
recommend this business
Carddine Spas of San Marcos

1144 Los Vallecitos Blvd
San Marcos, CA 92069
Phone: (760) 759-1111
San Marcos, CA
We know how important your relaxation time is. That's why we work so hard to make sure your private resort is just the way you want it. Whether you need a full backyard redesign complete with outdoor kitchen, hot tub, and fire pit, or just a few bar stools, Carddine has it. Give us a call or stop by one of our stores and you will see the difference that makes us unique.
Business Profile of Carddine Spas of San Marcos
Office Type: |
• Sales & Service • Installation • Maintenance |
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Store Hours: |
• Mon-Sat 10am-6pm • Sun 11am-5pm |
Inventory: |
• Hot Tubs • Swim Spas • BBQ Islands • BBQ Grills • Grilling Accessories • Fire Pits View All... |
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Manufacturers: |
• Aqua Finesse • Bromic Heating • Bull BBQ • Buschbeck • Catalina Spas • Challenger Designs View All... |
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Serving Areas: |
• Escondido • San Diego • San Marcos • Temecula • Carlsbad • Lakeside View All... |
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Customer Reviews
Both the Hot Tub and the grill selection/variety allowed for us to choose something really nice that fit our budget.
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Verified 4/2/18 Victor (Temecula, CA)
initially we were very pleased with the service. even when the product was delivered damaged, the delivery person stated they would be able to fix with no problem. he contacted me a week or so later, stated he had the replacement piece and made arrangements to come out. after attempting a repair, the corner tile was crooked and uneven. after it dried I could relaly tell how misaligned the piece was. I called the team member to ask about it. he didn't answer, I left a msg and set pictures. no response. I called again a few days later, no response. I waited a few days, contacted the company, NO RESPONSE. not at all happy with the negative follow up
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Verified 3/23/18 Darnell & Lisa (Escondido, CA)
We bought a floor model BBQ island. Sale was easy and professional. After delivery when we noticed a little chipping they quickly sent some patch. Very satisfied with the whole process.
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Verified 3/22/18
Knowledgeable & Honest
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Verified 3/20/18 George (Banning, CA)
I bought the jacuzzi to replace an old one. When using all features of the jacuzzi jets and lights, the jacuzzi trips either the GFI or the regular power. We have the required power and do not understand why this occurs. Have left message with store looking for help. Other than that, we love it but want to use all of it!
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Verified 3/19/18 CIndy (Huntington Beach, CA)
Great customer service and a good price.
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Verified 2/27/18 Julie (Oceanside, CA)
Good quality and price
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Verified 2/21/18 Melanie (Long Beach, CA)
Chose to do business with you because of your no pressure sales and longevity of business.
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Verified 2/3/18 Rhonda (Temecula, CA)
We liked that our salesman actually let us sit in a spa to get a feeling for the size we would need.
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Verified 1/17/18 Matt (Temecula, CA)
We only stopped at Carddine Spas to browse, but our salesman was so amazing that we left with a spa. Wow! He was correct. It has really improved the quality of our life.
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Verified 1/17/18 Matt (Temecula, CA)
Such a fantastic experience we will recommend Carddine to all we know. Thank you Jorge for all your knowledge and help!
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Verified 1/4/18 Traci (Winchester, CA)
Had the style I was looking for at a good price.
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Verified 12/26/17 Dana (Vista, CA)
Carmelo was wonderful, as were the delivery guys!
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Verified 12/22/17 Al (El Cajon, CA)
I Love this BBQ. Good looking and works very well
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Verified 12/20/17 Cary (Rialto, Ca)
We are very satisfied with the Vita Prestige spa that we purchased. The quality of the product, sales information, delivery, and service were all top notch.
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Verified 12/12/17 John (La Mesa, CA)
Good experience at the store
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Verified 12/10/17 Phil (Chula Vista, CA)
I have bought 2 kitchen islands in 3 years and 1 hot tub.
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Verified 12/6/17 Chad (Chula Vista, CA)
Process was very smooth from beginning to end. Easy to work with everyone and they communicated well. Only feedback was with the sound system that came with the BBQ island. Was told that it would be bluetooth, when in fact it is not. Not sure if this can be corrected now that the system is installed.
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Verified 11/27/17 Paul (chino, ca)
Everything was great until we had a small issue. The spa was delivered with a broken buckle and what appeared to be a missing pillow. We were treated very poorly like we did not know what we were talking about and spoke to us like we were idiots. Poor customer relations when we just bought a new spa from them. Then we had to pay for the postage for the broken buckle because they did not add enough postage. Disappointing.
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Verified 11/14/17 Roberta (Spring Valley, CA)
Good customer service. Good price.
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Verified 11/3/17 Pat (Murrieta, CA)
Carddine sales person was very professional and courteous. Great job explaining products. Extremely happy with my purchase, products of the highest quality at a great price. Thank you.
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Verified 10/30/17 Michael (Newbury Park, CA)
Good price, pleasant to work with.
