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Hot Tub Central.

Hot Tub Central.

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1770 Hooper Ave
Toms River, NJ 08753
Phone: 732-255-2200

Toms River, NJ

Looking for the best deals on hot tubs? Well, look no further. At Hot Tub Central, we understand how vital a hot tub can be to a person’s overall lifestyle. They can help reduce symptoms of arthritis, help promote good sleeping patterns, reduce stress, ease aches and pains, and so much more! That's why we pride ourselves on offering high-quality, superior brands such as Bullfrog® Spas and Sundance® Spas, at such reasonable prices. Not to mention the quality our customers receive when they invest in hot tub! They can expect many, many years of an unbeatable hot tub experience, right in the comfort of their New Jersey backyard! And don't forget to ask us about our referral program!

Business Profile of Hot Tub Central. - Toms River, NJ

Oakhurst: • 1709 Route 35
• 732-508-9696
Hours: • M, T, TH, F 10AM-5PM
• WED Wet test by Appt.
• SAT 11AM-4PM
• SUN 12PM-4PM
Toms River: • 1770 Hooper Ave
• 732-255-2200
Hours: • M, T, TH, F 10AM-5PM
• WED Wet test by Appt.
• SAT 11AM-4PM
• SUN Closed
Inventory: • Hot Tubs
• Swim Spas
• Hot Tub Covers
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Manufacturers: • Bullfrog Spas
• Caldera Spas
• Dream Maker Spas
View All...
Service Area: • Toms River
• Brick
• Lakewood Township
• Manchester Township
• Berkeley
• Howell
• Barnegat Township
View All...

Customer Reviews

I felt like I was doing business with a relative. Very professional and made the purchase very smooth. I would recommend purchasing from this store location.
Satisfied Review Verified CustomerVerified Customer
 

Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Thanks again to Steve from service for his prompt response and action. He has been wonderful! Dakota and Ricardo came this morning and addressed the problem. Courteous and professional. You should ask Bullfrog to come and do a few tech ride outs so they may see first hand what technicians are up against with their product design. Maybe use the tech feedback to incorporate into future model designs. They have stability flaws. Thanks to Steve, Dakota and Ricardo for their prompt and professional work.
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I am extremely impressed with the warranty provided. They came to my house next day, fixed no problem. I was told to beware of some places not honoring the warranty; Hot Tub Central has really impressed me and I would recommend them to others.
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Overall pretty good so far. Delivery and installation crew was courteous, but should have made sure tub was working correctly. Also, a couple of panel screws were missing. Tub took two extra months to deliver than promised. Cover lift was delivered and installed 10 days later due to back log. Steve from service followed through, scheduling two service calls to bleed air from pump and to install cover lift. Dakota, very good and knowledgeable tech came both times and did a great job!
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Process from purchasing, delivery and installation was well communicated. Very satisfied with our Jacuzzi Hot Tub.
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Delivery delay was the only negative in the process. Although I understand it was out of their control. Staff was wonderful, especially Steve and Ricardo.
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had non warranty service done. tech very knowledgeable. made repairs with with skill and in timely manner. thank you.
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had non warranty service done. tech very knowledgeable. made repairs with with skill and in timely manner. thank you.
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Excellent sales team and Service team. Always answer questions and respond in a timely manner. 5 star company
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Excellent sales team and Service team. Always answer questions and respond in a timely manner. 5 star company
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Ricardo did an excellent job servicing my spa.He was very courteous and knowledgeable.He went out of his way to explain what he was doing and to answer the questions that I had. his work ethic is exemplary.
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Ricardo did an outstanding job servicing my hot tub. He was extremely knowledgeable and honest with his diagnosis and recommendation for the repair. I would highly recommend him!
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Ricardo did an outstanding job servicing my hot tub. He was extremely knowledgeable and honest with his diagnosis and recommendation for the repair. I would highly recommend him!
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Ricardo did an outstanding job servicing my hot tub. He was extremely knowledgeable and honest with his diagnosis and recommendation for the repair. I would highly recommend him!
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Ricardo stopped out for a service call. He was great! Excellent customer service.
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Ricardo stopped out for a service call. He was great! Excellent customer service.
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For both service calls we’ve had, the technician arrived at the exact specified time. They fixed our problems quickly and pricing is reasonable. Will absolutely continue using Hot Tub Central.
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I neede a service call for my Sundance Spa. Ricardo was on time, professional and knowledgeable. I will recommend you to anyone who needs service. Thank you for your prompt and courteous service.
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I neede a service call for my Sundance Spa. Ricardo was on time, professional and knowledgeable. I will recommend you to anyone who needs service. Thank you for your prompt and courteous service.
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I neede a service call for my Sundance Spa. Ricardo was on time, professional and knowledgeable. I will recommend you to anyone who needs service. Thank you for your prompt and courteous service.
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Thank u Dakota! He was a little short staffed this weekend for unforeseeable reasons - still honored our appt on a Sunday - not normal I am sure! Thank u!!!’
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Thank u Dakota! He was a little short staffed this weekend for unforeseeable reasons - still honored our appt on a Sunday - not normal I am sure! Thank u!!!’
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I would recommend HTC for the repair and maintenance of older tubs. They did a great job for a reasonable price and my tub works like new.
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Your service tech is outstanding A truly knowledgeable and professional rep for your company When it’s time to replace my old spa this will be my only stop Thanks again!
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Your service tech is outstanding A truly knowledgeable and professional rep for your company When it’s time to replace my old spa this will be my only stop Thanks again!
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Your service tech is outstanding A truly knowledgeable and professional rep for your company When it’s time to replace my old spa this will be my only stop Thanks again!
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They did everything they promised they would do
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Repair-repair/replace topside electronic panel. Technician was on time, professional and knowledgeable of his work
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Repair-repair/replace topside electronic panel. Technician was on time, professional and knowledgeable of his work
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Repair-repair/replace topside electronic panel. Technician was on time, professional and knowledgeable of his work
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Not very impressed with their operations. Sales person couldn't explain all of the functions and features of the product. Had to go online to get more info. Delivery of was horrible. Cost was suppose to be included but after two trips to get it installed right because they came unprepared they had the nerve to charge me extra. Hot tub has been in use for 4 months and already have had service issues with the tub. Bad experience all around.
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Second service and everything was great
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A+ service always!
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When you are purchasing a hi-tech spa you want a knowledgeable sales person and a competent one point of contact for service. Hot tub Central has it all. 24 hours ago I put in a service call for lack of heat. Within that period the technician Ricardo called and came to the house. Within a short period he diagnosed the problem: had the part with him and I am back enjoying the spa. You won't find a better technical person than Ricardo. Thanks hot tub central for getting the spa fixed so quickly
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Everyone here is professional and courteous and extremely knowledgeable. Their pricing can’t be beat!
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Enjoyed doing business with this company. Very professional from sales to delivery and setup. I will recommend to everyone.
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Genuinely nice and helpful sales and delivery. Answered all of our questions and were especially kind and patient with our kids - which we really appreciated.
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Genuinely nice and helpful sales and delivery. Answered all of our questions and were especially kind and patient with our kids - which we really appreciated.
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Genuinely nice and helpful sales and delivery. Answered all of our questions and were especially kind and patient with our kids - which we really appreciated.
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A true Phaedra pleasure to deal with from the day we walked in to the first time we took our first soak. Very professional, friendly and informative. Never once did I feel pressured. It was an absolute pleasure. Thank you Midia and staff. P. S Thumbs up to Ricardo who is an amazing service technician.
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Ricardo was my technician. Although I didn’t meet him in person due to my being @ work, he was very pleasant and knowledgeable. I would certainly request Ricardo for all future needs. Thank you. 😀
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Pleasure doing business with you
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I appreciate the help I’ve received in getting all the kinks ironed out. Staff has done an excellent job & the tech helping me onsite is top notch!
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I appreciate the help I’ve received in getting all the kinks ironed out. Staff has done an excellent job & the tech helping me onsite is top notch!
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I was told that my tub would be ready Nov 5th. It was delivered 12/17. I had to keep calling for a new update. This was frustrating as I had to perform a lot of planning and rescheduling around this tub delivery. Also, it looks like the Smarttub expires in a year. I did not know that was the case. Why doesn't it integrate with my Wifi and be free instead of a yearly fee.
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Hot tub was promised mid December and made it here by the 28th. Not so bad. Unfortunately, after running for 24 hours, the tub’s temperature only increased by 6 degrees. Thankfully, Larry responded to my call and set up a service visit for the morning of the 30th. The service man was very pleasant and knowledgeable. He had the problem corrected in just a few minutes. So, now I’m just waiting for my tub to heat up. 🤞🏽One issue: not a mask to be seen. I wore my mask and tried to keep my distance. As a nurse I understand the importance of Covid-19 prevention. Please wear a mask.
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Although it took a while to take delivery of the spa. (COVID-19 issues)It still was much faster then other dealers said they could deliver. They kept me informed, and delivered promptly after spa arrived at warehouse.
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Hot tub was promised mid December and made it here by the 28th. Not so bad. Unfortunately, after running for 24 hours, the tub’s temperature only increased by 6 degrees. Thankfully, Larry responded to my call and set up a service visit for the morning of the 30th. The service man was very pleasant and knowledgeable. He had the problem corrected in just a few minutes. So, now I’m just waiting for my tub to heat up. 🤞🏽One issue: not a mask to be seen. I wore my mask and tried to keep my distance. As a nurse I understand the importance of Covid-19 prevention. Please wear a mask.
Satisfied Review Verified CustomerVerified
 

