of recent customersrecommend this business
Aquatic Spas
1757 North Nova Road, Unit 111
Holly Hill, FL 32117
Phone: 386-672-6019
Holly Hill, FL
We've opened a new showroom in Holly Hill, Florida, with a display of fully functioning hot tubs so you can see them in action for yourself. Call 386-672-6019 and stop in for a look around.
Business Profile of Aquatic Spas - Holly Hill, FL
| Office Type: |
• Service & Sales • Installation |
|---|---|
| Hours: |
• Mon-Fri 10AM-6PM • Sat 9AM-4PM • Sun Closed |
| Inventory: |
• Hot Tubs • Swim Spas • Spa Supplies • Hot Tub Covers |
|---|
| Manufacturers: |
• American Whirlpool • MAAX Spas • PowerPool • Viking Spas |
|---|
| Serving Areas: |
• Daytona Beach • Ormond Beach • Port Orange • Palm Coast • Holly Hill View All... |
|---|
Customer Reviews
Jim and Nicole Carmany just opened their location for Hilton Head SC area and they delivered on everything they said they would and more. We are very satisfied with the product and with the service. The installation and followup instructions were great! American Whirlpool is a very user friendly product. Will be great hydrotherapy and the maintenance will be very easy.
Verified Customer Jim & Deb (Bluffton, SC)
If you are looking for a HOT TUB, look no further.Aquatic Spas of Hilton Head provides outstanding service and a great spa at a good price. The owner came to my construction site 3 times to advise on the location and construction of the spa area. Service like this is impossible to beat. Do yourself a favor and speak to Aquatic Spas of Hilton Head if you are looking for a spa.
Actually my wife and father in law went shopping for the spa, I am reviewing because I have particularly good feelings about this company. We purchased a reconditioned Spa from Aquatic Spas in October during peak COVID. This was a no bs reconditioning, they redid electronics as well as pumps. All new, and I have had the cover off to validate the rebuild. The owner (Jim) is very personable and has a commitment to customer service that translates “The buck stops here”. He didn’t consider the project finished until he fulfilled his promises and achieved 100% satisfaction. Pretty rare. There was a hiccup with the wrong cover sent and product supply problems during the pandemic, however again we were NOT given the runaround, and they supplied a beautiful new cover as soon as it was available fully 4 months after the sale consummated and checks were cashed. I have become so used to not getting what I paid for in the past that I really want to stress that this is a business you should go out of the way to use. If they treat all their customers like we were treated Aquatic Spas of Hilton Head has a very bright future. Larry Schmitz Savannah Ga
James Carmany with Aquatics Spa of Hilton Head delivered truly exceptional service not often found any more these days. Starting with simple things like communication from scheduling confirmation and pre-arrival calls, to a job completion demo video message to coming prepared with parts for the unexpected – I couldn’t be more pleased. His entire process is aimed to understand the concern, confirm the problem without completing lengthy repairs that don’t resolve the problem and is quick to offer additional maintenance options to prevent unnecessary future issues. A simple circular pump job quickly turned into some challenges, from poorly internal placed mechanics to the difficult to access recessed tub location, he never complained and got the job done with no plumbing cuts, leaving it great shape for the future. Thanks James – I enjoyed your knowledge and craftsmanship. Lars
Doug is the epitome of professionalism and excellent customer service. When he says “call me for anything”, he means it. He just doesn’t sell you a spa, he makes you a customer for life. I love my spa and recommend Aquatic Spa highly.
Doug and Aqua Spa is a fantastic company to do business with. This week my spa wasn’t working. Doug came out, determined it was a faulty GFI and not the tub at all. After two years of owning this tub truthfully it just gets better. You purchase a product because of the reputation but you keep going back for the customer service. Doug and the Holly Hill, Fl are great!!
Doug and our neighbor Mitch were very helpful!!
It was a pleasure to work with Doug. He is knowledgeable and friendly. Customer service is wonderful. From purchase to delivery and set up. Great experience!
Quality product and service. I felt really confident in the promises made and that I can rely on help for any future needs. I love my spa! Thank you!
It was a pleasure to buy our spa from Jim. The entire process from looking for the right spa to the delivery of our new Vita spa was smooth and pleasant.
+10 on fulfilling commitments made during sale!
Jim and his partner were fantastic on removal of my old Jacuzzi (Hot Springs) and delivery of my new one. I will highly recommend the product and service that we received. This Jacuzzi is more powerful than my Hot Springs Jacuzzi. Many thanks to Jim.
Good quality and appearance.
We bought a hot tub and we are loving it!! Thank you Doug for a terrific experience from start to finish. Everything went smoothly and professionally. Very appreciative for an all around great experience.
