of recent customersrecommend this business
Mountain Hot Tub of Butte
1601 Harrison
Butte, MT 59701
Phone: 406-723-6513
Butte, MT
Our company was founded over 30 years ago by folks who loved hot tubbing, and today we carry the number one selling spas in America. The Hot Spring lines of spas are recognized world-wide as the best relaxation money can buy. You can also relax knowing that Mountain Hot Tub is the only company in the state of Montana to be recognized by Aqua Magazine as one of the top pool and spa businesses in the country.
Business Profile of Mountain Hot Tub of Butte
| Office Type: | Sales, Installation, Service |
|---|---|
| Hours: |
• Mon-Fri 10 AM - 5:30 PM • Sat 10 AM - 5 PM |
| Owners: | Kelly & Shirley King |
| History: | Established 1979 |
| Inventory: |
• Hot Tubs • Swim Spas • Water Care • Saunas • Massage Chairs |
|---|
| Manufacturers: |
• Covana • Endless Pools • Finnleo • FreeFlow Spas • Hot Spring Spas View All... |
|---|
| Serving Areas: | Butte |
|---|
Congratulations to Mountain Hot Tub!
Based on their record of consistent success in meeting customers' needs and demonstrating the highest quality of service, Star Ratings USA is proud to recognize Mountain Hot Tub with our 2016 MVP Hall of Fame award! They have earned our highest honor as a business focused on customer satisfaction, and we wholeheartedly recommend them to prospective clients. Read more details...
"We have always known that it’s a privilege to have great employees. It’s really humbling to us to receive this recognition from Star Ratings USA for the work that our employees do. It validates their work in making sure that every customer is treated right."
Customer Reviews
Great experience with Shannon and the whole team we interacted with from day one! Keep up the good work!
Verified 2/11/20 Mark & Kristie (Bozeman, MT)
I bought a hot tub from the Bozeman Store and enjoyed many years of great service. Wanted another hot tub in Butte and am equally impressed with the store here. Am looking forward to many years of great service.
I bought a hot tub from the Bozeman Store and enjoyed many years of great service. Wanted another hot tub in Butte and am equally impressed with the store here. Am looking forward to many years of great service.
Excellent service from sale through delivery.
Very pleased with product & service.
VERY HELPFUL AND PROFESSIONAL.
Got additional help and asked questions when needed. Friendly, knowledgeable, and helpful staff. A local business you depend on.
It was a pleasure to work with Jeff very friendly and knows hes product. Thanks Jeff delivery crew GREAT JOB. I love my hot tub
I received good service, advice, and delivery.
From our first time in your Helena Store & visiting with salesman (Bob), to this installation crews' care and professionalism of setting up our tub, we are impressed!!!
Great service from the sales experience to delivery to operations and support. Must mention the great program support with monthly home checks, owner training as well as support at the sales office. A service that goes "beyond the beyond" in very aspect we touch with the group. A special thanks to making this a great experience.
Our experience with our entire purchase was amazing. The sales staff was very knowledgable and professional, the sales room and displays are great and now that we have our tub (which was delivered and set up just as they promised) we couldn't be more pleased. We love relaxing in it and at the moment are just waiting for the wind to die down a little bit so we can get back in!
Great location and availability of services.
This is a replacement for a tub we purchased a couple of years ago. So far, so good.
Mountain Hot Tub is the best! Our buying experience was super easy and fun. The delivery guys...oh my goodness...were the BEST! They had to figure out how to get the tub on our deck, which was tricky. They didn't give up, complain or even seem bothered that it was now 8 pm and COLD! I was so impressed. I couldn't imagine better service, honestly. I know that they will always take the best care of us and our tub. Thank you so much!
Good product.
Delivery communications were a little bumpy, due to an ongoing (and delayed) landscape contractor. When the hot tub was finally installed and filled, the Frog-ease chemical were not placed in the tub. I was out of town-and made the assumption that the hot tub was fully set up. and ready to go. Did not become aware of no chemicals until after some heavy use. When notified, teh sales staff attended to it very promptly and provide me with the correct chemical to install.
Delivery communications were a little bumpy, due to an ongoing (and delayed) landscape contractor. When the hot tub was finally installed and filled, the Frog-ease chemical were not placed in the tub. I was out of town-and made the assumption that the hot tub was fully set up. and ready to go. Did not become aware of no chemicals until after some heavy use. When notified, teh sales staff attended to it very promptly and provide me with the correct chemical to install.
Delivery communications were a little bumpy, due to an ongoing (and delayed) landscape contractor. When the hot tub was finally installed and filled, the Frog-ease chemical were not placed in the tub. I was out of town-and made the assumption that the hot tub was fully set up. and ready to go. Did not become aware of no chemicals until after some heavy use. When notified, teh sales staff attended to it very promptly and provide me with the correct chemical to install.
Excellent staff and high quality hot tubs. I've never been disappointed in any of my dealing with Mountain Hot Tub
We love our new tub soooo much! The delivery team did a great job of getting it up and running! It has been easy to maintain and we enjoy it every day!