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Verified 10/30/17 Dale (Oceanside, CA)
Enrique from the Temecula store really took his time with me and helped me transform an ugly fire-pit into a very nice one with glass beads and a stainless steel burner. Thank you Enrique, sincerely John C
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Verified 10/14/17 John (Menifee, Ca)
Thank you for the brownies!!
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Verified 10/13/17 Joe (La Jolla, CA)
Great Quality, Great Service, Great Value!
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Verified 10/13/17 Carlos (Mission Viejo, California)
Had shape and quality of spa I wanted.
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Verified 10/12/17 Charlie (Chula Vista, CA)
Would have liked an in-person explanation of how to use all settings/controls. Otherwise great and easy experience.
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Verified 10/12/17
Wanted an outdoor BBQ "kitchen" for pool deck. Shopped several brands. Loved Carddine quality and ability to fill all needs! Good price, too. Excellent installation, followup.
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Verified 10/6/17 William (El Cajon, CA)
Delivery crew delivered product. No one from the company called or visited to make sure I knew how to start the spa up. Incredibly poor customer service. Spa doesn't work properly. Sorry I made the purchase. Lousy warranty.
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Verified 10/3/17 CRAIG (SAN DIEGO, CA)
Professional staff that pointed out great attributes (jet locations) of the spa we bought. We purchased the floor model at the SD fair and received a good price. Deliver persons knowledgeable and nice. It's our first spa and we are really enjoying it. Thanks. Karen Jenkins
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Verified 9/30/17 Karen (La Mesa, CA)
Lots of spas on display at the fair. Best product for what we wanted. Your's was just right for our space, budget and needs. No BS from salesperson--just good info. Good price & followed up after sale.
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Verified 9/30/17 Pamela (Lemon Grove, CA)
Follow through was outstanding. Needed HOA approval, delayed 3 weeks - no worries with Escondido Store. Also electrician was great - their recommendation
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Verified 9/6/17 Linda (Carlsbad, CA)
My only issue is that my large BBQ island was delivered and the granite top was very, very dirty. There was some residue on it that was not cleaned off. I called to ask about it and was casually told granite cleaner works. Well, it doesn't work that well and for a $10,000 BBQ I would expect more.
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Verified 9/5/17 David (El Cajon, CA)
Keith made us a great deal. Great quality and service.
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Verified 8/29/17 David (San Diego, CA)
Great product.
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Verified 8/28/17 Chris (Chula Vista, CA)
We purchased our spa at the fair. Carol was friendly and professional. The delivery crew was very friendly and were mindful of obstacles in the way as they brought the spa in and set it up. They really had to plan how to get it into place to avoid damage and did an excellent job. After I got it wired up Tomas came out and did an orientation with us and answered many questions as this is our first spa. A positive experience all the way around with this company.
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Verified 8/27/17 David (El Cajon, CALIFORNIA)
The installation team cut the hole for the sink too large and in the wrong location. They said they would run an electrical line for a fan down the back, but failed to do so.
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Verified 8/16/17 Ken (San Diego, CA)
We purchased at the Del Mar Fair. Salesman was excellent. We are extremely disappointed in the follow up. Although my husband had more than one contact with your service department to inquired into what electrical set-up needed to be ready, he was not given even the basic information of breaker needed and number of wires. This lead to an addition $300 expense to have an electrician come out and reconfigure our current set-up into the correct format on the day of delivery before spa was delivered. This was a stressful and expensive cost that did not need to happen.
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Verified 8/16/17 Dale (El Cajon, CA)
Working with Keith was great, he knew his stuff. There was no hard pressure sales which we liked. We had a slight issue with the delivery and some minor damage, but Armando on the delivery team was fantastic and very personable, determined to assist in making it right.
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Verified 7/24/17 Sheri (Fallbrook, Ca)
Working with Keith was great, he knew his stuff. There was no hard pressure sales which we liked. We had a slight issue with the delivery and some minor damage, but Armando on the delivery team was fantastic and very personable, determined to assist in making it right.
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Verified 7/24/17 Sheri (Fallbrook, Ca)
I'm very happy with Scott at Cardine. He made buying very simple. Answered all my questions and was honest.
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Verified 7/23/17 Joseph (San Diego, CA)
We really enjoyed this purchase experience. Keith was very knowledgeable and friendly. We didn't feel that high pressure sales push that you feel at most places. We had a couple delivery glitches, but Armando on the delivery team was awesome and made sure everything was taken care of for us.
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Verified 7/5/17 Sheri (Fallbrook, CA)
Scott was an exceptional young man. The head office experience was ok.. but I was disappointed that the cover was not the color I had ordered ! And when I questioned I was then told after delivery, the color I ordered was not available..? Every other issue was covered professionally... Because of design of my patio, the current color does not enhance my patio
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Verified 7/3/17 Shelli (Coronado, CA)
Great service and knowledge of product.
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Verified 7/3/17 Eric (Chula Vista, CA)
Bought my outdoor island replacement grill (Bull) from Jorge 8 years ago, and now my Hot Tub from him. Great Salesman who not only believes in what he sells but also stand behind every sale he makes.
