awesome knowledge! Your service was wonderful and we love our spa! Thanks for the fudge!
Very nice people, explained operation and cleaning of the hot tub in detail. Thanks!
Great location to find something for your family. Many options and a great staff to help you throughout the process!
Had our tub worked on ...Greg did an EXCELLENT job!! He was right on time and everything worked GREAT!! THANK YOU HOT SPRINGS!! Glad I purchased my tub from you!!
Service was/is outstanding. Personable, small town feeling of honesty. Felt like family.
More training on chemistry & pool maintenance.
You are so professional and courteous. We have been so pleased every time we've come in. We wouldn't ever consider buying anywhere else.
All excellent, the only set back is in one month we had the thermostats go out of the spa. Montana Hot Springs had a repairman here (125 miles away from the store) the next day and fixed it under warranty.
Cody was a huge help + an obvious wealth of knowledge. He took time to explain each + every detail about tubs. He respects his customers + clearly wanted me to find the right tub for us! Thanks
I was skeptical about buying a hot tub locally and shopped for years...bought one hot tub online. It was not a good fit for us. So I shopped again locally...was not at all certain that I would find a hot tub that I would be happy with that I would be willing to pay the price for buying locally. When I went into Montana Hot Springs this last time, Scott took his time walking with me around the showroom (so much to choose from!) & after a very lengthy search I spotted one that I thought might work. Scott was very patient & extremely helpful. The guys that set up the hot tub were awesome as well! And the service to help me get the right balance for the fresh water spa system was so helpful! We are loving our hot tub and so glad we went this route.
Love this spa! Bought it because of saltwater system. Excellent service for setting up & help to operate
Great experience. I felt well informed and was able to make a purchase decision on one visit to the show room. Everything was delivered as promised.
This is a top notch company that oozes of quality, great service and follow through. Excellent installers and service technicians
Thanks. We love the tub!
Thanks. We love the tub!
I was only able to rate this survey as a 5, but Montana Hot Spring exceeds 5 in all areas. This is our second spa purchased through Montana Hot Spring and we would never consider going to any other place. I would recommend that everyone go to Montana Hot Spring before purchasing a spa. After speaking with Cody or Scott, you will be well informed about spas and be able to see their genuine caring and knowledge about spas. This extends to all aspects from purchase, delivery and continued service. Thanks for all that you have helped me with and letting me be a part of your spa family Cody and Scott.
Thank you so much for making our tub purchase easy! We love our tub!
install crew was great. cody helped pus pick a model within our budget.
The staff are great and they strive for customer satisfaction. They are a great place to buy a spa from. I am sure happy with mine and the service I received.
Very helpful & attentive. Kevin was very helpful!
Cody was great to work with. Asked questions & got to know us then showed us the HotSprings spa that fit our needs. Thank you
Salesman was very knowledgeable. They were prompt in getting everything done. Very good installation crew!
We LOVE our hot tub and the salt water system is wonderful!
Very professional, timely, & entire team did what they said they would do.
This is our 2nd Jetsetter & we enjoy it. Thanks
I don't think some of my jets are working- will call Cody- service has been excellent. Waiting on a new cover...
Cody was so nice, personal and attentive. Also very knowledgeable, whole staff & owner helpful & nice.
Had some buyer's remorse at first (purchase price) but now use it everyday and very glad we have it. Feels really good to soak.
Great service & product
Thank you! Cody was great, very knowledgeable.
So very grateful!
PS The fudge is delicious Thank you
Our salesman was very helpful explaining the features and care of our spa. The delivery and set up employees left us with easy to understand maintenance & cleaning instructions. A++++
I chose to try MT Hot spring Spas based on their reviews. My husband and I were so happy that the reviews were accurate. Our experience was wonderful from start to finish and I would recommend them to anyone!
Your hot tubs are more advanced & a better quality than all other companies. Cody has always treated us well. Thank you. Terra Gusler
We love our hot tub! The whole team is amazing from the sale to the set-up! Thank you!
If you are looking for knowledgeable, courteous sale people and a locally owned store where service is at your fingertip choose Montana Hotspring Spas.
