2744 W. Main St.
Bozeman, MT 59718
Based on their record of consistent success in meeting customers' needs and demonstrating the highest quality of service, Star Ratings USA is proud to recognize Sunset Spas with our 2016 Dealer Of The Year award! They have earned our highest honor as a business focused on customer satisfaction, and we wholeheartedly recommend them to prospective clients. Read more details...
"We have always known that it’s a privilege to have great employees. It’s really humbling to us to receive this recognition from Star Ratings USA for the work that our employees do. It validates their work in making sure that every customer is treated right."
If you let me go higher than a score of "5," you'd get a "10"
Verified 3/11/17 Tom
Sales people were awesome and installer was the best! He was awesome and got it working right away!
Verified 2/21/17 Ashley (East Helena, MT)
I knew my husband would love the hot tub, but I was unsure. I absolutely love it! Clint was attentive to all of our inquiries and made sure that we were satisfied with our product.
Verified 2/19/17 Heather (Manhattan, MT)
Great people, Great products! :)
Verified 2/13/17 A
Clint was GREAT to work with, and Tanner & the guys who delivered and then Moved the tub were excellent. I will strongly recommend Mountain Hot Tub. Thank you!
Verified 2/3/17 Sara (Bozeman, MT)
Called for help after some cold weather damage. Excellent response by this company and a very professional and courteous service call by Jared in 14 degree Montana weather. Hot tub is back on the way to usable. One of the best purchases we ever made for our home.
Verified 2/1/17 Dave (Bozeman, MT)
Mountain Hot Tub has provided excellent before and after purchase service. Truly customer oriented
Verified 1/27/17 Blaine & Carol (Bozeman, MT)
Wonderful service from sales to delivery to follow-up! Entire Crew was amazing!
Verified 1/21/17 Crystal (bozeman, MT)
Charli was very friendly and knowledgeable. She made the purchase very easy. The hot tub we purchased is amazing! We use it every day and have loved it! Thanks for all the help and keeping it simple!
Verified 1/21/17 Valerie
I had a new spa delivered way way ot in the mountains. Service was patient and very professional! Very helpful and knowledgable. V polite and would strongly recommend.
Verified 1/13/17 Theresa (Helena, )
We bought our hot tub 3 year's ago and have Enjoyed it,very much! We,also, APPRECIATE the continued GREAT SERVICE, we receive, in maintaining it and the GREAT service call's!! THANK YOU,Eric, Carli and Patrick! Happy New Year!
Verified 1/11/17 Bob
Professionalism of sales & service was outstanding.
Verified 12/29/16 Don
Hot tub arrived had water mold. Clean and just fine now. Promised a new filter and a robe. Never received them. Hot tub is great.
Verified 12/24/16 John
We love your store! Everyone was super helpful AND friendly. We always recommend you. <3 Thanks!
Verified 12/20/16 Mathew & Marie (Bozeman, MT)
Mountain Hot Tub has a great product and excellent service! Very easy to work with, and incredibly fast delivery.
Verified 12/19/16 Sara
In the course of our buying experience, it became clear that MT Hot Tubs was willing to do "whatever it takes" to make us happy with our purchase. And they did!
Verified 12/19/16 Bob & Sandy (Bozeman, MT)
I am a first time hot tub owner. Jeff Bell walked me through the process, helped me choose and ultimately purchase the right tub for my family, space and budget. I feel that the quality of the product is high as well as the continued customer service. Since my purchase (~7 months ago) Jeff, Clint, Jerimiah and the rest of the crew have been very helpful in keeping my hot tub in excellent working order which translates into - a consistent, high quality hot tub experience. Thank You and keep up the good work!!
Verified 12/15/16 Mitch
I just LOVE the people who work there - so helpful! my first hot tub and it was a great experience. Thanks!
Verified 12/5/16 Julie
Awesome tub, great customer service! Clint is the man!
Verified 12/4/16 Justin (Big Sky, MT)
The delivery was awesome in their knowledgeability of how to maneuver such a large object in such a small space! We were impressed.