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Verified 6/24/17 Rick (Murrieta, CA)
Been going to your Temecula location and buying from Jorge for over 10 years. We have bought an outdoor island replacement BBQ (Bull), all my Traeger supplies, and now a Hot Tub from this location. You guys provide the best quality outdoor merchandise and stand behind each sale you make with excellent warranties. Will be coming back here for years to come and will continue to recommend you to all our friends and family.
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Verified 6/24/17 Rick (Murrieta, CA)
I purchased from the fair and not the showroom. They honored the price even though it took me over two years to pay for the spa. The install was a little hairy, but they responded quickly and immediately to my concerns. The spa itself is amazing and I would buy it again.
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Verified 6/20/17 Rosslynn (Rancho Cucamonga, CA)
The delivery time for our fire pit was 2 weeks later than promised and then when delivered it was the wrong color.
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Verified 6/9/17 Kim (Fullerton, CA)
I couldn't be happier and I'm a tough guy to please very professional on all levels
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Verified 6/9/17 Al (Cypress, CA)
I couldn't be happier and I'm a tough guy to please very professional on all levels
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Verified 6/9/17 Al (Cypress, CA)
I couldn't be happier and I'm a tough guy to please very professional on all levels
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Verified 6/9/17 Al (Cypress, CA)
I couldn't be happier and I'm a tough guy to please very professional on all levels
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Verified 6/9/17 Al (Cypress, CA)
Sales person was very knowledgeable and pleasant. Numerous options were available to choose from. Delivery crew did an outstanding job. Would highly recommend this company.
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Verified 5/21/17 Gary
I'm extremely disappointed on the failure of Carddines Spa of meeting it's sales commitments. I've was told that I would receive the instruction manual and all supporting documentation of the purchased spa to include the warranty information. I've requested the information several times and was promised by both the sales person and the Company Manager that I would receive the information and still have not receive it. I was given the wrong electrical information to install the spa requiring me to have my electrician return twice to install the proper amperage circuit breaker. Extremely disappointed. Manager Carmelo at the main office has not lived up to his commitment to provide me with the requested information on 3 different attempts.
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Verified 5/15/17 Ralph (Spring Valley, CA)
The Sales Rep was very helpful and gave me a discount and an upgrade on the BBQ and Island. The delivery was easy and the movers showed me how to operate clean the BBQ. All and all very satisfied. Looking forward to Summer BBQ'n!
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Verified 5/5/17 Tom (Poway, CA)
We love you guys!
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Verified 5/4/17 Nolan (Menifee, CA)
Everything went like clockwork no delays referred contractors were excellent & timely. Very good experience thanks for everything
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Verified 5/4/17 Charles (Temecula, CA)
Awaiting crew to get fire table ignition system to work and to retouch faux brick
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Verified 4/28/17 James (San Diego, CA)
all was good everyone was helpful
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Verified 4/28/17 James (San Diego, CA)
Rudy did a good job as a salesperson and product quality is good.
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Verified 4/18/17 Randy (Menifee, CA)
Pam was awesome, very knowledgeable, and accommodating to our needs. Delivery and install went smoothly. Tomas provided a good overview on how to maintain the spa.
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Verified 4/18/17 George (Temecula, CA)
Carol was an excellent salesperson: very helpful and thorough. Carmelo and all the guys at the Escondido location were incredibly efficient, friendly, and answered all our questions. Our installers went above and beyond our expectations. I would recommend Carddine Spas to anyone and everyone!
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Verified 4/1/17 Donna (Yuma, AZ)
Pam was excellent sales professional. She is the reason we purchased from Carddine
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Verified 2/28/17 Michele (Temecula, CA)
Happy so far. But haven't been given advice on how to use hot tub or the chemicals and wasn't given everything in the start up box, had to goto a different store and buy a bunch of stuff
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Verified 12/1/16 Chad (san diego, ca)
The delivery crew arrived on time. Excellent shape and very courteous team. Thank You
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Verified 11/22/16 Debbi (carlsbad, ca)
Delivery was excellent, It was explained in detail, very good. The crew deserves a big "Raise"
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Verified 11/22/16 John
Great Job Carddine
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Verified 11/22/16 muhad
Fili and his crew were great the delivery was excellent.
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Verified 11/22/16 Winston
We are loyal customers today, The service we had from Julian was awesome, We learned something new and made a purchase based on that. Thank You Julian
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Verified 11/22/16 Breece and Jerry
Everyone did a great job, efficient and friendly. Thanks
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Verified 11/8/16 Jane (san marcos, california)
The crew was very helpful, polite and cooperative for the install.
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Verified 11/8/16 Greg (san diego, California)
Thank You Carddine
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Verified 11/8/16 Deanna (san digo, california)
Great Service!
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Verified 11/8/16 ilan & (san diego, california)
All very Helpful!!
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Verified 11/8/16 Karin (el cajon, ca)
Early arrival was not expected or planned for. Appointment was for 12-4pm. Crew showed up @11. Otherwise great experience!
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Verified 11/8/16 William (san diego, california)
Thank You Good Job!!
