of recent customersrecommend this business
Carddine Spas of San Marcos
1144 Los Vallecitos Blvd
San Marcos, CA 92069
Phone: (760) 759-1111
San Marcos, CA
We know how important your relaxation time is. That's why we work so hard to make sure your private resort is just the way you want it. Whether you need a full backyard redesign complete with outdoor kitchen, hot tub, and fire pit, or just a few bar stools, Carddine has it. Give us a call or stop by one of our stores and you will see the difference that makes us unique.
Business Profile of Carddine Spas of San Marcos
| Office Type: |
• Sales & Service • Installation • Maintenance |
|---|---|
| Store Hours: |
• Mon-Sat 10am-6pm • Sun 11am-5pm |
| Inventory: |
• Hot Tubs • Swim Spas • BBQ Islands • BBQ Grills • Grilling Accessories • Fire Pits View All... |
|---|
| Manufacturers: |
• Aqua Finesse • Bromic Heating • Bull BBQ • Buschbeck • Catalina Spas • Challenger Designs View All... |
|---|
| Serving Areas: |
• Escondido • San Diego • San Marcos • Temecula • Carlsbad • Lakeside View All... |
|---|
Customer Reviews
Pam was awesome, very knowledgeable, and accommodating to our needs. Delivery and install went smoothly. Tomas provided a good overview on how to maintain the spa.
Verified 4/18/17 George (Temecula, CA)
I couldn't be happier and I'm a tough guy to please very professional on all levels
I couldn't be happier and I'm a tough guy to please very professional on all levels
I couldn't be happier and I'm a tough guy to please very professional on all levels
I couldn't be happier and I'm a tough guy to please very professional on all levels
The delivery time for our fire pit was 2 weeks later than promised and then when delivered it was the wrong color.
Sales person was very knowledgeable and pleasant. Numerous options were available to choose from. Delivery crew did an outstanding job. Would highly recommend this company.
I'm extremely disappointed on the failure of Carddines Spa of meeting it's sales commitments. I've was told that I would receive the instruction manual and all supporting documentation of the purchased spa to include the warranty information. I've requested the information several times and was promised by both the sales person and the Company Manager that I would receive the information and still have not receive it. I was given the wrong electrical information to install the spa requiring me to have my electrician return twice to install the proper amperage circuit breaker. Extremely disappointed. Manager Carmelo at the main office has not lived up to his commitment to provide me with the requested information on 3 different attempts.
The Sales Rep was very helpful and gave me a discount and an upgrade on the BBQ and Island. The delivery was easy and the movers showed me how to operate clean the BBQ. All and all very satisfied. Looking forward to Summer BBQ'n!
We love you guys!
Everything went like clockwork no delays referred contractors were excellent & timely. Very good experience thanks for everything
Awaiting crew to get fire table ignition system to work and to retouch faux brick
all was good everyone was helpful
Rudy did a good job as a salesperson and product quality is good.
Carol was an excellent salesperson: very helpful and thorough. Carmelo and all the guys at the Escondido location were incredibly efficient, friendly, and answered all our questions. Our installers went above and beyond our expectations. I would recommend Carddine Spas to anyone and everyone!
Pam was excellent sales professional. She is the reason we purchased from Carddine
Happy so far. But haven't been given advice on how to use hot tub or the chemicals and wasn't given everything in the start up box, had to goto a different store and buy a bunch of stuff
We are loyal customers today, The service we had from Julian was awesome, We learned something new and made a purchase based on that. Thank You Julian
Fili and his crew were great the delivery was excellent.
Great Job Carddine
Delivery was excellent, It was explained in detail, very good. The crew deserves a big "Raise"
The delivery crew arrived on time. Excellent shape and very courteous team. Thank You
Great Support, Great Customer Service.
The crew was very pleasurable and made sure the install was done to my satisfaction. Thank You!
Awesome service! Thank You so much!
Very Professional with a difficult installation. Answered all my questions and explained everything to me. Thank you!
Came in removed and disconnected old spa and installed new one. Great Job
I walked in not knowing what I wanted to purchase. I was greeted by Rudy who spent time with me and gave me all the knowledge I needed. Thank You Rudy
Purchasing our pool table was super easy and she made us feel confident in our purchase.
Excellent Product, Excellent Delivery & Explanation.
Great Service. Fast and efficient. Good Job!!
Rudy and Pam are great!! Always Helpful!
Great Service!
The delivery crew was cooperative, careful not to damage plants and spa. Awesome Team!!!
Fast, courteous, nice group of guys. Will use your services again in the future and will definitely recommend to others.
Thank You Good Job!!