Verified 12/2/16 Julie
Both Eric & Corley were great to work with. After shopping around we came back to this store because they both were professional and personable with our needs to help us get the right one. Thanks!
Verified 12/1/16 Tony
Clint was awesome, took me from a naive non-Hot Tubber to an overly satisfied 1st time owner. My Fiance and I bought the "Flair" which we couldn't be happier with! Thanks to Clint for seeking out and truly caring about our specific needs, as well as being transparent with the benefits of certain models. From jets, computer interface, sound system (excellent) to the warranty.. Clint left no stone un-turned and was patient with me and my pre-delivery obsession. I was in the store nearly everyday prior to delivery to stare at and sit in an unfilled "Flair" in the showroom. All of the staff members were always kind and courteous as they could see and understood my anticipation and excitement! Delivery was a breeze and the crew was GREAT! Especially Mark, who stayed to fill and make sure everything was functioning as designed. The first few weeks were interesting trying to balance and understand the tub, but after we went to a free class put on by Jeremiah, those days were over! Jeremiah lives and breaths Hot Tubs and his desire to have every Hot Tubber attain the highest level of enjoyment, comes out every time he talks tubs. The class is a must for anyone who wants to fully understand and take care of their tub! Because of Professor Jeremiah, I am now a self proclaimed Chemist with a Degree in Hot Tubbetry!! We use our tub everyday and the benefits are substantial. An overall wonderful experience and the continued customer service has been phenomenal. Thanks to Kelly and his fantastic group of employees and of course our "Flair".. We are Hot Tubbers FOR LIFE!! Happy Tubbing, Cheers!!
Verified 11/30/16 Rudy (Bozeman, MT)
Decided to go with you because of a recommendation from friends and Jeff's reputation.
Verified 11/30/16 Gary & Lynn (Belgrade, MT)
Jeremiah was great to work with! We had shopped other places before going to Mountain Hot Tub, and we are so happy we waited to purchase. He was so knowledgeable, and did not make it a "pressure" sale. Everything went smoothly, and we couldn't be happier.
Verified 11/29/16 Michele (Bozeman, Montana)
This business has positive sales people and a commitment to stand behind the product.
Verified 11/28/16 Pat & Ann
Highly Reccommended!! Clint and Jeff were great and very knowldgeable in the show room. Rob was super friendly and knowledgable about how to set up the sauna on site and made sure I understood everything before he left the install. Great Team and a Great product! Thanks!
Verified 11/24/16 paul (Bozeman, MT)
Fantastic customer service!
Verified 11/22/16 Roxella & Gordon
Excellent product and service. Friendly employees.
Verified 11/10/16 Daryl
I bought my first tub in 2013. I now own 2. I absolutely love my hot tubs!
Verified 11/3/16 Tamara
Very easy to deal with and good customer service!
Verified 10/30/16 Doug (Butte, MT)
Great people to work with! Friendly. Quality. Integrity.
Verified 10/28/16 Penny
We are very happy with our hot tub. Everything went exactly as was planned. The delivery people were great to work with. Thanks for the great product and service.
Verified 10/26/16 James and Darla (Three Forks, MT)
Easy, Stress-free experience. Salesperson extremely knowledgeable.
Verified 10/25/16 Debra (Livingston, MT)
Our old Hot Springs was 26 years old, never had any serious problems. Decided to update, and didn't question buying from Mountain Hot Tub. Excellent service and knowledge. We would highly recommend Mountain Hot Tub to anyone interested in purchasing a new hot tub.
Verified 10/24/16 (Butte, MT)
Excellent service, friendly, knowledgeable, helpful
Verified 10/11/16 Al & Ginny (Ennis, MT)
A spa is made for relaxation, and Charli and Steve keep your sales experience relaxed, knowledgeable, and low pressure!
Verified 10/4/16 Dan
We got to try the spa before buying it. Thank you for your electrician Patrick!
Verified 9/28/16 Carol
Delivery crew efficient, professional and knowledgeable. All store persons friendly, know their products and professional.
