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Explore USA RV Canton 05

Explore USA RV Canton 05

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22719 IH 20
Wills Point, TX 75619
Phone: 903-865-1130

Wills Point, TX

Explore USA RV Supercenter offers a premier RV experience as a one-stop shop for all your RV needs. If you're considering purchasing a new RV, our inventory includes a wide selection of new and used models, as well as frequent specials offering discounted prices.

Our service center, staffed with highly experienced technicians, provides full service assistance for RVs and other towables, and can conduct any necessary maintenance or repairs.

We serve our customers with an honest approach to sales and timely service & support. Our goal is for you to enjoy your travel and build family memories that will last a lifetime!

Business Profile of Explore USA RV Canton 05 - Wills Point, TX

Office Type: Service & Sales
Hours: • Mon-Fri 9AM-7PM
• Sat 9AM-6PM
• Sun 11AM-4PM
Service: • Mon-Fri 8AM-5PM
• Closed 12-1PM for Lunch
• Sat-Sun Closed
Inventory: • RVs
• Travel trailers
• Fifth wheels
• Toy haulers
Languages: • English
• Spanish
Manufacturers: • Heartland
• Palomino
• CrossRoads
• Dutchmen
• Redwood
• VanLeigh
Serving Areas: • Canton
• Wills Point
• Cedar Grove
• Edgewood
• Myrtle Springs
• Wentworth

Customer Reviews

Overall a very positive experience. Both the guys in canton and in mesquite were very professional and knowledgeable.
Satisfied Review Verified CustomerVerified

I was extremely satisfied with the sales department, but when I went to pick up my purchase I was completely unsatisfied. We purchased a fireplace to be added to camper, and it was very unprofessional....
Satisfied Review Verified CustomerVerified

Friendly and did all they could to get us what we wanted in a travel trailer. Didn't like that they didn't have a service person to come out to fix problems. Also too high on none warranty work. Over all, will be back for next one
Satisfied Review Verified CustomerVerified

Purchase experience was courteous and adequate; however, service since then has been less than desirable. The requirement to keep our trailer while waiting on warranty parts to arrive, inhibits our enjoyment and use for months. 3 months to replace a cabinet door and antennae is outrageous. Camping World was able to order a warranty a/c for us and replace it in one day, whereas Explore USA Required 3 weeks just to get an appt to check the unit. My expectations were greater after spending $32,000. I wouldn’t recommend them to anyone. Buyer beware. You will have your travel dreams crushed as you sit at home waiting slow service repairs.
Satisfied Review Verified CustomerVerified

Brandon did a great job in getting us what we wanted in our 5th wheel. I was disappointed with the level of professionalism in the management and finance dept. I was told that they had to pay the Oklahoma taxes on trailer and include this in the total finance. They did not know how to calculate OK taxes and tried to charge me double the amount actually owed. I had to get a quote from our local office before they would reduce the amount to the correct amount do OK. Jason the service tech did a good job instructing us on the features and how to instruction. Our 5th wheel was not cleaned up very well,sawdust on all cabinet shelves, all the windows were not clean. We were told the trailer was ready to pull home, fortunately I stopped a few miles down the road to find 3 windows open and an access door unlocked and flopping. Glad I checked cause we then drove into a rain storm that would have caused some water damage. Overall I am happy with the purchase and have been happy with their after sale responses to a few other issues we have had.
Satisfied Review Verified CustomerVerified

Excellent staff friendly,very knowledgable and professional.
Satisfied Review Verified CustomerVerified

Management, Sales and Delivery staff was great. The one concern was the Service bay and screws and material on the ground. Under most circumstances this would be over looks. Unfortunately this resulted in a flat tire immediately with our trailer. This led to an extended period of figuring out how to change something relatively simple. No lug nut wrench, jack, instructions. Used Extended Coverage to get tire off, I took it the rest of the way. A clean Service Bay area would avoided this problem. Without going into detail, I think I understand no one wants to talk about changing flats on trailers for an assortment of reason, including insurance/warranty liabilities. Unfortunately ignoring this void is not going to fix the problem, nor will it lead to exceptional customer satisfaction.
Satisfied Review Verified CustomerVerified

Very friendly and willing to show me multiple homes. No pressure sales. Service dept has been very helpful
Satisfied Review Verified CustomerVerified

Great people to do business with and very knowledgeable. Highly recommend!
Satisfied Review Verified CustomerVerified

We searched for 8 months for an RV that met our expectations. Jimmy, the manager, was professional and courteous. He welcomed us at the Dallas RV show and never pressured us. Great experience all around.
Satisfied Review Verified CustomerVerified

Salesman was great,financing was easy,tech knew his business & was super. We were a little disappointed @ cleanliness,sawdust everyplace, carpet scrapes rolled under slide out. They even had a girl clean for 2nd time, but was still terrible.
Satisfied Review Verified CustomerVerified

Great group of folks who we dealt with. From the sales person to the delivery crew.
Satisfied Review Verified CustomerVerified

Brandon and the staff have been great, especially because we are first time owners. They have been patient. Thank you
Satisfied Review Verified CustomerVerified

We were very impressed at the RV show with salesman, Tim. He was very knowledgeable, honest, kind and extremely helpful. The financial guy-Matt was no games-upfront kind of person--very easy and stress free. At our training the day we picked up the RV, Justin was absolutely thorough, patient, and so willing to share his vast skills and workings of the RV --top to bottom. Carrie, who does the paperwork, was very sweet and made sure everything was perfect. We would not hesitate to recommend ExploreUSA. You will have a great experience. Wonderful people!
Satisfied Review Verified CustomerVerified

Very good experience. We love our new camper, and can't wait to start making memories . Every one was friendly . Thank you
Satisfied Review Verified CustomerVerified

Coming from a similar field, I appreciate great customer service. Derick, our sales representative was fantastic to deal with and he listened to what we needed. He is top notch! Tracy, the GM, was honest and straight forward in the pricing & financing which allowed for a smooth transaction. Then at delivery Keri, Ricky and Even capped off an overall fabulous experience. I am also very grateful for Jason helping us get the accessories we needed during his lunch time. Everyone was extremely nice and professional. Thank you all & God bless you every one!!
Satisfied Review Verified CustomerVerified

Professional sales personnel, very friendly and knowledgeable, extremely helpful, overall excellent and courteous staff.
Satisfied Review Verified CustomerVerified

This is our second unit to purchase from Evan at Explorer. We had a great and very fun experience. Evan went above and beyond getting us into the right fit for our family. We absolutely love our new Fifth Wheel.
Satisfied Review Verified CustomerVerified

9/8/17: I really enjoyed the sales Tim provided and found it a pleasure to work with Explore USA. I am on the other hand having worry issues about a warranty issue that I HOPE the service is handling on my unit. I owned a Paint and Body shop as well as working for Ford Dealer for 27 years and I ALWAYS stressed to my service department manager that QSC was VERY important contact with updates to our customers. I reported an issue with my unit to your service, sent the required items requested, waited and after a week called your service back and they requested some more photo items, then the next day received email from your service they received and would file and after one week still no update. I had planed on calling again next week then received this email. I would REALLY like to know the status. I understand that in the service business it can all at once pile up. I am not upset and it is not a major issue, my concern is if and when I have an issue is this how it would be handled. Well said enough if you get the chance could you check with your service on my issue. I will be awaiting your response. Thanks, Richard Mabry<>< 903.262.8280
Satisfied Review Verified CustomerVerified

Great to do business with! Tracy and Stephen great at what they do!
Satisfied Review Verified CustomerVerified

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