Custom Spas Direct

Rated by 19 customers
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We purchased a Vita Spa from Jim at the showroom. Jim took the time to explain each spa and the benefits and features. We decided on a Vita -Prestige Spa. The delivery and installation went as planned and on time. Thank you Jim and staff for making our 1st spa purchase go smoothly and helping us pick the perfect spa for us! We love it!!!
Verified CustomerVerified Marla (Upland, CA)

Besides not getting the original color I wanted due to it being back ordered I was still very happy with the color I got
Verified CustomerVerified Heather (Phelan, Ca)

Great customer service. No complaints. Sales crew and delivery crew were excellent.
Verified CustomerVerified Joseph (Chino, CA)

Everyone did a great job! Thank you!
Verified CustomerVerified Eric B (Beaumont, CA)

I simply wanted to say "Thank you," for a job well done. The guys arrived in a timely manner and got right to work. They were very polite. I had some concerns about the gazebo, but they knew what they were doing! I will continue to recommend you to friends! Rosie & Lenny
Verified CustomerVerified Rosie & (Highland, Ca)

Wanted a Tuff Spa so went looking for a dealer that sold them. Called Jim and arraigned to meet at their showroom. Jim answered all of our questions and let us decide which model we preferred. Can't say enough about the great customer service this company provides. The delivery staff was just as nice. If your looking for a spa, they can't be beat both for price and customer service. Thank you Custom Spas Direct!
Verified CustomerVerified Kenneth (White Water, CA)

Best spa company out there.
Verified CustomerVerified James

Not a normal reviewer. But just got my new spa. These guys did a great job on the install. Took my old spa out and got the new one running the same day. Very professional and great to work with. Thanks for making it easy.
Verified CustomerVerified Chad (Claremont, CA)

I bought a spa from these guys last summer. I got a good deal and they fulfilled all of their promises (price, delivery date and time, setup, etc.). The spa has run great ever since. I have some back issues. So, it's a blessing to have the spa at home to use regularly. My wife said we had to have a spa; she was right!
Verified CustomerVerified David (Whittier, CA)

The spa pool we had installed is perfect, and I can't say enough about how wonderful Jim Galpin and his colleagues are. We wanted this both for pleasure and as a therapy pool for my husband, and it serves both purposes well. Our installation was difficult because the pool had to be craned over a wall, but despite complications, everything was done efficiently and professionally. The same is true of ongoing service, which has always been prompt, courteous, and knowledgeable. My highest recommendation!
Verified CustomerVerified Marjorie (Claremont, CA)

Very knowledgeable and friendly staff offering affordable and durable spas. I was impressed at the variety of spas to choose from as well as the quality of those spas. I highly recommend this company.
Verified CustomerVerified K

Great guys. Bought from them from their OC Fair booth. Delivery was quick and they were detailed in the setup and explanation about how to use and treat the spa. They were even kind enough to make an extra trip for us during the delivery to change out a part.
Verified CustomerVerified Joshua (Long Beach, CA)

Not only do these guys sell a great product and take care of their customers, they also support the Arthritis Foundation and that's a big deal for me because I have a grandson who has juvenile arthritis. Thank you Custom Spas Direct you're #1 in my book.
Verified CustomerVerified Jerry (South Pasadena, CA)

Today my Tuff Spa was installed by Erick and Wayne. They did an absolutely fantastic job at making sure I knew everything I needed to know about our new investment before leaving. We did not plan on purchasing a spa while at the OC Fair, but once we spoke to Jimmy Lee we knew how much we would enjoy the relaxation. This company has been wonderful and I will definitely tell everyone about them. Jimmy Lee, Erick and Wayne Thank you so much for all your help and you men deserve a raise!!
Verified CustomerVerified Ashley (Ontario, CA)

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