Early arrival was not expected or planned for. Appointment was for 12-4pm. Crew showed up @11. Otherwise great experience!
All very Helpful!!
Great Service!
Thank You Carddine
The crew was very helpful, polite and cooperative for the install.
Everyone did a great job, efficient and friendly. Thanks
Love my new spa..
This company was very patient with us and made every effort to ensure safe and easy delivery.
We Loved Your Temecula Showroom and Rudy was great. Thank You Carddine
I have only put a down payment as of now.
I wanted to let you know how impressed I was with the work Efren did to repair my Bull BBQ! We scheduled the time for repair, he showed up on time, and did a great job replacing my BBQ frame assembly. Bull BBQ's are great, but having the support to keep them running is FANTASTIC! Keep up the good work, Val Reynolds #1 BULL BBQ FAN
My experience with Carddine was all good! Thank You
Carddine was Fast, Professional, and helpful with chemical protocol. Thank You Carddine
I have been doing business with Bull BBQ and Carddine Spas for years. The salesman I work with, Duane, is very knowledgeable and patient. I love the new location and would definitely recommend Carddine to anyone looking for a new spa or bbq.
Thank You Carddine for the Brownies!!!
Pam was excellent from start to finish. She worked with both my wife and I throughout the Process and was very Helpful. We purchased a Prestige Floor Model Thank You Pam
Excellent Service Jorge was very knowledgable, friendly and willing to give us his time. These Qualities are all hard to find these days.
All the people who work here are so friendly! They are like family!! George, Rudy, Pam(Hazel) we love them. Thank you guys!!
My new Angus BBQ cooks better than my Expensive GE Monogram Unit.
This was by far the largest purchase I made for my backyard. On top of that even though I've used hot tubs, I've never owned one myself. So I had some apprehension to say the least but it turned out to be a great purchase! I knew I wanted to get the best deal and, after looking around, Carddine had a floor model that my family and I fell in love with. The jets themselves are very powerful. It has a waterfall you can turn off and LED lights with various color schemes. There are two things I would strongly recommend and that's writing any questions you might have before they deliver your Spa, and the second thing is make sure you check out their site for coupons or specials they might have going on that month.
I've visited this store on a number of occasions to purchase BBQ accessories and ask follow up questions to a previous BBQ purchase i had made. Let me tell you that these guys are great guys. Customer services is second to none. I can always count on someone being there to answer any questions i may have. Always willing to help!!! If you require excellent services, this is your store. You will not be disappointed
Nicole was very helpful and knowledgable. After reviewing many competitors and getting advice from another Carddine customer, we decided that a Bull built-in BBQ was the best bbq for the price. Very happy with the decision and would highly recommend to others.
I recently purchased a spa from Carddine, I have never had such fantastic customer service!!! from start to finish!. Nichole was my salesperson who guided me seamlessly through my huge purchase and gave me an incredible deal so I was able to afford my payments.They also picked up my spa, cleaned everything up and gave me a week to prep my concrete for the new spa, (that's unheard of!) Upon delivery I realized I made huge mistake and chose the wrong color!!!! Very disappointing but totally my error. The delivery guys, Fili, Thomas, and Salud graciously wrapped it up and took it back to the warehouse, thanks to the wonderful manager that okayed it (Julian). I couldn't be happier!
We bought a floor model BBQ island from these guys and couldn't be happier. Nicole, the sales women, was not pushy and was constantly available to answer our questions via phone or text. Then, the delivery guys were great! I want to say the main guy was Fili? He was super helpful and patient with us as it was difficult to fit the island into our backyard. He even sent a part in the mail that he noticed was missing. We are really pleased with the service, the price and the product... Seriously!
Building a new patio and Carddine in San Diego came highly recommended by two friends. Julian was very knowledgeable about the Bull grills and helped us select the right grill for our backyard. The grill and all the accessories were available with no lead time for delivery.
We just had our beautiful BBQ island delivered. We loved the ability to make as many custom changes to our BBQ. We added a Stainless Cooler. We used a kegarator instead of the fridge. We also added a fire pit and a huge umbrella. It seats 6 comfortably. It all turned out perfect. The staff were awesome and friendly. We have been back many time for additional accessories. We are looking forward to pool parties and using our new BBQ.