Verified 9/27/16 Lezlie (Helena, MT)
Walked in and met Eric.Was very impressed with his spa knowledge and professionalism.After searching other spa prices was very impressed with Eric's recommendation of the Azure.The price was fantastic and delivery was fast and the set up went great with the two people who set the spa up.Ken and Pat did an indepth briefing on the spa features and it's operation.Was very impressed throughout the transaction.Would recommend you visit this facility and see what great people work there.The Azure spa functions flawlessly and use the spa daily.Thanks Eric and staff!JR Hamilton
Verified 9/25/16 JR (Helena, MT)
Your salesman Charli was amazing. And we love our spa! Really liked the two guys that delivered it, too.
Verified 9/2/16 Howard
They are the most helpful with questions. And helped with service at home when needed on our last hot tub! Had one of your hot tubs before and enjoyed it!
Verified 8/9/16 Cindy (Manhattan, MT)
Jeff is excellent to work with--friendly, knowledgeable, will work to help & please his customers!
Verified 8/8/16 Mauray (Gardiner, MT)
Very knowledgeable, professional, and patient--answering all our questions, especially helping us get started with our installation and set up.
Verified 8/5/16 Jerry & Sue (Ennis, MT)
Excellent service and quality products.
Verified 8/1/16 Ellen & James (Bozeman, MT)
Thank You ! :)
Verified 8/1/16 Janet & Jeff (Bozeman, MT)
The best customer service in town. Excellent Experience. Both in Past and Present.
Verified 7/23/16 Charlie & Corinne
Exemplary follow-up for customers! Owner and staff very professional.
Verified 7/20/16 Pris & Rick (Bozeman, MT)
Very easy to deal with. Sales people ask questions, and match the needs of the customer with the products.
Verified 7/19/16 Erv (Bozeman, MT)
Staff knowledgeable and professional.
Verified 6/15/16 Les & Katja (Bozeman, MT)
A+++!! GREAT customer service, honest and to the point. Aware and respects your needs and understands. Highly recommend.
Verified 6/4/16 John (Belgrade, MT)
Great people, great products, and great service! Staff treats us like family.
Verified 5/14/16 Bernie & Robin
I considered online brands but decided local experts and service are very important. We were impressed by Jeff (& other staff) and the store recommended electrician (Dave Karsten).
Verified 5/14/16 Bob & Susan (Belgrade, MT)
Mountain Hot Tub is a great place to buy a hot tub. Jeff was so informative and answered all our questions. We had it installed within a few days of purchase.
Verified 4/23/16 Ted & Tara (Bozeman, MT)
We received exceptional service at the Bozeman store and installation was quick and professional. We are enjoying our Hot Spring hot tub!!
Verified 4/22/16 Abe & Penny (Whitehall, MT)
Verified 4/16/16 Janice (Bozeman, MT)
Clint was very professional and helpful in our selection of a Hot Tub for our needs. The delivery crew was helpful and respectful
Verified 4/3/16 Michael (Belgrade, Montana)
This is the 3rd hot tub we have purchased from Mountain Hot Tub. We love their service, their honesty, and their quality products. Mountain Hot Tub is our place to buy the hot tub that will make us happy for many years!
Verified 3/29/16 Jim & Renee (Livingston, MT)
outstanding staff. salesman and the delivery guys were really great.
Verified 3/29/16 benjamin (bozeman, mt)
THe selection on the floor room is great. All the staff is knowledgeable, helpful, & friendly.
Verified 3/3/16 Rae & Dan (Amsterdam, MT)
Previous hot tub from Mountain Hot Tub lasted 22 years.
Verified 3/3/16 Florence (Bozeman, MT)
Eric - professional, knowledgeable, nice guy. Hot Spring Spas - Quality, owned one before
Verified 2/23/16 John
We feel that the folks working at this business are very knowledgeable and professional. They listened to our needs/wants and told us our options that fit our needs.
Verified 2/23/16 Breck
Quality product and delivery time was quick!
Verified 2/23/16 Chad & Rabia (Bozeman, MT)
For nearly 20 years we have been customers of Hot Spring Spa/Mountain Hot Tub. We have always been given great service and good advice! We appreciate that!