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Verified 11/8/16 John (spring Valley, california)
Fast, courteous, nice group of guys. Will use your services again in the future and will definitely recommend to others.
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Verified 11/8/16 Dayton (El Cajon, california)
The delivery crew was cooperative, careful not to damage plants and spa. Awesome Team!!!
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Verified 11/8/16 Daniel (san diego, california)
Great Service!
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Verified 11/8/16 Rick and (corona, california)
Rudy and Pam are great!! Always Helpful!
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Verified 11/8/16 Paul (san marcos, california)
Great Service. Fast and efficient. Good Job!!
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Verified 11/8/16 Steve (Menifee, california)
Excellent Product, Excellent Delivery & Explanation.
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Verified 11/8/16 Mitch (winchester, california)
Purchasing our pool table was super easy and she made us feel confident in our purchase.
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Verified 11/8/16 Ryan and Debbie (Wildomar, california)
I walked in not knowing what I wanted to purchase. I was greeted by Rudy who spent time with me and gave me all the knowledge I needed. Thank You Rudy
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Verified 11/8/16 Sonya (Temecula, california)
Came in removed and disconnected old spa and installed new one. Great Job
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Verified 11/8/16 Reginald (corona, california)
Very Professional with a difficult installation. Answered all my questions and explained everything to me. Thank you!
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Verified 11/8/16 Terry and Kathy (canyon lake, california)
Awesome service! Thank You so much!
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Verified 11/8/16 Lance and Kristi (lake elsinore, california)
The crew was very pleasurable and made sure the install was done to my satisfaction. Thank You!
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Verified 11/8/16 Gilber (oceanside, ca)
Great Support, Great Customer Service.
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Verified 11/8/16 David (escondido, ca)
Love my new spa..
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Verified 11/2/16 Marcia (lakeside, ca)
This company was very patient with us and made every effort to ensure safe and easy delivery.
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Verified 10/26/16 Eugenia (chula vista, ca)
We Loved Your Temecula Showroom and Rudy was great. Thank You Carddine
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Verified 9/26/16 Melissa
I wanted to let you know how impressed I was with the work Efren did to repair my Bull BBQ! We scheduled the time for repair, he showed up on time, and did a great job replacing my BBQ frame assembly. Bull BBQ's are great, but having the support to keep them running is FANTASTIC! Keep up the good work, Val Reynolds #1 BULL BBQ FAN
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Verified 9/20/16 Val (san diego, california)
I have only put a down payment as of now.
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Verified 9/20/16 Tong
Excellent Service Jorge was very knowledgable, friendly and willing to give us his time. These Qualities are all hard to find these days.
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Verified 9/12/16 Lance and Kristi (Lake Elsinore, California)
Pam was excellent from start to finish. She worked with both my wife and I throughout the Process and was very Helpful. We purchased a Prestige Floor Model Thank You Pam
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Verified 9/12/16 Josh & Carrie (Murrieta, California)
Thank You Carddine for the Brownies!!!
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Verified 9/12/16 Robert (Murrieta, california)
I have been doing business with Bull BBQ and Carddine Spas for years. The salesman I work with, Duane, is very knowledgeable and patient. I love the new location and would definitely recommend Carddine to anyone looking for a new spa or bbq.
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Verified 9/12/16 Steve (san diego, california)
Carddine was Fast, Professional, and helpful with chemical protocol. Thank You Carddine
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Verified 9/12/16 Josh (cardiff, california)
My experience with Carddine was all good! Thank You
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Verified 9/12/16 Tony
We bought a floor model BBQ island from these guys and couldn't be happier. Nicole, the sales women, was not pushy and was constantly available to answer our questions via phone or text. Then, the delivery guys were great! I want to say the main guy was Fili? He was super helpful and patient with us as it was difficult to fit the island into our backyard. He even sent a part in the mail that he noticed was missing. We are really pleased with the service, the price and the product... Seriously!
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Verified 9/7/16 Brittany (Banning, CA)
I recently purchased a spa from Carddine, I have never had such fantastic customer service!!! from start to finish!. Nichole was my salesperson who guided me seamlessly through my huge purchase and gave me an incredible deal so I was able to afford my payments.They also picked up my spa, cleaned everything up and gave me a week to prep my concrete for the new spa, (that's unheard of!) Upon delivery I realized I made huge mistake and chose the wrong color!!!! Very disappointing but totally my error. The delivery guys, Fili, Thomas, and Salud graciously wrapped it up and took it back to the warehouse, thanks to the wonderful manager that okayed it (Julian). I couldn't be happier!
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Verified 9/7/16 Michele (chula vista, CA)
Nicole was very helpful and knowledgable. After reviewing many competitors and getting advice from another Carddine customer, we decided that a Bull built-in BBQ was the best bbq for the price. Very happy with the decision and would highly recommend to others.
