The trusted source for online customer reviews.

Capture Valuable Feedback From Your Customers

Even in today's wired world, many of your customers are less Internet-savvy, and may not be comfortable filling out surveys or responding with their feedback to you online.

We offer customer follow-up services by mail, sending a thank-you card for their purchase along with a gift of your choice, personalized to feature your brand logo and contact information:

Also included is a self-addressed, stamped response card for customers to indicate their feedback after working with your business:

These survey responses can then be processed by our online tools, and tracked and reported on in exactly the same manner as online survey responses.

100% Verified Customer Reviews

Our system is designed with a high level of security and validation to prevent malicious or self-aggrandizing reviews from being published.

All our reviews are submitted by real-life customers who describe their experiences doing business with local merchants.

How Do We Do This?

About Star Ratings USA

Customer feedback is powerful.

Our mission is to spread the word about local businesses with integrity that you can trust.

We also help businesses improve their customer service based on real-life customer reviews.

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Contact Us

We're proud of our track record of helping hundreds of businesses build stellar reputations.

Let us work with you on the unique needs of your industry and your business situation.

Call today: (800) 428-7319

Contact Us Online

The trusted source for online customer reviews.

Capture Valuable Feedback From Your Customers

Even in today's wired world, many of your customers are less Internet-savvy, and may not be comfortable filling out surveys or responding with their feedback to you online.

We offer customer follow-up services by mail, sending a thank-you card for their purchase along with a gift of your choice, personalized to feature your brand logo and contact information:

Also included is a self-addressed, stamped response card for customers to indicate their feedback after working with your business:

These survey responses can then be processed by our online tools, and tracked and reported on in exactly the same manner as online survey responses.

"We help businesses nationwide build satisfied customers and successful marketing."

Star Ratings USA is celebrating 28 years of business in 2016, having served over one quarter of a million customers!