Hot tub was promised mid December and made it here by the 28th. Not so bad. Unfortunately, after running for 24 hours, the tub’s temperature only increased by 6 degrees. Thankfully, Larry responded to my call and set up a service visit for the morning of the 30th. The service man was very pleasant and knowledgeable. He had the problem corrected in just a few minutes. So, now I’m just waiting for my tub to heat up. 🤞🏽One issue: not a mask to be seen. I wore my mask and tried to keep my distance. As a nurse I understand the importance of Covid-19 prevention. Please wear a mask.
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Response to a very minor problem was quick. Problem solved, no issues! Thank you Hot Tub central!
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Response to a very minor problem was quick. Problem solved, no issues! Thank you Hot Tub central!
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Needed service. Once again 5 stars to Ricardo the service pro and to Larry for going above and beyond to get us back in our hot tub! Happy New Year to Hot Tub Central! Don’t go anywhere else!
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Ricardo the lead service tech is the best!! He is fast, friendly and extremely knowledgeable. A real Pleasure to work with! I hope he has a very Merry Christmas because he deserves it! Happy New Year to all at Hot Tub Central
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From day one the whole team was personable and professional.
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From day one the whole team was personable and professional.
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Spa was a long time coming but Larry was excellent in keeping in contact and responding to my calls & questions. Delivery personnel were great; knowledgeable and personable. Dakota was top notch. Spa is not running yet but as long as all works when hooked up I can say that my experience was excellent. Thank you
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Spa was a long time coming but Larry was excellent in keeping in contact and responding to my calls & questions. Delivery personnel were great; knowledgeable and personable. Dakota was top notch. Spa is not running yet but as long as all works when hooked up I can say that my experience was excellent. Thank you
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Kevin from hot tub central was very informative when we selected our new hot tub. He was very responsive via email and phone and took time to answer all our questions. The delivery went smoothly. We had an airlock in one of our pumps and they sent a technician out free of charge who was also very helpful and answered questions we had as new hot tub owners. The level of service at hot tub central is spectacular. They stand by their product and are committed to making the customer happy. If you want a place that answers the phone when you call, this is it!
Satisfied Review Verified CustomerVerified
 

Kevin from hot tub central was very informative when we selected our new hot tub. He was very responsive via email and phone and took time to answer all our questions. The delivery went smoothly. We had an airlock in one of our pumps and they sent a technician out free of charge who was also very helpful and answered questions we had as new hot tub owners. The level of service at hot tub central is spectacular. They stand by their product and are committed to making the customer happy. If you want a place that answers the phone when you call, this is it!
Satisfied Review Verified CustomerVerified
 

Kevin from hot tub central was very informative when we selected our new hot tub. He was very responsive via email and phone and took time to answer all our questions. The delivery went smoothly. We had an airlock in one of our pumps and they sent a technician out free of charge who was also very helpful and answered questions we had as new hot tub owners. The level of service at hot tub central is spectacular. They stand by their product and are committed to making the customer happy. If you want a place that answers the phone when you call, this is it!
Satisfied Review Verified CustomerVerified
 

The lighting does not work & the mechanical compartment door is coming apart (6 days after delivery). I was surprised to see that compartment full of drill shavings & the cutout paraphernalia all laying inside the unit. My tub reflects a unit build that was hurried (even though it was 3 months late) & no manufacturing QA. I am truly concerned with this tub.
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Very happy with hot tub central and all their staff and delivery staff. Everyone was very helpful and friendly. Would definitely recommend hot tub central.
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Very happy with hot tub central and all their staff and delivery staff. Everyone was very helpful and friendly. Would definitely recommend hot tub central.
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Ricardo was very professional and did an excellent job in winterizing my hot tub. He answered any and all question I asked and would highly recommend him to anyone looking for hot tub services. Extremely friendly and informative.
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These folks were/are the best .Not just at the time of the sale but after also. They continue to give me advice & are very friendly. Both John and Larry make themselves ready to give me help. Their business is just close by but with the help given, I would seek them out. For anyone consider an up grade, they have the goods ready.
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I am very happy with our purchase of our hot tub. The staff is very knowledgeable and helpful with any of your questions. Easiest hot tub to maintain. We also get all our supplies there.
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Wonderful people, will make sure everything it perfect
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My second service call with hot tub central Extremely satisfied Tech was courteous, knowledgeable and detail oriented Keeping my 20 year old tub tip top Thank you!
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My second service call with hot tub central Extremely satisfied Tech was courteous, knowledgeable and detail oriented Keeping my 20 year old tub tip top Thank you!
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My second service call with hot tub central Extremely satisfied Tech was courteous, knowledgeable and detail oriented Keeping my 20 year old tub tip top Thank you!
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This review is tied to work that my swim spa needed less than a year into ownership. I started having issues with the pumps failing and heater working incorrectly. Once I let the people at Hot Tub Central know, they were able to send Ricardo right out to take a look at the situation. He was able to rectify the issue, replace the pump and get the swim spa back to working order again all under warranty. The team here goes above and beyond and Ricardo is one of the best at what he does. Thanks Midia and team and Ricardo for taking care of me and my purchase!
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Always professional and on time which is rare these days. If your going to I buy a jacuzzi you must buy from Hot Tub Central ❤️
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Always professional and on time which is rare these days. If your going to I buy a jacuzzi you must buy from Hot Tub Central ❤️
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Always professional and on time which is rare these days. If your going to I buy a jacuzzi you must buy from Hot Tub Central ❤️
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A lot of issues with flow switch. However must note issue addressed in timely manner and now changed over to updated switch to rectify the problem. Always treated well. Added thanks to Ricardo for exceptional work
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Courteous, knowledgeable, quality product.
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Good quality and size I wanted. Good availability even with covid "delay beyond anyone's control. P.S. Brownies were delicious! :)
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From start to finish during the process of purchasing our tub, we were given red carpet treatment from Kevin and his coworkers. I would highly recommend purchasing from Hot Tub Central.
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We are very happy with our purchase and the customer service along the way.
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The guys just finished closing the hot tub for the winter and did an excellent job!
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Mary and I are absolutely enjoying every second of our Bullfrog M8 hot tub. From the moment we saw it in the showroom, it stood out aesthetically. The cabinet is beautiful and the functionality and placement flexibility of the jet packs truly exceeded our expectations. It was worth every penny we spent on it and more. In fact, we will be visiting the showroom again soon, as Mary wants another M8 for our house in Northern New Jersey. The service we received from everyone at Hot Tub Central was extremely professional, courteous, and knowledgeable from the moment we walked through the doors to delivery and installation. We wanted a hot tub immediately and somehow in these crazy times, they made it happen. Thank you!!!
Satisfied Review Verified CustomerVerified
 