Staff is friendly. Personable and knowledgeable. Compounded with quality products makes Montana HotSprings my first choice.
Absolutely would refer. We love our spa!
Great experience all the way around. Cody listened well to our needs & our budget. There was no pressure to buy and respected our decision to wait- 3 months later Cody followed up and we were so glad! We love our new tub! Jaime
Very easy to work with. Helped me find a hot tub in my price range. I love my tub and I'm so glad I stopped by.
It felt to good to be true! It was so easy!
Cody and Scott provide wonderful customer service from their initial introduction. Follow up with the techs has been very helpful!
Totally good experience
Totally good experience
The sales rep communicated with me by cell phone 223-3717 for the past year. I believe they are the BEST spa salesman I've ever been around. I've shopped in Bozeman and Billings, Montana HotSpring Spas is the best!
Montana HotSpring Spas is a top knotch business. Their courtesy, professionalism and knowledge is very welcoming and would highly recommend.
Buying a top product like HotSprings is great, and to have great service and knowledgeable people behind it makes it a perfect fit.
Best money we have ever spent! Very glad we did it!
Excellent customer service. We love our new hot tub! We thought about purchasing for a few years prior and once we did, I'm glad we chose Montana HotSprings. Overall a great experience. Thanks
Staff knowledge, professionalism, and friendliness greatly exceeded any expectations. Staff provided excellent service and answered numerous questions we had about models, maintenance, etc. They have provided A+ follow up service to ensure we are loving our hot tub. We would highly recommended the staff at Montana Hot Springs.
We have owned our hot tub for over a year now and we have received nothing but great service. They continue to assist us with any questions/problems we have.
If you've ever considered getting a hot tub, don't put it off any longer. It gives your body & mind such a sense of peace & it is very easy & safe to maintain. Also everyone at MT HotSpring Spas- there Awesome!
I love my hot tub.
Cody & the team was great! Knowledgeable and fun! Quality product. Love the spa!
Excellent customer service! Thank you!
Wonderful experience purchasing our new hot tub! Staff is knowledgeable and friendly. Great product! So happy with our purchase!
Wonderful experience purchasing our new hot tub! Staff is knowledgeable and friendly. Great product! So happy with our purchase!
Best customer service ever Beyond impressed!
This is our 2nd HSS and once again, we love our tub. Great experience from start to finish.
Great service. pleasant to work with.
Knowledgeable and helpful team. Great support service following purchase!
Cody was a great salesman. He was patient and really looked for a hot tub that fit our budget. I would highly recommend Montana HotSpring Spas.
It has been a pleasure to work thru you, very professional.
Scott is very, very personable!!!He is honest & fair!!!
My wife,Daughter and I received the most Professional service and couldn't of asked for more. Super group of people to work with . Cody is a wonderful salesperson.
Cody was the best!!!!!
Cody was the best!!!!!
Set up crew was great & very helpful.
Thanks for the brownies. Ming
Cody listened to what we wanted in a hot tub and gave us lots of options. He always has time for our questions.
Everyone was very friendly & helpful I think they went beyond service with the delivery.
Scott never forgot who I was once he met me. Everyone @ HotSprings Spas is very friendly.
I was absolutely thrilled with my experience. Having a very busy work schedule, Cody and his crew were flexible, patient and extremely helpful. I received all of the information I needed, and could not be happier with how everyone went above and beyond. I was very impressed and could not be happier with my purchase. Really, a terrific experience thanks to terrific people!
Our experience was awesome! Thanks enjoying it a lot.
The manager is always present & very cordial as are all employees. We do business over the phone & this is handled well. 20% discount is appreciated. Send in our warranty for us.
From shipping to delivery and after the sale, MT HotSpring is 100% customer service orientated. They will go out of their way to take care of their customers!!
