The trusted source for online customer reviews.

Submit Your Feedback

Western Fireplace Supply
1685 Paonia St.
Colorado Springs, CO 80915
Phone: 719-591-0020
Email: matts@westernfireplace.com

Feedback to be shared publicly as a review or included in business ratings will be indicated with this icon:  
All other responses you provide will be kept highly confidential, for private use only by Western Fireplace Supply.

Customer information:

Please provide your name so we can verify that you are a customer of Western Fireplace Supply. All other fields are optional.
Name (Required)
Address
City
State
Zip
Phone
Email



Customer Satisfaction Questionnaire

Salesperson
Make/Brand Name
Delivery/Install Date

Please rate your satisfaction level on your purchase. Use numbers 5 (very satisfied) through 1 (very dissatisfied)
First impression of doing business with us
1 2 3 4 5
Helpfulness of displays in making decision
1 2 3 4 5
Staff knowledge of product
1 2 3 4 5
Helpfulness of showroom sales personnel
1 2 3 4 5
Helpfulness of estimator who came to your home
1 2 3 4 5
How well we protected your home (carpet, etc.)
1 2 3 4 5
Quality of work performed at your home
1 2 3 4 5
Overall performance of Western Fireplace Supply
1 2 3 4 5
Fulfillment of committments made during the sale
1 2 3 4 5
Lasting impression of doing business with us
1 2 3 4 5
Please list the media you watch, read, or listen to most often:
Television Programs:
Radio Stations:
Newspapers
What brought you to our store?
TV
Radio
Newspaper
Friend
Yellow Pages
Outdoor Billboards
Internet
Other (please list)
Comments on the sales/estimating process
Comments on the installation process
Would you refer us to others?
Yes
No



Help us serve you better:

Please list the two most important factors influencing your selection of our products or services
1.
2.
Comments and suggestions:



Write a review:

Please write a brief review to be published online and at our business.
Your Review:




Thank you for your feedback!


I certify to Star Ratings USA that I am an individual customer of Western Fireplace Supply and not directly associated with the business itself, or its competitors, past or present, nor are any of my family members. Star Ratings USA reserves the right to blacklist individuals or business violating these terms, and publicly alert consumers as to their unethical practices.