Mary and I are absolutely enjoying every second of our Bullfrog M8 hot tub. From the moment we saw it in the showroom, it stood out aesthetically. The cabinet is beautiful and the functionality and placement flexibility of the jet packs truly exceeded our expectations. It was worth every penny we spent on it and more. In fact, we will be visiting the showroom again soon, as Mary wants another M8 for our house in Northern New Jersey. The service we received from everyone at Hot Tub Central was extremely professional, courteous, and knowledgeable from the moment we walked through the doors to delivery and installation. We wanted a hot tub immediately and somehow in these crazy times, they made it happen. Thank you!!!
Satisfied Review Verified CustomerVerified
 

Mary and I are absolutely enjoying every second of our Bullfrog M8 hot tub. From the moment we saw it in the showroom, it stood out aesthetically. The cabinet is beautiful and the functionality and placement flexibility of the jet packs truly exceeded our expectations. It was worth every penny we spent on it and more. In fact, we will be visiting the showroom again soon, as Mary wants another M8 for our house in Northern New Jersey. The service we received from everyone at Hot Tub Central was extremely professional, courteous, and knowledgeable from the moment we walked through the doors to delivery and installation. We wanted a hot tub immediately and somehow in these crazy times, they made it happen. Thank you!!!
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A task that I believed to be extraordinarily difficult was easily handled by two Informed young guys. Well done. It was a pleasure. I’ll be contacting in the future for tune up and supplies.
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A task that I believed to be extraordinarily difficult was easily handled by two Informed young guys. Well done. It was a pleasure. I’ll be contacting in the future for tune up and supplies.
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Today Dakota came to add chemicals. Five minutes and done. Very pleased with customer service
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We love our hot tub. It has already given us hours of relaxation and family enjoyment during the pandemic. One of the panels was damaged in shipping and was replaced at no charge. A temporary cover was provided until the proper one came in and the crew installed that and the lifter for it upon its delivery. Very satisfied. We got our hot tub up and running in short order with these nice accommodations! Couldn’t be happier!
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Great delivery service 🚚 explained all about hot tub 😊very polite and professional Delay in delivery was due to covid not salesman
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The entire process was very easy. From learning about hot tubs to delivery and set up. Top notch service. Very professional and always kept an open line of communication. A+
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Had to get parts for a hot tub that our neighbor gave us. We didn't know what was needed to get it up and running. Staff was very helpful telling us exactly what we needed to do
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I needed to have a hot tub moved So I called Steve whom got me in the next day. The gentlemen who assisted with the move were very professional and respectful and moved our hot tub quickly with ease.
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They moved a hot tub for me. Very professional. Highly recommend them. They came out to help me when it seemed no one else would.
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BEST SERVICE- EVER!!!!
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Ricardo came to my home to fix my circuit breaker tripping issue. He came earlier than expected and quickly isolated and fixed the problem: He is very professional and knowledgeable with the products. He even resolved one other issue I forgot to mention in the service call. Great Service. Thanks Ricardo and Hot Tub Central.
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Since I bought this tub since last two years, sales and service I got from Hot Tub central is exceptionally best and always took care of my call promptly. Thanks to management and staff of Hit tub central
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Richards is the best!!! Professional and respectful. Tku you everyone for putting up with me while I was waiting for parts.
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We had a leak on our hot tub, which we didn't buy from Hot Tub Central, called and inquired. They said they could handle it and were out to take a look at it the next day. The service tech Ricardo showed up, went to work and within 30 minutes, leak was no more. We couldn't be more pleased.
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Media and the whole staff were incredible knowledgeable and helpful from the purchase experience to the delivery and installation. All of our questions were answered. Incredibly happy we bought from Hot Tub Central. Incredible service and wonderful customer service. Our swim spa has been amazing ❤️.
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Service call was 5 star. Riccardo was professional and explained the work process. Completed the service and was extremely considerate and knowledgeable.
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Midia is such a pleasure to deal with! She is so friendly, positive, knowledgeable, gets things done, spends extra time explaining things.
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Great repair. Good attitudes of all repair techs. Quick , easy. Thanks
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I didn’t answer all above as this was a service call. The technician was courteous and knowledgeable and did a great job!
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Quality service Five stars
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Midia and the staff at Hot Tub Central were fantastic in helping us pick out our Caldera hot tub. They were available to answer all our questions any time we needed and the delivery process was easy and convenient. We would highly recommend Hot Tub Central to anyone looking for a spa or hot tub!!
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We are enjoying the Bullfrog hot tub. Using it as "hydro-therapy" for lower back pain.
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They did a heater replacement in my hot tub and the service tech Ashley was great. Very knowledgeable and very professional!
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Everything is going well. We have some troubles with the panels on the swim spa. Granted, Hot Tub Central is handling the situation and correcting it. Its taking longer than anticipated but this is on the manufacturer.
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Hot Tub Central is a 5 Star Business. Their professionalism, knowledge and standard of care exceeded our expectation. I would recommend Midia to anyone looking to purchase a spa. She really cares about your needs and will delivery on her promise.
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Very professional
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I'm writing this review for Ashley. Ashley has helped us with the service on our tub. She is prompt, friendly, and professional. I highly recommend her services.
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Theresa was very attentive to finding our needs before explaining her products.
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This review is for a service call. I bought my TidalFit swim spa and on the third week we had 60+ MPH winds that broke my cover clips. I called Hot Tub Central to see what I needed to do to get new clips. A couple days later I received a text message that a tech was en route to my house to perform a service call. When I got home my clips were replaced. It was like magic. Great customer service to match a great buying experience. Thanks!!!
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The staff were very friendly and knowledgeable. Availability and delivery of product was quick.
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Teresa was EXCELLENT! She gave me her cell # for any questions. I changed my mind like 5 times and she was outstanding! I told all my friends about her and her service!
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Teresa was excellent!!!! She gave me her cell and answered all my questions and was very patience was me in choosing my hot tub. The entire store in Toms River including the delivery and service woman were outstanding!! I have posted on my Facebook the experience that I had and would HIGHLY recommend this store to all my friends and family!!!
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The experience that I have with the folks in your Hooper Avenue office without standing Teresa was absolutely fabulous calling her texting her answering all my questions she will be the reason that I will continue to shop there and recommend others
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I recently found Hot Tub Central for my Bullfrog Spa needs. We needed 6 new headrests for our spa and had dealt with another store before finding Hot Tub Central. Wow, what a difference it has made. I called and spoke to Theresa and it was really easy from then on. She understood all of my needs and asked the right questions. Very seamless process. Theresa contacted me to let me know product was ordered and kept me abreast of order status. Was able to visit their store and was quite impressed with Hot Tub display floor. Wow. Had a number of accessories on display that we had only looked at before that online. Was able to see in person and purchased a few. I can say that all my hot tub needs from now on will be thru Hot Tub Central and Theresa. Thank you
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Ashley and the staff of hot tub center were very helpful in helping fix and repair and older hot tub. Ashley was very knowledgable and put in 100% extra effort to get the job done i would highly recommend them for service and sales
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Ashley was wonderful! She was so nice and patient with me since I knew NOTHING about hot tubs. She did a great job and I feel comfortable now with our you tub!
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Excellent job of the team thank you very much!
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Ashely was very professional!
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We are very happy with our new hot tub. There’s a problem with the panel but Ashley came right out the next day and identified the problem and will replace it.
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Ashley who did our repairs on our Sundance Jacuzzi did a great job. When the first pump did not work she was on the phone with sundance for over an hour trying to get it to work and found out they sent a bad pump. She came back the following week and put the new one and our Jacuzzi has been running great. I highly recommend Hot Tube Central for your next Jacuzzi.
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Delivery incomplete, 7wks still no stereo system, plug release valve for draining tub defect. Still inoperable
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Best choice ever! Good selection and customer service. You will love yours too!
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Had a very good experience with Hot Tub Central. Staff was very knowledgeable and informative. I would highly recommend this establishment.
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We decided to get a hot tub and after shopping around we found Midia at Hot Tub Central. I could not be happier with the level of service, professionalism and the pricing that Midia and their team provided us. Midia guided me to the tub that would work best for my family and we selected a Bullfrog hot tub. We have spent more time in the hot tub than I would have thought as we go in almost every other day. I have a bad back and have found great relief from tired and ache back muscles. We purchased an aftermarket sanitization unit (ecosmarte) that utilizes no chemicals but which presented some difficulty in getting hooked up. This was not Hot Tub Central's responsibility but Ashley their service tech came out multiple times to make sure we got it hooked up correctly and assisted my guy to get it integrated with the hot tub system. The friendly and professional staff at Hot Tub Central went above and beyond to make my hot tub experience a very positive one. I would recommend them to anyone looking to get a spa.
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Staff has been wonderful!
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When we changed our minds about the lid, you came right away to ensure our satisfaction.
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Painless Purchase--Owner was helpful had all the answers and followed through with her promises.
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My hot tub was purchased in June of this year.(& we LOVE it) I called Midia to discuss moving it (& /setting it up) to a new location that we will be living at for a year before weather got any colder. She was able to do it the day after I called. The movers were timely & excellent. I can’t wait for the water to heat up to start using it again.
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Amazing experience! No pressure. knowledgeable staff. Answered all questions, didn't feel obligated to purchase.
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Very pleased with our hot tub purchase. Great customer service. So helpful.
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Very Professional and prompt. Highly recommended Media is the Best Thanks
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Had an old spa I wanted repaired. They walked me through the costs to repair and showed me a new spas which was delivered same day. knowledgeable people. Great value for the money.
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Ashley is always awesome and does a great job
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Impressed and extremely satisfied is an understatement! The owner, Midia, was kind, friendly, patient, knowledgeable, and extremely helpful since I knew nothing about hot tubs. You can't beat the service and I will be a lifetime customer for those reasons. She even came to my house Labor Day weekend to hook up the hot tub and show me how to use and take care of it. I highly recommend this store if you are in the market for hot tubs. The service alone is impeccable! 
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Strap on cover broken during installation & never repaired. Other than that, good experience.
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I purchased a Sundance in 1990; it worked great until Hurricane Sandy split it! Chose Hot Tub Central for quality, service, and price.
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Nice product display in showroom. I am very satisfied with service after the sale.
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Very professional and knew products very well. Didn't push us to buy.
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Our salesperson was honest, helpful, knowledgeable, and definitely influenced our purchase decision. Overall an Excellent Experience!
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This is one company that believes in service and customer satisfaction. The purchase of our hot tub was something out of our comfort zone. The entire staff made it a painless experience. BRAVO TO ALL OF THEM
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Hot Tub Central. responded:
"We thank you for choosing us for your purchase. It is our pleasure to know that you are enjoying your hot tub! Always call on us to anything you might need."

Love it!!! This is a high quality hot tub!!! The jets are therapeutic and the lights give great ambiance. Delivery very fast. The owner Midia is a great person and best professional. 😍😍😍 I and my husband are very pleased with our purchase so far. Highly recommended shopping with Hot Tub Central.
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I have had a Sundance Hot tub for 10 years. I always dreaded the service piece of my tub. Recently, I called Brittany of Hot Tub Central. Her response to my service inquiry was immediate. She guided me thru the diagnosis and ordered the part immediately. Brittany set the service expectation and delivered big time. I am happy that I found a business that truly cares about their customers. I have three hot tub stores closer to my house near LBI, NJ, but I will drive to Toms River because the level of service is exceptional. If you are frustrated with your hot tub service provider... call Brittany.
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It was a pleasure purchasing a new spa from Midia and her team including Dave for delivery and Ashley in getting us set up. They were extremely helpful, friendly and professional, we definitely recommend Hot Tub Central.
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We always wanted a hot tub and almost bought one from Costco. After we did some research and visited some stores we were really confused until our visit to Hot Tub Central. We were greeted by Midia with a big welcoming smile and right away put us at ease. It was refreshing to finally talk to a person who wasn’t trying to just sell us something. She took the time to answer all of our questions and listened to our family needs. The delivery was on time and they came to our home to make sure everything was done to our satisfaction and helped us understand everything about our new hot tub. Thank you and yes go there before you buy.
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Midia, our salesperson and owner was terrific. Her pricing and sales business model were easy, informative and resulted in a quick sale. She also included a free lift, upgraded cover, Spa stairs and side mounted stainless steel grip railing for easy access. She came to our home to ensure the site was accessible to her crew and would be safe for us to place it on our deck. The delivery crew was experienced and worked hard to ensure all was correctly fitted including our top lift. Midia visited us after installation to ensure everything was done correctly and that we were pleased. She also gave us a short course on spa maintenance, water testing, and remedies of correcting water quality problems. She also provided us with a kit consisting of over 12 reagents to maintain our spa. All materials were high quality. We have been enjoying our Sundance tub nearly every night.
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Hot Tub Central.

Hot Tub Central.

