Great Service & Great follow-up after tub installed. You can call and ask questions, and get answers. Staff is always friendly and helpful.
Verified 11/6/18 Nick and Nancy (Wilmington, DE)
Wife has balance issues-very helpful in getting right product, & building stair for use.
Don was extremely helpful in explaining the different options and benefits of each. Once a decision on make/model was made he put us in touch with experience contractor to do the site prep. The install went as scheduled and we were up and running by noon. Overall, working with Clearwater Spas was and excellent experience.
The staff is exceedingly courteous from showroom to install to follow-up. They all take a concerted interest in the customer, call you by name (and remember!) and really work to ensure your satisfaction. They are more than willing to help with any questions or concerns and keep an open line of communication and dialogue. I looked around at a few other spots and nobody came close to the professionalism coupled with friendliness and genuine care that this crew did.
I have known Don Adams a long time. He is always the same. Eager to help and a make good suggestions I have used his spa services many times and have always been satisfied
They are great to work with! Very knowledgeable and helpful!
Knowledgeable, Attentive, Polite
We have been very pleased with Don and his team. They are professional, helpful, and we would recommend them to all. Over the past 12 years, we have only encountered positive and energetic service. Thank you! PS- We love Don's sense of humor too!
Was very impressed with the showroom. If you can't find one there, you won't find it anywhere. All the products needed for the spa is also sold in the showroom. Love that!
Very knowledgeable and experienced staff. Martin & Scott did an excellent job on the installation and explaining the operation and routine care required. Now, almost 3 years later had a minor problem with some water leaking. Stopped in the shop, discussed with Martin and Scott was out the next day! He found the problem and fixed within an hour. Now that is service after sale!! And, under warranty no less. Definitely highly recommend, both Clearwater Spas and the brands they carry!
A+++ company. No negatives. Would recommend to anyone in the area in search of a hot tub. We are beyond pleased with the entire process, and very happy with our new hot tub.
Such a great experience, all the way around. Felt comfortable from the moment we entered the showroom, to the delivery of the hot tub. Very impressed by their customer service so far.
Excellent Experience. Friendly, knowledgeable. Great customer service!!
Excellent customer service. Professional, knowledgeable and friendly. I would recommend to everyone!
More reviews of Clearwater Spas Inc. at Star Ratings USA