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Spring Dance Marlton

Spring Dance Marlton

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941 Route 73 South
Evesham Township, NJ 08053
Phone: (856) 638-0800

Evesham Township, NJ

Spring Dance Hot Tubs, Inc. is a value based, family-owned business committed to excellence and integrity with over 25 years experience in the hot tub industry. Our Mission is to promote health, relaxation and family-togetherness through the sales of high-quality hot tubs and related products, one backyard at a time, and to provide outstanding customer service that exceeds our customer's expectations.

Here at Spring Dance Hot Tubs, we take customer service seriously. We know that when it comes to choosing a hot tub you have many options and are confident that we are the right company to earn your business! If you call or walk into one of our stores, you will be greeted by a friendly staff member who wants to help YOU with your questions and concerns.

Business Profile of Spring Dance Marlton - Evesham Township, NJ

Office Type: • Sales & Service
• Installation
• Maintenance
Hours: • Mon-Fri 10 AM - 5 PM
• Saturday 10 AM - 5 PM
• Sunday 12 - 5 PM
Products: • Spas
• Hot Tubs
• Swim Spas
• Saunas
• Outdoor Patio Furniture
View All...
Brands: • Hot Spring
• Caldera
• Freeflow
• Endless Pools
• Finnleo Saunas
View All...
Serving Areas: • Jamison
• Exton
• Marlton
• Philadelphia
• Bucks
• Chester
View All...
2015 MVP Hall of Fame Award

Congratulations to Spring Dance Hot Tubs!

Based on their record of consistent success in meeting customers' needs and demonstrating the highest quality of service, Star Ratings USA is proud to recognize Spring Dance Hot Tubs with our 2018 MVP Hall of Fame award! They have earned our highest honor as a business focused on customer satisfaction, and we wholeheartedly recommend them to prospective clients. Read more details...

"We are thrilled to be receiving this award as we have put dedicated focus into growing our reviews in the past few years. Thanks to the team at Spring Dance for a job well done and many happy customers served!”

- Jeff Bailey, Spring Dance Hot Tubs

Customer Reviews

Courteous, responsive sales staff and skilled, fast, competent delivery guys.
Satisfied Review Verified CustomerVerified Customer
 

Tama made my first hot tub purchase a very pleasurable experience and i will definitely recommend anyone who shows an interest in a hot tub to visit your store. and speak to Tama. The installation crew did an excellent job as well.
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Tama was great to work with. She helped identify what features we were looking for and the best model/price point for us. Upon delivery the tub worked but one of the motors failed the next day. The service department came out next business day and replaced the failed motor. Would not hesitate to recommend this place to others as they stood by their product.
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Loved the fudge! Nice surprise!
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We'd recommend Spring Dance to anyone looking for knowledgeable staff, great service and an exemplary product. Love that they are backed by Leslie too!
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Austin Smith was outstanding during the entire process... from my initial visit to the showroom, ordering, delivery and follow-up post sale. He made sure I was informed and gave the impression I was generally cared for as a new customer. His attention to the details and help with balancing the spa water cannot be overlooked - I highly recommend Austin for any referral I may have in the future.
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Very happy with our purchase. I first started working with Austin around 2021, then put things on-hold. Just could not decide on the placement. Finally in July, 2023 we went back to Austin. Great knowledge and easy to work with. Everything sold and delivered meets if not exceeds expectations.
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Responsive sales Good installation Troubling foam production
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Delivery and set up men were VERY good.
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The reason I have a hot tub right now is Austin Smith. From the moment I called him until literally 5 minutes ago, we have been in close contact. He was so unbelievably knowledgable and helpful; at one point he was helping me find a hot tub that was in my budget even when it seemed certain I could not buy from him. In fact, it made me want to find a way to afford the hot tub just because I wanted to have a contact like Austin moving forward--having him to consult on balancing the chemicals, troubleshooting, etc, is worth more than anything. I had concerns that after I made this enormous investment, I may not hear from him much, but he has proven that he cares beyond a sale. At this point, it's like having a friend who knows everything about my hot tub and just wants to see me in it and happy. I never would have made this investment, never, if it wasn't for him. You have an amazing resource in Austin, I hope you are fully aware of just how lucky you are to have him. Lastly, beyond just being super helpful, kind, and proactive, he moved mountains to make sure my hot tub was delivered on the date I wanted it, that my electrician had everything he needed, and that he was on stand by, well after his working hours were over, to be there for me on that intimidating first night where I didn't know how to operate it, sanitize it, etc. Thank you Austin, this hot tub is a game changer for me and you made it happen.
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Knowledgeable staff & great value. Good support after sale
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An accident happened with 1st delivery and Spring Dance took care of it immediately. Thank you!
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Absolutely a perfect and wonderful experience from start to finish! I would absolutely recommend Spring Dance. Everyone at this business is so helpful, friendly and professional! We are loving our new hot tub- we use it almost every day. IT’s everything that we hoped for and more!
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The weakest item is the Rio Model user manual. There is no mention of the operation of the lighting, and most importantly, the use of the flow diverter valves. We are still learning how they work. Can't find a video on it either.
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The sales people at the Exton, PA showroom are very helpful, friendly, patient and professional. They really helped me find the right hot tub at the high price and held my hand through the entire purchase, and install. No pressure. Most importantly the company rectified a few small issues with the install immediately. They listened to my concerns and remedied the situation right away to my satisfaction. My family loves the hot tub, it helps me relax, sleep better and the steam even helps my sinuses!
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Please suggest testing the tap water before set-up and filling of tub. We had to empty ours & refill having water tested to ensure correct chemicals.
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Loved everything about you! I only wish there was a set up video to follow when the hot tub was delivered. I can make that! brightlightsmediallc.com
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Austin was wonderful to work with throughout the selection process. He was very thorough and his product knowledge was deep.
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always a great experience from sales- service to delivery dept
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Tama and purchase was amazing. Delivery of product was not great as they did not help me set it up properly once I mentioned I got the valet service. Valet service has been awesome so far!
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SDHT was excellent to work with in the selection process, sales process, and even after we purchased.
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Sale person was great Show room was nice Price was reasonable
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Tub was damaged upon delivery & nobody ever came to repair panel.
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Wish there was a way to separate this Review between the experience we had with Sales and what we experienced with Delivery. Sales is a solid 5 and remains so as Austin has even continued to reach out and check in with us post-delivery/install. Austin never fails to deliver a superior customer service experience. Meanwhile the Delivery (though scheduled months in advance) was a complete nightmare and it seemed as though that Team had never Delivered a Hot Tub before. They had no idea what Location the Tub was the morning of Delivery and the Delivery Team was completely unprofessional and borderline hostile. The experience was so horrendous with the Delivery that, If not for Micah who lead the Installation, we likely would have Cancelled the Order entirely and done business elsewhere regardless of Cost or Timeline. The experience we had with the Valet Service was equally disappointing as the Tech that arrived was not sure how the Chemical Reaction impacts the Rubber Seals of the Covana Cover and even added Chlorine to already properly balanced Bromine System.
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Great business. No issues. Austin is very helpful. Thank you for the fudge!
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Austin was amazing from first visit to Showroom throughout Post-Delivery and remains a valued Resource for Guidance and Customer Service. With the exception of Micah, the Delivery Crew was Horrendously Unprofessional and Hostile. Valet Service (Chris) was less than knowledgeable and unsure of what to do or what he had already done to the Spa while which for a New Owner is quite concerning and the opposite of why someone would Pay to have the Valet Service.
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We love our sauna, use it on a daily basis. We couldn't have asked for better service from Tama. Very LGBTQ friendly and respectful. Didn't try to upsell. Love it!
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Danielle was so helpful in the process of picking out and purchasing our hot tub. She was not a pushing sales person at all. She said it like it was and I really liked that about her. She offered what she had and was very knowledgable about the products. A pleasure to work with. And even after buying the hot tub she is always there to answer my questions via phone/ email.
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Austin was an amazing sales person that was one of the main reasons I decided to purchase from Spring Dance. He spent a ton of time answering my many questions via email, in person, and text, which provided me the confidence that I was making a good purchase. I will definitely refer anyone interested in a hot tub to speak with Austin.
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I left a review on Google.
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Excellent service, responsiveness, knowledge and delivery. Overall an awesome experience. And also, continuous follow up from Austin to ensure we are satisfied and everything is working well. He is the best!
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No pressure, no hype. We came in to get information on an endless pool. Left with pool. W. McCarthy was great!
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Thanks for the fudge!
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Austin has been so helpful! Available anytime we have questions & constantly checks in with us.
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Visited store. Experienced hot tub use in store. Explanations given pros & cons salt & chlorine systems. Made easier to understand. Delivery went well. Use on regular basis. LOVE our hot tub!!
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Our hot tub came on Dec. 23rd during severe cold weather (5 degrees) and unit heater broke. Did not function for another week after delivery due to cold weather. Service was good.
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We love our new hot tub. Springdance is definitely the place to buy your hot tub!
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Fantastic job by William and the whole staff at Spring Dance. Professional, knowledgeable and commited to their customers. Thanks to all!!
