Mountain Hot Tub - Bozeman

Rated by 1296 customers
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This is the third Hot springs hot tub we've bought from Mountain Hot Tub. Love them! Thank you!
Verified CustomerVerified Gary & Sally (Bozeman, MT)

Staff was very friendly and courteous. Everything about buying the hot tub was a positive experience.
Verified CustomerVerified Mike & Gina (Clancy, MT)

Awesome customer service & delivery!
Verified CustomerVerified Kevin &

It took a little longer to get our unit installed than I anticipated, but I am very happy with the result! I've even noticed that I sleep better after a soak in the hot tub. Thank you!
Verified CustomerVerified Connie (Helena, MT)

Excellent customer service all around from showroom to installation
Verified CustomerVerified Mysha (Bozeman, MT)

Cora was great and really knew her product options!
Verified CustomerVerified Kristi (Twin Bridges, MT)

Red was amazing the decision & knowledge about the product. Nate & Tom installed it perfectly and answered all my questions.
Verified CustomerVerified Jessica

Great looking store & great customer service. Thanks!
Verified CustomerVerified Lonald (Bozeman, MT)

Kelly should be very proud of his staff. Very friendly & knowledgeable of the Hot Spring product over 40 years of LOCAL sales & service. Highly recommend Mountain Hot Tub.
Verified CustomerVerified Sandy (Spencer, ID)

Knowledgeable staff helped with model choice for our limited space and were very helpful in facilitating the purchase. Good sales service and installation/delivery.
Verified CustomerVerified Kent & Deb (Big Sky, MT)

Absolutely excellent service from both Red and the delivery team. I love my new hot tub and could not have had a better customer service experience. Please keep up the great work!
Verified CustomerVerified Devin (Butte, Montana)

The staff at the Helena store were very friendly, knowledgeable, and willing to make buying, setting up, and using our hot tub a good experience. However things did not work out quite as expected. During instillation only 2 people were used to place the tub on a cold snowy day. One of the corner lights was broken and the front panel was warped outward which was not mentioned until I noticed it. The store staff were helpful in ordering a new panel and light cover. It took over a month to arrive and the panel had a big gouge in it. Another one was ordered and after another month or so the replacement arrived. Upon installing the new panel it was discovered that two mounting screws were missing. Again after waiting about a month the screws arrived but they were the wrong color. Two months later we are still waiting for two screws of the correct color to arrive! So almost 6 months after instillation the tub has not been installed correctly to our satisfaction. Again, the staff have been trying to help us but there is something wrong somewhere in ordering and obtaining parts. The hot tub is usable and we have been enjoying it but the whole experience has not been good.
Verified CustomerVerified Jeff & Phyllis (Helena, MT)

Olivia spent a lot of time with us so we could decide what system to get. Salt system nice, just have to dial it in.
Verified CustomerVerified John (Bozeman, MT)

super helpful sales person, installer and product
Verified CustomerVerified Stephen (Bozeman, Montana)

Star Ratings USA

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