Best in town for quality, and offer features like low height and massage recliner.
Excellent knowledge of products. Easy to work with during buying process. Continued service.
Everyone was knowledgeable about their products, and were personable and friendly.
Excellent service!!! They had a spa that fit our space well!
Good product reputation.
Sales department was helpful and knowledgeable. Quality product.
Good product. Good service. Live up to their commitments.
Products are affordable and easy to use.
Staff was personal and provided good service.
Charli was great!
Great customer service and a great tub!
Very professional, knowledgeable, and friendly.
Great choice and customer service.
Everything was great. Thanks to Charli for running the storefront and Steve and crew for delivery and setup.
I would like to thank each person on the delivery and setup team for their professionalism in every aspect of setup, training and followup. We own a service business in Bozeman and understand the difficulties in getting top quality individuals to represent a business. I was quite surprised when senior management and Jeff stopped by to assist with the install. Show me the last time you saw that in Bozeman!. As far as sales Jeff Bell is one of the most knowledgeable, through salesmen we have ever met with. There was never any pressure to buy it was about educating the us and listening to our needs. The recommendations he made were perfect. Jeff is a huge asset to Mountain Hot Tub. The phrase "the first impression you have with a company is the most important" Jeff is spot on. We are beyond satisfied with Jeff and the entire staff at Mountain Hot Tub. Thank You, Cheri & Dan Wubs
Good installation and selection.
Very friendly, committed to service after making purchase.
Local business.
The Best and Cheapest Therapy (Marriage or Physical) you could ever buy. We sit in it everyday (Twice a day on the Weekend)! We enjoy just sitting and relaxing. We talk more about everything and the kids even hot tub with us. The Staff is always friendly and quick to return phone calls or emails for any questions or service.
Reputable company.
Knowledgeable about product.
Local setup & service
Thanks for the brownies and great service!
Used to buy supplies for our old hot tub here and went with them when we decided to get a new salt water tub.
Knowledgeable, friendly professional staff. Excellent customer service. I feel valued as a customer, not just another sales figure.
Good price and service
HotSprings has a good reputation.
We are very happy with our spa. it has brought lots of joy to our family. Good quality, price, and service.
The entire staff at Mountain Hot Tub in Butte was totally professional and extremely capable during the entire process of replacing our 25-year-old Hot Springs Classic with a new Hot Springs Prodigy. We had some deck renovations to do before the new tub arrived, and Charli, Steve, Jake and crew accommodated our timeline, efficiently and quickly removing the old tub so we could do the renovations before the new tub was installed, and then installing the new Prodigy and stepping us through the new salt water system. Charli kept in touch via email and phone from the time we ordered the tub in June until it was delivered in August. It was a great experience overall -- one that we seldom experience any longer working with vendors -- thank you!
Good price for nice model. Health and relaxation benefits.
Quality product from a company with a good reputation.
We love Steve & his family. Great service! :)
Friendly service
Love working with you guys!! You are professional, knowledgeable and fun! Quality product and service. And, of course, we love our Mountain Hot Springs Spas! :)
We are very pleased with the hot tub. Good first impression from the salesman. However, we are displeased with the fact that it was dirty on the inside. There was tiny rocks on the floor and seats of the hot tub.
Eric Reichert and his Crew in Helena are the, " Best of customer Service" !!! They know their product and can help with any questions. If you any issues they don't give up and leave you.... dead in the water. Its awesome to work with a company that stands behind the HotSpring Spas. We love our spa and it is a wonderful reason to smile at the end of a long day.The HotSprings model we have with the back massage and levels of seating are perfect for us. As a stop and go, the shop on North Montana carries all sorts of things you can pick up for a great relaxing Hot Tub weekend.
Clint was great to work with! We love our Hot Springs' Pulse Spa!!
Bob the salesman was knowledgeable and fun to work with. The delivery guys worked hard and had an excellent knowledge of the equipment. Overall great experience.
The whole staff, from the owner down to the guys in the warehouse are very professional and friendly. Eric Dighans does a phenomenal job keeping everything organized in the warehouse and keeping the process moving. Mark Bogart is one of the best service men in the hot tub business! Mountain Hot Tub is the BEST place to go for your hot tub & spa needs in the Gallatin Valley! I give them 5 stars!
Bob was fantastic to work with! He made this a smooth and easy process, was never pushy, answered all questions and was just an all around great guy to work with.
Great experience, we love our hot tub!
Honest and good service.
Great sale price.
Good price and valet service included for 6 months.
Good quality and warranty
Great - You're the best ever! Thanks for the candy!
All 5 stars! Good service. Easy tub. No water problems!
Mountain Hot Tub - Butte was great to work with. They were not pushy and very patient. Friendly, kind people!
Thank you for the brownies! They were great! :)
Excellent product and service!
I have been extremely pleased with the service we received from Mountain Hot Tub. From the initial sales experience, to the delivery (arranged on very short notice due to contractor's request) to a small service issue after installation, the employees have been knowlegable and responsive. I would definitely recommend them!
Quality brand. Good customer service after purchase.
Great service in store and out. Great people and product!