I purchased a new spa and as a floor model it was discounted so the price was very reasonable. It was delivered the same week and the delivery guys did a great job in hauling my old spa away and setting up my new one. I am very happy with the spa and would recommend this company for product delivery and follow on purchase of spa products
We purchased Bull brand components (angus grill, door/drawer combo, etc.) for our outdoor kitchen as well as swivel bar stools and chairs for our patio from Carddine. Their salesperson, Nicole, was very helpful and knowledgeable in assisting us with our order. We had a couple of problems with our chairs (one was wobbly and the barstools were the wrong height). Nicole took care of ordering replacement items immediately and they were delivered very quickly with no problems. We absolutely love both the Bull products and patio furniture ordered from Carddine as everything seems to be of very high quality and looks great. I would definitely shop at Carddine again for our outdoor kitchen and patio needs.
Carddine is an excellent place to buy a spa or BBQ. The staff are great and the products are top quality. I was especially impressed with the service and delivery people. The delivery seemed like it would be very difficult because of the fence and tight squeeze by the air conditioner and I was nervous because I had heard lots of horror stories about scratched spas and damage to houses during delivery. The guys from Carddine were SUPER careful and took their time to make sure that the spa and house were safe from damage the whole time. GREAT JOB! I spoke to a few spa dealers and I would highly recommend Carddine for your spa and BBQ purchase.
Great Experience! Nicole was very helpful and Knowledgable about the bull grills. Everything is working perfectly! Nicole and Carddine did a great job.
I just received my BBQ island/outdoor kitchen from Bull BBQS & Carddine Spas. I had seen them (and other manufacturers) at a home show recently. I selected Carddine because I heard of their rep and Bull's Consumer Reports rating. I'm so glad I chose them and couldn't be happier! Everything about the experience was truly exceptional. They scheduled a rep to for a site inspection to make sure the one I wanted would fit under my gazebo and he brought sample materials to color match my house and landscaping. They did a beautiful job customizing it to exactly what I (and my wife) wanted. Everything is even better than I expected. They delivered it right on schedule. Due to the size and the awkward position my gas, water, electric, and drains pipes were at it took some maneuvering but we got it exactly where I wanted it. The delivery people were patient and professional. From the grill to the MP3 player/FM Radio to the fridge, everything looks and works great. We have a lot of BBQ's / events in our yard and this will certainly be the focal point of activity. I'd have to say, for anyone looking for the ultimate BBQ, you want to choose the best, and that's what they deliver!
Buying a Swim Spa is the best purchase I have EVER made! Arthritis on a knee had prevented me from walking or doing any aerobic exercise. After visiting the doctor, I knew that I did not want shots nor surgery. Having a nephew who is an orthopedic surgeon and that swimming helped his daughter with arthritis, I decided to "bite the bullet" and buy a heated swim spa. Started swimming in the warm water every day for 30 min. or more. Immediately started to see the results. Within weeks, could walk normally. Anyone with arthritis should buy a swim spa and exercise in the warm water on a regular basis!!! I will testify to that... As an PLUS: Carddine Spa & BBQ's in San Marcos have given me the best personalized service. They take their time in answering my questions. Very happy bought it from them... and... my grandchildren love the warm pool!
My sales person was excellent & patient He answered every question & every call. Manny
Jorge was an excellent sales person. He was amazing making our dream of owning an island came true. I will recommend to everyone. Thank You
We just purchased an Angus grill and BGE and several accessories. We were really happy with mike who worked with us and our contractor to get us the best deals. Staff seemed very knowledgeable on the products they carry. I shopped around and felt that the products offered were a great deal for the money. The delivery was outstanding. They called in advance and said they would be there at noon and they drove up at 12:00 on the dot. They delivered, I signed, and I left back to work.
I am very happy with the customer service they provide and the welcoming environment in their store. I did not encounter pushy sell people who are after the money, I was let alone to browse and really look for what I had picture in my mind and was hoping to find here. I found what I needed and am a happy customer, I definitely recommend them for your outdoor space.
Best experience ever!! We bought an island with a fridge and from the beginning to the end they made sure we got exactly what we wanted. They showed us all the different options, from the size, color, tile, warranty and maintenance information which was very helpful. When the island was delivered the guys were very helpful. They asked us to point to the exact location and made sure we were happy before they left. I would definitely recommend them, the variety is amaizing and he delivery guys are professional.
very good customer service
Fantastic experience all around. Looking forward to some good spa time.
Great service.
Everyone was very professional, helpful & installed very quickly. very happy
Great job!
Great service Thank you!
Great job -Thanks
Guys worked hard and disposed the old spa and canopy and put the new one.all of them were very efficient and did the job quickly.
