of recent customersrecommend this business
Hot Spring Spas of Sioux Falls
3605 W 57th St
Sioux Falls, SD 57106
Phone: (605) 361-3323
Sioux Falls, SD
We also offer great deals on used spas, a full selection of stylish outdoor spa covers, and a service department prepared to handle any kind of maintenance or repair needs. Stop by our showroom to see everything we have to offer, and experience the luxury of Hot Spring Spas for yourself!
Customer Reviews
Hot Springs spas are great and Rebecca in Sioux Falls, SD is absolutely awesome. We've had Hot Springs spas for 40 years. Our last one was 20 years old and still working great when we sold our home in another state with it included in the sale. We looked at a couple other brands but settled on Hot Springs again. Rebecca is very courteous and professional and was very good in explaining all the ins and outs of the new spa features and convinced us of of the advantages of a salt water system. She did a great job of walking us though the start up procedures and following up with us that everything was and is going well with our new spa. We love it and wouldn't have any other brand. Hot Spring is number one as is Sioux Falls Hot Springs.
Verified 10/16/23 Karl & Carol (Sheldon, Iowa)
So far so good. I’ve only met the delivery crew but everyone seems helpful and cordial on the phone.
Stand behind their products! We had so many issues with the 1st hot tub & they ALWAYS helped us out!
Rebecca was friendly & knowledgeable.
Very friendly and professional staff with a lot of knowledge of their products! Amy was amazing, thank you!
Our experience with Hot Springs of Sioux Falls has been great from the start, staff has great knowledge of product and have been very helpful!!
SFHSS is top notch when it comes to service after sale. Darren & Jackie were prompt & helpful!!
Jacque was great- very friendly but also very knowledgeable.
The salesperson didn't know the specials the store was having at the time of our purchase!
This place has top notch service!! Best experience with buying our first hot tub! Knowledgeable and helpful staff! Thanks so much!!!
Rebecca was very friendly and easy to communicate with. She clearly answered my questions and helped us find the hot tub best suited for what we wanted.
There are very few people you can depend on and/ or trust more than Kevin at Hot Springs. Darren went to bat for us when others didn't.
Excellent service, staff are knowledgeable and friendly, easy to work with and not pushy. 10/10 recommend!
1st visit to a Spa Showroom ever. Met Rebecca. She was completely honest & straight forward. We didn’t know how much so until we visited many many other shops around the Midwest. Every other ‘store’ was just there to sell, sell, sell no matter what. Since our purchase - Rebecca has continued to impress! She helps via text to figure out chemicals or answer questions. During extremely extremely cold temps (-45 windchills for multiple days) on Xmas morning, 2022 we found that our 2 month old hot tub had briefly lost power during the blizzard. It was off, throwing up error codes & the water was under 45 degrees since the tub couldn’t read it. Rebecca responded to my text! She sent us to her spa tech & together they helped save us! He was able to give instructions how to warm it up & get it back running! I’m still in awe. Thank you Hot Springs of Sioux Falls for everything, but especially for such amazing people & support!
Rebecca, Gary, and Kevin were very knowledgeable and attentive to my needs. They all respected me as a customer and made it feel as though my purchase would be cared for with longevity. Thanks to all!
Jacque was knowledgeable and easy to work with. Very accommodating for timely viewing of product. Highly recommended for knowledge about the products she is working with.
Rebecca has been wonderful to work with. She happily changed out our bracket/ lift when we requested a shorter one- at no cost!
Rebecca is the best. Her kindness influenced us to shop at Hot Springs Spas of Sioux Falls. Thank you for the fudge.
Very knowledgeable sales & great delivery and follow up.
Professional from start to finish - their focus is on education and finding the spa that fits your needs and budget. No pressure, just answers to your questions. The spa is exactly what we wanted and the start-up and chemical maintenance support exceeded our expectations. We would recommend without hesitation.