Quality product. Helpful staff.
Your customer service is top notch!!! After a few hiccups with delivery, your sales staff has gone above and beyond to make everything perfect. Thanks!
Everything was good.
You guys were so helpful from day one! Clint is very honest. He went above and beyond . You have a fantastic product. I'll always have a Mountain Hot Tub!
Good quality at the right price point. 5 stars! Thank you for everything!
The staff were extremely helpful.
Know the owner. Long time business in Bozeman
Good price. You kept your word
Durable hot tub and good customer service.
Trustworthy salesman, good knowledge of product.
This was my first ever hot tub! The experience was great. I ordered a 2019 in December so I had to wait a little bit for my certain color scheme, but once it arrived, they delivered it within a week. Highly recommend this company. Porter and drake were the head of my delivery crew.
Good prices.
Clint did a great job working with us to get what we wanted at a fair price!
Charli cares about the needs of customers & tries to match the appropriate tub for my needs.
Mountain Hot Tub made it very easy to come in, determine what product fit our needs with their extensive knowledge and finance it in a way that worked for us. They made the delivery and set up so easy that it was a no brainer to work with a good established company that we expect will stand behind the product for years to come.
Clint was great. Right to the point told us everything about the hot tub we were buying. Didnt have one on the floor but was willing to take us to the wearhouse to look at one. Every time we had a appointment they were at least 15 minutes early. Delivery was in 2 days. Glad I bought from them and not from a big chain store.
Jeremiah rocks! Great experience. Chose Mountain Hot Tub for your good reputation.
Had the features we were looking for and the employees were great.
The staff have been nothing but helpful and have treated us very good! Eric and Bob have been our go-to guys and they have been GREAT! We've had a rough start with our hot tub and they've been there to help us along the way. Thank you!
These guys freakin rock!!!! Very helpful and on point. You really feel like you’re getting everything you need from these folks. I felt very welcomed and they had all the answers I was looking for. I highly recommend these with there upbeat attitudes. Thanks for all the help you guys, stay classy!!
The customer service is top notch! Love our tub!
Our sales person, Clint, was fantastic and knowledgeable. I have already recommended Clint to our friends.
A product is only as good as its customer support. These guys know hot tubs and stand behind them.
A product is only as good as its customer support. These guys know hot tubs and stand behind them.
Great service
I’ve bought $2 parts - $18k hot tubs and the service have been the same across the board. Mountain hot tub has always cared about how I feel when I leave the store. These guys ( and ladies) are awesome!
From the moment you walk into Mountain Hot Tub you are being taken care of from the helpful staff. Fantastic showroom with state of the art equipment. From sales to service and installation Mountain Hot Tub is there every step of the way. Thank you!
Great customer service and quality product.
Jeremiah was very helpful and did all he could to make getting the hot pool I needed. It hasn't been installed yet as the new house is not finished but I look forward to a soak! Thank you!
Being new to Montana, and new to the hot tub buying experience, Mountain Hot Tub was incredible. They talked us through the whole process, made it easy to understand, made our options clear, and followed through every step of the way.
Quality product. Business longevity.
Previous hot tub lasted 22 years!
The staff were very helpful. Found the right size.
A quality product and good customer support.
Good price, availability, and customer service.
It was a challenge getting hot tub down stairs. I appreciated the guys willing to do it.
Came in to purchase chemicals and ended buying a new hot tub instead!
I love my hot tub. No complaints. I would recommend you highly for the service, and installation. It was a pleasure to deal with you!
First of all, I couldn't be happier with my spa. It was a great experience, from getting advice from Clint on which hot tub would fit my needs to the crew at the store helping me when I called to get advice.
Awesome place great hot tub as well customer service Clint was top notch and helpful
We bought our first hot tub from Mountain Hut Tub in 2001. We bought two more in July and August 2018. Charli, Steve & Jake are AWESOME!
Very satisfied customer, customer service and whole process. Local service. Professional.
The sale team did a fantastic job of getting me to purchase a hot tub from them. The delivery team did a good job of installing the tub. With that said I’m not impressed at all with the follow up or the preparations made for the tub. I spent 20k on a tub that I waited 6 months for! I was fine with the original wait time, but expected with that wait time the tub would be completely installed and set up! I now have to wait a undetermined amount of time for my cover and lifter to be installed. At which time my tub will have to be drained and moved again to install the lid due to it not being ordered in the six weeks I waited for the tub. NOT IMPRESSED!!!! Also I didn’t receive any training or instruction on how to maintain my tub also not impressed!!! Really regretting where I purchase my tub!
This is our 3rd hot tub. We wish we had gone with Hot Spring back in 1996! Very knowledgable team, good product and great purchase experience...really appreciated working with Jeff Bell. Genuine hospitality and no pressure.
I’ve discussed my final thoughts and impressions with my sale team. I would recommend and encourage my friends and family to do business with them.
Quality product. Great past experiences.
I needed to soak my poor body, bought one, they delivered it, I live in it. Thanks for the chocolates.
Local Store
No high pressure sales. Great after sales service.