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1770 Hooper Ave
Toms River, NJ 08753
Phone: 732-255-2200

Toms River, NJ

Looking for the best deals on hot tubs? Well, look no further. At Hot Tub Central, we understand how vital a hot tub can be to a person’s overall lifestyle. They can help reduce symptoms of arthritis, help promote good sleeping patterns, reduce stress, ease aches and pains, and so much more! That's why we pride ourselves on offering high-quality, superior brands such as Bullfrog® Spas and Sundance® Spas, at such reasonable prices. Not to mention the quality our customers receive when they invest in hot tub! They can expect many, many years of an unbeatable hot tub experience, right in the comfort of their New Jersey backyard! And don't forget to ask us about our referral program!

Business Profile of Hot Tub Central. - Toms River, NJ

Oakhurst: • 1709 Route 35
• 732-508-9696
Hours: • M, T, TH, F 10AM-5PM
• WED Wet test by Appt.
• SAT 11AM-4PM
• SUN 12PM-4PM
Toms River: • 1770 Hooper Ave
• 732-255-2200
Hours: • M, T, TH, F 10AM-5PM
• WED Wet test by Appt.
• SAT 11AM-4PM
• SUN Closed
Inventory: • Hot Tubs
• Swim Spas
• Hot Tub Covers
View All...
Manufacturers: • Bullfrog Spas
• Caldera Spas
• Dream Maker Spas
View All...
Service Area: • Toms River
• Brick
• Lakewood Township
• Manchester Township
• Berkeley
• Howell
• Barnegat Township
View All...

Customer Reviews

I felt like I was doing business with a relative. Very professional and made the purchase very smooth. I would recommend purchasing from this store location.
Satisfied Review Verified CustomerVerified Customer
 

Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Really nice people to deal with with really good service…. Overall I’m happy with the service and the product ty
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Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Had a problem with one of our jet pacs and needed cover clips repaired. Ricardo Villalobos arrived as promised, handled the problems. He was professional, answered our questions and solved the issues. We have found Hot Tub Central and all their staff to be excellent..handling all situations promptly and professionally.
Satisfied Review Verified CustomerVerified
 

Thanks again to Steve from service for his prompt response and action. He has been wonderful! Dakota and Ricardo came this morning and addressed the problem. Courteous and professional. You should ask Bullfrog to come and do a few tech ride outs so they may see first hand what technicians are up against with their product design. Maybe use the tech feedback to incorporate into future model designs. They have stability flaws. Thanks to Steve, Dakota and Ricardo for their prompt and professional work.
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I am extremely impressed with the warranty provided. They came to my house next day, fixed no problem. I was told to beware of some places not honoring the warranty; Hot Tub Central has really impressed me and I would recommend them to others.
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Overall pretty good so far. Delivery and installation crew was courteous, but should have made sure tub was working correctly. Also, a couple of panel screws were missing. Tub took two extra months to deliver than promised. Cover lift was delivered and installed 10 days later due to back log. Steve from service followed through, scheduling two service calls to bleed air from pump and to install cover lift. Dakota, very good and knowledgeable tech came both times and did a great job!
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Process from purchasing, delivery and installation was well communicated. Very satisfied with our Jacuzzi Hot Tub.
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Delivery delay was the only negative in the process. Although I understand it was out of their control. Staff was wonderful, especially Steve and Ricardo.
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had non warranty service done. tech very knowledgeable. made repairs with with skill and in timely manner. thank you.
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had non warranty service done. tech very knowledgeable. made repairs with with skill and in timely manner. thank you.
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Excellent sales team and Service team. Always answer questions and respond in a timely manner. 5 star company
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Excellent sales team and Service team. Always answer questions and respond in a timely manner. 5 star company
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Ricardo did an excellent job servicing my spa.He was very courteous and knowledgeable.He went out of his way to explain what he was doing and to answer the questions that I had. his work ethic is exemplary.
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Ricardo did an outstanding job servicing my hot tub. He was extremely knowledgeable and honest with his diagnosis and recommendation for the repair. I would highly recommend him!
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Ricardo did an outstanding job servicing my hot tub. He was extremely knowledgeable and honest with his diagnosis and recommendation for the repair. I would highly recommend him!
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Ricardo did an outstanding job servicing my hot tub. He was extremely knowledgeable and honest with his diagnosis and recommendation for the repair. I would highly recommend him!
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Ricardo stopped out for a service call. He was great! Excellent customer service.
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Ricardo stopped out for a service call. He was great! Excellent customer service.
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For both service calls we’ve had, the technician arrived at the exact specified time. They fixed our problems quickly and pricing is reasonable. Will absolutely continue using Hot Tub Central.
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I neede a service call for my Sundance Spa. Ricardo was on time, professional and knowledgeable. I will recommend you to anyone who needs service. Thank you for your prompt and courteous service.
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I neede a service call for my Sundance Spa. Ricardo was on time, professional and knowledgeable. I will recommend you to anyone who needs service. Thank you for your prompt and courteous service.
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I neede a service call for my Sundance Spa. Ricardo was on time, professional and knowledgeable. I will recommend you to anyone who needs service. Thank you for your prompt and courteous service.
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Thank u Dakota! He was a little short staffed this weekend for unforeseeable reasons - still honored our appt on a Sunday - not normal I am sure! Thank u!!!’
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Thank u Dakota! He was a little short staffed this weekend for unforeseeable reasons - still honored our appt on a Sunday - not normal I am sure! Thank u!!!’
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I would recommend HTC for the repair and maintenance of older tubs. They did a great job for a reasonable price and my tub works like new.
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Your service tech is outstanding A truly knowledgeable and professional rep for your company When it’s time to replace my old spa this will be my only stop Thanks again!
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Your service tech is outstanding A truly knowledgeable and professional rep for your company When it’s time to replace my old spa this will be my only stop Thanks again!
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Your service tech is outstanding A truly knowledgeable and professional rep for your company When it’s time to replace my old spa this will be my only stop Thanks again!
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They did everything they promised they would do
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Repair-repair/replace topside electronic panel. Technician was on time, professional and knowledgeable of his work
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Repair-repair/replace topside electronic panel. Technician was on time, professional and knowledgeable of his work
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Repair-repair/replace topside electronic panel. Technician was on time, professional and knowledgeable of his work
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Not very impressed with their operations. Sales person couldn't explain all of the functions and features of the product. Had to go online to get more info. Delivery of was horrible. Cost was suppose to be included but after two trips to get it installed right because they came unprepared they had the nerve to charge me extra. Hot tub has been in use for 4 months and already have had service issues with the tub. Bad experience all around.
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Second service and everything was great
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A+ service always!
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When you are purchasing a hi-tech spa you want a knowledgeable sales person and a competent one point of contact for service. Hot tub Central has it all. 24 hours ago I put in a service call for lack of heat. Within that period the technician Ricardo called and came to the house. Within a short period he diagnosed the problem: had the part with him and I am back enjoying the spa. You won't find a better technical person than Ricardo. Thanks hot tub central for getting the spa fixed so quickly
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Everyone here is professional and courteous and extremely knowledgeable. Their pricing can’t be beat!
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Enjoyed doing business with this company. Very professional from sales to delivery and setup. I will recommend to everyone.
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Genuinely nice and helpful sales and delivery. Answered all of our questions and were especially kind and patient with our kids - which we really appreciated.
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Genuinely nice and helpful sales and delivery. Answered all of our questions and were especially kind and patient with our kids - which we really appreciated.
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Genuinely nice and helpful sales and delivery. Answered all of our questions and were especially kind and patient with our kids - which we really appreciated.
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A true Phaedra pleasure to deal with from the day we walked in to the first time we took our first soak. Very professional, friendly and informative. Never once did I feel pressured. It was an absolute pleasure. Thank you Midia and staff. P. S Thumbs up to Ricardo who is an amazing service technician.
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Ricardo was my technician. Although I didn’t meet him in person due to my being @ work, he was very pleasant and knowledgeable. I would certainly request Ricardo for all future needs. Thank you. 😀
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Pleasure doing business with you
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I appreciate the help I’ve received in getting all the kinks ironed out. Staff has done an excellent job & the tech helping me onsite is top notch!
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I appreciate the help I’ve received in getting all the kinks ironed out. Staff has done an excellent job & the tech helping me onsite is top notch!
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I was told that my tub would be ready Nov 5th. It was delivered 12/17. I had to keep calling for a new update. This was frustrating as I had to perform a lot of planning and rescheduling around this tub delivery. Also, it looks like the Smarttub expires in a year. I did not know that was the case. Why doesn't it integrate with my Wifi and be free instead of a yearly fee.
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Hot tub was promised mid December and made it here by the 28th. Not so bad. Unfortunately, after running for 24 hours, the tub’s temperature only increased by 6 degrees. Thankfully, Larry responded to my call and set up a service visit for the morning of the 30th. The service man was very pleasant and knowledgeable. He had the problem corrected in just a few minutes. So, now I’m just waiting for my tub to heat up. 🤞🏽One issue: not a mask to be seen. I wore my mask and tried to keep my distance. As a nurse I understand the importance of Covid-19 prevention. Please wear a mask.
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Although it took a while to take delivery of the spa. (COVID-19 issues)It still was much faster then other dealers said they could deliver. They kept me informed, and delivered promptly after spa arrived at warehouse.
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Hot tub was promised mid December and made it here by the 28th. Not so bad. Unfortunately, after running for 24 hours, the tub’s temperature only increased by 6 degrees. Thankfully, Larry responded to my call and set up a service visit for the morning of the 30th. The service man was very pleasant and knowledgeable. He had the problem corrected in just a few minutes. So, now I’m just waiting for my tub to heat up. 🤞🏽One issue: not a mask to be seen. I wore my mask and tried to keep my distance. As a nurse I understand the importance of Covid-19 prevention. Please wear a mask.
Satisfied Review Verified CustomerVerified
 