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Verified 9/7/16 Matt (Escondido, CA)
I've visited this store on a number of occasions to purchase BBQ accessories and ask follow up questions to a previous BBQ purchase i had made. Let me tell you that these guys are great guys. Customer services is second to none. I can always count on someone being there to answer any questions i may have. Always willing to help!!! If you require excellent services, this is your store. You will not be disappointed
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Verified 9/7/16 Freddy (Murrieta, CA)
This was by far the largest purchase I made for my backyard. On top of that even though I've used hot tubs, I've never owned one myself. So I had some apprehension to say the least but it turned out to be a great purchase! I knew I wanted to get the best deal and, after looking around, Carddine had a floor model that my family and I fell in love with. The jets themselves are very powerful. It has a waterfall you can turn off and LED lights with various color schemes. There are two things I would strongly recommend and that's writing any questions you might have before they deliver your Spa, and the second thing is make sure you check out their site for coupons or specials they might have going on that month.
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Verified 9/7/16 Cheryl (Temecula, CA)
My new Angus BBQ cooks better than my Expensive GE Monogram Unit.
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Verified 9/7/16 Rene (Temecula, CA)
All the people who work here are so friendly! They are like family!! George, Rudy, Pam(Hazel) we love them. Thank you guys!!
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Verified 9/7/16 Deena
I purchased a new spa and as a floor model it was discounted so the price was very reasonable. It was delivered the same week and the delivery guys did a great job in hauling my old spa away and setting up my new one. I am very happy with the spa and would recommend this company for product delivery and follow on purchase of spa products
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Verified 8/30/16 Chris (sa diego, ca)
We just had our beautiful BBQ island delivered. We loved the ability to make as many custom changes to our BBQ. We added a Stainless Cooler. We used a kegarator instead of the fridge. We also added a fire pit and a huge umbrella. It seats 6 comfortably. It all turned out perfect. The staff were awesome and friendly. We have been back many time for additional accessories. We are looking forward to pool parties and using our new BBQ.
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Verified 8/30/16 Scott (san diego, ca)
Jorge was an excellent sales person. He was amazing making our dream of owning an island came true. I will recommend to everyone. Thank You
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Verified 8/30/16 Patrick (Lake Elsinore, california)
Building a new patio and Carddine in San Diego came highly recommended by two friends. Julian was very knowledgeable about the Bull grills and helped us select the right grill for our backyard. The grill and all the accessories were available with no lead time for delivery.
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Verified 8/30/16 Pamela (san diego, ca)
My sales person was excellent & patient He answered every question & every call. Manny
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Verified 8/30/16 Suzi (lakeside, california)
Buying a Swim Spa is the best purchase I have EVER made! Arthritis on a knee had prevented me from walking or doing any aerobic exercise. After visiting the doctor, I knew that I did not want shots nor surgery. Having a nephew who is an orthopedic surgeon and that swimming helped his daughter with arthritis, I decided to "bite the bullet" and buy a heated swim spa. Started swimming in the warm water every day for 30 min. or more. Immediately started to see the results. Within weeks, could walk normally. Anyone with arthritis should buy a swim spa and exercise in the warm water on a regular basis!!! I will testify to that... As an PLUS: Carddine Spa & BBQ's in San Marcos have given me the best personalized service. They take their time in answering my questions. Very happy bought it from them... and... my grandchildren love the warm pool!
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Verified 8/30/16 sandra (carlsbad, california)
I just received my BBQ island/outdoor kitchen from Bull BBQS & Carddine Spas. I had seen them (and other manufacturers) at a home show recently. I selected Carddine because I heard of their rep and Bull's Consumer Reports rating. I'm so glad I chose them and couldn't be happier! Everything about the experience was truly exceptional. They scheduled a rep to for a site inspection to make sure the one I wanted would fit under my gazebo and he brought sample materials to color match my house and landscaping. They did a beautiful job customizing it to exactly what I (and my wife) wanted. Everything is even better than I expected. They delivered it right on schedule. Due to the size and the awkward position my gas, water, electric, and drains pipes were at it took some maneuvering but we got it exactly where I wanted it. The delivery people were patient and professional. From the grill to the MP3 player/FM Radio to the fridge, everything looks and works great. We have a lot of BBQ's / events in our yard and this will certainly be the focal point of activity. I'd have to say, for anyone looking for the ultimate BBQ, you want to choose the best, and that's what they deliver!
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Verified 8/30/16 Tim and (escondido, california)
Great Experience! Nicole was very helpful and Knowledgable about the bull grills. Everything is working perfectly! Nicole and Carddine did a great job.
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Verified 8/30/16 Charles (San Macos, california)
Carddine is an excellent place to buy a spa or BBQ. The staff are great and the products are top quality. I was especially impressed with the service and delivery people. The delivery seemed like it would be very difficult because of the fence and tight squeeze by the air conditioner and I was nervous because I had heard lots of horror stories about scratched spas and damage to houses during delivery. The guys from Carddine were SUPER careful and took their time to make sure that the spa and house were safe from damage the whole time. GREAT JOB! I spoke to a few spa dealers and I would highly recommend Carddine for your spa and BBQ purchase.