Steve and Charli gave great customer service
Excellent service. I had originally purchased a hot tub through a box store, after delays and hassles, I went to local Mtn Hot Tub and had a great tub delivered quick with excellent service!
I was disappointed with my previous HotSpring tub purchased from you. You however took care of all problems, which made me assured you would take care of me with my new purchase. Great people, great service will keep me a happy client!
Overall great impression, tub had some minor issues after install but they were taken care of.
I highly recommend Mountain Hot Tub to anyone considering a hot tub purchase. Excellent products. Excellent customer service.
Very happy with the follow up & customer service through the whole process.
Outstanding service all around.
Good quality and good price.
BOB and Eric was both excellent in knowledge and information on the care of the hot tub. The set up crew Jake Cody were very professional, very concerned with any questions and concerns we had. There set up was excellent. My wife and I are very pleased with eveything. Thank you.
If you want the best, you gotta go Hot Springs
I actually purchased a new hottub over the phone after our old hottub blew its control panel. Clint was quite helpful during the initial call and we decided to buy a new Sovereign. However, after that first call, when I spoke with Clint on the phone or visited with him at the store, it felt like he was in a hurry to be done with me. When I'm spending $12000 I expect to feel like I'm the most important customer around. Additionally, when our new hottub was delivered, it was discovered that our breaker box was not the right one and so an electrician had to be called in. Not sure why this wasn't checked prior to delivery. So the delivery people were not able to set up the tub and the salt water system. After the electrician got the system up and running, we were left to start the system up on our own. We ended up calling Mountain Hottub for help and a gentleman named Ben was quite helpful in describing the steps for setting up the spa. We do love the spa, the salt water system and the sound system!
We were very happy with our experience. We spoke with multiple different retails and looked at different brands and there was never a question for me of which was best. The customer service was wonderful and we are very happy with our purchase. I would definitely buy from you again.
Great staff knowledge of products and helpfulness in choosing.
Mountain Hot Tub is very knowledgeable, efficient, & professional! Excellent customer service.
I have enjoyed the experience working with Mountain Hot Tub. I am a farrier of many years and get in my spa at least once a day. Thanks for keeping me going!
Great experience working with Mountain Hot Tub. Knowledgeable, professional,reliable, and punctual from sales to service.
Chose you for your reputation and reliability.
Your salesman was recommended to us.
Really like the 4 installers at Mountain Hot Tub. Can't remember their names but they were very informative on how to use the hot tub. Also the salesman really helped me pick out the right one for my needs.
good customer service
Best service and very friendly staff. Large selection and range of prices. Went back three months later and was remembered! I will buy all products from them instead of online.
Great store. Staff very knowledgeable of the product.
Quality product. Professional staff.
Recommended by a friend who said how good customer service was and quality of product.
Our experience with Mountain Hot Tub was a very positive one. They delivered on time and were very professional. We are still learning the ropes with our hot tub but am confident Mountain Hot Tub will be there if and when we need them for any reason.
Like buying local.
It is rare to find such excellent customer service AFTER the sale. Thank you!
Good customer service
Very grateful to Jeff, the delivery crew, and everyone else at Mountain Hot Tub! Quality product and customer service. Thank You!
Everyone of the staff bent over backwards to make sure we were satisfied. Great People.
Clint did excellent job! Very personal, new product, and wasn’t pushy! Third hot spring hot tub I’ve bought there and plan on getting my next one there too! Service is outstanding!
Jeff Bell was great to work with. Knowledgeable & professional salesman.
We came in when you were having a huge sale and there were a lot of people in your showroom, however we were treated like we were the only ones there. The two guys that installed our tub were amazing. Again your customer service is above and beyond!
From start to finish, Mountain Hot Tub staff are excellent, extremely helpful, and make you want to come back for all your hot tub needs!
From our initial walking into the store, the purchase, the delivery and set up, and after care have been A++. Excellent, cannot say enough good things. Thank you!
Quality tubs. Good service availability.
I wanted a small, saltwater hot tub. I know Ben and he made it happen!
Knowledgeable staff
Quality product, experience, and service. Excellent communication. Best way to soak in Montana.
Thanks for the brownies!
Quality product and excellent treatment by staff. Local business with a good reputation.
Highly recommended by my neighbors. Also 0% financing.
Personable employees from the moment you entered the store in Bozeman! Bute is also extremely helpful: Charli in particular. Thank you!
Great service and delivery, to Island Park, too! Love that you recycled our old tub for someone in need. <3 Sandy & Van
Eric at the Helena location provides excellent service. He suggested a salt water tub. So happy he did. I'm completely satisfied - love it! It's like "silk" - soft and smooth - I'm soaking under the stars in luxury! Installation was efficient. While the spa cover was not what I ordered, it will be replaced next week. No inconvenience to me.
Very satisfied with our purchase. Our spa was damaged during delivery and the staff at Mountain Hot Tub was very eager and accommodating making it right.
Excellent Experience--Love our new tub. Chose you because of your online reviews and local service.
Zach and his crew that set up the tub, did a fantastic job. Very helpful on all my questions.
You were recommended by a friend. Very helpful staff.