Hot tub was promised mid December and made it here by the 28th. Not so bad. Unfortunately, after running for 24 hours, the tub’s temperature only increased by 6 degrees. Thankfully, Larry responded to my call and set up a service visit for the morning of the 30th. The service man was very pleasant and knowledgeable. He had the problem corrected in just a few minutes. So, now I’m just waiting for my tub to heat up. 🤞🏽One issue: not a mask to be seen. I wore my mask and tried to keep my distance. As a nurse I understand the importance of Covid-19 prevention. Please wear a mask.
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Response to a very minor problem was quick. Problem solved, no issues! Thank you Hot Tub central!
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Response to a very minor problem was quick. Problem solved, no issues! Thank you Hot Tub central!
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Needed service. Once again 5 stars to Ricardo the service pro and to Larry for going above and beyond to get us back in our hot tub! Happy New Year to Hot Tub Central! Don’t go anywhere else!
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Ricardo the lead service tech is the best!! He is fast, friendly and extremely knowledgeable. A real Pleasure to work with! I hope he has a very Merry Christmas because he deserves it! Happy New Year to all at Hot Tub Central
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From day one the whole team was personable and professional.
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From day one the whole team was personable and professional.
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Spa was a long time coming but Larry was excellent in keeping in contact and responding to my calls & questions. Delivery personnel were great; knowledgeable and personable. Dakota was top notch. Spa is not running yet but as long as all works when hooked up I can say that my experience was excellent. Thank you
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Spa was a long time coming but Larry was excellent in keeping in contact and responding to my calls & questions. Delivery personnel were great; knowledgeable and personable. Dakota was top notch. Spa is not running yet but as long as all works when hooked up I can say that my experience was excellent. Thank you
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Kevin from hot tub central was very informative when we selected our new hot tub. He was very responsive via email and phone and took time to answer all our questions. The delivery went smoothly. We had an airlock in one of our pumps and they sent a technician out free of charge who was also very helpful and answered questions we had as new hot tub owners. The level of service at hot tub central is spectacular. They stand by their product and are committed to making the customer happy. If you want a place that answers the phone when you call, this is it!
Satisfied Review Verified CustomerVerified
 

Kevin from hot tub central was very informative when we selected our new hot tub. He was very responsive via email and phone and took time to answer all our questions. The delivery went smoothly. We had an airlock in one of our pumps and they sent a technician out free of charge who was also very helpful and answered questions we had as new hot tub owners. The level of service at hot tub central is spectacular. They stand by their product and are committed to making the customer happy. If you want a place that answers the phone when you call, this is it!
Satisfied Review Verified CustomerVerified
 

