Excellent shopping experience without high pressure sales people. Felt that staff was knowledgeable & honest. Got to come in and try out tubs two times. Good competitive pricing.
Verified 1/23/19 Mike (Atlanta, Ga)
No high pressure sales here! Their business is to relieve stress not cause it.
Tim did a great job of showing the spas and all the options. He treated us right on price and delivery. After delivery he stood behind their product. Made in the USA.
A very pleasurable experience. Had a great time buying. Tim is very knowledgeable. The set up guys did a great job.
Adam and his staff did a great job with the status and delivery of our spa. The set up crew did a great job and made sure the spa worked before they left the premise. Good clean up and worked with me to get it installed where it was best on my property! Most happy! Love the duck too to float in the tub!
Professional salesperson in Tim Burnett. He felt hot tub would be delivered in three weeks, but it turned out to be twice that long, with two different explanations. Installation crew of three were all very good -- had several tricky problems to solve, and they did a great job. No follow-up from Tim after installation, which I would have liked. Love the hot tub; have used it almost every day! Makes my aging, stiff muscles feel more limber. Got the Duet model (just for two people), since my wife and i don't plan on any hot tub parties. It fits my smallish deck space perfectly.
Buying our hot tub with this company has been an absolute pleasure. We are not first time buyers, and everyone from buying the spa from the Expo, to it's delivery this morning, were fantastic. Their excellent service is not always the case! We met with the owner at the Expo (Adam) in addition to Darcy, our salesman, and both men made us feel very comfortable and at ease with this large purchase! I want to give special thanks to Brett, who went above and beyond to get our spa delivered to us, on time. AND, last but not least, at all, were D.J., Doug and Zack, who delivered our killer hot tub this morning. Awesome, Awesome, AWESOME experience!!!
We bought a hot tub from Atlanta Spa & Leisure recently, and couldn't be happier with it. This was our first luxury purchase, and we went into this very guarded given what we've heard about the kind of companies and people we would encounter. We ended up with a great product at a very good price and enjoyed the experience. Our salesman, Brett, didn't try to up-sell us (which we greatly appreciated) and we felt he listened to what we wanted and knew what would be the best fit for our needs. We highly recommend Atlanta Spa & Leisure to anyone looking in the area, and we would definitely recommend you asking for Brett. He's friendly, knowledgable, and very trustworthy.
Nice Tub!
Great experience working with Brett. He was very attentive to my needs and provided great Customer service. I am very happy with my purchase of my Master Spa, it is a great product.
We had a positive experience as first time hot tub buyers. We had done our research and Kasey confirmed all we knew and MORE. He gave us options and reasons to look at options for our hot tub usage. He treated us like family!
I am disabled and was shopping for a hot tub for medical needs, not pleasure. Josh Vines was my salesman. He did a great job finding a product that suited my needs. He listened, showed me options, and didn't pressure me in any way. Josh and Tim then worked with me to come to a price I could afford with accessories I would need. Delivery and installation were prompt, flawless, and really "above and beyond". I am extremely satisfied. This is a fantastic, well-established, family owned business. They have been readily available since delivery to answer any and all questions. Highly Recommend!!
We had a couple blips with delivery and electrical quote, but the owner called us personally and made things right with us.
When we purchased our first spa from Adam more than 3 years ago - we had NO idea what we were getting into. Adam was great in the sales process, so great that we came back later and purchased a Green Egg from him. An exceptional company to do business with! What truly sets Atlanta Spa and Leisure apart from the competition, however, is the service and support after the sale! The team is astounding, that being said, Josh has been absolutely attentive and I strongly urge you to work directly with him! He has made multiple trips to the house (over the last 3 years) to help resolve problems for us, even showing up on July 4th, to help fix a power related issue to make sure we were ready for the party! His knowledge is superb and he is articulate, his willingness to help solve problems is better than any other technician we have ever had on our property solving problems! Don't hesitate to do business with Atlanta Spa, and be sure to ask for Josh!