Highly recommended to anyone looking for a hot tub. Great service.
I worked with Clint from day 1 and he has always been knowledgeable, helpful and follows up. Have had the hot tub a year now and he is still as attentive as he was during the sale. Thank you!
Both of these young men who came to our house are very knowledgeable very polite they had excellent customer service a rare thing nowadays
No pressure sales, polite & courteous sales staff, willing to go the extra mile, top notch delivery crew!
Friendly and knowledgeable. Good after sale support.
Friendly and knowledgeable. Good after sale support.
Best place in town. Good warranty. Easy purchase and set up. Sent some great chocolate brownies--Thx!
I am a 25 year personal and developer client purchasing about 100 tubs. Jeff and the crew are the best
Quality product and sales team.
Chose to do business with you because of your longtime standing in the community. We got a great deal on what we've been looking for. Looking forward to a reliable, long lasting relationship.
Thank you!
Knowledgeable and good service. Great follow through. And loved the Christmas brownies! :)
I think Mountain Hot Tubs are top of the line and last a long time.
Good reputation. I knew nothing about hot tubs. Good staff knowledge.
LOVE the TUB!
Have heard good things about Mountain Hot Tubs. Like the long warranty, and the people are very helpful.
Been a client for 25+ years. Good customer service.
Mountain Hot Tub has been easy to work with and very helpful the first few months of owning our new hot tub. Thank you!
Service guys couldn't be nicer!
Eric and crew are very professional and knowledgeable. They provide excellent service before, during, and after the sale.
Quality, serviceable, guaranteed.
Quality and comfort.
We are very pleased with our experience at Mountain Hot Tub. The staff is very friendly and helpful, and everything was delivered just as promised. The service after the sale has been outstanding as well.
We began visiting your showroom and visiting with Charli over a year ago while we began our new home. Each time, Charli was personable and remembered our visits. She was very professional and a pleasure to work with and so was the delivery crew too!
Great salesperson that did not oversell products. Friendly staff.
Great sales and delivery people. Quality product. Been long time customers.
Great team. Great service. Excited to get in that hot water!
Had a great experience. Enjoying the product.
Eric was our salesperson and did a great job. The crew who came to do install were great. Great overall Experience.
Good customer service and knowledge of product.
Very good people to deal with.
Chose you for your availability of service and nationally recommended product.
Steve, Jake, and Char are very friendly and knew what I needed and put me in the right tub, though I wanted most expensive, they showed me what was best for my use.
Thank you for the brownies!
We had an idea of which tub we were looking for based on a recommendation from our Mountain Hot Tub service technician. We found what we were looking for at a great price. Plus the tub's color matches our house color perfectly.
JJ, Owen, and Matt delivered my spa on time, and with the utmost professionalism. They are personable and efficient.
Great, honest service. Worked to get us the product we wanted. Would definitely recommend to anyone in the market for a hot tub, sales or service. :)
Service has been great.
Jared provided OUTSTANDING service on our spa. He was thorough, knowledgeable and efficient. His communication and customer service skills were much appreciated. THANKS!
JJ, Owen, and Matt were excellent at delivering our hot tub. Thanks so much guys!
Jeff's knowledge of product was superior. Always a gentleman! Really a fantastic spa!
Everyone was great in everything they do! Service is the Best!
The planning, organization, and installation at a difficult site was superb. Workmen were professional, friendly and efficient. From start to finish, removal of old tub and installation of new took less than 3 hours!
Thank you for a great product and great help!
The whole experience of working with the sales staff, delivery crew was as rewarding as having the new hot tub. I would recommend to everyone that your best served working with the professionals at Mountian Hot Tub.
Have already recommended you to my neighbors!
Jeremiah is knowledgeable and helpful from initial sale to service after installation. Everyone I've talked to there has been great too.
My wife and I upgraded from our previous vanguard to the salt water version because she has sensitive skin. our new tub is now used everyday and both morning and evenings on the weekends. We love it. Thanks
Jeremiah was awesome!
Love our hot tub. This is our 3rd one in over 20 years.
The sales staff helped me get an insurance claim processed for a tub that froze over the winter. Jeff and Clint worked with the Insur company to get me the best results. Jared and Ben installed the new tub after removing the old tub. They made it look so easy, total pros !!! The whole team was great and once again I have a hot tub thanks to Mountain Hot Tub !
Love our hot tub.
Right price. Good people. Good products.
Very friendly service and sales team. Ben is knowledgeable and kind. Always make you feel like you are involved with the Hot Tub Family! Loving the Hot Tub Life and Relaxation!
Professional. Treated fairly.
Professional personnel.
Like that you support ownership and maintenance after purchase.
Very pleased! Thanks!
I gave a 3 for my first impression but that changed to a 10 after becoming a customer. A 3 because the store was busy and no one said "hey we will be right with you" or acknowledged we were there. However 2 weeks later another sales guy (can't think of his name) apologized because he remembered seeing us and couldn't get away. Would give you 10 stars if I could.
Great experience. Friendly/knowledgeable staff. Good Service. Quality product. Thanks!