Kevin from hot tub central was very informative when we selected our new hot tub. He was very responsive via email and phone and took time to answer all our questions. The delivery went smoothly. We had an airlock in one of our pumps and they sent a technician out free of charge who was also very helpful and answered questions we had as new hot tub owners. The level of service at hot tub central is spectacular. They stand by their product and are committed to making the customer happy. If you want a place that answers the phone when you call, this is it!
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The lighting does not work & the mechanical compartment door is coming apart (6 days after delivery). I was surprised to see that compartment full of drill shavings & the cutout paraphernalia all laying inside the unit. My tub reflects a unit build that was hurried (even though it was 3 months late) & no manufacturing QA. I am truly concerned with this tub.
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Very happy with hot tub central and all their staff and delivery staff. Everyone was very helpful and friendly. Would definitely recommend hot tub central.
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Very happy with hot tub central and all their staff and delivery staff. Everyone was very helpful and friendly. Would definitely recommend hot tub central.
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Ricardo was very professional and did an excellent job in winterizing my hot tub. He answered any and all question I asked and would highly recommend him to anyone looking for hot tub services. Extremely friendly and informative.
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These folks were/are the best .Not just at the time of the sale but after also. They continue to give me advice & are very friendly. Both John and Larry make themselves ready to give me help. Their business is just close by but with the help given, I would seek them out. For anyone consider an up grade, they have the goods ready.
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I am very happy with our purchase of our hot tub. The staff is very knowledgeable and helpful with any of your questions. Easiest hot tub to maintain. We also get all our supplies there.
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Wonderful people, will make sure everything it perfect
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My second service call with hot tub central Extremely satisfied Tech was courteous, knowledgeable and detail oriented Keeping my 20 year old tub tip top Thank you!
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My second service call with hot tub central Extremely satisfied Tech was courteous, knowledgeable and detail oriented Keeping my 20 year old tub tip top Thank you!
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My second service call with hot tub central Extremely satisfied Tech was courteous, knowledgeable and detail oriented Keeping my 20 year old tub tip top Thank you!
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This review is tied to work that my swim spa needed less than a year into ownership. I started having issues with the pumps failing and heater working incorrectly. Once I let the people at Hot Tub Central know, they were able to send Ricardo right out to take a look at the situation. He was able to rectify the issue, replace the pump and get the swim spa back to working order again all under warranty. The team here goes above and beyond and Ricardo is one of the best at what he does. Thanks Midia and team and Ricardo for taking care of me and my purchase!
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Always professional and on time which is rare these days. If your going to I buy a jacuzzi you must buy from Hot Tub Central ❤️
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Always professional and on time which is rare these days. If your going to I buy a jacuzzi you must buy from Hot Tub Central ❤️
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Always professional and on time which is rare these days. If your going to I buy a jacuzzi you must buy from Hot Tub Central ❤️
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A lot of issues with flow switch. However must note issue addressed in timely manner and now changed over to updated switch to rectify the problem. Always treated well. Added thanks to Ricardo for exceptional work
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Courteous, knowledgeable, quality product.
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Good quality and size I wanted. Good availability even with covid "delay beyond anyone's control. P.S. Brownies were delicious! :)
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From start to finish during the process of purchasing our tub, we were given red carpet treatment from Kevin and his coworkers. I would highly recommend purchasing from Hot Tub Central.
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We are very happy with our purchase and the customer service along the way.
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The guys just finished closing the hot tub for the winter and did an excellent job!
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Mary and I are absolutely enjoying every second of our Bullfrog M8 hot tub. From the moment we saw it in the showroom, it stood out aesthetically. The cabinet is beautiful and the functionality and placement flexibility of the jet packs truly exceeded our expectations. It was worth every penny we spent on it and more. In fact, we will be visiting the showroom again soon, as Mary wants another M8 for our house in Northern New Jersey. The service we received from everyone at Hot Tub Central was extremely professional, courteous, and knowledgeable from the moment we walked through the doors to delivery and installation. We wanted a hot tub immediately and somehow in these crazy times, they made it happen. Thank you!!!
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Mary and I are absolutely enjoying every second of our Bullfrog M8 hot tub. From the moment we saw it in the showroom, it stood out aesthetically. The cabinet is beautiful and the functionality and placement flexibility of the jet packs truly exceeded our expectations. It was worth every penny we spent on it and more. In fact, we will be visiting the showroom again soon, as Mary wants another M8 for our house in Northern New Jersey. The service we received from everyone at Hot Tub Central was extremely professional, courteous, and knowledgeable from the moment we walked through the doors to delivery and installation. We wanted a hot tub immediately and somehow in these crazy times, they made it happen. Thank you!!!
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Mary and I are absolutely enjoying every second of our Bullfrog M8 hot tub. From the moment we saw it in the showroom, it stood out aesthetically. The cabinet is beautiful and the functionality and placement flexibility of the jet packs truly exceeded our expectations. It was worth every penny we spent on it and more. In fact, we will be visiting the showroom again soon, as Mary wants another M8 for our house in Northern New Jersey. The service we received from everyone at Hot Tub Central was extremely professional, courteous, and knowledgeable from the moment we walked through the doors to delivery and installation. We wanted a hot tub immediately and somehow in these crazy times, they made it happen. Thank you!!!
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A task that I believed to be extraordinarily difficult was easily handled by two Informed young guys. Well done. It was a pleasure. I’ll be contacting in the future for tune up and supplies.
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A task that I believed to be extraordinarily difficult was easily handled by two Informed young guys. Well done. It was a pleasure. I’ll be contacting in the future for tune up and supplies.
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Today Dakota came to add chemicals. Five minutes and done. Very pleased with customer service
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We love our hot tub. It has already given us hours of relaxation and family enjoyment during the pandemic. One of the panels was damaged in shipping and was replaced at no charge. A temporary cover was provided until the proper one came in and the crew installed that and the lifter for it upon its delivery. Very satisfied. We got our hot tub up and running in short order with these nice accommodations! Couldn’t be happier!
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Great delivery service 🚚 explained all about hot tub 😊very polite and professional Delay in delivery was due to covid not salesman
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The entire process was very easy. From learning about hot tubs to delivery and set up. Top notch service. Very professional and always kept an open line of communication. A+
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Had to get parts for a hot tub that our neighbor gave us. We didn't know what was needed to get it up and running. Staff was very helpful telling us exactly what we needed to do
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I needed to have a hot tub moved So I called Steve whom got me in the next day. The gentlemen who assisted with the move were very professional and respectful and moved our hot tub quickly with ease.
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They moved a hot tub for me. Very professional. Highly recommend them. They came out to help me when it seemed no one else would.
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BEST SERVICE- EVER!!!!
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Ricardo came to my home to fix my circuit breaker tripping issue. He came earlier than expected and quickly isolated and fixed the problem: He is very professional and knowledgeable with the products. He even resolved one other issue I forgot to mention in the service call. Great Service. Thanks Ricardo and Hot Tub Central.
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Since I bought this tub since last two years, sales and service I got from Hot Tub central is exceptionally best and always took care of my call promptly. Thanks to management and staff of Hit tub central
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Richards is the best!!! Professional and respectful. Tku you everyone for putting up with me while I was waiting for parts.
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We had a leak on our hot tub, which we didn't buy from Hot Tub Central, called and inquired. They said they could handle it and were out to take a look at it the next day. The service tech Ricardo showed up, went to work and within 30 minutes, leak was no more. We couldn't be more pleased.
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Media and the whole staff were incredible knowledgeable and helpful from the purchase experience to the delivery and installation. All of our questions were answered. Incredibly happy we bought from Hot Tub Central. Incredible service and wonderful customer service. Our swim spa has been amazing ❤️.