We were in the market for a new Spa & visited Hot Spring Spas of Sioux Falls. We met Rebecca Hungerford. She is a class-act, high-energy & knows the products, features & design options available. She inquired about our current & future spa usage, etc., and then reviewed the best options based on that information. We reviewed the recommended spas as well as few others in terms of: options; features; price; etc., and a decision was made. The spa was delivered a few weeks later by a group of three exception young men! We are thoroughly enjoying our new spa!
Wonderful customer service, product knowledge from our salesperson and a beautiful store! We love our hot tub AND sauna we purchased.
We had to learn everything on our own- NO visit to see if we are things correctly or not! Very disappointed in the service after purchase.
Already referred my brother in law!
Quality brands with exceptional service. Best value in town.
Rebecca has been wonderful to work with. Extremely helpful and available.
Great service and communication
We were very pleased with our visit. Rebecca & all staff members were great. We love our hot tub. Thanks!!
We trade about every 3 years, have had a lot of hot tubs but love yours the most. I constantly tell friends how much we like Hot Springs and strongly recommend you constantly. I consider you the best!
The whole staff at Sioux Falls Hot Springs Spa is amazing to work with. They are all very friendly and helpful with anything you need. Top notch store!!
Darren &Kevin were friendly, knowledgeable and honest, as was everyone else we dealt with. Have had a hot tub for 20 yrs. And have been dealing with them all that time.
Treated with kindness and respect when I walked in.
Hot Springs Spas of Sioux Falls has great customer service and are attentive. The communication and follow through influenced me to shop there.
We hadn't had a hot tub before and Rebecca was very good at explaining any questions we had! She kept us in the loop about our approx ship date because it kept changing. So appreciated! Kevin and crew did great setting up the hot tub and Kevin is very good about troubleshooting with questions! Great service and after the sale too!
Everyone we encountered from sales through delivery were very helpful. Would really like to see a "cheat sheet" that included places for dates of maintenance.
GREAT EXPERIENCE AND INVESTMENT IN MY HEALTH!
Knowledge of spa, customer service. Great sales personnel. Great products.
Absolutely love our Hot Spring Spa. Total professional experience. Each time we stopped to test our water, they made the effort to ensure we were comfortable with our purchase. Totally recommend.
Great staff Good products Good prices Good service
Very knowledgeable staff. When you walk in the door, you are greeted by your first name. Highly recommend Hot Springs Sioux Falls.
Great to work with to start but zero follow through once product delivered.
Thanks!
Rebecca was great to work with and the store had many displays to choose from. We had limited space in our garage and the 705L fit perfect!
I really enjoy our Hot Spring hot tub and use it several times a week. I really like the water analysis available at the Sioux Falls store and have used it quite a few times. Thanks for asking!
Staff is friendly and knowledgeable. Great products!
The salesman was spot on with knowledge and the follow up calls to make sure everything was working correctly were great. Great people, great products!
Everyone was great to work with. We never felt pressured to buy but were given the information we needed to make our decision. My questions are quickly answered. We love our hot tub!
Our salesperson had a great personality, and the service provided was excellent.
Delivery crew was awesome. The young man who came back and turned the spa on was very good, explaining to us the complete workings of the hot tub. A+ Service!
Impressed by the knowledge of the staff about their products.
We appreciation the great communication between us, and the great attitudes of the employees. Your store is always helpful when we have questions. Great buying experience!
Your service technician Kevin Yupp is amazing!!
Good service was received even after the sale!
Great quality hot tub, fairly priced...exceptional service.
We bought from Hot Spring Spas because of the product reliability and the great service.
Your store is super helpful when we have questions. You always get back to us quickly when we text a message.
Was a good process and the team was very good on answering my questions and getting me set up.
They were informative and I felt they were very honest when annswering my questions.
Hot Spring Spas of Sioux Falls responded:
"Jacque was great to work with. She was honest and knowledgeable. We felt very comfortable working with her."
