Great service from the sales experience to delivery to operations and support. Must mention the great program support with monthly home checks, owner training as well as support at the sales office. A service that goes "beyond the beyond" in very aspect we touch with the group. A special thanks to making this a great experience.
Verified 1/3/20 Michael (Bozeman, MT)
Great location and availability of services.
Our experience with our entire purchase was amazing. The sales staff was very knowledgable and professional, the sales room and displays are great and now that we have our tub (which was delivered and set up just as they promised) we couldn't be more pleased. We love relaxing in it and at the moment are just waiting for the wind to die down a little bit so we can get back in!
Mountain Hot Tub is the best! Our buying experience was super easy and fun. The delivery guys...oh my goodness...were the BEST! They had to figure out how to get the tub on our deck, which was tricky. They didn't give up, complain or even seem bothered that it was now 8 pm and COLD! I was so impressed. I couldn't imagine better service, honestly. I know that they will always take the best care of us and our tub. Thank you so much!
This is a replacement for a tub we purchased a couple of years ago. So far, so good.
Good product.
Delivery communications were a little bumpy, due to an ongoing (and delayed) landscape contractor. When the hot tub was finally installed and filled, the Frog-ease chemical were not placed in the tub. I was out of town-and made the assumption that the hot tub was fully set up. and ready to go. Did not become aware of no chemicals until after some heavy use. When notified, teh sales staff attended to it very promptly and provide me with the correct chemical to install.
Delivery communications were a little bumpy, due to an ongoing (and delayed) landscape contractor. When the hot tub was finally installed and filled, the Frog-ease chemical were not placed in the tub. I was out of town-and made the assumption that the hot tub was fully set up. and ready to go. Did not become aware of no chemicals until after some heavy use. When notified, teh sales staff attended to it very promptly and provide me with the correct chemical to install.
Delivery communications were a little bumpy, due to an ongoing (and delayed) landscape contractor. When the hot tub was finally installed and filled, the Frog-ease chemical were not placed in the tub. I was out of town-and made the assumption that the hot tub was fully set up. and ready to go. Did not become aware of no chemicals until after some heavy use. When notified, teh sales staff attended to it very promptly and provide me with the correct chemical to install.
Excellent staff and high quality hot tubs. I've never been disappointed in any of my dealing with Mountain Hot Tub
We love our new tub soooo much! The delivery team did a great job of getting it up and running! It has been easy to maintain and we enjoy it every day!
Best in town for quality, and offer features like low height and massage recliner.
Excellent knowledge of products. Easy to work with during buying process. Continued service.
Everyone was knowledgeable about their products, and were personable and friendly.