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The tub started leaking the first week after installation. A service tech came out A WEEK after this was reported and then we heard NOTHING. Dean Niedrist took 10 days to answer the request. A new hot tub was delivered, Dean was attempting to give us a showroom model. We have had no issues since receiving the new tub. Customer service was awful, very disappointed in the whole experience
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Initial sales (Gary) Knowledgeable (7-2021)- delvy 3/2022 Andy- The "best" in the knowledge of hot tubs, sorry he moved on. (summer of 22) Austin- Personable, inattentive to in store visit. I noticed him on iphone- gaming @ counter while in conversation w/ me. Phone calls not returned at times (Austin)
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We had emailed with no response, so we reached out to FinnLeo. Shortly after, Tama called us back, worked with us online and helped us purchase our lovely sauna. The delivery crew was quick and professional. Great work by all!
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Austin is amazing. He deserves a huge raise--friendly, competent, knowledgeable, can't say enough about him! Our delivery guys were hardworking and fabulous. I would highly recommend your company to everyone, especially because of your staff!!!
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We are happy with our purchase. One suggestion- the start up instructions must be better. We were told to add a certain amount of salt- it was too much.
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Great product. Great sales, installation and fast install service.
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The entire process was smooth. Cheryl is extremely helpful. The delivery team was fantastic and helpful!
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There was an install issue for which I was billed $600.00 which did give me a reality check on how sincere all the sales was.
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Great experience from purchase to delivery. Excellent staff, highly knowledgeable, professional and pleasant to deal with. Big shout out to Cheryl Popler at Evesham Branch.
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Very informative salesman. Answered everything we asked. Delivery was perfect. Thank you
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Our friends recommendation and Tama's knowledge and assistance influenced us to shop at Spring Dance Hot Tubs.
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Austin Smith was awesome with his product knowledge!
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This is our 3rd hot tub from Spring Dance.
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We entered the store shortly before closing time and William immediately offered his assistance. He was wonderful, including having a great personality to an expansive knowledge and everything in between. We decided to purchase the hot tub on our way home and paid in full the next day by phone with William. That’s how impressed we were. We were able to enjoy our hot tub within 48 hours from delivery. (Last night😊). It was sublime.
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William was available to answer all of our questions and made us comfortable in our purchase. He made it easy and quick.
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William was amazing and knew his stuff.
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Austin provided superb customer service at the show room, responding to questions, and after delivery/ installation. Delivery team was amazing and knowledgeable. A++ experience from start to finish. Thank you ALL!!
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We are so glad to have purchased our hot tub from Spring Dance in Plymouth Meeting. Tommy was outstanding in explaining our options and now our staycations are like a 5 star hotel. Truly relaxing, low maintenance fun!
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Austin was courteous, professional, and knowledgeable.
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Love it and Love Spring Dance
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Service was great! Danielle (Marlton) was helpful & knowledgeable. Delivery men were friendly & accomadating. The wrong color hot tub was delivered but delivery men made sure the correct one was delivered the next day. An overall nice buying experience!
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Was so excited to get my first hot tub. Received it on Thursday, crew was visibly tired. I was the 4th set up of the day. I was assured it was "ready to go". I had the electrician hookup the dedicated line Saturday. Filled the tub and nothing. Plugged it in and it was "air locked", motor ran no jets. Called for service - they came out fast - Monday AM. Got it working told me how to avoid air locks, left it running and heating up. Tuesday AM - still not heated to 100. Almost 24 hours later and still not above 93 degree's. It 80 outside - this is not right, and now my patio is wet, so must be a leak somewhere. Not happy. Called and left a message for service again. Waiting.....
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My husband and I think Spring Dance Hot Tubs can’t be beat in inventory, quality and salesmanship. Austin is by far the best sales associate I have ever worked with! He is knowledgeable, friendly and took the time to answer all our questions in person and via phone. We would absolutely recommend and purchase again from Spring Dance.
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"Supply chain" issues made the experience exhausting. The hoisting over the house & delivery team effort turned it into fun. Thanks for the chocolate.
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Will was/ is very helpful especially after the sale.
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Thanks yous! Old school- loved it- I am going to do it again in my business.
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Spring Dance provides a knowledgeable and trustworthy presentation and direction into hot tubing. Truly fun.
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Austin at Springdance Hot Tubs was excellent. Service from day 1 walking into the store to weeks after delivery answering questions has been wonderful.
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AUSTIN WAS EXCELLENT !! Professional , courteous and very knowledgeable.
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People working for Spring Dance are very knowledgeable and courteous. The product is a+one!! Delivery was excellent.
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Our salesperson truly loves the products he is selling, and bent over backwards to please us throughout the process.
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So far so good! Love the hot tub! So relaxing after a tough day at work or a night of pickle ball
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We visited many Hot Tub places. A hot tub sells itself. However Austin is the reason we went with Spring Dance.
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Knowledgeable salespeople- very personable. Have all supplies needed for maintenance of tub.
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Austin is super knowledgeable and helpful!
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Always an excellent experience- professional, reliable, courteous & friendly. If you buy from them you'll never buy from anyone else.
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Tama was great. She always answered our questions & helped us balance the levels after a delivery "hiccup". Would recommend Spring Dance!!
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Great place to deal with. No pressure, great product and superior follow-up. We thought we had a leak, they came out and found that the drain cap was loose. I felt bad that I had them come for that and they apologized to me for it being loose. Highly recommended!!
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Great all the way around. AUSTIN was amazing, great personality, professional and very knowledgeable. The only negative thing I can say is that the stand that we ordered was not delivered on the same day as the hot tub due to not being in stock, which we did not know when delivered, so this is disappointing since we need help to get in and out of hot tub. We are now waiting till they call us so this can be delivered and we have to drain the hot tub to get it installed. However, all in all a good experience with Spring Dance Hot tubs. We are loving our hot tub.
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I order the Martinique in Java Cabinet and Desert Shell, but my tub was Java and Artic White. I did not notice until later that day. It's still great and relaxing.
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We chose Spring Dance because you carried the 2 brands of spas we were considering. Also, your employees were very personable & knowledgeable.
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Very pleased with sale and after purchase help
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Excellent presentation by Austin Smith-very pleasant-knowledgeable and great follow up Installation went smoothly altho electric costs were very high. Purchased two hand rails-one broken in transit-will be replaced when filled up again next April-also light not work on existing handrail Would recommend the Tahitian model and salt water system. This is our second hot tub purchased.
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This has been a wonderful experience. Austin has gone above an beyond to help us with our questions both before and after the sale. The setup and delivery crew was detailed oriented. I would highly recommend this company.
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Spoke with Danielle on the phone, no pressure. Answered all questions. Arrived at the store, met with Danielle. Very knowledgeable- again, no pressure. Delivery team- "Cameron" & others were great.
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Always a pleasure to deal with & we love our new hot tub!
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Everything was handled very professionally. We are very please with our new hot tub.
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From purchase to delivery, Spring Dance is top notch. The ease of use on the fresh water Salt System sold us. Our salesman Andy really knows his trade. 5 stars for sure!
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We chose this company based off online reviews and they did not disappoint. Salesman was very professional and patient. Answered all our questions no matter how silly they sounded. The whole process was easy and smooth. Delivery and setup went perfectly. We love our new hot tub and are extremely happy!
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Everything was great. All promises fulfilled. Tama was a terrific representative of your company. If she was a lawyer, I would make her come work for us. She was very knowledgeable and helpful. Connected us to a great mason contractor and electrician. We could not have been more satisfied.
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VERY satisfied!! Danielle was extremely knowledgeable and patient. Came in several times before making decision to purchase the Tahiti Model with the recliner seat. Soooo happy I chose this one!! LOVE THAT SEAT!!!! Have been in several times for issues with spa water and am so impressed with the knowledge these ladies have!
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Very good business to work with.
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With my responsibility to my clients both as an architect and builder, with multiple purchase from both Tama and Jerry I can say they are a great team, well informed, I’d recommend them to anyone!
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Took delivery of hot tub, and had an issue with the cover popping up. Spring Dance was extremely responsive and kindly work with us to insure fixed which took a few adjustments and visits back out to service the tub.
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Quality service to date, from the sale to delivery. I am satisfied.
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I don't think you can find a better hot tub. This is my second grande- my first one was 25 years old when we moved so why wouldn't I but another one?
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Great experience and product. Andy and delivery team and electrician (referred) were knowledgeable and very easy to work with from initial showroom visit thru the hot tub being placed and fully operational. We had a challenging delivery location but it was handled perfectly. The hot tub, jettsetter lx is easy to operate and maintain. Love the salt water system and how stable and easy the water is to maintain with minimal chemicals. Would recommend brand and store.
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A wonderful experience from entering showroom to product purchased, accurate and timely delivery. The delivery crew were professional and educational. Have already recommended twice
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Our hot tub did not work when delivered and your company sent someone out 3 times to fix it. We appreciated it!
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Jerry recommended an electrician (Mike Reynolds) and a contractor for the smart deck (Golden Brothers) that both were fabulous and so quick to finish work to prep and finish the installation. Having those people made the experience really valuable.
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Tama was fantastic to work with! Thank you!
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Our first time as hot tub owners- the thoroughness of product info was a big deciding factor, time with with us to explain the ins and outs of a spa. Also William was super patient and thorough. We appreciated this. Thanks!
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I haven't completed some questions because the hot tub isn't being delivered til tomorrow. So far, though, it has been a very positive experience.
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The delivery team (CJ, RH & NH) did a great job getting my hot tub where it needed to be.
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Great experience and our hot tub came sooner than we imagined! Our kids love it, and we love it even more! We're in it multiple times a week! Thanks!
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Great experience from start to finish from the initial overview and sampling of models at the showroom, description of the features, pro/cons of each and setup for delivery. Delivery was on time and the delivery team was courteous, professional and respectful of property with the removal of the old hot tub and installation of the new one.