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Verified 8/30/16 Greg (san marcos, ca)
We purchased Bull brand components (angus grill, door/drawer combo, etc.) for our outdoor kitchen as well as swivel bar stools and chairs for our patio from Carddine. Their salesperson, Nicole, was very helpful and knowledgeable in assisting us with our order. We had a couple of problems with our chairs (one was wobbly and the barstools were the wrong height). Nicole took care of ordering replacement items immediately and they were delivered very quickly with no problems. We absolutely love both the Bull products and patio furniture ordered from Carddine as everything seems to be of very high quality and looks great. I would definitely shop at Carddine again for our outdoor kitchen and patio needs.
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Verified 8/30/16 alberta (san marcos, ca)
Best experience ever!! We bought an island with a fridge and from the beginning to the end they made sure we got exactly what we wanted. They showed us all the different options, from the size, color, tile, warranty and maintenance information which was very helpful. When the island was delivered the guys were very helpful. They asked us to point to the exact location and made sure we were happy before they left. I would definitely recommend them, the variety is amaizing and he delivery guys are professional.
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Verified 8/29/16 Gary (san diego, ca)
I am very happy with the customer service they provide and the welcoming environment in their store. I did not encounter pushy sell people who are after the money, I was let alone to browse and really look for what I had picture in my mind and was hoping to find here. I found what I needed and am a happy customer, I definitely recommend them for your outdoor space.
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Verified 8/29/16 Gus (temecula, ca)
We just purchased an Angus grill and BGE and several accessories. We were really happy with mike who worked with us and our contractor to get us the best deals. Staff seemed very knowledgeable on the products they carry. I shopped around and felt that the products offered were a great deal for the money. The delivery was outstanding. They called in advance and said they would be there at noon and they drove up at 12:00 on the dot. They delivered, I signed, and I left back to work.
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Verified 8/29/16 Vicky (Wildomar, ca)
Pam was excellent at explaining the product and helping us to decide which spa to purchase. Will definitely spread the word and be back:)
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Verified 8/23/16 SHERYL & ROD (FALLBROOK, ca)
awesome,informative,helpful. Thanks for everything
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Verified 8/23/16 Cindy
Very professional
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Verified 8/23/16 Susan
Guys worked hard and disposed the old spa and canopy and put the new one.all of them were very efficient and did the job quickly.
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Verified 8/23/16 Paul
Great job -Thanks
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Verified 8/23/16
Great service Thank you!
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Verified 8/23/16 Gem
Great job!
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Verified 8/23/16 Rod
Everyone was very professional, helpful & installed very quickly. very happy
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Verified 8/23/16 Jared
Great service.
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Verified 8/23/16 Jeff
Fantastic experience all around. Looking forward to some good spa time.
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Verified 8/23/16 Victor
very good customer service
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Verified 8/23/16 joseph
Julian was so helpful in helping my wife and me in selecting the perfect spa for our family. We love our Maax Spa! will recommend it to our friends. Thank You
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Verified 8/22/16 Elvin
We purchased our swim spa at the Del mar fair, after it got delivered we're in it every day. I never thought I would buy a swim spa, but I am so very glad I did. This was a present for my husband and myself and we couldn't be happier. It's just the right size for the family and our granddaughter loves it. Absolutely thrilled with our purchase and would recommend the swim spa to others. Thank You Carddine
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Verified 8/17/16 sandra (El Cajon, Califonria)
We purchased and got our hot tub about 2 weeks ago. The delivery went smooth very straightforward and didn't take long at all. Everything came on and worked as it should and we have been using it constantly ever since. Our kids love it and we couldn't be happier.It looks great in our backyard. All in all we would recommend this product and so far has been a great decision!!
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Verified 8/17/16 Bobby (SPRING VALLEY, California)
Thank You Carddine Delivery was much sooner than estimated. Spa came with all the extras that I added, I love it. My spa is worth every bit of its low price and maax spas has an excellent reputation. My family and I are very happy with the purchase. Thank You Jorge our sales guy for taking the time to explain everything in detail. .
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Verified 8/16/16 Anthony (Sun City, California)
We have had our maaxSpa for a few weeks now and we LOVE it! We had a problem with the pump when we first got it but I called carddine and they sent us a new one with no hassle. It has worked great ever since. My husband said we would never be without one now.
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Verified 8/16/16 Forest (ROMONA, California)
I was initially hesitant about purchasing a spa I have never owned one. I'm glad I did. I've been using this almost everyday for the last 3 months. It truly is the best purchase I have made in a long time. Delivery crew was nice and fast. The driver was handsome. Overall, it's a great little spa. I use it to cool down during the hot summer days as well as soothe my aching muscles after a long day at work. Thank You carddine
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Verified 8/16/16 Alanis (Poway, California)
Absolutely love our new hot tub. Easy to operate. Excellent water movement with the jets. I personally love the waterfall. seating is great, Delivery crew did an amazing job during delivery. I would buy from carddine over and over again. I love that this hot tub is Made in America! Quality and a very reasonable price. I would highly recommend this hot tub! Pure bliss! Thank You carddine
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Verified 8/16/16 David (solana beach, California)
The swim spa is beautiful but I still have not received the product manual. I have requested the manual 4 times now. The delivery crew was pleasant and professional but gave bad information about chemicals and maintenance which was hopefully corrected for us by the orientation we received 2 weeks after delivery. We cannot be sure because we do not have a MANUAL!!!