Great product selection. Knowledgeable staff.
Doug was great from beginning to end. I like that he services what he sells. Very fair and his follow through was great. I would recommend him highly.
Doug was great from beginning to end. I like that he services what he sells. Very fair and his follow through was great. I would recommend him highly.
Doug was great from beginning to end. I like that he services what he sells. Very fair and his follow through was great. I would recommend him highly.
sorting thru the variety of spas on the market; on line or by mfg , is a daunting task. To come to a store like Aquatics, see a variety of styles and mfgs and to learn from an expert is truly a bonus. Everything was easy, from the purchase to delivery, no pressure, handshake style deal. Recommended a great electrician for wiring. A week after delivery I got a call asking how its working, if I had any questions. Jim and staff are great partners in the home spa experience.
It was a pleasure doing business with you from beginning to end of this purchase. You helped us to understand many things we did not know about spas and then you guided us to a successful purchase. Delivery and setup were quickly achieved and we are so very happy with the whole experience...we will (and have already!) recommended Aquatic to our friends. My wife says that she feels better physically over the last several days than she has in many years! Thanks!!!
Jim was excellent. He gave us a good price and explained everything about the 451 model.I had owned a hot tub up north and did not want another tub with blown insulation because it is very difficult to work on when a problem happens.This model has better insulation and much easier to work on. I also liked that Jim was the salesperson and also installed the tub in my home.He went out of his was to do a great installation job.My wife and I are very happy with the entire process. If you want a hot tub,talk to Jim he will take very good care of you. Russ
Great Experience Overall. Doug helped in overall spa education and selection of the correct spa for our needs Ordering and Delivery of the spa was excellent and we have thoroughly enjoyed using the spa this winter. Thank you Very Much !!
Shopping center needs an upgrade and someone needs to clean up the parking lot, etc. Doug was wonderful. Extremely helpful and knowledgeable about the products. Helped steer us to a model that met our needs. Very accommodating on delivery timing. Excellent installation and product training. Wonderful dealership!!
Jim was so helpful, responsive and no pressure to buy. We loved all our interactions and our new hot tub!
This is the very best customer service I have ever received!! What a great buying experience. Jim is a man of his word. He is always available and always does what he says he will do. This makes me feel really happy with my Spa purchase.
I must say, Doug was very knowledgeable and very willing to answer all my questions. Actually came out twice to look over the situation.
They had exactly what I needed.
Doug was great
The "4" for the quality of the product is because I haven't used it long enough to make a decision.
Quality product. Impressed with dealers relationship with development.
Knowledgeable owner.
Everyone at Aquatic Spas was extremely helpful. The prices of their spas were best in the area. They came installed it on time. They have some money saving tips. I bought the 8 person hot tub and use it almost everyday. I set the temp low 96 during these hot days and still enjoy the jets running on my sore body parts. Our family and friends enjoy relaxing in our spa. If you are going to get one please go to Aquatic Spas on Nova. George Steffensen
Good price and quality
Doug listened to what features were important to me in a spa then offered a couple of options and asked what he could do to gain my business.
Good reviews and convenient location.
We love our spa and Doug and his team were awesome! Thanks for the great spa buying experience!
What an awesome buying experience! Doug was extremely professional and we will definitely recommend his business to our neighbors and friends! Thank you!!
This was the 3rd jacuzzi store we visited. Because of Doug's expertise when telling us about the spa, we were sold. We wanted to buy from him.
Quality product
Doug was a very knowledgeable sales person AND installer. He went out of his way to ensure we were satisfied with the installation and worked very hard to accomplish that.
Highly recommend! Prior to going to Aquatic, we went to another local dealer and we’re dismayed. We walked into Aquatic Spas and knew right away that we were going to buy a spa there. Doug was not sales-pitchy and was also very professional. He knows his product, the electrical requirements, and the installation was perfect! We now have a great quality spa. Definitely a 10 out of 10 and five-star experience.
Doug is always pleasant and helpful, great place to do business with.
Fantastic and very dependable! Mrr. Carmany was extremely knowledgeable and helpful. He goes the extra mile to ensure you're satisfied. HIGHLY recommended and would do business with him and Aquatic Spas again!
Quality product at a fair price
Only day 2 with the new type. And so far, so good.
every step went great. love our new hot tub. Thanks to Doug and his staff.
every step went great. love our new hot tub. Thanks to Doug and his staff.
We are very happy with our 261 spa. Doug was very knowledgeable about the product and steered us in the right direction to purchase a spa that was right for us. Doug was also available via phone to answer my questions.
Good service and price.
It was a pleasure to work with Doug and his sales staff at Aquatic Spas. They were very helpful in assisting us with our first spa purchase. Delivery and placement and hookup was very smooth. Doug explained how to work everything.