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Great experience from start to finish from the initial overview and sampling of models at the showroom, description of the features, pro/cons of each and setup for delivery. Delivery was on time and the delivery team was courteous, professional and respectful of property with the removal of the old hot tub and installation of the new one.
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Delivery staff were amazing. Very helpful, professional
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Our experience with Spring Dance was outstanding. We initially stopped in the Jacuzzi shop across the street from your Exton store. After visiting Spring Dance and spending some time with Austin, we had no doubt whatsoever that we wanted to work with him and your team.
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We enjoyed our shopping with Spring Dance. The sales man was personable and professional in a relaxed manner which made asking questions easy. The sales man was knowledgeable and realistic.
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We bought our hot tub over the phone, because we knew there was a low stock of Hotspring Prism nationwide. We spoke to Cheryl in January, and she reserved our Prism for a great price. We had our Prism installed by mid March. That's great, quality service. Cheryl and staff were super friendly/professional, and they are always available to answer our spa care questions. Thanks so much, Matt
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Delivery guys were awesome!! Our experience was smooth from start to finish. Everyone was kind and delivery & install was great.
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We are very happy with our new spa. Works great, and everybody involved in the sale, and installation were terrific, and helpful. We would gladly recommend working with Spring Dance if anyone we know are looking for a hot tub.
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I use it to stretch. The thing is awesome.
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If you are shopping for a hot tub, your best bet is visiting or calling Spring Dance.
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Total purchase experience was excellent. Knowledgeable, friendly staff. Delivery personnel were also excellent and provided useful info to get started. Due to poorly written manuals, had to make numerous calls to office. Response was excellent, friendly and useful. The manuals, more than one, were confusing and redundant. Information that was necessary was severely lacking in detail and information that was not so useful was abundant. The manuals need to be redone. One manual, covering all aspects. For example, gave parameters on chemical balancing but lacked detail on what to do if out of range.
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Danielle was wonderful throughout the purchasing experience, and has been quick to respond to my questions. I'm rating the overall experience at a 4 because I'm struggling to get the water levels right, and I don't feel like I was adequately prepared for this process. I've received multiple different (sometimes conflicting) feedback, didn't have all the chemicals I needed to get off on the right foot (had to order phosphate remover and heavy metal remover from Amazon--it's not here yet). I'm hoping to get on the right track soon and love my hot tub for years to come.
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The delivery team was very friendly, helpful and did a great job.
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Tama was extremely helpful and knowledgeable with model types and what fit our needs throughout the entire process.
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Great product and responsive customer service. Employees are knowledgeable and upbeat. Available to answer questions and inspire confidence in new owner of spa set-up.
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Great Staff all around
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We found Spring Dance hot tubs from doing research online. Initially, we were most impressed by the number of positive reviews and people who were very satisfied with their purchases. Now, we can definitely verify those reviews are true. William and the team are outstanding. We have made many calls to him over the first month of hot tub ownership, and William and the team have answered each and everyone with professionalism, patience, and the true expertise of people who are passionate about what they do. Thank you so much for everything! We love our hot tub, and will recommend your company with the highest regards.
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100% happy with product and service
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Hot tub is great but jets fall off!
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I had such a wonderful experience with Spring Dance starting with sales- Austin!! To delivery and customer service (Jenny), everyone was lovely and my hot tub is an amazing experience! Thank you!
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Staff at Store did a nice job to present the hot tub, functionality etc. Final Delivery was just OK. Felt very rushed and at later found out hot tub was not placed in the correct position for electric though everything was set up correctly. No followup after the purchase. Seems focused on the sale and then left on own to figure it out.
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Great customer service and delivery team!
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Thanks for a great experience. Loving our hot tub!
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Wonderful product and service- very pleased with our new hot springs hot tub!
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Great experience all around. Impressed with attention to questions about tub delivered. One reason I purchased from Spring Dance is the staff knowledge of product.
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You can trust Spring Dance to stand behind their commitments and products.
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We are not out $2700 because the recommended electrician you sent us was not licensed. We are very unhappy!
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Danielle was very knowledgeable and helpful. The deliver crew was spectacular.
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Austin Smith provided outstanding customer service, he’s the best.
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Great product. Knowledgeable sales person —Will. We love our Hot Tub. Highly recommend!
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One reason I chose Spring Dance was their rating online. I was never pressured and always informed. I had total confidence in Spring Dance Hot Tub.
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Delivery Crew was exceptional. Very personable and they did a great job.
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Good service.
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Continue providing a quality product. We greatly appreciate your skill.
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So thrilled with our 1st hot tub when we traded in and purchased our 2nd hot tub. We relied on William to find our next tub and didn't let us down. So happy with selection and customer service.
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We chose Spring Dance Hot Tub because of Austin's customer service. Also, because of the flexibility with tub availability and our complex set up.
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Very informative and knowledgeable sales team. Very attentive to needs and responsive to the customer.
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Everything was an absolutely excellent experience except for the long lead times and delivery delays, but it was worth waiting. The entire buying experience, including Spring Dance reputation, sale price, salesman knowledge, comparisons, and showroom- all better than competition of other retailers.
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Danielle was very nice and informative. We LOVE our new hot tub and all the bells and whistles included. Thank you!
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Thank you!
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The whole experience was perfect from beginning to end. William was great!
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We chose Spring Dance Hot Tub because of their commitment to product, sales and customer satisfaction.
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Great hot tub. Many jets make it very relaxing and the fact that you can turn them on and off individually makes it that much more awesome! Cheryl was a pleasure to work with and answered all the questions that we had. After having had another Spring Dance hot tub for 14 years, I look forward to many relaxing and enjoyable times in the Tropic Seas Rio hot tub and am very glad that we purchased it through Spring Dance. Great place to do business with. Thanks Cheryl!
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Tama was great. Delivery crew was professional, friendly and courteous.
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From start to finish, we have been pleased with experience with and purchase from Spring Dance Hot Tubs. Our saleswoman, Cheryl, was personable, patient, and extremely knowledgeable. We originally stopped in to just see what was out there in the line of hot tubs, and Cheryl was there to explain the differences between brands, models, and accessories for each. She never once pushed us to make a sale, which I appreciated. While we had a bit of a wait to receive our hot tub, Spring Dance had a quicker turnaround window than most other shops we spoke with previously. Overall, Spring Dance was extremely easy to deal with and the purchasing and delivery processes went smoothly. Our hot tub arrived in early November, and the delivery crew they sent out was wonderful.
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Greg Wagner was very helpful during the buying process. Delivery team was excellent!
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You all have been easy to deal with. From holding product for us, to William helping over the phone with setting up our hot tub. Thank you.
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Already have made several referrals.
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Andy was very helpful and patient with my family and I and helped us find the best fit for our needs.
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Excellent product. Easy to get started and fun to use!
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Only negative was that the purchase occurred just prior to Covid and communication on delivery delays could have been more proactive
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I was very impressed with the knowledge of the sales department at Spring Dance Spas. Very professional, informative, and they spent time answering all our questions. We were advised of all the options with each model. Delivery was on-time as scheduled. Highly recommend!!
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Excellent experience working with Spring Dance Hot Tub. Knowledgeable staff, quality products and all around fantastic service from start to finish.
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What influenced me to purchase at Spring Dance was the salesman's knowledge and how he educated me. Also, the salesman's follow up and availability for questions even though it's been almost 3 years since we bought our tub!
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We had a Hot Spring spa at another house and loved it. Did not go in the showroom, but had excellent phone and Facetime conversations with Austin. He was super helpful and responsive.
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Thanks, Greg Wagner!
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Greg, our salesman, was fantastic to deal with. Patient, friendly, and professional. He was enjoyable to interact with, and he always remembered us. Our delivery team was prompt, efficient, friendly, and professional. The team lead for the delivery, Cam, was excellent at explaining everything and very entertaining, as well. Overall a great experience and would recommend Spring Dance.
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I am now the proud owner of a Grandee model hot tub and I have been in the hot tub at least once daily every day since completion of set up. Every aspect of this experience from the interaction with the sales team/ delivery team to the use of the videos to explain how to maintain the water of my new hot tub has been wonderful. I recommended your company to a friend and she also purchased a hot tub from Hot Springs.
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From beginning to end, Austin was there for us with answers to our questions/ concerns. He also helped us decide the model without pressuring us to go bigger/ better. Nice not to be pushed into a regrettable decision. Thanks, Austin. Great job!!
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Very professional and friendly. Spa was delivered on time and very satisfied. Only issue is didn't get discount of follow up purchase of chemicals.
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Great customer service... no pressure!
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William was very knowledgeable and helpful sharing info about hot tubs, sales, service, needs, maintenance, benefits of hot tubs, how to enjoy- optimization of our whole experience!
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Excellent Service! 5*****s! Highly satisfied and will recommend. Thanks!!
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When we inquired about the electricity needs so the electrician could set us up correctly for delivery we were told a designated 50amp line. What wasn't explained is that while that is true, it needs to breakers on for 20 amp and one for 30 amp. On the morning of delivery the delivery crew informed us it was wrong. They did bring us the box needed but it did mean our electrician had to redo the work he already had in place.
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Excellent experience from start to finish. Have been in for supplies since and same helpfulness continues.
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We arrived just before the showroom closed, and Tama was more than happy to help us and answer all of our questions. We'd been looking for 10 years and Tama made it so easy. Wish we met her long ago. We love our hot tub and use it all the time!
