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Mountain Hot Tub of Helena

Mountain Hot Tub of Helena

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2300 N. Montana Ave.
Helena, MT 59601
Phone: 406-442-5551

Helena, MT

Whether you are looking to own your first hot tub, need advice on caring for your existing hot tub, or want to upgrade to something more energy efficient and less complicated to care for - you will be glad you chose Mountain Hot Tub.

Our company was founded over 30 years ago by folks who loved hot tubbing, and today we carry the number one selling spas in America. The Hot Spring lines of spas are recognized world-wide as the best relaxation money can buy. You can also relax knowing that Mountain Hot Tub is the only company in the state of Montana to be recognized by Aqua Magazine as one of the top pool and spa businesses in the country.

Business Profile of Mountain Hot Tub of Helena

Office Type: Sales, Installation, Service
Hours: • Mon-Fri 10 AM - 6 PM
• Sat 10 AM - 5 PM
Owners: Kelly & Shirley King
History: Established 1979
Inventory: • Hot Tubs
• Swim Spas
• Water Care
• Saunas
• Massage Chairs
Manufacturers: • Covana
• Endless Pools
• Finnleo
• FreeFlow Spas
• Hot Spring Spas
• Silk Balance
• SmartChair
• Soft Soak
Serving Areas: • Helena
• Wolf Creek
• Jefferson City
2016 Customer Satisfaction Award

Congratulations to Mountain Hot Tub!

Based on their record of consistent success in meeting customers' needs and demonstrating the highest quality of service, Star Ratings USA is proud to recognize Sunset Spas with our 2016 Dealer Of The Year award! They have earned our highest honor as a business focused on customer satisfaction, and we wholeheartedly recommend them to prospective clients. Read more details...

"We have always known that it’s a privilege to have great employees. It’s really humbling to us to receive this recognition from Star Ratings USA for the work that our employees do. It validates their work in making sure that every customer is treated right."