Verified 2/23/16 Kally & Phil
The staff at Mt. Hot Tub in Bozeman are the best. They know the product very well and are always there to help and were very good at knowing our needs. Big thanks to Jr. and Jeff! Also Hot Spring hot tubs are the best.
Verified 2/16/16 Mike (Bozeman, MT)
We value your employees! You're very fortunate to have them. Charli (salesgirl) and Steve (maintenance man) are both great to work with.
Verified 1/22/16 Tom & Nancy
We love our hot tube and Mt. Hot tubs gave us great value and great service. Thank you!
Verified 1/20/16 Susan (Bozeman, MT)
Eric has provided great service over the years.
Verified 1/16/16 Wayne & Lisa
Staff was very helpful.
Verified 1/16/16 Keith & Mary
Chose to go with a local company with good service. Eric Reichert was great to work with.
Verified 1/16/16 Greg
Mt Hot Tub of Bozeman really does care about its customers and the community and has friendly, knowledgeable staff. It's a business run with integrity.
Verified 1/3/16 Linda & Steve (Manhattan, MT)
I was very impressed with the whole experience.
Verified 1/2/16 Ryan (Bozeman, MT)
Chose to go with Mountain because of your great reputation.
Verified 12/24/15 Joseph (Bozeman, MT)
Jeremiah Reece is a walking encyclopedia regarding knowledge of hot tubs and caring for hot tubs. Everyone was very pleasant and willing to assist with problems. Fantastic place!!! Thanks for the gift! It is a nice idea.
Verified 12/23/15 Craig & Karen (Livingston, MT)
So happy we bought a spa from Mountain Hot Tub vs. a used spa. Customer service has been great whenever we have a question as a first-time owner of a spa.
Verified 12/20/15 Greg & Jennifer (Bozeman, MT)
I do business with those who do business with me. I have known Steve and Mountain Hot Tub for over 15 years. Awesome purchase!!
Verified 12/19/15 Jason
Everyone was great! Helpful and knowledgeable. Low pressure sales team. The water care sheet is very helpful.
Verified 12/8/15 April
You have a reputation for service.
Verified 11/6/15 Michael
Customer service is excellent and above my highest expectations! 5 stars are not enough! Need at least 7!
Verified 11/6/15 Randy
Mountain Hot Tub offers a superior quality of hot tub. The staff are very knowledgeable & helpful, both of which I require when I buy an appliance. Your store was highly recommended to me by a friend.
Verified 10/27/15 Valerie (Bozeman, MT)
Recommended by a friend. We got sound advice and our first tub had problems and was set straight with no further questions.
Verified 10/2/15 Tom
Very helpful, explained things thoroughly, answered ALL questions!
Verified 9/14/15 Ann (Belgrade, MT)
This was a level of customer service you just don't get often any more. A great place to do business and good product.
Verified 9/11/15 Becky Ratliff/Terry Sue (Clyde Park, MT)
Excellent Hot Springs Dealership. Great staff & service! Very professional.
Verified 9/4/15 Rusty (West Yellowstone, MT)
Very courteous staff. :)
Verified 9/4/15 Harry & Diane (Bozeman, MT)
MT hot tub has been in Bozeman as long as I can remember. Staff Courteous & flexible. Removed my old hot tub.
Verified 9/1/15 Melanie (Bozeman, MT)
No high pressure sales.
Lots of choices
It was obvious from the start that you knew your product and had experience in all kinds of spa settings. Wonderful people, excellent product. Quick commitment and follow-up.
Verified 8/12/15 Grant
AWESOME!! Great to work with and dependable! Professional and caring. Good reputation.
Verified 8/6/15 Dex (Bozeman, MT)
Kelly was not pushy. You had exactly what we wanted.
Verified 8/3/15 Shawn & Paula (Gallatin Gateway, MT)
Most hot tub store people seem like shysters. Jeremiah is great!
Verified 8/3/15 Joe (Livingston, MT)
Knowledgeable staff, Excellent customer service, Friendly relaxed atmosphere. On a scale of 1 - 10 we would give Mountain Hot tub a 10!