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My wife and I found Spring Dance Hot Tubs to be very knowledgeable and helpful in the purchasing of our first hot tub. The entire process was made super easy thanks to our salesman William McCarthy who continues to be available to answer questions. I would recommend Spring Dance Hot Tubs to anyone in the market to purchase a hot tub/spa.
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Spring Dance had the features we wanted. The Endless Pool reputation was a factor influencing us to choose Spring Dance Hot Tubs.
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We were told of all the differences in the models and everything we needed was included in the price.
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Overall we are very happy and it was a good experience. However, our delivery date was pushed off a few month due to the pandemic. Though we totally understand the mass delays of pretty much everything the pandemic has caused, there should still be a commitment to the customer and they should be able to chase down dates or timeframes of when things will be delivered. Our sales person was very nice and helped us out as much as she could and we appreciate all her hard work :)
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I already did this on Google reviews. :-)
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This was the best purchase I ever made for me and my kids. Valet care is the greatest.
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Delivery crew was OUTSTANDING- delivered in RAIN!
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We were very impressed with the entire Spring Dance experience. William was extremely knowledgeable and helpful in our decision making. We LOVE our hot tub!!
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I would highly recommend Spring Dance Hot Tub. From the moment I walked in until now, it's been a wonderful experience. Everyone was so helpful and considerate!! The sales experience was excellent. I did not feel pressure to buy- felt like family.
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SpringDance was great to do business with them. They helped to navigate as best they could with all of the impacts of the pandemic and supply chain issues that delayed the build of our tub. Was not their fault and they were great in keeping us in the loop.
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We had an issue with customer service after delivery that has since been resolved. But it was frustrating and will have an impact on future purchases.
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Incredible experience from beginning to end and ongoing. Above and beyond. Absolutely thrilled with the overall service and product.
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Outstanding company, quality, and customer service. The first impression, their showroom, was superior to any other place we visited. That was our first clue. The customer service was the most professional we experienced. Tama was dedicated, knowledgeable, and friendly. Just looking at the quality of exterior of their hot tubs tells you all that you need to know. The delivery men, frankly, were off the charts! Loved them! Very professional men. The delivery date, well, it was a couple of months late but it is what it is. Unfortunately it's mid summer so honestly, it did matter. I guess good things are worth waiting for. My final note...I wondered what the quality of the jets would be. Would they be strong enough or adjustable? Would it be as comfortable as I thought once it had water in it? The answer to both is yes. All jets were adjustable in so many ways, were Very strong, and the comfort was well thought out. Kudos to the designers for thinking about the fact that everyone is a different size and height. Their design includes foot rests in many places so smaller people can also enjoy the tub without floating away. Also, the "walls" of the tub were low enough that I don't feel submerged. I can see over the edges. We LOVE our hot so thank you Tama....Thank you designer and delivery men and thank you Spring Dance. We hope this review serves you as well as you served us.
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Tama was the best! She knows all the inventory, heard my needs (I'm short, I float up in deep tubs and I have a bad neck) - and walked straight to the right tub for us. She is fun to work with, helped me deal with a challenging permit situation and did it all with a smile and a laugh. Her customer service is A+++
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The instructions are a little unclear. The set up was a bit rushed
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Cheryl was helpful, knowledgeable and patient with my questions.
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Easy peasy … What a terrific experience. Thanks again for your professional service.
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Once we decided to get a hot tub, we visited Home Shows and Hot Tub stores. We lucked out with William McCarthy as our salesman. He helped us navigate many construction delays at our home & continues to be of help.
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Easy peasy … What a terrific experience. Thanks again for your professional service.
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Great experience! First time owner and looking forward many years of relaxation ation and stress free with the family.
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The wait for the pool/spa to be build was the hardest part and impacted by the supply chain issue with the pandemic. It was all worth it!
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Danielle is very knowledgeable and was eager to answer all of our questions. Your delivery team did a fantastic job. They were very friendly, took great care and were very cautious in off loading the unit.
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Thanks for everything. We love our hot tub and the process of buying it was great!
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From Tamra in sales to the delivery team and even the service desk for supplies, everyone was very helpful, professional and courteous. Any questions or concerns that we had were answered quickly. We will definitely recommend this store to our friends & family.
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2nd tub I bought from your company- no complaints. Thanks.
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I have nothing but praise for the purchase of the new spa...from the showroom to the delivery and set up. Had a minor issue on start up that was the electricians fault and the service tech was professional and very fast to respond...hours from phone call.
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Chase was knowledgeable and patient with us. The crew was wonderful to work with- super professional!
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This is our second purchase from this sales person and this store. We loved both experiences.
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Already submitted to Google
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Showroom is great and provides a broad variety of hot tub and amenity options. Austin Smith was a pleasure to deal with and represents SpringDance Hot Tubs very well. He is an asset to your business! I contacted him directly regarding pre-delivery inquiries and post sale support. He is extremely responsive and guided us through the initial setup.
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Everyone we encountered was friendly and knowledgeable. Tama was terrific with helping us find the right spa for us. A great experience and no pressure.
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Feel valued as a customer- solid phone support. Thanks.
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It started off slow with not getting the correct cover but they finally came through and I love my spa. It took a while to get my correct cover due to Covid putting everything on a waiting list. That was frustrating but I don’t feel that was Spring Dances fault. They did provide me with a temporary cover while waiting for the correct cover. The delivery guys were awesome and placed the spa exactly where I wanted it in fast time. Getting it up running was quick and easy and I use it just about every day. As of now I’m very satisfied. Thanks Spring Dance.
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From the first time visiting the showroom to the date of delivery Bill has been very professional as well as all of the employees that I have had contact with at Spring Dance Hot tubs. I would recommend this company to all of my friends. I know we are going to enjoy this purchase of our swim spa.
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Great reputation and low pressure sales.
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We wanted a hot tub and you had it available. Great customer service.
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Great quality and price.
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Every individual we dealt with was wonderful and helpful and the product is great!
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We had a complicated delivery situation, being an indoor hot tub, but the delivery was flawless! They had a great team!
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I heard about you from other people.
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It has been about a week since we got the hot tub and we love it. We have used it everyday and it works great! Greg was very pleasant to work with and we would recommend this store for anyone looking for a hot tub.
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Austin was an exceptional salesperson. He went above and beyond to make sure our questions were answered. We were pleased with the entire sales transaction.
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Great looking showroom with a very knowledgeable staff. They managed to meet our expectations with delivery even during the pandemic. They had open communications. We love our salt water hot tub!
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This was my second hot tub I have purchased from Spring Dance and I have been very happy with both the sales and support of my hot tubs over the years.
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Great experience from start to finish. The staff was very friendly and knowledgeable.
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Very happy with product and service from your store.
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Very happy with product and service from your store.
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The reputation and quality of the products offered at your store are the things that sold us on our new hot tub.
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customer service was outstanding. Everyone from William in sales to Cathy in Service. And a special thank you to the guys that came out to set up the spa. Outstanding!
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Danielle was great to work with, and answered all of my questions. I'd love to do her PR for the company!
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Customer service was great!
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Even during COVID, Spring Dance had spas arriving, great sales prices included everything, and the salesman William was so quick to answer and give great advice about choosing a model to fit our needs and space. Prompt delivery, knowledgeable staff, and questions/concerns after delivery were address very quickly. Would definitely recommend Spring Dance Hot Tubs, Jamison PA location!
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Danielle was extremely nice and greeted me as I first entered the store, which was very clean and organized. She went over 4 different models with me and gave me availability options. Delivery date was exactly as promised.
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Danielle was extremely nice and greeted me as I first entered the store, which was very clean and organized. She went over 4 different models with me and gave me availability options. Delivery date was exactly as promised.
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Our hot tub has been amazing at relieving stress and body aches. It is beautiful and completes our outdoor entertaining options perfectly.
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We received good quality at a reasonable price. The good reputation of your store was a priority with us.
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I emailed pictures to Cathy of our hot tub experience.
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We were shopping for a Hot Spring spa because of its stellar reputation. This store also has price matching, which is important in comparison shopping.
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Salesperson was very knowledgeable about the product. The delivery crew was very professional.
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The hot tub delivered was damaged which was recognized by the delivery/installation team, and I am awaiting a replacement tub. P.S. I never visited the showroom, hence the missing and 3 ratings. Overall I am very satisfied.
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Stop reading and just by a Hot Springs hot tub from Spring dance. Yes, you will pay a bit more if you by a Hot Springs hot tub at Spring Dance, it is well worth it. The staff is incredible, and can explain the differences between hot tubs, and why one feature is better (or worse) than another. They even have a full showroom, so you can see what you are buying (as opposed to so many other places that only have an empty room). Their delivery people are great, and are able to get the hot tub to exactly where you want it (which isn't easy when the hot tub weighs close to 1,000 pounds, is nine feet on a side, and has to be taken down a hill). They were on time and courteous. What more can you ask for? We shopped at several other places. There is a reason we bought at Spring Dance. Even though it cost a bit more.
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The hot tub is beautiful, great quality & priced accordingly. My only comment is that during the sale I was told that the day it was installed the crew would have it completely set up when they left. They did leave an instruction sheet but being a first time user/buyer of a hot tub I was disappointed that I had to do this myself. I'm still trying to work through the on-line manual to make sure I am doing everything properly.
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Quick & easy. Very knowledgeable. Good product.
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Knowledgeable friendly sales team.
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I was told I would get a refund for the circuit breaker since I already had one installed. Also the cover was to be replaced since holes were drilled into it in the wrong location. This has not happened yet. Otherwise all went well. I am very satisfied with the spa.
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I was looking for a particular brand because of its quality and reputation. Purchased from your store because of the convenience of a home town store.