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Verified 8/11/16 STACEY (AGUANGA, ca)
Replacing my old bull BBQ mini frig. Didn't want to change to a lesser quality brand name, so back to bull Bbq again. Julian was super helpful with purchase and offered tips.
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Verified 8/10/16 David
good service, quick
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Verified 8/10/16 Gus
Help me with all my Grilled head needs thanks!
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Verified 8/10/16 Dale
excellent service desk.
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Verified 8/10/16 scott
Second time in store- both experience with two different sale people were excellent. Good product knowledge and friendly approach.
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Verified 8/10/16 Richard
Julian and his staff are very helpful. we love the products and are always satisfied! Keep on doing what you're doing there. Thanks for everything!
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Verified 8/10/16 christina
I have always received great service from carddine. I have dealt with Ephren since i bought the spa and he has been very helpful. Roger is another great employee that knows service!
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Verified 8/10/16 Sven
one of the panels had a break in it and needed to be replaced
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Verified 8/10/16 valentine
the sales team met provided us with excellent customer service. They were knowledgable about their products and listened to exactly what we wanted. we were very happy with the overall experience.
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Verified 8/10/16
Just purchased a custom Bull BBQ island. Customer service was great for this novice. The quality and craftsmanship of the Bull products is impressive. It rivals the Viking range in my kitchen.
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Verified 8/10/16 Sunny (san diego, califonria)
Ive visited this store on a number of occasions to purchase BBQ accessories and ask follow up questions to a previous BBQ purchase i had made. Let me tell you that these guys are great guys. Customer services is second to none. I can always count on someone being there to answer any questions i may have. Always willing to help!!! If you require excellent services, this is your store. You will not be disappointed
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Verified 8/10/16 Freddy (Murrieta, california)
This store is very beautiful, they have everything to make your backyard a vacation spot. We purchased our outdoor kitchen island from them and our patio furniture.Their products have great warranty are are made with quality for a great price. We love our backyard now! The staff was very friendly and really made the process easy. All our products were delivered on time and the delivery crew put everything exactly where we wanted it. I definitely reccmend Carddine.
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Verified 8/10/16 Tara
Great Place to get your BBQ stuff! Will definitely be coming back for this summers cook out
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Verified 8/10/16 Matt (san marcos, califonia)
Excellent service. Nichole was very helpful. She hooked me up with an Bull Angus grill over the phone and gave a great deal. Will go back for sure.
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Verified 8/10/16 Mark (Carlsbad, california)
Very happy so far with both a MAAX spa and Bull Brahma BBQ purchase from Carddine in San Marcos. Their competitive prices plus the integrity of their sales staff are important to me, and influenced my decision to purchase. I'll try them first the next time I am in the market for an outdoor purchase.
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Verified 8/10/16 David (san diego, california)
Cardines's service has been excellent. I bought a Bull BBQ years ago and continue to go back for BBQ related items. Their prices can't be beat.
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Verified 8/10/16 Rick (carlsbad, california)
Nicole was very knowledgeable and made our decision very easy. Looking forward to cooking with the grill.
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Verified 8/10/16 Christian (fallbrook, ca)
We purchased our spa from Duane in San Diego, and he gave us a great deal on a Prestige spa. Our spa was promptly and professionally delivered by Fili, Tomas, and Armando from the Escondido site. The delivery and setup was perfect, and the guys were friendly and helpful in every way. Once our electricity was ready, Efren immediately came out and explained exactly how to operate our controls and how to maintain clear, clean water. After reading so many confusing websites, Efren clarified everything regarding chemical balance of the water, how to care for the spa and cover, and required maintenance schedules. We are so very happy that we went with such a professional and hospitable company! Service from these guys is second to none! Carddine has earned our respect and trust. Thanks, guys!
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Verified 8/9/16 Peter (Valley Center, CA)
They Had exactly what I wanted and were very Prompt.
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Verified 8/9/16 Ron
Awesome Customer Service. Very Helpful and clearly explained options.
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Verified 8/9/16 Jerome
Pam was excellent in explaining the product and helping us to decide which spa to purchase. Will definitely spread the word and be back..
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Verified 8/9/16 sheryl and Rod (fallbrook, California)
So Far Service has been Great! Haven't tried out yet Though.
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Verified 8/9/16 Andrew (San Marcos, California)
This Is always the best experience coming here. 15 years ago we bought our first spa & Gazebo here, and the knowledge and customer service has always been superb! Thank You so much
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Verified 8/9/16 David and Ruth (Canyon Lake, California)
The men took their time bringing in the unit, was very careful. Small Piece was broken but Fili was quick to deal with it.
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Verified 7/20/16 Michael (Spring Valley, CA)
Friendly & very Helpful also patient for waiting for crane to arrive.