- Kelly & Shirley King, Co-Owners, Mountain Hot Tub

Customer Reviews

Very friendly service and sales team. Ben is knowledgeable and kind. Always make you feel like you are involved with the Hot Tub Family! Loving the Hot Tub Life and Relaxation!
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Professional. Treated fairly.
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Charlie is great!!
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Professional personnel.
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Like that you support ownership and maintenance after purchase.
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Very pleased! Thanks!
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I gave a 3 for my first impression but that changed to a 10 after becoming a customer. A 3 because the store was busy and no one said "hey we will be right with you" or acknowledged we were there. However 2 weeks later another sales guy (can't think of his name) apologized because he remembered seeing us and couldn't get away. Would give you 10 stars if I could.
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I am a driver for Fed-Ex. A driver for Mountain Hot Tub, Daniel Chesser, came to my rescue when he had seen that I was stuck in mud. He had no reason to turn around to help me other than he is an amazing person. He pulled me out from my dilemma which allowed me to finish my day and not make me 3 hours late for my next stop. Thank you very much Daniel.
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Great experience. Friendly/knowledgeable staff. Good Service. Quality product. Thanks!
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Loved the knowledgeable salesperson (Jeremiah). He was honest and considered out needs in all tubs he showed us. All questions were answered fully. The delivery guys were SO great too. They were very courteous and really knew what they were doing, and made great suggestions on placement , etc. Very happy.
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Very knowledgeable and professional. LOVE our new Hot Tub!
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If you let me go higher than a score of "5," you'd get a "10"
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Sales people were awesome and installer was the best! He was awesome and got it working right away!
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I knew my husband would love the hot tub, but I was unsure. I absolutely love it! Clint was attentive to all of our inquiries and made sure that we were satisfied with our product.
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Great people, Great products! :)
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Clint was GREAT to work with, and Tanner & the guys who delivered and then Moved the tub were excellent. I will strongly recommend Mountain Hot Tub. Thank you!
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Called for help after some cold weather damage. Excellent response by this company and a very professional and courteous service call by Jared in 14 degree Montana weather. Hot tub is back on the way to usable. One of the best purchases we ever made for our home.
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Mountain Hot Tub has provided excellent before and after purchase service. Truly customer oriented
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Wonderful service from sales to delivery to follow-up! Entire Crew was amazing!
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Charli was very friendly and knowledgeable. She made the purchase very easy. The hot tub we purchased is amazing! We use it every day and have loved it! Thanks for all the help and keeping it simple!
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I had a new spa delivered way way ot in the mountains. Service was patient and very professional! Very helpful and knowledgable. V polite and would strongly recommend.
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We bought our hot tub 3 year's ago and have Enjoyed it,very much! We,also, APPRECIATE the continued GREAT SERVICE, we receive, in maintaining it and the GREAT service call's!! THANK YOU,Eric, Carli and Patrick! Happy New Year!
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Professionalism of sales & service was outstanding.
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Hot tub arrived had water mold. Clean and just fine now. Promised a new filter and a robe. Never received them. Hot tub is great.
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We love your store! Everyone was super helpful AND friendly. We always recommend you. <3 Thanks!
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Mountain Hot Tub has a great product and excellent service! Very easy to work with, and incredibly fast delivery.
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In the course of our buying experience, it became clear that MT Hot Tubs was willing to do "whatever it takes" to make us happy with our purchase. And they did!
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I am a first time hot tub owner. Jeff Bell walked me through the process, helped me choose and ultimately purchase the right tub for my family, space and budget. I feel that the quality of the product is high as well as the continued customer service. Since my purchase (~7 months ago) Jeff, Clint, Jerimiah and the rest of the crew have been very helpful in keeping my hot tub in excellent working order which translates into - a consistent, high quality hot tub experience. Thank You and keep up the good work!!
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I just LOVE the people who work there - so helpful! my first hot tub and it was a great experience. Thanks!
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Awesome tub, great customer service! Clint is the man!
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The delivery was awesome in their knowledgeability of how to maneuver such a large object in such a small space! We were impressed.
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Both Eric & Corley were great to work with. After shopping around we came back to this store because they both were professional and personable with our needs to help us get the right one. Thanks!
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Clint was awesome, took me from a naive non-Hot Tubber to an overly satisfied 1st time owner. My Fiance and I bought the "Flair" which we couldn't be happier with! Thanks to Clint for seeking out and truly caring about our specific needs, as well as being transparent with the benefits of certain models. From jets, computer interface, sound system (excellent) to the warranty.. Clint left no stone un-turned and was patient with me and my pre-delivery obsession. I was in the store nearly everyday prior to delivery to stare at and sit in an unfilled "Flair" in the showroom. All of the staff members were always kind and courteous as they could see and understood my anticipation and excitement! Delivery was a breeze and the crew was GREAT! Especially Mark, who stayed to fill and make sure everything was functioning as designed. The first few weeks were interesting trying to balance and understand the tub, but after we went to a free class put on by Jeremiah, those days were over! Jeremiah lives and breaths Hot Tubs and his desire to have every Hot Tubber attain the highest level of enjoyment, comes out every time he talks tubs. The class is a must for anyone who wants to fully understand and take care of their tub! Because of Professor Jeremiah, I am now a self proclaimed Chemist with a Degree in Hot Tubbetry!! We use our tub everyday and the benefits are substantial. An overall wonderful experience and the continued customer service has been phenomenal. Thanks to Kelly and his fantastic group of employees and of course our "Flair".. We are Hot Tubbers FOR LIFE!! Happy Tubbing, Cheers!!
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Decided to go with you because of a recommendation from friends and Jeff's reputation.
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Jeremiah was great to work with! We had shopped other places before going to Mountain Hot Tub, and we are so happy we waited to purchase. He was so knowledgeable, and did not make it a "pressure" sale. Everything went smoothly, and we couldn't be happier.
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This business has positive sales people and a commitment to stand behind the product.
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Highly Reccommended!! Clint and Jeff were great and very knowldgeable in the show room. Rob was super friendly and knowledgable about how to set up the sauna on site and made sure I understood everything before he left the install. Great Team and a Great product! Thanks!
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Fantastic customer service!
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Excellent product and service. Friendly employees.
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I bought my first tub in 2013. I now own 2. I absolutely love my hot tubs!
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Very easy to deal with and good customer service!
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Great people to work with! Friendly. Quality. Integrity.