Verified 8/1/15 John (Bozeman, MT)
Friendly and knowledgeable staff.
Verified 7/31/15 Pat (Sheridan, MT)
This place will take care of you with a friendly, welcoming attitude. Great people to work with.
Verified 7/17/15 Jean
Thank you for everything! Everyone was so kind & helpful! :)
Verified 7/3/15 Lisa
All stores should be operated like this ONE! We are always treated like we are special!
Verified 7/3/15 Dan
Charlie in the Butte location was very knowledgeable and helpful via phone and internet. Guys that set up the tub gave a good rundown on using and maintaining the tub. All very friendly.
Verified 7/3/15 Mike
It is so easy to run, also maintain. We love our hot tub. All employees are so nice and helpful. Thank you!
Verified 7/3/15 Ben & Shaeanna
We didn't know anything about Hot Tubs... The professional staff at Mountain were very patient and answered all of our questions with a great attitude! Thank you so much!
Verified 6/27/15 Debbie (Bozeman, MT)
Sales staff is very knowledgeable & helpful. Service staff did a great job.
Verified 6/15/15 Greg (Manhattan, MT)
Good Customer Service.
Verified 6/12/15 Al & Diane (Bozeman, MT)
Everyone was very knowledgeable and friendly. We love our hot tub and the service we have continued to receive has been outstanding.
Verified 6/11/15 Nathan (Bozeman, Montana)
Excellent courtesy and professionalism. Great delivery.
Verified 4/15/15 Jay and Ginger (Livingston, MT)
Great customer service. Install was a dream. Thank you!
Verified 4/14/15 Allie (Bozeman, MT)
I remembered your "Rubber Duck" outside your store.
Verified 4/11/15 Jonnie & Bob (Bozeman, MT)
Everything about purchasing a new hot tub was excellent. The follow-up video and brownies were a real bonus. All of your staff is excellent!
Verified 2/20/15 Gary & Nancy (Bozeman, MT)
Not impressed that it sprang a leak almost immediately but other than that, LOVE IT!
Verified 2/13/15 Joe and LeeAnn (Bozeman, MT)
I have been stopping at the store for several years after being referred by another Hot Springs spa owner. I've been checking product, cost and the general environment at the store. I applaud Jeff for his patience and professionalism. I finally pulled the trigger this winter and my experience with Jeff as well as the delivery and set up staff has been very good. Great product too.
Verified 2/2/15 Robert (Manhattan, MT)
Verified 1/14/15 Bratton & Kelly (Bozeman, MT)
Jeremiah is very knowledgeable on each hot tub. Very impressed! Buying experience was easy and pleasant. Excellent customer service.
Verified 10/22/14 Greg (Bozeman, MT)
Nice friendly staff to wait on you & very helpful. Conveniently located. Friendly atmosphere. Small-hometown business.
Verified 8/28/14 Richardson- (Bozeman, MT)
Known you for years. History of helping us with issues. Delivery crew was a fun team! Thanks for the brownies!
Verified 8/21/14 Diana (Bozeman, MT)
Thanks for the brownies!
Verified 8/20/14 Jerry & Nancy (Belgrade, MT)
Reliable product. Excellent service, maintenance, repair. Thank you!
Verified 7/22/14 Tom & DeeAnn (Manhattan, MT)
Delivery crew was great.
Verified 7/16/14 Jeff & Donna (Bozeman, MT)
Love our tub!
Verified 6/4/14 Shirle & Tom (Big Timber, MT)
Had a very positive experience, you have a great staff; sales to delivery!
Verified 4/25/14 Carol
we love our Sovereign. Great customer service.
Verified 4/19/14 Shirley (Bozeman, MT)
Thank You!! We love it!!
Verified 4/15/14 Jason & Misti
Problem w/initial hot tub but was corrected immediately
Very nice experience
Verified 4/15/14 Richard
Keep up the good work
Verified 4/15/14 Lance
Great Service, Great Staff
Verified 4/15/14 Emma
Everything went well as usual. Thanks
Verified 4/15/14 A.