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Our sales person, Andy, was so polite, personable, and attentive.
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We had a bad experience with another competitor for a hot tub. However from the beginning to delivery everything went smooth and efficient with Spring Dance Hot Tub. Greg was very efficient with communication. The entire team was very professional. Thank you.
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Good price and quick delivery
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Great customer service, super friendly.
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I thought Greg was great as were your installers. My only issue is that no one ever showed us how to operate the tub as the installers left before it had water in it. That would have been ok it Greg had then taken the time to come out but I have had trouble tracking him down. THere is a big learning curve with this product and more education is needed upfront.
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Great functionality and price.
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2nd Hot tub purchase. Love working with Cheryl and Danielle. Great people!
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Friendly helpful sales people who want to help you get what suits your needs.
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Very happy with our hot tub purchase as well as sales support since it was delivered
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Customer service was exceptional. Salesperson very knowledgeable about products. Delivery crew very informative and knowledgeable about product as well.
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Store showroom was impressive. Salesperson was very nice, not pushy, very knowledgeable.
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The delivery crew was great, especially Cameron.
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Quality product and good customer service
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Andy was a knowledgeable friendly salesman. Helpful too! Kathy was great too with her input!
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We've dealt with Spring Dance for over 10 years in servicing an ancient hot tub that had been gifted to us. They never hesitated to deliver prompt, friendly service and competitively priced parts. So when we purchased a new tub, there was no question of from whom we would purchase it. Show room associate Danielle was very knowledgeable and attentive. Delivery took longer than estimated, but the delivery crew headed by Cameron did a superb job and were more than giving in their attempt to satisfy us as to positioning and use. We had a little trouble with start up and priming but were guided through it virtually by Spring Dance reps. All in all it was a very positive experience. We love our tub and use it almost every day year round.
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Cheryl did a great job explaining the world of hot tubs. We are happy!
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Recently purchased our 2nd Hot tub from Spring Dance -first one lasted 20 yrs -and very pleased with the experience. Salesperson, Tama very knowledgeable and able to guide us through the many options to a spa that was a good fit for our family. She also was excellent with follow up after the sale and installation. The delivery team persevered through miserable cold and rainy weather and Spring Dance also was able to connect us with a skilled electrician. We have been satisfied with Spring Dance for over 20 years and would highly recommend them if you are considering a new hot tub.
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I am a little upset. I thought we got a new hot tub. We paid $10,000 for a 2012? That's what the tag says. No one gave us a users guide. Looked up manual online. Our tub has newer options at the same price.
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Very professional staff. Excellent purchase experience.
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Purchasing a quality product that I would use longer than a car may even a home but your company and Tama in particular made it easy. Thank you!
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Over the years I have developed a friendly relationship with Danielle at the Marlton store. She is so knowledgeable and helpful and I completely trust her advice. She reminded me how many times I mentioned my "fantasy wish" of having a Swim Spa and explained how I could make this "wish" come true. She is always so patient in answering my numerous questions, whether in person or on the phone, and I am grateful for her help. The delivery crew were terrific, too, and it was quite an experience to watch the crane placing my new Swim Spa on my patio. This Swim Spa exceeds my expectations - I love it!
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Over the years I have developed a friendly relationship with Danielle at the Marlton store. She is so knowledgeable and helpful and I completely trust her advice. She reminded me how many times I mentioned my "fantasy wish" of having a Swim Spa and explained how I could make this "wish" come true. She is always so patient in answering my numerous questions, whether in person or on the phone, and I am grateful for her help. The delivery crew were terrific, too, and it was quite an experience to watch the crane placing my new Swim Spa on my patio. This Swim Spa exceeds my expectations - I love it!
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Quality product at a good price.
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Showroom was very nice. Staff very friendly, very knowledgeable, quality of product. Would recommend them for their great business friendliness.
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Greg from sales was great. Delivery service was outstanding.
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Good selection and knowledge
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Absolutely wonderful expletive. Danielle was friendly, knowledgeable, responsive, and helpful during the buying process. The delivery team was courteous, prompt, and handled everything in such a professional manner.
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After filling tub for first time, water flooded entire room. Fittings were not secured at time of delivery despite asking about what was under the panel. A tech was dispatched to us the next day and was extremely helpful in finding the problem and resolving it.
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Really happy with our purchase experience and spa!
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Friend recommended.
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Love the hot tub! Helps with my back pain.
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Excellent experience and the crew which delivery the unit were exceptional!
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Salesperson was awesome and very professional and pretty.
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Had the size and cover we were looking for.
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Very good experience. Good quality and price.
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This is the 3rd hot tub I've purchased from Spring Dance. After my second tub, I got to know the people in Marlton very well due to visits for supplies, etc. When Danielle mentioned the possibility of getting a Swim Spa (she remembered I had wanted one for years), she explained how we could make it happen, and I'm very grateful for that. She is so patient answering my numerous questions, and I believe that she and Cheryl are true assets to your company. The delivery crew were super, too.
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This is the 3rd hot tub I've purchased from Spring Dance. After my second tub, I got to know the people in Marlton very well due to visits for supplies, etc. When Danielle mentioned the possibility of getting a Swim Spa (she remembered I had wanted one for years), she explained how we could make it happen, and I'm very grateful for that. She is so patient answering my numerous questions, and I believe that she and Cheryl are true assets to your company. The delivery crew were super, too.
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Quality product and staff knowledgeable about products.
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Spring Dance is a quality experience from beginning to end. Austin was amazing at answering every absurd question we had and ensuring we didn't settle and got exactly what we were hoping for! Our delivery was delayed which was disappointing but Spring Dance worked with us to make it a 1 week delay instead of a 3 week delay which we were extremely grateful for. The delivery team was hilarious, very knowledgeable and clearly cared about making sure we had no concerns.
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Great experience, installation a breeze with on-time crew that even worked in a driving rain. Impressed.
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Everyone involved with this transaction were kind and professional. We had some minor issues and you took care of it. We appreciate it and were tubbing that night!
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Great overall experience. Good reputation of business and Hot Spring brand.
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Quality product and good salesman. Thanks for the brownies!
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Waiting for New cover for 5 months. Not good business.
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Good availability
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Great staff. Very friendly. Great products. Cool design. Great time.
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Everything was great and done very quickly. Staff made everything very simple.
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Good quality and service.
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Great service A+
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Great service A+
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Availability and date of delivery were good. My sister has the same model and recommended it.
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The showroom is very impressive, sales people very knowledgeable and clear. They are there to meet customers' needs. All around excellent service.
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Tama was terrific to deal with! Very professional and responsive. My only criticism is that we had to wait so long for delivery due to Covid backlog. And our tub had a leak when we got it.
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Very pleased.
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Spring Dance Hot Tubs has a well-run organization with great attention to detail. I would recommend them every time. Shop in Jamison is well set up for service after the sale. Andy in Sales has a great style of selling. Thanks!
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Below is a copy of the email that I sent to my salesperson Danielle, Please pass this on to management along with the attached communication if you like. It has been nothing but a pleasure dealing with you and all the people associated with your company. You already know what my thoughts are about you and your knowledge of the industry. The service girl that set up the delivery was every bit the professional and personable associate that you could hope for. Today the delivery came of my new Tub and mind you it was pouring rain all day. The three guys on the truck were as professional and fun to deal with as anyone could ask for. They left no stone unturned and went through the process with me even in the pouring rain. (Please let their supervisor know this). If you are curious as to why I say all these things it is simple. I spent 20 years of my life trying to hire the very people your company has managed to employ, not an easy task. They should be proud.
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We recommended and our friends purchased a hot tub too!
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Nice sales help with the chemicals too. Sweet young lady helped me.
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We enjoy the hot tub more than anything. Anytime we use it, we feel like we are on vacation! :)
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Outstanding staff: Sales, delivery & Installation; Valet service. Recommendations for plumbing contractor (M. Reynolds) and Devon Golden, contractor were awesome!
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Knowledgeable people. Quality product.
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I’m happy with the tub. The directions could be a little better and the display a bit larger which would make it easier to initially get started.
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Greg, our salesperson, was excellent! Very friendly and patient throughout the entire process. Took my calls and answered all of my questions. The delivery crew was super friendly, fast and very professional. We had to place a service call due to a broken wire and that process was great too. From calling to schedule the call all the way to the tech coming out....great service and very friendly!
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Greg, our salesperson, was excellent! Very friendly and patient throughout the entire process. Took my calls and answered all of my questions. The delivery crew was super friendly, fast and very professional. We had to place a service call due to a broken wire and that process was great too. From calling to schedule the call all the way to the tech coming out....great service and very friendly!
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Thanks for the brownies! That was very sweet of you guys! Loved them. :)
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Tama is very knowledgeable.
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From initial contact to delivery & installation, everything was perfect. THank you for guiding our purchase & creating lasting memories for our family.
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Good quality and price
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Quality and customer service.
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Great staff! Jeff is great!
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Good communication and staff knowledge.
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We were very impressed with the show room and sales staff. The delivery guys were personable and fun. no complaints.
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Love our hot tub! Thank you!
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Love our hot tub! Thank you!
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DID NOT VISIT SHOWROOM. PURCHASED ONLINE. REPERSENTIVE WAS KNOWLEDGEABLE AND EASYTO TLAK WITH.
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Great experience. We were shown all hot tubs on display and the difference in each.