Very professional
awesome,informative,helpful. Thanks for everything
Pam was excellent at explaining the product and helping us to decide which spa to purchase. Will definitely spread the word and be back:)
Julian was so helpful in helping my wife and me in selecting the perfect spa for our family. We love our Maax Spa! will recommend it to our friends. Thank You
We purchased and got our hot tub about 2 weeks ago. The delivery went smooth very straightforward and didn't take long at all. Everything came on and worked as it should and we have been using it constantly ever since. Our kids love it and we couldn't be happier.It looks great in our backyard. All in all we would recommend this product and so far has been a great decision!!
We purchased our swim spa at the Del mar fair, after it got delivered we're in it every day. I never thought I would buy a swim spa, but I am so very glad I did. This was a present for my husband and myself and we couldn't be happier. It's just the right size for the family and our granddaughter loves it. Absolutely thrilled with our purchase and would recommend the swim spa to others. Thank You Carddine
We have had our maaxSpa for a few weeks now and we LOVE it! We had a problem with the pump when we first got it but I called carddine and they sent us a new one with no hassle. It has worked great ever since. My husband said we would never be without one now.
Absolutely love our new hot tub. Easy to operate. Excellent water movement with the jets. I personally love the waterfall. seating is great, Delivery crew did an amazing job during delivery. I would buy from carddine over and over again. I love that this hot tub is Made in America! Quality and a very reasonable price. I would highly recommend this hot tub! Pure bliss! Thank You carddine
Thank You Carddine Delivery was much sooner than estimated. Spa came with all the extras that I added, I love it. My spa is worth every bit of its low price and maax spas has an excellent reputation. My family and I are very happy with the purchase. Thank You Jorge our sales guy for taking the time to explain everything in detail. .
I was initially hesitant about purchasing a spa I have never owned one. I'm glad I did. I've been using this almost everyday for the last 3 months. It truly is the best purchase I have made in a long time. Delivery crew was nice and fast. The driver was handsome. Overall, it's a great little spa. I use it to cool down during the hot summer days as well as soothe my aching muscles after a long day at work. Thank You carddine
The swim spa is beautiful but I still have not received the product manual. I have requested the manual 4 times now. The delivery crew was pleasant and professional but gave bad information about chemicals and maintenance which was hopefully corrected for us by the orientation we received 2 weeks after delivery. We cannot be sure because we do not have a MANUAL!!!
Nicole was very knowledgeable and made our decision very easy. Looking forward to cooking with the grill.
Cardines's service has been excellent. I bought a Bull BBQ years ago and continue to go back for BBQ related items. Their prices can't be beat.
Very happy so far with both a MAAX spa and Bull Brahma BBQ purchase from Carddine in San Marcos. Their competitive prices plus the integrity of their sales staff are important to me, and influenced my decision to purchase. I'll try them first the next time I am in the market for an outdoor purchase.
Excellent service. Nichole was very helpful. She hooked me up with an Bull Angus grill over the phone and gave a great deal. Will go back for sure.
Great Place to get your BBQ stuff! Will definitely be coming back for this summers cook out
This store is very beautiful, they have everything to make your backyard a vacation spot. We purchased our outdoor kitchen island from them and our patio furniture.Their products have great warranty are are made with quality for a great price. We love our backyard now! The staff was very friendly and really made the process easy. All our products were delivered on time and the delivery crew put everything exactly where we wanted it. I definitely reccmend Carddine.
Ive visited this store on a number of occasions to purchase BBQ accessories and ask follow up questions to a previous BBQ purchase i had made. Let me tell you that these guys are great guys. Customer services is second to none. I can always count on someone being there to answer any questions i may have. Always willing to help!!! If you require excellent services, this is your store. You will not be disappointed
Just purchased a custom Bull BBQ island. Customer service was great for this novice. The quality and craftsmanship of the Bull products is impressive. It rivals the Viking range in my kitchen.
the sales team met provided us with excellent customer service. They were knowledgable about their products and listened to exactly what we wanted. we were very happy with the overall experience.
one of the panels had a break in it and needed to be replaced
I have always received great service from carddine. I have dealt with Ephren since i bought the spa and he has been very helpful. Roger is another great employee that knows service!
Julian and his staff are very helpful. we love the products and are always satisfied! Keep on doing what you're doing there. Thanks for everything!
Second time in store- both experience with two different sale people were excellent. Good product knowledge and friendly approach.
excellent service desk.
Help me with all my Grilled head needs thanks!
good service, quick
Replacing my old bull BBQ mini frig. Didn't want to change to a lesser quality brand name, so back to bull Bbq again. Julian was super helpful with purchase and offered tips.
This Is always the best experience coming here. 15 years ago we bought our first spa & Gazebo here, and the knowledge and customer service has always been superb! Thank You so much
So Far Service has been Great! Haven't tried out yet Though.