Great product, great service
Verified 4/15/14 Bob & Denise
LOVE OUR TUB
Verified 4/15/14 Nelson & Alex
Verified 4/15/14 Kathleen
Great Experience working with Jeff. We appreciate his help in finding a spa we LOVE!!
Verified 4/15/14 Bert & Leslie
You all are great! Thanks for everything
Verified 4/15/14 Anita L.
Very happy with my hot tub
Verified 4/15/14 Donna
20 years since last spa purchase - "sticker shock"
Verified 4/15/14 Larry
We are satisfied. Thanks!
Verified 4/15/14 Herbert
Keep up the good service
Verified 4/15/14 Ted & Evelyn
Thanks for the fudge. Tom has always been so great to work with and Jeff too. Very Customer oriented.
Verified 4/15/14 Jan
#1 Reason to visit your store is Mountain Hot Tub's reputation
Verified 4/15/14 Tom
Best service ever!
Verified 4/15/14 Lynn & Paul
Great service & friendly personnel. Keep up the good work.
Verified 4/15/14 Kathleen
Thanks for all your hard work in getting our hot tub working so well for us.
Verified 4/15/14 Dennis
Very good product - very satisfied
Verified 4/15/14 Robert
The best experience! Thanks so much
Verified 4/15/14 Shannon
Thank you for your knowledge and support
Verified 4/15/14 Sandra
Good service and good people! Hope for continued great service.
Verified 4/15/14 Jim
Very satisfied with both product and staff
Verified 4/15/14 John
It's unfortunate more businesses are not run as well as yours. Thank You
Verified 4/15/14 Jock
Verified 4/15/14 Lisa
Keep up the good work
Verified 4/11/14 Bill
Keep up the good work!
Verified 4/10/14 Sue & Rick
I especially liked the post-purchase reminders
Verified 4/10/14 Bill
We could not be happier with our spa. The service has been outstanding!
Verified 4/10/14 Rick & Cindy
Jeff Bell Rocks! Thanks Jeff!!
Verified 4/10/14 Laura
Awesome Product & Service!
Verified 4/10/14 Casey & Kathleen
Keep up the good work
Verified 4/10/14 Bill
Long-standing good reputation. Good line of products.
Verified 3/10/14 Mueller- Bruce & (Bozeman, MT)
Needed a hot tub. two providers in town. checked both. went with you.
Verified 3/8/14 Ruebush- (Bozeman, MT)
Delivery crew were outstanding.
Verified 1/27/14 Guentzel- Dennis & (Bozeman, MT)
Tom did a great job during & after sale
Verified 11/11/08 Mark (Bozeman, MT)
Verified 11/11/08 Randy (Gold River, CA)
Verified 5/1/08 Rusty (West Yellowstone, MT)
Love the spa!!!
Verified 12/24/07 Linda (Gallatin Gateway, MT)
Your co. did what they said they were going to do when you said you were going to Do IT! Thanx
Verified 6/19/07 Scott (Belgrade, MT)
Everything went well. Continue to give good customer service if any problems arise.
Verified 6/19/07 David (Williamsburg, VA)
Keep up the good work - We are thrilled to see Kelly's daughter in the store - She is as great as he is! We love our Hot Tub!
Verified 3/28/07 Earl (Manhattan, MT)
We are very satistied with our hot tub and all the staff are great to get along with!
Verified 2/12/07 Bruce (Bozeman, MT)
Thanks for the great service.
Verified 2/10/07 Pat (Bozeman, MT)
Jeff gave us the info we needed & answered all our questions with out being pushy - was professional - he gave us a call a few days later - kept in touch - thanks alot!
Verified 2/10/07 Tor (Livingston, MT)
Everything was great with service & we completly enjoy using the tub.
Verified 2/10/07 Jim (Livingston, MT)
we're very pleased w/ the great hot tub & your very proffessional attitude
Verified 1/16/07 Bruce (Bozeman, MT)
Everyone and everything has been great, very pleased.
Verified 1/16/07 Jennifer (Bozeman, MT)