Aqua Pros

Rated by 62 customers
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I have been calling for over a month to get an appointment to have a damper flap placed in my chimney. I understand people are busy but there is absolutely NO excuse for not even calling someone back and offering a time when you could perform the work. Absolutely dead silence from them despite repeated requests. Extremely poor customer service. Shame on all of you. A very disgruntled senior citizen and former customer
Verified CustomerVerified Yvonne (Madison Heights, VA)
 

Sean was knowledgeable & helped me pick out a perfect hot tub for my Airbnb. I so appreciated that he offered the name of a deck builder as well.
Verified CustomerVerified PENNY (LYNCHBURG, VA)
 

Excellent transaction from purchase to delivery. Sean very knowledgeable & helpful. Caleb excellent in delivery process. Thank you!
Verified CustomerVerified LIZ (FOREST, VA)
 

Vern has been very patient with all my new spa owner questions-- he knows his stuff!
Verified CustomerVerified PAUL (BEDFORD, VA)
 

John was extremely helpful & honest. All the sales staff are great. Bring water samples- no problem. Very pleased with product and staff.
Verified CustomerVerified Katrina & Same (Gladys, VA)
 

Bought first hot tub 22 years ago. Replaced it though I could have had it repaired. Service provided has been great.
Verified CustomerVerified BARBARA & DOUG (MONETA, VA)
 

Our buying experience was great. It didn't stop there, any questions we have they are there to help. Friendly salespeople and delivery personel.
Verified CustomerVerified MARY (GLADE HILL, VA)
 

I ordered my tub in Oct 2021, as the world was re-emerging from the 2019/2020 pandemic that flipped life on its head. I figured I would take about a year and that seems right. The team in Salem has always been professional and super heplful.
Verified CustomerVerified NATHAN (BLACKSBURG, VA)
 

We have purchased 3 Marquis Hot Tubs in the past & we are very pleased with the quality, reliability & customer service at the Bedford, VA store.
Verified CustomerVerified DON (HARDY, VA)
 

I was buying from a phone to add a hot tub at my house at the lake. Roger and the team was very helpful in choosing the right tub. I appreciated all the insight they had to offer.
Verified CustomerVerified RONALD (PENHOOK, VA)
 

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Verified CustomerVerified MARCIA (HARDY, VA)
 

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Verified CustomerVerified MARCIA (HARDY, VA)
 

Everything about my Marquis hot tub purchase went well. Everyone was very helpful. Love my hot tub! M
Verified CustomerVerified MARCIA (HARDY, VA)
 

Whole experience was great except we already have a leak.
Verified CustomerVerified SUSAN & RANDY (FOREST, VA)
 

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