I am a driver for Fed-Ex. A driver for Mountain Hot Tub, Daniel Chesser, came to my rescue when he had seen that I was stuck in mud. He had no reason to turn around to help me other than he is an amazing person. He pulled me out from my dilemma which allowed me to finish my day and not make me 3 hours late for my next stop. Thank you very much Daniel.
Loved the knowledgeable salesperson (Jeremiah). He was honest and considered out needs in all tubs he showed us. All questions were answered fully. The delivery guys were SO great too. They were very courteous and really knew what they were doing, and made great suggestions on placement , etc. Very happy.
If you let me go higher than a score of "5," you'd get a "10"
Sales people were awesome and installer was the best! He was awesome and got it working right away!
I knew my husband would love the hot tub, but I was unsure. I absolutely love it! Clint was attentive to all of our inquiries and made sure that we were satisfied with our product.
Great people, Great products! :)
Clint was GREAT to work with, and Tanner & the guys who delivered and then Moved the tub were excellent. I will strongly recommend Mountain Hot Tub. Thank you!
Called for help after some cold weather damage. Excellent response by this company and a very professional and courteous service call by Jared in 14 degree Montana weather. Hot tub is back on the way to usable. One of the best purchases we ever made for our home.
Mountain Hot Tub has provided excellent before and after purchase service. Truly customer oriented
Charli was very friendly and knowledgeable. She made the purchase very easy. The hot tub we purchased is amazing! We use it every day and have loved it! Thanks for all the help and keeping it simple!
Wonderful service from sales to delivery to follow-up! Entire Crew was amazing!
I had a new spa delivered way way ot in the mountains. Service was patient and very professional! Very helpful and knowledgable. V polite and would strongly recommend.
We bought our hot tub 3 year's ago and have Enjoyed it,very much! We,also, APPRECIATE the continued GREAT SERVICE, we receive, in maintaining it and the GREAT service call's!! THANK YOU,Eric, Carli and Patrick! Happy New Year!
Professionalism of sales & service was outstanding.
Hot tub arrived had water mold. Clean and just fine now. Promised a new filter and a robe. Never received them. Hot tub is great.
We love your store! Everyone was super helpful AND friendly. We always recommend you. <3 Thanks!
In the course of our buying experience, it became clear that MT Hot Tubs was willing to do "whatever it takes" to make us happy with our purchase. And they did!
Mountain Hot Tub has a great product and excellent service! Very easy to work with, and incredibly fast delivery.
I am a first time hot tub owner. Jeff Bell walked me through the process, helped me choose and ultimately purchase the right tub for my family, space and budget. I feel that the quality of the product is high as well as the continued customer service. Since my purchase (~7 months ago) Jeff, Clint, Jerimiah and the rest of the crew have been very helpful in keeping my hot tub in excellent working order which translates into - a consistent, high quality hot tub experience. Thank You and keep up the good work!!
I just LOVE the people who work there - so helpful! my first hot tub and it was a great experience. Thanks!
Awesome tub, great customer service! Clint is the man!
The delivery was awesome in their knowledgeability of how to maneuver such a large object in such a small space! We were impressed.
Both Eric & Corley were great to work with. After shopping around we came back to this store because they both were professional and personable with our needs to help us get the right one. Thanks!
Decided to go with you because of a recommendation from friends and Jeff's reputation.
Clint was awesome, took me from a naive non-Hot Tubber to an overly satisfied 1st time owner. My Fiance and I bought the "Flair" which we couldn't be happier with! Thanks to Clint for seeking out and truly caring about our specific needs, as well as being transparent with the benefits of certain models. From jets, computer interface, sound system (excellent) to the warranty.. Clint left no stone un-turned and was patient with me and my pre-delivery obsession. I was in the store nearly everyday prior to delivery to stare at and sit in an unfilled "Flair" in the showroom. All of the staff members were always kind and courteous as they could see and understood my anticipation and excitement! Delivery was a breeze and the crew was GREAT! Especially Mark, who stayed to fill and make sure everything was functioning as designed. The first few weeks were interesting trying to balance and understand the tub, but after we went to a free class put on by Jeremiah, those days were over! Jeremiah lives and breaths Hot Tubs and his desire to have every Hot Tubber attain the highest level of enjoyment, comes out every time he talks tubs. The class is a must for anyone who wants to fully understand and take care of their tub! Because of Professor Jeremiah, I am now a self proclaimed Chemist with a Degree in Hot Tubbetry!! We use our tub everyday and the benefits are substantial. An overall wonderful experience and the continued customer service has been phenomenal. Thanks to Kelly and his fantastic group of employees and of course our "Flair".. We are Hot Tubbers FOR LIFE!! Happy Tubbing, Cheers!!
Jeremiah was great to work with! We had shopped other places before going to Mountain Hot Tub, and we are so happy we waited to purchase. He was so knowledgeable, and did not make it a "pressure" sale. Everything went smoothly, and we couldn't be happier.
This business has positive sales people and a commitment to stand behind the product.