Doug sold us the spa on Friday (very knowledgeable), delivered it on Saturday. After setting it up there was a problem. Went back to the showroom, took the part out of display model and came back on Sunday.
Salesman very knowledgeable of product. Quality product
Doug sold us the spa on Friday, delivered it on Saturday and there was a problem. He went back to the showroom, took the part out of a display model on the floor and came back on Sunday. Now that’s customer service!
We could not be happier with our new spa. Just wish we would have gotten a bigger one. Doug was fantastic and very knowledgeable. I highly recommend Aquatic Spas!!
Good price, size, and quality
We are very happy with our hot tub. We have been using it almost every day since we purchased. Doug delivered our hot tub the very next day that we purchased it. He is a nice guy and very knowledgeable. We like to buy from a small business whenever possible.
Awesome experience from start to finish. Doug really knows his products
Couldn't be happier! My new spa is awesome and I enjoy getting out of bed everyday to go have a soak!! Sales team and delivery person were professional, courteous, and very knowledgeable!
Doug was excellent to work with. He was very concerned about the delivery and installation. Doug even did a courtesy follow-up call to make sure everything was okay.
Doug was great from the beginning and after the spa was delivered.
Doug was a pleasure to do business with. Was very knowledgeable and courteous in all our dealing. Timely and prompt service would definitely do business with in the future.
Doug was very professional from the moment of introduction when my wife and I first went into his store and on to the delivery date of our spa. Doug knows his stuff and we appreciate him guiding us to the best unit for our needs. Thanks Doug!
Thank you for making this process easy. You have been a great resource and extremely professional.
Previously owned a Vita Spa and was very happy with it.
Quality product. Local business.
Doug is very knowledgeable and does a superior job from sales thru delivery
Doug was outstanding to work with and very knowledgeable of product and install.
I went looking for a spa for relaxing in and found it at Aquatic Spas on Nova road. Worked with Billy and Doug who helped me get an electrician, the install was perfect, thanks.
great people who are very helpful and knowledgeable
Awesome service, Doug is fantastic, delivery was a little more complicated than anticipated, Got the job done, did not ask for any extra money, this is the place to do business. Doug is a man of his word. Could not be happier with purchase and service.
Top quality product. Very professional. Jim followed through on everything he said. We'd definitely recommend this wonderful spa, and the dealer and salesman!!
From the first phone call to Jim and until the spa was set up and delivered was a smooth experience. Jim couldn't be more helpful and very knowledgeable about this great product. We are very happy we chose Aquatic Spas of FL and American Whirlpool!
It was a pleasure doing business with Doug. He answered all questions and was very professional. We love it!!!
Good product quality and sales experience.
Chose you because of your customer reviews about service/delivery. Comfortable design. Stays hot w/out much electric. A lot of color choices. Great delivery and performance. No surprises. Thank you!
Aquatic Spa sold us our new hot tub. It was a perfect experience from start to finish. Doug told us the price included everything and it did that and more. Delivered on time, set up was flawless. Doug educated us and provided absolutely everything we needed or wanted. The tub is amazing and I couldnt recommend this company more.
We had our old spa for 20 years which just sat there and was never used. We found Doug and Aquatic Spas on Google and decided to check out new spas to see if that may be an option for us. After meeting Doug and seeing the vast selection including a fountain feature we decided to buy and have been in the spa every night since we received. We loved the entire experience and told our friend who also purchased and is waiting for hers to be delivered. Doug went above and beyond and we recommend him highly
Doug is amazing!!!! So glad I did my research before hand. One stop shopping!!! With awesome service and delivery!!! If you are looking for quality products and service, I highly recommend seeing Doug at Aquatic pools and spas in Holly Hill, FL.
Ditto on the review posted. Doug has the best quality hot tubs at a good price. Outstanding customer service....he helps you make the right choice for you and doesn't try to push you to buy. We are thrilled with our purchase and definitely encourage anyone considering a hot tub to shop around and NOT purchase one until you visit Doug at Aquatic Spas...then you will see what we are talking about. Thanks Doug...we are thrilled with my Mother's Day present!
We went Hot Tub Shopping last week and Aquatic Spa was the 1st place that we stopped. Doug (the owner) was extremely friendly and knowledgeable. There was no hard sell, but a lot of good information. We left and returned after shopping 4 other stores to buy a gorgeous Hot Tub at a very good price. Although we did find less expensive you get what you pay for. QUALITY. Hot Tub was delivered as promised yesterday. I highly recommend Aquatic Spa for their professionalism and service!!! He does offer Hot Tubs in a wide range of prices also.
