Friendly service. Easy to go back to proven quality helpful.
Verified 9/22/22 Tim (Belgrade, MT)
I purchased my hot tub at the Bozeman store but for my new house in Butte. I don't recall the Bozeman salesman's name (Joe?) but he was fabulous to work with, including solving an extra long cord I needed that the Butte store was unable to do. However, the Butte delivery men were amazing! Worked with me for where the hot tub should go (very patiently) and with other things from my move. I have actually been a Mountain Hot Tub customer since the 1990s. I keep going back for a reason!
Shannon was a great person to deal with on my purchase of the Jetsetter hot tub. She was very helpful in explaining & demonstrating the features & maintenance of the hot tub. I would definitely recommend Mountain Hot Tub to anyone looking to purchase a hot tub.
I was very happy with the fast response and seamless delivery and set up. The sales people were very nice and the delivery guys were great.
Very friendly staff and helpful with all the questions a first time buyer has for maintenance. Still waiting on replacement cover to arrive. Great service after the sale. Made a trip to my home to help with questions and issues with chemical balance.
I have always gotten good service there over the past 28 years. Friendly and helpful always.
Very impressed with sale staff non-pressure approach.
Great service. Easy to deal with.
You always deliver what you say. Nice job!
Mountain Hot Tub was absolutely wonderful. We have always had used hot tubs. They always cause a headache and we never know if they are going to work or not. I inquired and Shannon reached out to me, on my schedule, and continued to call me when it was convenient for me. She answered all my questions without pushing me to purchase something I didn't want to. The delivery crew was unbelievable. Prompt, on time, and did anything to make me feel comfortable with my purchase. Can't recommend Mountain Hot Tub and my new tub with a 5 year warranty enough! I will be a forever customer :)
We are thrilled with our Aria tub. Thank you!
I bought a hot tub from your company in 2007. My experience with service and product was excellent so I went back for a 2nd hot tub!
Only thing that could have been improved is delivery crew- very young & inexperienced. Did get the job done.
The men who delivered and set up our hot tub were very professional and friendly. Answered all our questions (Zac, Andrew, Isaac, etc.) Shannon & Cora in office worked with us to set up finance. Always courteous.