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Service call was 5 star. Riccardo was professional and explained the work process. Completed the service and was extremely considerate and knowledgeable.
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Midia is such a pleasure to deal with! She is so friendly, positive, knowledgeable, gets things done, spends extra time explaining things.
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Great repair. Good attitudes of all repair techs. Quick , easy. Thanks
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I didn’t answer all above as this was a service call. The technician was courteous and knowledgeable and did a great job!
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Quality service Five stars
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Midia and the staff at Hot Tub Central were fantastic in helping us pick out our Caldera hot tub. They were available to answer all our questions any time we needed and the delivery process was easy and convenient. We would highly recommend Hot Tub Central to anyone looking for a spa or hot tub!!
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We are enjoying the Bullfrog hot tub. Using it as "hydro-therapy" for lower back pain.
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They did a heater replacement in my hot tub and the service tech Ashley was great. Very knowledgeable and very professional!
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Everything is going well. We have some troubles with the panels on the swim spa. Granted, Hot Tub Central is handling the situation and correcting it. Its taking longer than anticipated but this is on the manufacturer.
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Hot Tub Central is a 5 Star Business. Their professionalism, knowledge and standard of care exceeded our expectation. I would recommend Midia to anyone looking to purchase a spa. She really cares about your needs and will delivery on her promise.
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Very professional
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I'm writing this review for Ashley. Ashley has helped us with the service on our tub. She is prompt, friendly, and professional. I highly recommend her services.
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Theresa was very attentive to finding our needs before explaining her products.
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This review is for a service call. I bought my TidalFit swim spa and on the third week we had 60+ MPH winds that broke my cover clips. I called Hot Tub Central to see what I needed to do to get new clips. A couple days later I received a text message that a tech was en route to my house to perform a service call. When I got home my clips were replaced. It was like magic. Great customer service to match a great buying experience. Thanks!!!
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The staff were very friendly and knowledgeable. Availability and delivery of product was quick.
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Teresa was EXCELLENT! She gave me her cell # for any questions. I changed my mind like 5 times and she was outstanding! I told all my friends about her and her service!
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Teresa was excellent!!!! She gave me her cell and answered all my questions and was very patience was me in choosing my hot tub. The entire store in Toms River including the delivery and service woman were outstanding!! I have posted on my Facebook the experience that I had and would HIGHLY recommend this store to all my friends and family!!!
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The experience that I have with the folks in your Hooper Avenue office without standing Teresa was absolutely fabulous calling her texting her answering all my questions she will be the reason that I will continue to shop there and recommend others
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I recently found Hot Tub Central for my Bullfrog Spa needs. We needed 6 new headrests for our spa and had dealt with another store before finding Hot Tub Central. Wow, what a difference it has made. I called and spoke to Theresa and it was really easy from then on. She understood all of my needs and asked the right questions. Very seamless process. Theresa contacted me to let me know product was ordered and kept me abreast of order status. Was able to visit their store and was quite impressed with Hot Tub display floor. Wow. Had a number of accessories on display that we had only looked at before that online. Was able to see in person and purchased a few. I can say that all my hot tub needs from now on will be thru Hot Tub Central and Theresa. Thank you
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Ashley and the staff of hot tub center were very helpful in helping fix and repair and older hot tub. Ashley was very knowledgable and put in 100% extra effort to get the job done i would highly recommend them for service and sales
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Ashley was wonderful! She was so nice and patient with me since I knew NOTHING about hot tubs. She did a great job and I feel comfortable now with our you tub!
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Excellent job of the team thank you very much!
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Ashely was very professional!
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We are very happy with our new hot tub. There’s a problem with the panel but Ashley came right out the next day and identified the problem and will replace it.
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Ashley who did our repairs on our Sundance Jacuzzi did a great job. When the first pump did not work she was on the phone with sundance for over an hour trying to get it to work and found out they sent a bad pump. She came back the following week and put the new one and our Jacuzzi has been running great. I highly recommend Hot Tube Central for your next Jacuzzi.
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Delivery incomplete, 7wks still no stereo system, plug release valve for draining tub defect. Still inoperable
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Best choice ever! Good selection and customer service. You will love yours too!
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Had a very good experience with Hot Tub Central. Staff was very knowledgeable and informative. I would highly recommend this establishment.
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We decided to get a hot tub and after shopping around we found Midia at Hot Tub Central. I could not be happier with the level of service, professionalism and the pricing that Midia and their team provided us. Midia guided me to the tub that would work best for my family and we selected a Bullfrog hot tub. We have spent more time in the hot tub than I would have thought as we go in almost every other day. I have a bad back and have found great relief from tired and ache back muscles. We purchased an aftermarket sanitization unit (ecosmarte) that utilizes no chemicals but which presented some difficulty in getting hooked up. This was not Hot Tub Central's responsibility but Ashley their service tech came out multiple times to make sure we got it hooked up correctly and assisted my guy to get it integrated with the hot tub system. The friendly and professional staff at Hot Tub Central went above and beyond to make my hot tub experience a very positive one. I would recommend them to anyone looking to get a spa.
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Staff has been wonderful!
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When we changed our minds about the lid, you came right away to ensure our satisfaction.
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Painless Purchase--Owner was helpful had all the answers and followed through with her promises.
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My hot tub was purchased in June of this year.(& we LOVE it) I called Midia to discuss moving it (& /setting it up) to a new location that we will be living at for a year before weather got any colder. She was able to do it the day after I called. The movers were timely & excellent. I can’t wait for the water to heat up to start using it again.
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Amazing experience! No pressure. knowledgeable staff. Answered all questions, didn't feel obligated to purchase.
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Very pleased with our hot tub purchase. Great customer service. So helpful.
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Very Professional and prompt. Highly recommended Media is the Best Thanks
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Had an old spa I wanted repaired. They walked me through the costs to repair and showed me a new spas which was delivered same day. knowledgeable people. Great value for the money.
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Ashley is always awesome and does a great job
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Impressed and extremely satisfied is an understatement! The owner, Midia, was kind, friendly, patient, knowledgeable, and extremely helpful since I knew nothing about hot tubs. You can't beat the service and I will be a lifetime customer for those reasons. She even came to my house Labor Day weekend to hook up the hot tub and show me how to use and take care of it. I highly recommend this store if you are in the market for hot tubs. The service alone is impeccable! 
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Strap on cover broken during installation & never repaired. Other than that, good experience.
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I purchased a Sundance in 1990; it worked great until Hurricane Sandy split it! Chose Hot Tub Central for quality, service, and price.
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Nice product display in showroom. I am very satisfied with service after the sale.
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Very professional and knew products very well. Didn't push us to buy.
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Our salesperson was honest, helpful, knowledgeable, and definitely influenced our purchase decision. Overall an Excellent Experience!
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This is one company that believes in service and customer satisfaction. The purchase of our hot tub was something out of our comfort zone. The entire staff made it a painless experience. BRAVO TO ALL OF THEM
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Hot Tub Central. responded:
"We thank you for choosing us for your purchase. It is our pleasure to know that you are enjoying your hot tub! Always call on us to anything you might need."