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We are very happy with our hot tub. Everything went exactly as was planned. The delivery people were great to work with. Thanks for the great product and service.
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Easy, Stress-free experience. Salesperson extremely knowledgeable.
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Our old Hot Springs was 26 years old, never had any serious problems. Decided to update, and didn't question buying from Mountain Hot Tub. Excellent service and knowledge. We would highly recommend Mountain Hot Tub to anyone interested in purchasing a new hot tub.
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Excellent service, friendly, knowledgeable, helpful
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A spa is made for relaxation, and Charli and Steve keep your sales experience relaxed, knowledgeable, and low pressure!
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We got to try the spa before buying it. Thank you for your electrician Patrick!
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Delivery crew efficient, professional and knowledgeable. All store persons friendly, know their products and professional.
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Walked in and met Eric.Was very impressed with his spa knowledge and professionalism.After searching other spa prices was very impressed with Eric's recommendation of the Azure.The price was fantastic and delivery was fast and the set up went great with the two people who set the spa up.Ken and Pat did an indepth briefing on the spa features and it's operation.Was very impressed throughout the transaction.Would recommend you visit this facility and see what great people work there.The Azure spa functions flawlessly and use the spa daily.Thanks Eric and staff!JR Hamilton
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Your salesman Charli was amazing. And we love our spa! Really liked the two guys that delivered it, too.
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They are the most helpful with questions. And helped with service at home when needed on our last hot tub! Had one of your hot tubs before and enjoyed it!
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Jeff is excellent to work with--friendly, knowledgeable, will work to help & please his customers!
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Very knowledgeable, professional, and patient--answering all our questions, especially helping us get started with our installation and set up.
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Excellent service and quality products.
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Thank You ! :)
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The best customer service in town. Excellent Experience. Both in Past and Present.
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Exemplary follow-up for customers! Owner and staff very professional.
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Very easy to deal with. Sales people ask questions, and match the needs of the customer with the products.
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Staff knowledgeable and professional.
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A+++!! GREAT customer service, honest and to the point. Aware and respects your needs and understands. Highly recommend.
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Great people, great products, and great service! Staff treats us like family.
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I considered online brands but decided local experts and service are very important. We were impressed by Jeff (& other staff) and the store recommended electrician (Dave Karsten).
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Mountain Hot Tub is a great place to buy a hot tub. Jeff was so informative and answered all our questions. We had it installed within a few days of purchase.
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We received exceptional service at the Bozeman store and installation was quick and professional. We are enjoying our Hot Spring hot tub!!
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Dependable.
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Clint was very professional and helpful in our selection of a Hot Tub for our needs. The delivery crew was helpful and respectful
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This is the 3rd hot tub we have purchased from Mountain Hot Tub. We love their service, their honesty, and their quality products. Mountain Hot Tub is our place to buy the hot tub that will make us happy for many years!
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outstanding staff. salesman and the delivery guys were really great.
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THe selection on the floor room is great. All the staff is knowledgeable, helpful, & friendly.
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Previous hot tub from Mountain Hot Tub lasted 22 years.
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Eric - professional, knowledgeable, nice guy. Hot Spring Spas - Quality, owned one before
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We feel that the folks working at this business are very knowledgeable and professional. They listened to our needs/wants and told us our options that fit our needs.
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Quality product and delivery time was quick!
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For nearly 20 years we have been customers of Hot Spring Spa/Mountain Hot Tub. We have always been given great service and good advice! We appreciate that!
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The staff at Mt. Hot Tub in Bozeman are the best. They know the product very well and are always there to help and were very good at knowing our needs. Big thanks to Jr. and Jeff! Also Hot Spring hot tubs are the best.
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We value your employees! You're very fortunate to have them. Charli (salesgirl) and Steve (maintenance man) are both great to work with.
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We love our hot tube and Mt. Hot tubs gave us great value and great service. Thank you!
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Eric has provided great service over the years.
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Staff was very helpful.
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Chose to go with a local company with good service. Eric Reichert was great to work with.
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Mt Hot Tub of Bozeman really does care about its customers and the community and has friendly, knowledgeable staff. It's a business run with integrity.
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I was very impressed with the whole experience.
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Chose to go with Mountain because of your great reputation.
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Jeremiah Reece is a walking encyclopedia regarding knowledge of hot tubs and caring for hot tubs. Everyone was very pleasant and willing to assist with problems. Fantastic place!!! Thanks for the gift! It is a nice idea.
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So happy we bought a spa from Mountain Hot Tub vs. a used spa. Customer service has been great whenever we have a question as a first-time owner of a spa.
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I do business with those who do business with me. I have known Steve and Mountain Hot Tub for over 15 years. Awesome purchase!!
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Everyone was great! Helpful and knowledgeable. Low pressure sales team. The water care sheet is very helpful.
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You have a reputation for service.
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Customer service is excellent and above my highest expectations! 5 stars are not enough! Need at least 7!
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Mountain Hot Tub offers a superior quality of hot tub. The staff are very knowledgeable & helpful, both of which I require when I buy an appliance. Your store was highly recommended to me by a friend.
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Recommended by a friend. We got sound advice and our first tub had problems and was set straight with no further questions.
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Very helpful, explained things thoroughly, answered ALL questions!
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This was a level of customer service you just don't get often any more. A great place to do business and good product.
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Excellent Hot Springs Dealership. Great staff & service! Very professional.
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Very courteous staff. :)
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MT hot tub has been in Bozeman as long as I can remember. Staff Courteous & flexible. Removed my old hot tub.
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No high pressure sales.
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Lots of choices
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It was obvious from the start that you knew your product and had experience in all kinds of spa settings. Wonderful people, excellent product. Quick commitment and follow-up.