Highly Reccommended!! Clint and Jeff were great and very knowldgeable in the show room. Rob was super friendly and knowledgable about how to set up the sauna on site and made sure I understood everything before he left the install. Great Team and a Great product! Thanks!
Fantastic customer service!
Excellent product and service. Friendly employees.
I bought my first tub in 2013. I now own 2. I absolutely love my hot tubs!
Very easy to deal with and good customer service!
Great people to work with! Friendly. Quality. Integrity.
We are very happy with our hot tub. Everything went exactly as was planned. The delivery people were great to work with. Thanks for the great product and service.
Easy, Stress-free experience. Salesperson extremely knowledgeable.
Excellent service, friendly, knowledgeable, helpful
A spa is made for relaxation, and Charli and Steve keep your sales experience relaxed, knowledgeable, and low pressure!
We got to try the spa before buying it. Thank you for your electrician Patrick!
Delivery crew efficient, professional and knowledgeable. All store persons friendly, know their products and professional.
Walked in and met Eric.Was very impressed with his spa knowledge and professionalism.After searching other spa prices was very impressed with Eric's recommendation of the Azure.The price was fantastic and delivery was fast and the set up went great with the two people who set the spa up.Ken and Pat did an indepth briefing on the spa features and it's operation.Was very impressed throughout the transaction.Would recommend you visit this facility and see what great people work there.The Azure spa functions flawlessly and use the spa daily.Thanks Eric and staff!JR Hamilton
Your salesman Charli was amazing. And we love our spa! Really liked the two guys that delivered it, too.
They are the most helpful with questions. And helped with service at home when needed on our last hot tub! Had one of your hot tubs before and enjoyed it!
Jeff is excellent to work with--friendly, knowledgeable, will work to help & please his customers!
Very knowledgeable, professional, and patient--answering all our questions, especially helping us get started with our installation and set up.
Thank You ! :)
Excellent service and quality products.
The best customer service in town. Excellent Experience. Both in Past and Present.
Exemplary follow-up for customers! Owner and staff very professional.
Very easy to deal with. Sales people ask questions, and match the needs of the customer with the products.
Staff knowledgeable and professional.
A+++!! GREAT customer service, honest and to the point. Aware and respects your needs and understands. Highly recommend.
Great people, great products, and great service! Staff treats us like family.
I considered online brands but decided local experts and service are very important. We were impressed by Jeff (& other staff) and the store recommended electrician (Dave Karsten).
Mountain Hot Tub is a great place to buy a hot tub. Jeff was so informative and answered all our questions. We had it installed within a few days of purchase.
We received exceptional service at the Bozeman store and installation was quick and professional. We are enjoying our Hot Spring hot tub!!
Dependable.
Clint was very professional and helpful in our selection of a Hot Tub for our needs. The delivery crew was helpful and respectful
This is the 3rd hot tub we have purchased from Mountain Hot Tub. We love their service, their honesty, and their quality products. Mountain Hot Tub is our place to buy the hot tub that will make us happy for many years!
outstanding staff. salesman and the delivery guys were really great.
THe selection on the floor room is great. All the staff is knowledgeable, helpful, & friendly.
Previous hot tub from Mountain Hot Tub lasted 22 years.
Eric - professional, knowledgeable, nice guy. Hot Spring Spas - Quality, owned one before
For nearly 20 years we have been customers of Hot Spring Spa/Mountain Hot Tub. We have always been given great service and good advice! We appreciate that!
We feel that the folks working at this business are very knowledgeable and professional. They listened to our needs/wants and told us our options that fit our needs.
Quality product and delivery time was quick!
The staff at Mt. Hot Tub in Bozeman are the best. They know the product very well and are always there to help and were very good at knowing our needs. Big thanks to Jr. and Jeff! Also Hot Spring hot tubs are the best.
We value your employees! You're very fortunate to have them. Charli (salesgirl) and Steve (maintenance man) are both great to work with.
We love our hot tube and Mt. Hot tubs gave us great value and great service. Thank you!
Eric has provided great service over the years.
Staff was very helpful.
Chose to go with a local company with good service. Eric Reichert was great to work with.
Mt Hot Tub of Bozeman really does care about its customers and the community and has friendly, knowledgeable staff. It's a business run with integrity.
I was very impressed with the whole experience.
Chose to go with Mountain because of your great reputation.
Jeremiah Reece is a walking encyclopedia regarding knowledge of hot tubs and caring for hot tubs. Everyone was very pleasant and willing to assist with problems. Fantastic place!!! Thanks for the gift! It is a nice idea.
So happy we bought a spa from Mountain Hot Tub vs. a used spa. Customer service has been great whenever we have a question as a first-time owner of a spa.
I do business with those who do business with me. I have known Steve and Mountain Hot Tub for over 15 years. Awesome purchase!!
Everyone was great! Helpful and knowledgeable. Low pressure sales team. The water care sheet is very helpful.
You have a reputation for service.
Customer service is excellent and above my highest expectations! 5 stars are not enough! Need at least 7!
Mountain Hot Tub offers a superior quality of hot tub. The staff are very knowledgeable & helpful, both of which I require when I buy an appliance. Your store was highly recommended to me by a friend.