Hot Spring Spas of Sioux Falls
Helpful staff. We were able to trade in our smaller tub for a bigger one and didn't lose any money.
We had a great in person experience. Jacque was very helpful. The product we wanted was coming in but not very close to the stated arrival date. Some minor mis-communications but otherwise great service!
Good insulation/durability for winter. Size I wanted at a good price.
Have done business with them for 30 years!
Excellent customer service along with excellent product knowledge. There to answer any questions and assist as needed.
Great deal on a great product!
Had the size and price we were looking for.
We are really pleased with HS Spas. We love our spa and use it all the time. We got ours for sale at a reasonable price. Great product & service!
Purchased from them before. Excellent customer service.
seems to go through a lot of salt cartridges that are extremely expensive. WE thought this tub was going to be less expensive to operate!!
Excellent service
Great product & staff made it a great experience! Highly recommend!!
Made me feel like family.
We've used Hot Springs in the past, they're a good brand and a good store to deal with.
Knowledgeable staff.
Always so friendly, knowledgeable, and helpful! Great customer satisfaction. Thank you for the treats!
Good quality and price.
Hot Spring Spas of Sioux Falls is hands down the place to go. They take care of customers. This is my fifth Hot Spring Spas and the only hot tub I will own!
Jacque and team were fantastic to work with. Couldn't be happier that we chose Hot Spring Spas of Sioux Falls for this purchase.
Jacque Johnson AKA Hot tub lady, was knowledgeable, polite, and courteous. She answered all my questions w/o any hesitation because she knew the product and the business. The 2 gentlemen that delivered the tub were also very courteous. They gave me their personal cell phone #'s in case I had any questions. And they did not disturb my yard in any way when bringing the tub into position. I can't say enough about my experience with Hot Spring Spas of Sioux Falls.
Good customer service and testimonials.
Friendly Staff. Good customer service.
Good staff knowledge
Very happy with the product and the Sioux Falls team.
Had the quality & features we were looking for. Good service available after the sale.
Great to work with, very knowledgeable and easy to work with.
Great service. Carry salt water products.
Good quality and service.
Jacque worked with us to locate and deliver our hot tub and sauna over the phone and email. She followed through with the sale and after the sale. Awesome! Excellent service even at long distance.
From the moment we signed the papers to purchase our hot tub, we have been very dissatisfied. We have had to make several calls to the store to ask questions to which we never got a call back the same day. Our hot tub was delivered without an owners manual, we did not receive anything regarding our warranty & absolutely no instruction on how to use our care for our tub. We are first time hot tub owners. Finally a young man named Kyle came to our home twice to give us direction on how to use & care for our tub. He was amazing in all the help he provided to us (thanks a million Kyle). When Kyle was looking at our tub, he discovered that there was not even a filter in the tub. We had been using the tub for a few weeks already & we didn't know anything about having a filter. It has been a nightmare getting our financing set up also. We bought our tub almost 2 months ago & we still have nothing. I'm about ready to tell them to come get this tub & they can keep it. We will find a more responsible & professional company to do business with. I would never refer anyone to hot springs because no one deserves service (or lack of it) like we have had.
Have purchased with you before and had great service. Durable products.
Very satisfied!
Have been very satisfied with the hot tub and service. Quality product.
Great sales person and continued service.
The Hot Tub Lady is the best around! She is very knowledgeable and guides you through every step of the way. Even after your purchase, they take care of you - no problems.
Good price. No pressure sales.
Quality product, good price, and a company with a good reputation.
Quality product at the price we were looking for. Purchase experience and delivery were excellent!
Had the size and style we were looking for.
Staff was very helpful and courteous, great experience and we greatly enjoy our hot tub.
Great product, great delivery, great people with whom to wo k!
Rebecca and Kevin are the best spa sales team I’ve known. They made our purchase worry free and found the perfect spa for our situation/space. 100% Happy
Kevin and Rebecca went out of their way to make sure everything went as planned on delivering and setting up the hot tub. Very pleased with their professionalism.