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Our experience was not great. The salesman did an awesome job but ince teh order was placed it was pretty much crickets. We had to call c=several times for status update on an estimated date of delivery. Once we finally got a confirmed delivery date, after several calls the delivery went as planned. However, there was a problem with the electrician we used to install the box and the unit kept shutting down. The delivery team did give us instructions on how to test, etc. but this was not as easy as it seemed. The books are not very helpful in explaining the process. Andrew said he was going to stop over to help review the instructions, but he did not. He did send a technician out to help with a lighting problem and a issue with the control screen which he replaced. He also helped and offered to answer questions. We are satisfied with the product so far, but we not at all pleased with the support from sales while awaiting delivery. We understand that with COVID production was interrupted but we should have been given updates about the delays. We feel that once the sale was signed and a 50% deposit was collected we were a done deal. Not a great experience overall.
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Austin was great, not too pushy, and helpful.
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Tama is so patient. Very nice person. Excellent customer service.
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Good quality and the size I wanted was available.
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Chose you for your great reviews. Everything was great from start to finish! Danielle was excellent!
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Excellent!
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Overall excellent experience.
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Great overall experience, selection, knowledgeable staff, great product, very satisfied.
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Good product reputation.
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Delivery was efficient, despite an exceedingly long time between purchase and delivery due to Covid. Austin could not have been nicer or more patient and Attentive to me during that time. He is exceptional.
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The delivery was great. The instructions for setup were not & the guy didn't wear a mask. I called for help > 4 weeks later & Austin was so helpful & fantastic! Will always ask for him!
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Jeff and his team were terrific from initial interaction through putting spa in action. Great to work with!
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Can't give a final review until my cover is delivered. I did think that delivery and setup would include setting up the water and chemicals. I must have misunderstood.
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Great employees - knowledgeable, kind, respectful, and helpful.
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The entire process was very professional and efficient. No surprises. Totally satisfied with my selection.
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Attentive staff, quality product.
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Great brand: HotSpring. Knowledgeable staff.
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Everyone we encountered at Spring Dance Hot Tubs was great. All were professional and knowledgeable. Very happy and would highly recommend Spring Dance.
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Love that they specialize in hot tubs. Great selection and knowledgeable staff. Was happy with delivery and install. Would highly recommend.
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Good price. Liked features of hot tub.
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Andy was informative and always available for help. The girl at the counter is fantastic and friendly
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Great first impression.
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The hot tub is awesome!
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Prompt, courteous, efficient. You won't be disappointed!
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We haven’t received the hot tub yet but Andy was awesome and full of knowledge!
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Greg Wagner was awesome. Worked with us from start to finish. He was main reason we purchased the spa. Jerry DiPinto also made sure that all was perfect. I cannot thank them enough. Love the hot tub!!!
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Knowledgeable staff, great products, love our hot tub, beautiful showroom, completely satisfied!
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Excellent staff, especially Tama.
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100% would refer! Spring Dance has been amazing!
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Good customer service. Jet wasn't working on delivery. Service guy Bryan did a good job of fixing it.
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Low price, fast in-stock delivery.
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Did all transaction via phone and online- I have previous hotsprings spa so I knew it was good quality.
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Great price.
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Knowledgeable staff. Very helpful. Easy to deal with. Quick turnaround from visit to using hot tub. Great company.
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The salesperson, Cheryl, was very responsive to my phone calls. She guided me to a selection perfect for my use. I lvoe my new hot tub! I highly recommend Spring Dance Hot Tubs!
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I was considering buying a swim spa for over a year, Greg Wagner, the store manager, was with me every step of the way. Whatever question I had he researched and promptly got back to me. He even came out to my property because I knew the swim spa would be a tight fit, He also assiste with the requirements of my local township, He was invaluable to me in making this purchase. Even in the middle of this Virus pandemic Srping Dance did there very best to get this pool to me while there still plenty of summer left. Even the company owner stepped in with the manufacturer to see that I received the pool when I did. I couldn,t ask for better service than that Also the team that came to my house and set up the pool were outstanding.. They were extrememly efficient, professional and well versed in their product. Yes, when I can I will, again, buky from Spring Dance. Mark Sklar And 4 happy grandchildren
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Excellent experience, Tama is very patient & great to deal with!
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I was considering several brands till I found Spring Dance - Exton. They have it all, the best product, the best service and the best people. The quality and overall value offered are unparalleled. No question that the tub itself is the top of the line, but Greg and his team are outstanding also. They are totally customer focused, and service oriented. They don't stop till you're completely satisfied, and I am.
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Great service. Knowledgeable. Fast.
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They helped get everything coordinated for an easy installation.
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Good buying experience, courtroom, and knowledgeable sales staff.
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Greg was great & knowledgeable, and Austin is great with service!
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Great service, quality product.
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Cheryl was super helpful and knowledgeable.
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Good service after the sale!
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Very knowledgeable sales team and very easy to work with. We love our new hot tub!
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Great quality and selection.
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Great support and customer service.
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Staff were knowledgeable and knew how to fit my needs. Great customer service after purchase!
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It has been six months since we took delivery and we couldn’t be happier! Greg and his sales team gave us a great education with no pressure to buy, and have provided excellent support during the sale and after delivery. Best decision ever!
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Jerry was amazing as my first contact and finding the right hot tub! Tama followed up like a rockstar and had it delivered ASAP! I just recommended you to my friend who will be purchasing the same tub as I got! You guys are great!
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Thank you for repeatedly following up with us to get everything set up. Very responsive customer service.
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Quality product. Spring Dance staff were great.
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Love my new tub!
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Tama did an excellent job explaining the functions/equipment. Very knowledgeable! Install/removal crew was great. Again very professional/prompt...kudos to your electrician!
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Excellent service! This was our second time we have purchased a hot tub from Spring Dance. The first was 14 years ago and it was great.
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So happy to have made this purchase with Spring Dance. They worked with us through a large amount of obstacles with a good attitude and excellent customer attention! Cheers!
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We have purchase two hot tubs and a sauna from Spring Dance in the last 20 years! Always impressed with the staff, showroom, and products.
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Good price and quality product.
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This was my first time buying a hot tub and Spring Dance was great! Greg was very helpful me find what I was looking for, answering my questions, and making recommendations while not pressuring me on anything. The delivery team was great and the store made itself available for a few follow up questions I had after it came. I definitely recommend them!
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Service is always prompt and outstanding. Pleasant people. First rate business. Satisfied with product. Thank you! Brownies are a nice touch!
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Just awesome from start to finish! Thank you
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From the in depth knowledge of the sales person and asking the right questions of us, we were able to choose a product that we love. We were recommended to go here from friends who had also purchased here and they were clearly right with the recommendation. The entire process went smoothly from touring the showroom, determining the right model, purchase process through to delivery. We happened to be lucky in getting it delivered right before stay at home orders were issued and have used the hot tub almost every day. This was one of the smartest purchases we have made! Highly recommend Spring Dance Hot Tubs!
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great company, knowledgeable and helpful staff, willing to go the extra mile to ensure a satisfied customer experience great product!
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Went to the showroom with some advance research on spa requirements already done. Sales staff addressed my concerns about salt vs. fresh water options. Explained shortcoming of previous hot tub and were shown why newer models had addressed those issues. Wood rot and mice infestation were big concerns that were addressed on new purchase.
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Cutting edge product (salt & chlorine, tub design). Our salesman, Greg, is great!
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Wow. The knowledge of everyone is just incredible. I asked a lot of questions,,,,,, a lot of questions! And every single one of them was answered without hesitation. Tama is just awesome and so very helpful. The delivery crew was amazing. These gentlemen new what they were doing like the do this stuff in there sleep. Not just dropping off hot tub but the set up and again the knowledge! Just an incredible experience. I have no doubt that I am going to be enjoying this hot time for years to come. I’ve already be in it at least a few hours almost every day since the day after filling it with water. Yes it warmed up that fast. I am very very happy!
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All was good. Except no return phone calls recently for our questions.
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A+ All around great experience. Thanks!
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The jets give a powerful massage. Saltwater option available.
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Easy and affordable.
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Everyone at Spring Dance is always so helpful and informative. Love working with god all - especially Danielle.
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My wife and I had the best purchase experience. Mr Jerry DiPinto is excellent, very welcoming, helpful, knowledgeable, reliable and just a wonderful guy who was very easy to interact with and learn a lot from about the swim spas. I had the pleasure of meeting the owner, Jeff, who was equally personable, cheerful and was really instrumental in making it possible for me to finally own my dream swim spa. The delivery guys led by Mike, were wonderful also, punctual and respected my environment with a pleasant, neat delivery of my Swim spa.
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Amazing. We drove Cheryl crazy with questions. She took calls after hours, was incredibly patient, knew the product inside and out and was very straightforward. When we had questions about the particular model we bought Danielle was great as she has that model. Great buying experience.
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Amazing. We drove Cheryl crazy with questions. She took calls after hours, was incredibly patient, knew the product inside and out and was very straightforward. When we had questions about the particular model we bought Danielle was great as she has that model. Great buying experience.
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New hot tub shut off two hours after the electrician left on a Friday afternoon. Spring Dance sent their mechanic 7:30 the next morning.
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I HAVE PURCHASED A FEW PRODUCTS FROM SPRING DANCE OVER THE YEAR, ALWAYS GREAT CUSTOMER SERVICE, KNOWLEDGEABLE TEAM AND LIKE I CAN GET THE SUPPLIES AND ADVICE I NEED FOR THE HOT TUB AND CARE. HIGHLY RECOMMENDED
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Very happy with our new spa. Very comfortable and easy to use
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Great experience. Just as promised. Highly recommend.