Recommended by a friend. We got sound advice and our first tub had problems and was set straight with no further questions.
Very helpful, explained things thoroughly, answered ALL questions!
This was a level of customer service you just don't get often any more. A great place to do business and good product.
Very courteous staff. :)
Excellent Hot Springs Dealership. Great staff & service! Very professional.
MT hot tub has been in Bozeman as long as I can remember. Staff Courteous & flexible. Removed my old hot tub.
It was obvious from the start that you knew your product and had experience in all kinds of spa settings. Wonderful people, excellent product. Quick commitment and follow-up.
AWESOME!! Great to work with and dependable! Professional and caring. Good reputation.
Kelly was not pushy. You had exactly what we wanted.
Most hot tub store people seem like shysters. Jeremiah is great!
Knowledgeable staff, Excellent customer service, Friendly relaxed atmosphere. On a scale of 1 - 10 we would give Mountain Hot tub a 10!
Friendly and knowledgeable staff.
This place will take care of you with a friendly, welcoming attitude. Great people to work with.
It is so easy to run, also maintain. We love our hot tub. All employees are so nice and helpful. Thank you!
All stores should be operated like this ONE! We are always treated like we are special!
Thank you for everything! Everyone was so kind & helpful! :)
Charlie in the Butte location was very knowledgeable and helpful via phone and internet. Guys that set up the tub gave a good rundown on using and maintaining the tub. All very friendly.
We didn't know anything about Hot Tubs... The professional staff at Mountain were very patient and answered all of our questions with a great attitude! Thank you so much!
Sales staff is very knowledgeable & helpful. Service staff did a great job.
Good Customer Service.
Everyone was very knowledgeable and friendly. We love our hot tub and the service we have continued to receive has been outstanding.
Excellent courtesy and professionalism. Great delivery.
Great customer service. Install was a dream. Thank you!
I remembered your "Rubber Duck" outside your store.
Everything about purchasing a new hot tub was excellent. The follow-up video and brownies were a real bonus. All of your staff is excellent!
Not impressed that it sprang a leak almost immediately but other than that, LOVE IT!
I have been stopping at the store for several years after being referred by another Hot Springs spa owner. I've been checking product, cost and the general environment at the store. I applaud Jeff for his patience and professionalism. I finally pulled the trigger this winter and my experience with Jeff as well as the delivery and set up staff has been very good. Great product too.
Thank You!
Jeremiah is very knowledgeable on each hot tub. Very impressed! Buying experience was easy and pleasant. Excellent customer service.
Nice friendly staff to wait on you & very helpful. Conveniently located. Friendly atmosphere. Small-hometown business.
Known you for years. History of helping us with issues. Delivery crew was a fun team! Thanks for the brownies!
Thanks for the brownies!
Reliable product. Excellent service, maintenance, repair. Thank you!
Delivery crew was great.
Love our tub!
Had a very positive experience, you have a great staff; sales to delivery!
we love our Sovereign. Great customer service.
Great Service
It's unfortunate more businesses are not run as well as yours. Thank You
Very satisfied with both product and staff
Good service and good people! Hope for continued great service.
Thank you for your knowledge and support
The best experience! Thanks so much
Very good product - very satisfied
Thanks for all your hard work in getting our hot tub working so well for us.
Great service & friendly personnel. Keep up the good work.
Best service ever!
#1 Reason to visit your store is Mountain Hot Tub's reputation
Thanks for the fudge. Tom has always been so great to work with and Jeff too. Very Customer oriented.
Keep up the good service
We are satisfied. Thanks!
20 years since last spa purchase - "sticker shock"
Very happy with my hot tub
You all are great! Thanks for everything
Great Experience working with Jeff. We appreciate his help in finding a spa we LOVE!!
Thank You
LOVE OUR TUB
Great product, great service
Everything went well as usual. Thanks
Great Service, Great Staff
Keep up the good work
Very nice experience
Thank You!! We love it!!
Keep up the good work
We could not be happier with our spa. The service has been outstanding!
Jeff Bell Rocks! Thanks Jeff!!
Awesome Product & Service!
Keep up the good work
I especially liked the post-purchase reminders
Keep up the good work!
Long-standing good reputation. Good line of products.
Needed a hot tub. two providers in town. checked both. went with you.
Delivery crew were outstanding.
Greatest Service!
Tom did a great job during & after sale
Excellent Service!!
Love the spa!!!
Your co. did what they said they were going to do when you said you were going to Do IT! Thanx
Everything went well. Continue to give good customer service if any problems arise.
Keep up the good work - We are thrilled to see Kelly's daughter in the store - She is as great as he is! We love our Hot Tub!
We are very satistied with our hot tub and all the staff are great to get along with!
Everything was great with service & we completly enjoy using the tub.
Thanks for the great service.
Jeff gave us the info we needed & answered all our questions with out being pushy - was professional - he gave us a call a few days later - kept in touch - thanks alot!
we're very pleased w/ the great hot tub & your very proffessional attitude
Everyone and everything has been great, very pleased.
