Keith and Tevin came out to open our pool this season and did a great job as usual! Keith has serviced our pool for the last few years and always does a great job. He is always friendly and helpful when needed.
Verified 4/10/25 Roberta (TYRO, VA)
We were very please with the sale and setup of our Spa. Courtney, Caleb, Greyson and Devin were professional yet friendly and helpful. The delivery team gave us instructions as the setup was going along. Offered advise and worked together as a great team to get the spa set up in an hour. They were all great! Thank you
Thanks to Keith and Lorenzo for fixing my fireplace. They were very timely and professional; they explained what the possible cause of the problem was and fixed it.
The purchase of our spa could not have been any smoother! We previously purchased our pool from Mary and I’d been eyeballing the spas. When the time was right I reached out to get some numbers… Mary is always direct and transparent with providing details around options and pricing, providing input on good better and best options! Mary’s product knowledge is beyond compare! Expected delivery was after Christmas, to our surprise it was delivered on Dec 23rd. The delivery guys were friendly, on time and knowledgeable, getting it into the Gazebo perfectly! Mary was out to us within a couple hours to get us all up and running, with full details for ongoing maintenance!! A few minor setbacks (weather related) and we were soaking for Christmas!!
I thoroughly researched all the places in Lynchburg and close to it selling spas and chose Aqua Pros because of the quality of the product and their competitive pricing. The purchasing experience was made more pleasant by Sean who I have known for 20 plus years and who always was and continues to be courteous and professional. He answered my numerous questions and offered useful tips and advice. I highly recomment a Marquis spa and please make sure you ask for Sean when visiting Aqua Pros. You will not be disappointed, Even the 3 man delivery crew worked quickly and did an excellent job of setup. Thank you Aqua Pros.
We recently used AquaPros for the purchase and installation of a wood stove. This was a large project for us. We had many questions and it was for our forever home, so we dreamed it to be absolutely perfect in every way. Sean was so patient, professional and helpful. We were completely impressed with the staff's dedication to helping us achieve our financial, aesthetic and timeline goals. Sean clearly explained all options along with many details which helped helped us to narrow down our top choices and make the big decisions easy. We absolutely LOVE our wood stove and are thrilled with the way our team helped accomplish all of our goals. I highly recommend the AquaPros team to anyone seeking a new wood stove!
Mary was awesome!
This was not the first place we stopped to look at hot tubs. We were replacing our 1994 hot tub after many years of use. The other places felt like we were being pushed or had to make up our minds right then. From the moment we walked into Aqua Pro in Lynchburg Sean greeted us, we had a lot of questions and what we liked and didn’t like. He walked us through the showroom explained all the hot tubs and told us about the warranties. Sean made us feel comfortable in the decision we made with our purchase. I would recommend Aqua Pro and our salesman Sean. He even came to our house over an hour away to over see the delivery. I call that customer service! We love our new Wellis hot tub!
Vern Burgeson gave us excellent customer service. We would definitely do business with AquaPros again and wil refer friends and family in the area looking for a spa.
Mary was amazing to work with. She really knows her stuff and sets you up for success!
Courtney greeted me when I came in, looking for something in my price range. Bought a used one & love it!
Aqua Pros in Bedford, specifically Mary, was very informative of the product leaving us with very few questions. We are loving our new hot tub!
We are very pleased with our purchase and the entire process from start to finish. The sales staff is knowledgeable and accommodative, and the delivery folks did an excellent job. And most importantly, we love our hot tub!
Delivery people were especially efficient and friendly. Great bunch of guys.