Cody treated us great & was knowledgeable and respectful. He honored his word 100%
This is one of the best businesses I have ever had the pleasure of dealing with. From the time we walked into the store to buy a USED hot tub, to the point when we left and purchased a NEW hot tub, to the delivery 145 miles away, we were treated with courtesy and professionalism that was beyond superb. I was so impressed with my in-store experience, but the delivery crew was just as amazing and knowledgeable. You have a great thing going!! Thank you!!
This is my 3rd hot tub, and second HotSprings brand. Scott and his crew have been my go to place for years for my supplies and technical help when needed. Whenever I walk in I’m greeted by name and always have a nice conversation with the staff. Day of the install was snowing and cold, the crew was AMAZING. Not once did they try to rush the job because of the weather, they stayed until everything was perfect- my hats off to an amazing company and crew! KEEP UP THE GREAT WORK!!
Great experience from beginning to end! Very professional & knowledgeable staff. Thank you! Janet
This is the kind of hot water everyone should want to be in- excellent service, follow-up and continued communication. Thank you
Quality & Affordability
Knowledge of product. Fast delivery.
Outstanding knowledge and delivery and set up was very professional. The guys were great.
Wonderful Spa. We love it. The professional service made the research and purchase seamless!
Montana Hot Spring Spa has always been a great store for all aspects of service. Very helpful and knowledgeable. Everyone in the store is so friendly and always remember you. Love you guys!
Have already recommended you.
Thanks for exchanging saunas for me.
Friendly, helpful service
Knowledgeable, kind staff. Thank You!
Quality/durability. Good service.
Honest. Customer satisfaction
Cody is amazing. From the moment we walked into the store he answered all our questions and we did not feel pressured. I called MT HotSprings & he called me back which promted our visit. He knows his product and we felt we got the best deal for our $10,000 investment. We do recommend MT HotSprings to all our friends!
Great Company Great Products Great Service
We wouldn't do business with any other hot tub company. Our customer service has been some of the very best we have ever experienced. We are lucky to have Scott & Julie in Billings!
Your personal hand written Thank You - impressed me! Thank You
We had always take about buying a hot tub, but always thought they were too expensive. We have no had ours for two years and still kick ourselves for not purchasing one sooner. Montana Hot Springs was the only we looked at, but have never looked back or regretted it. Scott and Cody are friendly, knowlegible and always willing to help. Would do it again in a heartbeat and would not consider anyone but thea guys.
We thoroughly enjoy our spa and knowing it's backed by such great customer support makes it that much better. We totally recommend MT Hot Spring Spas to anyone in the market for a spa!
My purchase was done via e-mail/phone. i could not be happier with the service I received. Cody was able to work the delivery right into my schedule. Thanks
Repeat customer enough said!!
Getting the electrician made it way easier for us living in Red Lodge.
I called to see if they had a filler for some hair line cracks on our 4 year old hot tub. They said no and brought us out a brand new hot tub. A great product and warranty they stand behind!!!!
We have enjoyed our first two weeks of soaking! Thank you.
Ahhhh... first soak in my new hot tub, and it was wonderful. Cody found me a used tub in exactly the style I wanted, at a price I could afford. He made me feel that my comparatively modest purchase was the most important thing on his mind and was never impatient or pushy. Jeff and his crew were also very pleasant and patient while we determined exactly the right place to install the tub, and they were very careful not to damage the newly-renovated floor in my indoor sunroom. Jeff carefully went over the use and care of the tub, and left written instructions. All the staff encouraged me to call with any questions or problems I might encounter. I'm happy to give this company a five-star rating.
Would do business with HotSprings Spas again, again & again. Friendly, knowledgeable staff and great service department!
You are a great salesman! Very informative and very polite! This is an awesome business!
For us, this was an all-around fun, hassle free purchase. Cody and delivery team were spot on. Thanks!
The tub is beyond our expectations! My knees love it!
My husband and I could not be happier. This purchase has been the best decision we have ever made. We use it regularly with our children. the customer service and quality is the best around. Thank you!