Good service and quality
Love hot tub--Great service and delivery. Quality product and great deal. Kevin is a Nut!!
Hot Springs Spas provides excellent service--very professional and fulfilled what they promised.
Kyle and the entire team was very helpful throughout the sales and turn-up process.
Rebecca and the staff did a great job helping me find what I wanted! They continue to make sure everything is going smooth!
Good quality and price.
Very helpful sales and delivery staff. Sent demo videos and helped me initialize the spa over the phone on a Friday evening. Great experience.
The team at hot spring spas of Sioux Falls has done an outstanding job. Regardless of who you work with you are always treated like their most important customer. I would recommend them to anyone looking to buy a hot tub/spa.
Good service and price.
I am a repeat customer of HotSpring Sioux Falls. Great product selection.
Great customer service and quality product.
It has been a pleasure doing business with Rebecca & Kevin. I look forward to many more years.
Hot Spring Spas of Sioux Falls has truly proven to be a total Team Effort from Kevin, Rebecca, to Kyle, etc. Very professional. No matter who you deal with, they all want you to be thoroughly happy with your decision. So far we are!
Great service. My 3 purchase their. Will keep going back
Rebecca & Kevin are great people to deal with. They treat you as a friend & number one customer every time you stop. Would highly recommend Rebecca & Kevin to anyone looking for a great hot tub.
Good customer service
Good customer service, price, & quality. Highly satisfied. Thanks.
Top people! Knowledgeable. Good price. Very glad we checked you out.
Kyle and Kevin were fantastic! When we had an issue filling the hot tub on a weekend, they were both attentive and answered their cell phone to help. Love the hot tub but very impressed with the customer service!!
We only made our purchase because of the service we received from Kevin.
Quality product, Helpful people.
Kevin and his team are top notch! They are all very knowledgeable of their products and don't apply any high pressure sales tactics. The best part, loyalty means something to them so I will always keep coming back!
Informative salesmen
Quality product. A friend referred us to you.
Hot Springs was spectacular, helping us find a tub for our unusual indoor space. Their willingness to go an extra mile with a challenging removal is much appreciated.
We Love the new hot tub. This is the second one we have bought here. Everybody is great and the tub is Amazing!
Excellent purchase experience all around and love our new Hot Spring!
We like the spa. Good massage. Thanks for the brownies!
Watch and wait for the sales! Thanks for the brownies!
Rebecca and the team at Hot Springs of Sioux Falls exceeded our expectations in every way. I would recommend them to anyone I know!
The staff at HotSpring Spa S.F. are awesome. Knowledgeable, courteous, and extremely patient. I now consider them friends.
Good Product and a great bunch of people to do business with.
Rebecca was awesome. So helpful, excellent follow up. Can't thank her enough.
Thanks again! :) We are enjoying our new hot tub!
Chose your product for its durability and reliability.
My father purchased from them and, when I was looking, there was only one place to go. This store, with the people running it, is the best. I highly recommend Hot Spring Spa!
Awesome customer service. The spa was delivered and set up flawlessly. There was a problem with the cover and they replaced it with no hassles. When I go into the store to buy supplies, they recognize me and call me by name. I will continue to use this store and recommend this brand to others.
Read your reviews. Lots of good information about HotSpring of Sioux Falls. Kevin and Rebecca were friendly. Rebecca was knowledgeable and not a high pressure sale. Was able to clearly think out what choice to purchase. From the time of Rebecca doing the sale to delivery was just a few days. The setup was like they promised. "They did it ALL." Thank you. Love it!
They tried to do their best to satisfy us.
Love it, couldn't be happier.
Salesperson not pushy but knowledgeable.
I was very pleased with the knowledge of the employees regarding their products and have been very happy with the Hot Spring Hot Tub that I purchased.
Great experience!
Great experience and a great product!