Pam was excellent in explaining the product and helping us to decide which spa to purchase. Will definitely spread the word and be back..
Awesome Customer Service. Very Helpful and clearly explained options.
They Had exactly what I wanted and were very Prompt.
We purchased our spa from Duane in San Diego, and he gave us a great deal on a Prestige spa. Our spa was promptly and professionally delivered by Fili, Tomas, and Armando from the Escondido site. The delivery and setup was perfect, and the guys were friendly and helpful in every way. Once our electricity was ready, Efren immediately came out and explained exactly how to operate our controls and how to maintain clear, clean water. After reading so many confusing websites, Efren clarified everything regarding chemical balance of the water, how to care for the spa and cover, and required maintenance schedules. We are so very happy that we went with such a professional and hospitable company! Service from these guys is second to none! Carddine has earned our respect and trust. Thanks, guys!
Carddine and the delivery team were amazing to work with, prompt, knowlegable, willing willing to help resolve issues, & solution driver. Their time an efforts were much appreciated.
Very Good Delivery Crew. They are nice and helpful. I will recommend this to people I know.
Outstanding!
Fast. efficient, friendly, Easy!! Thank You
Product Looks Great. Job well Done!
Everything was okay
Very Helpful, Professional and accommodating.
Technicians were fantastic to work with did a great job. very friendly and helpful!
Friendly & very Helpful also patient for waiting for crane to arrive.
Friendly & Communicated well with us and the delivery explained all the ins and outs.
Very professional Staff! Good Team Work!
Fili and his crew were quick, careful and explained everything thoroughly. Great Crew!
Awesome
We Appreciate the Courteous and Professional service provided by Fili and his team.
The men took their time bringing in the unit, was very careful. Small Piece was broken but Fili was quick to deal with it.
Carddine and the delivery team were amazing to work with, prompt, knowlegable, willing willing to help resolve issues, & solution driver. Their time an efforts were much appreciated.
Very Good Delivery Crew. They are nice and helpful. I will recommend this to people I know.
Outstanding!
Fast. efficient, friendly, Easy!! Thank You
Product Looks Great. Job well Done!
Very Helpful, Professional and accommodating.
Technicians were fantastic to work with did a great job. very friendly and helpful!
Friendly & very Helpful also patient for waiting for crane to arrive.
Friendly & Communicated well with us and the delivery explained all the ins and outs.
Very professional Staff! Good Team Work!
Fili and his crew were quick, careful and explained everything thoroughly. Great Crew!
Awesome
We Appreciate the Courteous and Professional service provided by Fili and his team.
The men took their time bringing in the unit, was very careful. Small Piece was broken but Fili was quick to deal with it.
5 stars, Best customer Support,Installation, Product Price Point Ever. They are the Best Ever!
Replacing my +10 year old Bull BBQ Mini Frig. Didn't want to Chance a lesser quality brand name, so back to Bull BBQ again. Julian was super helpful on the purchase and other tips.
5 stars, Best customer Support,Installation, Product Price Point Ever. They are the Best Ever!
Replacing my +10 year old Bull BBQ Mini Frig. Didn't want to Chance a lesser quality brand name, so back to Bull BBQ again. Julian was super helpful on the purchase and other tips.
Hi Pamela, Just wanted to let you know that I can live with the BBQ cover as I know over a period of time it will stretch and have found a better way to put it on. (back to front instead of side to side) Also wanted to tell you that I christened the BBQ last night and man I'm I impressed. Thanks for taking care of me and also thanks for George at All About Fire for being on time and doing a great job at installing it. Regards, Mark Stevens
I'll let you know as soon as they deliver and set up the spa.
Roger and Ivonne were very helpful and friendly, Also they were bilingual, I will Be recommending my sister who is interested in purchasing a Bull BBQ Grill very soon.
Julian helped me purchase a Maax hot tub. He was very patient and took the time to show me what to look for in a hot tub. I shopped around for a while glad I went intoo Carddine. Thanks Julian
Are you a customer of Carddine Spas of San Marcos?
Write Your Own Review100% Verified Customer Reviews
Our system is designed with a high level of security and validation to prevent malicious or self-aggrandizing reviews from being published.
All our reviews are submitted by real-life customers who describe their experiences doing business with local merchants.
About Star Ratings USA
Customer feedback is powerful.
Our mission is to spread the word about local businesses with integrity that you can trust.
We also help businesses improve their customer service based on real-life customer reviews.
Contact Us
We're proud of our track record of helping hundreds of businesses build stellar reputations.
Let us work with you on the unique needs of your industry and your business situation.