MT HotSprings is a quality business, vey well run by their employees. Questions answered and expectations met. Highly recommended!
none
Cody was on the spot with his knowledge about what would work for us. We had recently gotten rid of a larger tub, and with only two in the house, there was no need for any other tub but the 3 seater. It filled up in half the time that the old one took, runs efficiently, and is a great relief for my arthritis and back issues. We had one issue after set up, and the crew was there the day we called. Kudos to Scott, Cody, and the whole crew.
Very nice experience. Everyone I dealt with were very helpful and pleasant to deal with. Very professional group of people!
I already had picked out what tub I wanted a year ago online while working overseas. When I returned for a job in Montana, I called the store and spoke with Cody. I told him what I wanted and he and the delivery team were a pleasure to work with and got me exactly what I wanted and great financing option. I love the tub and no issues at all since installation. I highly recommend Montana Hot Spring Spas. Excellent!!!
This is our third Hot Springs spa purchased from Montana Hot Springs Spa in Billings. The first was a Classic that lasted us 13 years. The second was a Vanguard that lasted 11 years (maybe a bit shorter because we moved it twice). We liked the new features and fit of the new Vanguard so much that we just purchased out second one. We are sold on the reliability and spa experience we have gotten from our Hot Springs spas. And Scott and Dom have been treating us well for 25 years--whether it is answering questions or purchasing maintenance chemicals. We have complete trust in the experience we have gotten from their business. You cannot go wrong working with them!
You guys are nice and you know what you're talking about. Need to advertise with us in Roundup. Mike on KLMB 99.9 FM
Our first hot tube was purchased over 20 yrs. ago from Montana Hot Springs Spas. We just had a new tub delivered from MT Hot Springs. Oh, baby... Everyone that we dealt with were Wonderful! We live 150 mi. from Billings. The old tub was removed and new one installed. Everyone that delivered the tub was GREAT!!!! Thanks again.
Cody Tucker was very friendly, professional, and knowledgeable during the sale. He did not pressure me to buy any particular model, and seemed genuinely interested in meeting our hot tub ideals. Our installation experience with Jeff Davey and crew was also very professional, quick, and courteous. We absolutely love our tub as we use it every night to relax. The guests that we had come over so far enjoy the Flair as well.
We've been a couple of years with no hot tub. The last two nights soaking have been glorious. We're looking forward to many more! Thank you so much!!
From the moment we entered the store to delivery, we experienced nothing but exceptional service. We love our hot tub and will not hesitate to tell everyone to go to Montana HotSpring Spas!
EVERY ONE WAS WONDERFUL, COULD NOT BE HAPPIER!!
Nothing but good things to say! Everyone from the owner to delivery crew where professional and more than willing to do the job correctly! I feel they realize this is a huge purchase for most people and are patient and not pushy! It probably took about 5 months for me from start to finish and they were polite and helpful through the whole process! I would recommend them to anyone!
I will write at length later on your website, but in short, my quality of life has increased a hundred fold since Saturday when I first used my indoor spa!! In the early morning hour, when all is calm, the spa rejuvenates me to start my busy day! Thank you Cody for walking with me on the purchase of my spa!
This is my second hot tub with Hot springs Spa, the first I had for 10 years. I was very satisfied with my experience the first time and even more this second time around. Everyone at Hot Springs, Scott, Cody, Mark, Jeff, Kevin and Greg work as a team and follow up and follow thru. I apologize for anyone else at MT Hot Springs that I didn't mention because I am sure they are as helpful as those mentioned.
We were very pleased with our entire purchase experience of our Hot Spring Tub. Highly recommended!
Keep up the great work
From a small purchase to a large purchase,even while browsing, we have always been treated like valued customers...
My husband and I were in the market for a hot tub for quite some time. We stopped in to Montana Hot Springs at the beginning of winter checking things out. We talked to the owner, Scott, and his knowledge of the product as well as the way he interacted was fantastic. We looked at other stores in town, but the customer service and job knowledge led as right back to Montana Hot Springs. They have the best prices in Billings as well as the best customer service. If you need a question answered or maybe the way the equipment works explanied to you this is the place to go. Thanks so much for taking care of us and giving us an awesome experience.