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Greg is a great salesperson. My wife and I just went in looking and to learn more. We were armed with a ton of questions and Greg was very honest about what to expect when owning a spa. We put down a refundable deposit, then tried it out the next weekend, and bought. Didn't seem pressured during the whole process.
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Thank you for bringing steps of the same color as our tub.
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I was told my delivery would be in 4 to 5 weeks. It was more like 10 weeks! At the time of my delivery (that was very late) Springdance didn't know where my swimspa was...it was in transit...they told me first St Louis...then another city...then they didn't know where it was OR where the delivery person was? I was given three different delivery dates...they were not able to honor them. The delivery truck drove over my lawn making the delivery! It was pouring rain...and grass was ruined by the crane and delivery truck! Sales was fine...but they should not promise what they cannot keep. Delivery service needs a a LOT of work.
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Had the product I was looking for. Like shopping local for the support.
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Good price & quality
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We are satisfied with our mini hot tub; however delivery expectations were not realized. (3-4 weeks vs. 4-6 weeks.) Service was great!
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Samantha was wonderful. She was very knowledgeable about the product. Our only issue was not being able to get the water tested due to system/technology issues.
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Knowledgeable people selling a quality product with no pressure or hype.
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Love doing business with Tama Rigler. As for the mini free flow hottub, it is working perfectly, although it is not well designed for comfort. Had I been able to sit it it before purchasing it, I would probably have gotten something else.
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Great product quality and expertise of staff.
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I arrived towards the end of the day. Jerry stayed late and patiently went over everything on the showroom floor At no point did I feel pressured to make a purchase. I'm enjoying my hot tub and would absolutely refer a friend!
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Good quality, value, cost
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Happy with product. However, we were told you could just plug it in. Not true - needs a special outlet to fit plug. Disappointing.
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No fuss no muss hot tub replacement.
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Good quality and style of product.
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Good price and selection.
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One of the most enjoyable purchases ever. Great salespeople and manager. Thank you for the delicious brownies!!
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Showroom - Excellent. Staff very knowledgeable. Excellent product & value.
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The salesperson was very knowledgeable and easy to work with and accommodating. The delivery crew were prompt and professional and able to answer all questions.
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Greg was fantastic! Very knowledgeable. Thank you for being wonderful to do business with!
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Good service and convenient.
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I am very happy with my dealings with all the staff at Spring Dance Hot Tubs. I do recommend Spring Dance Hot tubs to my friends who are considering purchasing a hot tub or spa.
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Extremely knowledgeable and professional.
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Excellent Hot Tub deal. Staff is very knowledgeable and professional. Danielle took the time to answer all my questions over multiple visits. Delivery crew was excellent. Austin and the crew took the time to explain everything and make sure i was happy. Had a small issue (not their fault) and service came out immediately! very pleased.
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Greg was 100% Awesome!
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Great service
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Knowledgeable salesperson. Nice features like neck massage & variety of jets.
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Cheryl Weist-Popler was outstanding in her knowledge and experience of the products and very helpful with the pricing. We will recomend her to our friends.
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Was referred to Spring Dance Hot Tubs by a friend who works for your competition. He stated he likes your product better. Was a great experience from start to finish. Cheryl was great, very knowledgeable, no pressure sales. Your installation crew was also great! Very professional!
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Great product, great sales staff, great service, and a great experience!! Thanks!
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I wrote one for the company's website. Please feel free to use it.
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William was very knowledgeable. He is always available when we have questions. Thank you!
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Got two recommendations to your store. Great customer service. Friendly Staff.
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Fantastic Product & Service! Thanks!
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Happy with the sales people, delivery & install people, and the product!
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Convenient and local.
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Quality product. Available service.
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Quality product in the size we wanted.
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Everything is great, but we are still waiting for the steps to be delivered and for the damaged corner piece to be delivered.
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Knowledgeable and friendly
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Quality product and service.
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Tama was exceptional and unmatched in every possible way. Every time I came in, she's always so helpful and goes above and beyond. So happy we purchased here. So happy!
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Danielle made it easy for us to make a decision. This is our first hot tub purchase.
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Knowledgeable staff + ease of purchase + smooth installation + excellent product = Satisfaction!
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Quality product and good service.
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The overall experience was fantastic. Delivery was very professional and the staff was terrific. The sales staff were very friendly and helpful with getting our spa up and running. I am very thankful for everything they have done.
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Best product I priced for the money. Great staff to work with; delivery crew rocks! Last but not least: LOVE THE TUB!
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Quality product. Great salesperson: Danielle H.
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Danielle is a great lady; knowledgeable, kind, and answers all of my questions.
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Caldera is the best hot tub. This is our second hot tub. I love it! My granddaughter wants to take it home.
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Local dealer of a brand I have had good experiences with.
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Friendly and professional. Good quality and price.
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From start to finish everyone at Spring Dance was fantastic. Cheryl at the store was great to work with. There was no pressure to buy. She gave us all the facts about the tubs we were looking to purchase and all of our price options. The delivery team was respectful to our home and very helpful in walking us through our new tub.
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My wife and I are very happy with our purchase from Spring Dance Hot Tubs. Greg Wagner was a pleasure to deal with and provided exceptional customer service through the whole process. I would highly recommend Greg Wagner and Spring Dance Hot Tubs.
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Friend recommended you. Good salesmanship. I love my hot tub--I am a mermaid in training. Will try it in a snowstorm next winter. Will need to get the hat with a small umbrella on top to catch the snowflakes.
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Our concern was whether or not Caldera was a quality tub. We never heard of the brand and struggled to find good reviews on line.
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Good quality and warranty.
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The HotSpring Envoy is a hit. Great for my wife and I for hydrotherapy and relaxation, and the teenage kids enjoy entertaining. It's a complicated tub, the remote and the adjustable jets and the sidewall dials allow for a customized and relaxing soak in every seat.
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Good value, Good offer with trade-in.
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Knowledgeable salesman. Quality product.
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Tama was extremely professional and helpful - she even offered to come to the home to go over all of the hot tub essentials and details prior to delivery as well as after. Her customer service is a 5+. The hot tub itself takes getting used to with all of the knobs but is well worth the end of the day relaxation!
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Greg did a great job walking through the spa. His service when calling him is outstanding. Answered ALL questions. So far so good. Thanks!
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Goof price with the features we wanted.
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Great guys. NO pressure to buy because you will want to buy. Quality, Friendly, Down to earth people!
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Recommended by friends. Very convenient.
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We had our previous hot tub moved by a mover and did not do well and we were upset about this. I talked to Greg about the situation and they worked with us to get us into a new hot tub for a great price. It was delivered on-time and has worked beautifully since installed.
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Great Experience from start to finish. Greg at the Exton location was most helpful.
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Extremely satisfied with purchase, to delivery, to use and maintenance of hot tub. It's great that we can call with questions and sundance, especially Tama is so helpful. Would definitely recommend.
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Good value for the price.
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Danielle was awesome. Delivery awesome. We believe whenever we have a problem we can call!
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Knowledgeable staff. Fair deal and made it easy.
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Quality product at a good price.
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Professional staff.
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Good value. Helpful and honest staff.
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From start to finish, Spring Dance did a great job! Easy sell because of the quality hot tubs and installation was a breeze! We have referred all our friends!
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Had two good recommendations to Spring Dance from a friend and the place we bought our last tub.
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Quality product and professional and knowledgeable salesperson.
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Great customer service. Knowledgeable about spas.
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Knowledgeable salesperson
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We replaced our old tub with the Tahitian and it has far exceeded our expectations! Danielle was wonderful and always timely in getting back to me with questions! The delivery crew was efficient and even earlier than scheduled! Great experience overall! Would highly recommend Spring Dance!
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From the moment we walked into the store, we were struck y the quality of products & the courtesy of staff. A great experience in all.
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My new spa was delivered damaged. The dealer has tried to make things right. Therefore my overall impression is too early to tell.
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Folks at Spring Dance - Exton have been great to deal with. Very knowledgeable and helpful with product information. Spring Dance delivery and services staffs are also excellent. Delivery, installation and set up were done carefully and thoroughly. Hot Springs spas from Watkins Mfg are great products - well made with great features. Recommend you consider Hot Springs spas, and if you do, go to Spring Dance.
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Greg is a fabulous salesman. Extremely knowledgeable and willing to take numerous personal requests to ensure that setup went smoothly. Recommend him to all.
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Cheryl was terrific! She patiently spent time with us during the process, provided a lot of information, and never pressured us to make a decision or act before we were ready.
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Quality product and service department.
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Good product and price.
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Quality product at a good price. Enjoying our new hot tub!
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Good price and free delivery
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Quality products and trustworthy salesperson.
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Excellent! Quality product. Professional salespeople. Returning customer.
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Quality product and service. Good value for money.
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You might want to have a technical come out afterchotvtub is delivered to ensure everything is operational. Just a suggestion Tub is great enjoying it so far
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Great service.
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Tama was very professional never any pressure. Very knowledgeable even on her days off answered our questions
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Excellent staff and delivery!
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Tama’s great. Very helpful.
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Everyone was accommodating & a pleasure to deal with. Thank you. We love our new hot tub. :)
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We love our hot tub. William far exceeded our expectations as to the level of support provided during & after the sale.
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No pressure sales.
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Great follow up and professionalism.
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We are so happy with our purchase. It was all around a great experience from our sales person William McCarthy to service and delivery. Great customer service all around. Would highly recommend to anyone looking to make a purchase.