Love it!!! This is a high quality hot tub!!! The jets are therapeutic and the lights give great ambiance. Delivery very fast. The owner Midia is a great person and best professional. 😍😍😍 I and my husband are very pleased with our purchase so far. Highly recommended shopping with Hot Tub Central.
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I have had a Sundance Hot tub for 10 years. I always dreaded the service piece of my tub. Recently, I called Brittany of Hot Tub Central. Her response to my service inquiry was immediate. She guided me thru the diagnosis and ordered the part immediately. Brittany set the service expectation and delivered big time. I am happy that I found a business that truly cares about their customers. I have three hot tub stores closer to my house near LBI, NJ, but I will drive to Toms River because the level of service is exceptional. If you are frustrated with your hot tub service provider... call Brittany.
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It was a pleasure purchasing a new spa from Midia and her team including Dave for delivery and Ashley in getting us set up. They were extremely helpful, friendly and professional, we definitely recommend Hot Tub Central.
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We always wanted a hot tub and almost bought one from Costco. After we did some research and visited some stores we were really confused until our visit to Hot Tub Central. We were greeted by Midia with a big welcoming smile and right away put us at ease. It was refreshing to finally talk to a person who wasn’t trying to just sell us something. She took the time to answer all of our questions and listened to our family needs. The delivery was on time and they came to our home to make sure everything was done to our satisfaction and helped us understand everything about our new hot tub. Thank you and yes go there before you buy.
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Midia, our salesperson and owner was terrific. Her pricing and sales business model were easy, informative and resulted in a quick sale. She also included a free lift, upgraded cover, Spa stairs and side mounted stainless steel grip railing for easy access. She came to our home to ensure the site was accessible to her crew and would be safe for us to place it on our deck. The delivery crew was experienced and worked hard to ensure all was correctly fitted including our top lift. Midia visited us after installation to ensure everything was done correctly and that we were pleased. She also gave us a short course on spa maintenance, water testing, and remedies of correcting water quality problems. She also provided us with a kit consisting of over 12 reagents to maintain our spa. All materials were high quality. We have been enjoying our Sundance tub nearly every night.
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