You always provide excellent service and info/help. Thank you
We intended to shop other stores as this was our first stop but were so impressed we didn't feel the need to look any further.
I felt at ease and comfortable asking my questions and the laminated guide was a big help. Cody is available and goes beyond his duty to make sure our purchase was right for our needs. He is very organized and so professional! Thank you so much.
this is my third tub purchase from this group and all expectations were met and then some... in fact this last unit has my wife raving... perfect size and beautiful... we did a down size upgrade and Dom was the master behind the success... and delivered earlier than promised thanks
All staff were very personable and professional. Extremely knowledgeable about their product as well as the competitors. Delivery people knew the best approach to bringing the spa inside my home without any risk to my home, protecting carpet, doorways and floors. I wish all in home installations were so professionally handled.
Exceptional experience
Thanks for the brownies. They were great. Nice touch.
Both in store and set up crew were great. Everyone took their time to make sure we knew what to do and what we were getting into.
This is our second purchase from Dom and the Billings crew. Love them and have referred many folks to them.
They do what they say they will and you can trust them.
Montana Hot Spring Spas was easy to work with. They arranged delivery and install quickly and efficiently. They did a wonderful job explaining all aspects of what we were getting and how to use it.
Great service & quality tub. Professional & fast install!
Very professional, friendly, efficient and love the product
Cody was very helpful and knew the products he was selling. He answered all our questions and let us have time to make the decision.
Mountain Hot Spring Spas goes beyond expectations in every area. Their products are excellent, and their service even better!
We are returning customers.
We needed a deck built before we could have a spa. I especially appreciated that Cody could recommend a company who could get the job done--quickly and professionally. All Decked Out created a perfect deck for our spa and knew very well the requirements necessary for the model we chose. It's beautiful! :)
Everyone was so nice and answered all my questions! I love my hot tub! Thanks for the awesome fudge too! Ate 1/2 while writing this in front of the post office. :) Sincerely, Patty
We both have health issues that have benefitted from our hot tub.
MT Hot Springs is superior at so many levels. Thanks for all that you do and keep doing. :)
Cody was great to walk through the sales process with. He communicated very well. Jeff, Derek, and the rest of the delivery crew were very helpful and knowledgeable. The follow up service has also been great.
I found Montana Hot Spring Spas pleasant, honest, and nice to do business with.
We very much enjoyed our experience with Scott and his team. Their product has made a wonderful addition to our home.
The people are wonderful, knowledgeable, and passionate when sharing their product. There was no pressure to buy, just a genuine love of their product, its quality, and enjoyment factor.
Great Product & Service. Knowledgeable & Honest.
Amazing service - Staff VERY knowledgeable! Thank You! :)
We are beyond thrilled with our purchase!
Every person that works there is committed to making the hot tub opportunity happen for their customers. Dom was great at working with us and the delivery crew were an awesome, knowledgeable group. Love love love the tub and Montana Hot Springs.
This group of people don't stop customer service once you purchase the product. They are committed to you forever. As we will be to them.
Great customer service. Knowledgeable sales staff. They followed up after the sale to make sure we were satisfied.
Awesome Service
Excellent to work with. Friendly and helpful.
Staff is professional, polite and very knowledgeable with the high quality of Hotspring Spa. The entire purchase process was a pleasure.
Staff answered all my questions which was very helpful as a first time buyer.
What a wonderful experience we had! Second to none! Friendly service & cared about our family as customers.
Amazing! Our hot tub is fantastic - at a great price! All your people are nice and very helpful - this is our first hot tub! They called and checked on us and answered my questions.
Scott and Cody called me to see if everything was ok. Thank you for the candy.
We had a great experience and are loving our spa. The staff was great and delivery was on time. Thanks Dom.
You guys Rock! Cody was a very professional salesman! So were the technicians!
Professional and courteous service and a beautiful showroom with a wide array of options.
Cody knew his "stuff", didn't over-pressure us to buy. Very accommodating during pick-up. Had what we wanted in stock, able to take delivery same day.
Excellent service, prompt delivery
We love our hot tub. We use it every day and it is paradise.
