This entire process was great. From Shannon in Bozeman helping us to pull the trigger on the purchase to Charli keeping us informed and Jake being a wealth of information at installation. Not to mention Red meticulously answering every question I keep throwing at her. All I can say is what a great team at Mountain Hot Tub. I'm confident I made the right decision in purchasing here. Oh ya, and the hot tub itself, it is incredible! Thank you Chad Powers
Verified 5/5/21 Chad (Butte, MT)
We initially went to the Bozeman Mountain Hot Tub store. I was impressed with the show room, but the staff in Bozeman was not nearly as friendly and helpful as in Butte. We are happy with our purchase. Customer service in Butte was awesome. Thanks, Charli!
Easy to use and maintain. Quality product.
We purchased a hot tub for a new home being constructed. Charli made a great impression on our builders!
Very good people, honest and helpful. We had a good experience doing business with Mountain Hot Tubs.
Max is the best! Our sales experience with Mountain Hot Tub was awesome!
Found hometown goodness in the staff and product lines.
This was a big purchase for me, so I wanted the best product brand and service company available. I like to shop local. Was very happy to buy from Mountain Hot Tub in Butte. They have given excellent service in every category.
Due to our trying COVID times, my product was delayed several months. It was probably unavoidable, however we were always informed regarding the delays. Thanks for the fudge!
Shannon was professional, courteous, and knowledgable. Good followup to see how everything was going with the new install. Install crew did a good job as well as followup to see that our requests were met. Pool startup tech knew his stuff. GOOD JOB ALL - we are happy.
I needed to replace my hot tub heater. It took several weeks to do all service. My tech person, Micah, was very diligent and all is now well with the hot tub!
Every staff person I dealt with was delightful. Everything was great, from ordering to asking questions to deliver and set-up. Excellent Company!
We still have not received the hurricane straps that were promised at the time we bought the tub.
We still have not received the hurricane straps that were promised at the time we bought the tub.