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Verified 7/20/16 deborah (Santee, california)
Technicians were fantastic to work with did a great job. very friendly and helpful!
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Verified 7/20/16 Sharon (Yorba Linda, California)
Very Helpful, Professional and accommodating.
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Verified 7/20/16 Ron (Temecula, California)
Everything was okay
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Verified 7/20/16 Garrett (Oceanside, CA)
Product Looks Great. Job well Done!
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Verified 7/20/16 Jonathan (vista, ca)
Fast. efficient, friendly, Easy!! Thank You
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Verified 7/20/16 Benjamin, (Chula Vista, california)
Outstanding!
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Verified 7/20/16 Paola &cesar (San Diego, california)
Very Good Delivery Crew. They are nice and helpful. I will recommend this to people I know.
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Verified 7/20/16 Joseph (Santee, California)
Carddine and the delivery team were amazing to work with, prompt, knowlegable, willing willing to help resolve issues, & solution driver. Their time an efforts were much appreciated.
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Verified 7/20/16 Keneth & Lisa (La mesa, California)
We Appreciate the Courteous and Professional service provided by Fili and his team.
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Verified 7/20/16 Kevin (Murrieta, California)
Awesome
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Verified 7/20/16 Wendy (Santee, California)
Fili and his crew were quick, careful and explained everything thoroughly. Great Crew!
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Verified 7/20/16 Joshua (Bonita, Califonia)
Very professional Staff! Good Team Work!
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Verified 7/20/16 John (vista, ca)
Carddine and the delivery team were amazing to work with, prompt, knowlegable, willing willing to help resolve issues, & solution driver. Their time an efforts were much appreciated.
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Verified 7/20/16 Keneth & Lisa (La mesa, California)
Very Good Delivery Crew. They are nice and helpful. I will recommend this to people I know.
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Verified 7/20/16 Joseph (Santee, California)
Outstanding!
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Verified 7/20/16 Paola &cesar (San Diego, california)
Fast. efficient, friendly, Easy!! Thank You
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Verified 7/20/16 Benjamin, (Chula Vista, california)
Product Looks Great. Job well Done!
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Verified 7/20/16 Jonathan (vista, ca)
Very Helpful, Professional and accommodating.
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Verified 7/20/16 Ron (Temecula, California)
Technicians were fantastic to work with did a great job. very friendly and helpful!
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Verified 7/20/16 Sharon (Yorba Linda, California)
Friendly & very Helpful also patient for waiting for crane to arrive.
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Verified 7/20/16 deborah (Santee, california)
Friendly & Communicated well with us and the delivery explained all the ins and outs.
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Verified 7/20/16 veronica
Very professional Staff! Good Team Work!
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Verified 7/20/16 John (vista, ca)
Fili and his crew were quick, careful and explained everything thoroughly. Great Crew!
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Verified 7/20/16 Joshua (Bonita, Califonia)
Awesome
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Verified 7/20/16 Wendy (Santee, California)
We Appreciate the Courteous and Professional service provided by Fili and his team.
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Verified 7/20/16 Kevin (Murrieta, California)
The men took their time bringing in the unit, was very careful. Small Piece was broken but Fili was quick to deal with it.
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Verified 7/20/16 Michael (Spring Valley, CA)
Friendly & Communicated well with us and the delivery explained all the ins and outs.
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Verified 7/20/16 veronica
5 stars, Best customer Support,Installation, Product Price Point Ever. They are the Best Ever!
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Verified 7/13/16 Kent (San Marcos, California)
5 stars, Best customer Support,Installation, Product Price Point Ever. They are the Best Ever!
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Verified 7/13/16 Kent (San Marcos, California)
Replacing my +10 year old Bull BBQ Mini Frig. Didn't want to Chance a lesser quality brand name, so back to Bull BBQ again. Julian was super helpful on the purchase and other tips.
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Verified 7/13/16 David (San Marcos, California)
Replacing my +10 year old Bull BBQ Mini Frig. Didn't want to Chance a lesser quality brand name, so back to Bull BBQ again. Julian was super helpful on the purchase and other tips.
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Verified 7/13/16 David (San Marcos, California)
Hi Pamela, Just wanted to let you know that I can live with the BBQ cover as I know over a period of time it will stretch and have found a better way to put it on. (back to front instead of side to side) Also wanted to tell you that I christened the BBQ last night and man I'm I impressed. Thanks for taking care of me and also thanks for George at All About Fire for being on time and doing a great job at installing it. Regards, Mark Stevens
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Verified 7/11/16 Mark (Temecula, California)
I'll let you know as soon as they deliver and set up the spa.
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Verified 7/5/16 Ken & Tish (San Diego, CA)
Roger and Ivonne were very helpful and friendly, Also they were bilingual, I will Be recommending my sister who is interested in purchasing a Bull BBQ Grill very soon.
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Verified 6/28/16 Hugo (Escondido, CA)
Julian helped me purchase a Maax hot tub. He was very patient and took the time to show me what to look for in a hot tub. I shopped around for a while glad I went intoo Carddine. Thanks Julian
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Verified 6/20/16