Excellent in every way - we highly recommend them
This is our second Hot Springs tub. The first lasted 15 years. I love the new upgraded model. It's the best relaxation you can buy. Thanks!
We are very happy with our spa and use it almost every day. it's great therapy after a long day.
Good owner. Good salesman. Great delivery crew. Friendly people all around. :)
We have had a hot tub for 35 years and several with Hot Springs. We are very happy with the sales and installation staff and highly recommend Montana Hot Spring Spas
Delivery was Great! Thank You!
Good selection of hot tubs. Good sales info. WOuld be nice to have a consistent service schedule for Sheridan.
Easy process...staff kind and courteous.
Sales staff and delivery personnel were very courteous and knowledgeable! It was a real pleasure. Thank you SO much for the fudge! What a Treat!
Cody was amazing! We started looking over a year ago and didn't find anything that worked for us. he kept in contact and didn't try to sell us something we didn't want! Great customer service!
Mountain Hot Springs Spas offers a quality product along with knowledgeable and personable staff to assist you in your spa purchase.
Montana Hot Spring Spas staff were great! The whole buying experience went smooth from our first visit to the install and set up! Thanks!
Great purchase experience. We're really enjoying our new spa.
We are repeat customers, satisfied in the past, and satisfied currently.
We love our hot tub! Montana Hot Springs stands behind their product. Customer service is excellent!
Salesman & delivery team all did an excellent job. Salesmen very friendly, honest, helpful. The hot tub is a wonderful, convenient, relaxing experience!
Excellent! Allowed us to take our time, answered all of our questions, non-judgemental, informative.
Excellent product and service. Good people to work with. Thank you! We love the tub!
We regretted selling our last Hot Spring Spa with our previous home. However, the spa closed the deal! It took 8 years to get another one and we are thankful we came back! Thanks for your professionalism and friendship as a customer. We wouldn't go anywhere else for our spa!
Dom did a great job.
I thought the staff of Montana Hot Springs, especially my sales rep, Cody, were very professional and helpful.
I would never go anywhere else to a buy a spa. Excellent service from everyone!
I was surprised at the family time the hot tub has brought us. We enjoy talking, and laughing, and looking at our beautiful view while we are in our hot tub. no TV! Love it!
Very informative. Professional. Answered all questions. Making sure we were satisfied. Cody is a Great Employee!
Thanks much - Cody and delivery guys super. Greg in service - always super.
Very good service, would recommend. Great quality time with kids
The first question that Scott did was ask us what we were wanting in a spa, our most important factors. He didn't even show us a spa until he learned about our needs, which was really important to us. We didnt waste time looking at a spa we couldnt afford or that was too big for our deck. He narrowed down the selection based on our budget, space and family needs. We found the perfect spa (the first one he showed us) and have been in love with it since day one.
Thank You! :)
Pleasant experience from start to finish. Quick, professional service if needed.
Staff is very knowledgeable and helpful. They take the time to get to know you and what would work best for you.
Very good service. Would recommend. Great quality time with kids.
Business professionalism, passionate about the products that you sell. Knowledge of products. No pressure to buy. Great people!
We are first time spa owners, I have called several times to make sure we are on track with our maintenance. Everyone answering the phone has been very helpful, making this a great experience!
It was a good experience.
The quality of your product & the great customer service is what makes us tell everyone about your company. Thank you! This kind of thing is missing in today's businesses.
Great Experience. Great Staff. Wonderful Product.
Friendly people, great prices and lots of hot tubs, many shapes and sizes. We sure like ours. Use it almost every day even when it's freezing out.
Very happy with service
Courteous, professional, nice people willing to go that "Extra Mile" to satisfy the customer!
You guys are all about quality and personal service.
Courteous & Helpful
:) Dom was sensitive to our budget.
The fudge is delicious!! Thanks!!
Thanks for the good fudge!
Love it! Excellent purchase. Fantastic customer service.
Thank you so much for the fudge. It is my very favorite! :)
Quality product. Good after sale customer service
You are Awesome! Love our Hot Tub! Thanks!