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AWESOME!! Great to work with and dependable! Professional and caring. Good reputation.
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Kelly was not pushy. You had exactly what we wanted.
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Most hot tub store people seem like shysters. Jeremiah is great!
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Knowledgeable staff, Excellent customer service, Friendly relaxed atmosphere. On a scale of 1 - 10 we would give Mountain Hot tub a 10!
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Friendly and knowledgeable staff.
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This place will take care of you with a friendly, welcoming attitude. Great people to work with.
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Thank you for everything! Everyone was so kind & helpful! :)
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All stores should be operated like this ONE! We are always treated like we are special!
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Charlie in the Butte location was very knowledgeable and helpful via phone and internet. Guys that set up the tub gave a good rundown on using and maintaining the tub. All very friendly.
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It is so easy to run, also maintain. We love our hot tub. All employees are so nice and helpful. Thank you!
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We didn't know anything about Hot Tubs... The professional staff at Mountain were very patient and answered all of our questions with a great attitude! Thank you so much!
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Sales staff is very knowledgeable & helpful. Service staff did a great job.
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Good Customer Service.
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Everyone was very knowledgeable and friendly. We love our hot tub and the service we have continued to receive has been outstanding.
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Excellent courtesy and professionalism. Great delivery.
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Great customer service. Install was a dream. Thank you!
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I remembered your "Rubber Duck" outside your store.
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Everything about purchasing a new hot tub was excellent. The follow-up video and brownies were a real bonus. All of your staff is excellent!
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Not impressed that it sprang a leak almost immediately but other than that, LOVE IT!
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I have been stopping at the store for several years after being referred by another Hot Springs spa owner. I've been checking product, cost and the general environment at the store. I applaud Jeff for his patience and professionalism. I finally pulled the trigger this winter and my experience with Jeff as well as the delivery and set up staff has been very good. Great product too.
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Thank You!
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Jeremiah is very knowledgeable on each hot tub. Very impressed! Buying experience was easy and pleasant. Excellent customer service.
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Nice friendly staff to wait on you & very helpful. Conveniently located. Friendly atmosphere. Small-hometown business.
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Known you for years. History of helping us with issues. Delivery crew was a fun team! Thanks for the brownies!
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Thanks for the brownies!
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Reliable product. Excellent service, maintenance, repair. Thank you!
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Delivery crew was great.
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Love our tub!
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Had a very positive experience, you have a great staff; sales to delivery!
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we love our Sovereign. Great customer service.
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Thank You!! We love it!!
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Problem w/initial hot tub but was corrected immediately
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Very nice experience
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Keep up the good work
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Great Service, Great Staff
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Everything went well as usual. Thanks
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Great product, great service
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LOVE OUR TUB
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Thank You
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Great Experience working with Jeff. We appreciate his help in finding a spa we LOVE!!
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You all are great! Thanks for everything
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Very happy with my hot tub
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20 years since last spa purchase - "sticker shock"
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We are satisfied. Thanks!
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Keep up the good service
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Thanks for the fudge. Tom has always been so great to work with and Jeff too. Very Customer oriented.
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#1 Reason to visit your store is Mountain Hot Tub's reputation
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Best service ever!
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Great service & friendly personnel. Keep up the good work.
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Thanks for all your hard work in getting our hot tub working so well for us.
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Very good product - very satisfied
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The best experience! Thanks so much
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Thank you for your knowledge and support
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Good service and good people! Hope for continued great service.
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Very satisfied with both product and staff
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It's unfortunate more businesses are not run as well as yours. Thank You
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Great Service
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Keep up the good work
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Keep up the good work!
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I especially liked the post-purchase reminders
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We could not be happier with our spa. The service has been outstanding!
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Jeff Bell Rocks! Thanks Jeff!!
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Awesome Product & Service!
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Keep up the good work
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Long-standing good reputation. Good line of products.
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Needed a hot tub. two providers in town. checked both. went with you.
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Delivery crew were outstanding.
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Tom did a great job during & after sale
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Greatest Service!
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Excellent Service!!
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Love the spa!!!
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Your co. did what they said they were going to do when you said you were going to Do IT! Thanx
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Everything went well. Continue to give good customer service if any problems arise.
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Keep up the good work - We are thrilled to see Kelly's daughter in the store - She is as great as he is! We love our Hot Tub!
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We are very satistied with our hot tub and all the staff are great to get along with!
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Thanks for the great service.
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Jeff gave us the info we needed & answered all our questions with out being pushy - was professional - he gave us a call a few days later - kept in touch - thanks alot!
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Everything was great with service & we completly enjoy using the tub.
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we're very pleased w/ the great hot tub & your very proffessional attitude
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Everyone and everything has been great, very pleased.
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