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Very happy with our purchase. William.m made the purchase easy and continues to offer support after the fact.
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I bought a floor model because I was told it would be quicker ( wasn't much quicker) delivery guy told me to use less salt then my tub needed. I wound up us all the salt they provided to get the tub system to say it was okay and the strips to be good. But soon there after the system keeps going blinking yellow and I keep needing to shock the tub with chlorine which shouldn't be needed for a salt system tub. And they came to look at the tub when I was not home and my young daughter was home alone and I told them specifically not to come unless I was home since my 17 year old daughter is afraid of strangers The salt system is still not working properly And I keep needing to add chlorine. And they dropped off the towel stand that I ordered and it looks not properly put together because it doesn't stand balanced keeps falling over. Cheap piece of crap that costs way to much All over horrible experience and the tub is definitely not worth the 18K it costs. Buyer beware
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Just like to take a moment to express how pleased my wife and myself are with our experience with Spring Dance. From our saleswoman Cheryl and Diane and Kathy,who handled our delivery process everyone was excellent! Also must mention the delivery crew, sound system tech. and electrician were all very polite, professional, and accommodating. Keep up the great work! This is why you guys are the Best! Visit them, you'll be glad you did.
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Was recommended by a friend
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Great staff, very helpful and informative.
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The only problem after installation was that the electric cover shorted out and would not go up. we are waiting for the electrician to resolve the problem. Can't use the tub
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Very knowledgeable about product. After purchase they were helpful with our questions.
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Don't mess around on the internet. You get what you pay for. Full service is worth every penny! Spring Dance Hot Tubs is a full service store with quality products.
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William was very knowledgeable & was patient & thorough going thru details. Delivery crew was quick & 1st class. They explained details & about tub & they were on their way!!
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Danielle Halley was awesome! She answered all our questions and was very informed.
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Great friendly staff and very knowledgeable
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We owned a Sundance tub for 14 years and the experience was excellent. We purchased a jetsetter Springdance. We dislike everything about it and get a different answer each time we talk to someone. Call and pay? Maintenance is a NIGHTMARE. Tub recommended and pushed to us is not meeting expectations from several perspectives. $2K for valet? and that doesn't help!
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Salesperson was excellent.
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Danielle went above and beyond to make sure we got the hot tub we wanted. She worked with us and explained it all and was amazing! Thank you!
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Very satisfied with staff and product. Still waiting for cover as it came with wrong one.
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Love the showroom, plenty of spas to choose from. Helpful and courteous staff. Thank you!
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Tama was very helpful with our decision as far as purchasing a hot tub and which product would suit our needs.
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Andy Rhodes presented in a down to earth, business-friendly manner, styles and quality to fit our needs.
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A no pressure experience accompanied by proper knowledge of all aspects of the purchase. VERY friendly!
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From start to finish, our experience was first class. Couldn’t be happier with the hot tub we selected and with the experience we had with Spring Dance
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still waiting on eclectic box and the cover cant set up till they come in
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Tama is an excellent salesperson. Knowledgeable, reads people well, and not aggressive. We felt comfortable taking our time through the store. She's been communicative from the start as well, including a follow-up question after the delivery.
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When you buy a hot tub from spring dance you notice the difference in the service knowledge and friendliness of the staff they really know what they ate doing
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I had a great experience buying my hot tub. Greg gave me a few options based on what I wanted and the one I bought really gives me a great massage. I’m glad I bought my hot tub at Spring Dance.
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From the minute we had made our purchase until the time that our tub was delivered and installed we had an amazing experience with everyone we encountered, even the people on the phone who scheduled our delivery. Every one at Spring Dance Hot Tubs is simply awesome. From beginning to end. Thank you to everyone who made our time pleasant and worth our money.
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Purchased a Grandee for a second home on Long Beach Isle. In first 2 weeks of operation, having temp issues and already was forced to pay $500 to empty and ?estact? tub that manufacturer should have paid. Company that installed it does not offer maintenance along the beach but salesman said they did. Now I can't find a service (maint. company) because I didn't buy from them. Unhappy client so far.
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Knowledgeable sales team. Quality product.
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Good service and price. Set up crew was AMAZING!
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This tub is the second that I have purchased.
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We are very please with our hot tub purchase. Samantha helped make our decision very simple. She was there for us before and delivery to get us started. Delivery was a problem. But both delivery teams were great in getting the problem resolved .
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Knowledgeable staff.
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We bought our first HotSpring Grandee hot tub in 1991 and it served us well year round for over 26 years. When it came time to replace it we didn’t want any other brand. We met Greg Wagner at the Exton store and every step through to delivery was seamless. Value, price, and customer service beyond compare.
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All Sales/service people at Spring Dance are so friendly, helpful, & knowledgeable!
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Great experience from start to finish. Sales person was very informative but not at all pushy. Loving our new spa!
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Good pricing.
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Perfect experience. First time we stopped in was March 19th. Danielle made such an impression, we came back two months later!
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We did a lot of research and comparison shopping prior to the purchase. At this point we feel we made the right decision. Very pleased with the product, installation process and follow up.
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Quality product. Convenient location.
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Greg Wagner is a very professional & knowledgeable asset to your company!
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Spring dance was extremely knowledgeable and patient. Tama was able to help us identify the exact needs we had and identify the hot tub that would work best. Tama was able to pinpoint the exact jets to massage sore muscles and alleviate arthritis pain. The delivery team was able to assess our outdoor room and help make sure everything was positioned correctly regardless of how many team members were needed to accomplish it. We had amazing service and would recommend them to others.
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Friendly & courteous store. Knowledgeable on products. Great service.
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Great salesman and quality product.
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Samantha was great, from our first meeting until everything was up and running. She was very helpful and there for us to answer and help with every question, even the not so important ones.
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Great experience!
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Already recommended you! Thank you!
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Professional installation. Knowledgeable, fair pricing, quality products.
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Greg was great to work with.
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Mike Reynolds provided us with so much information without pressure before and after the sale. Very knowledgeable. Great place to do business.
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Very professional but yet friendly and corgial. Not pushy at all and Tamma even told us to shop others stores before we chose them .We are completely satisfied.
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Fantastic holiday weekend and the staff is happy to be there and more happy to help with filters and add on for my hit tub. Great people great service.
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Very accommodating sales people
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Tama was extremely knowledgeable of the spas and helped us pick the right one for us. She went out of her way to ensure the new hot tub would fit in our enclosure and then sent a bigger delivery crew so everything went smoothly. Chase ensured there was no damage to our existing structure and that the tube was a perfect fit. The hot tub has been installed and running without an issue, we love the salt water system. Bob installed our blue tooth speakers and took his time to review how the systems work and the best settings for our use.
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William was great. Showed us what we were looking for with NO pressure. When delivered, there was no owners manual, but within 3 days we had one sent in the mail. Thank you! :)
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Quality hot tub. Owned one previously.
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Personalized service!
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Excellent service. From sales to delivery team - all are professional and a pleasure to do business with - couldn't be happier!
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Great buying experience. Helpful, informative, with great support during ans after the purchase process
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So glad we found spring dance Hot tubs. Came in to buy a cover ended up buying a new hot tub. We credit this to Tama's expertise.
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our salesperson, Danielle was very knowledgeable. She was not pushy and answered all our questions. We do still have an issue because one of the jets pooped out - we were sent a new one but it didn't work - awaiting for them to come out and look at it.
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Local and helpful staff.
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2nd Grandee. 12 years on first one... use every day. I'm a middle-age fitness enthusiast and hot tubbing is part of my regimen. Definitely helps keep me in the game.
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William McCarthy was terrific to work with - made scheduling easy. New home construction & William made it stressless.
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Great people to work with. Sales, phone, customer service & delivery personnel. Great, well-made products easy to use.
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Quality product with features I was looking for.
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Great folks to work with, friendly and knowledgeable.
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I've worked with Spring Dance on multiple occasions. Their friendly and knowledgeable staff have always helped us find just the right tub. They say what they are going to do and then they do what they say. I highly recommend them and their services.
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William was very helpful in assisting us in making our decision and we never felt pressed to make the purchase.
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This is my second hot tub purchase from Spring Dance Hot Tubs . I received a great trade in discount on my existing Caldera spa and an even better discount on my new unit . I would highly recommend William McCarthy and Spring Dance hot tubs to anyone who is in the market to purchase a spa . Mark Weathers
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Quality product. We used the electrician you suggested which made install a breeze.
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This hot tub replaced one we bought from them 16 years ago and we never considered another source. Support after the sale is superb and the crew that came to swap out the old tub for the new one was fantastic.
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Great customer service and reputation.
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Good quality and price.
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Good sales experience.
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Chose you for ease of purchase.
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This is the second hot tub that we have purchased at this store. Recommend the experience to everyone!
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Very happy with both the tub and the staff who made it happen. Thanks!
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Very happy with both the tub and the staff who made it happen. Thanks!
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Had the tub features I was looking for.
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Quality and selection.
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My Wife and I are very impressed with the service we received from initial phone call to purchase and delivery of our Hot tub. Spring Dance in Jamison for sure over delivered on all aspects of our experience
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Liked the price match and previous positive experience and in water test.
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Greg Wagner was very professional, knowledgeable and responsive to all my questions and concerns. Extremely helpful.
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Had the size I was looking for and ozonator.
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Having been a customer of Spring Dance for many years, I had no reservations about dealing with them when I wanted to purchase a new hot tub. They had a product which met my needs, and provided me with prompt service and price quote. They are a pleasure to deal with. Both their sales and service departments are a pleasure to deal with. And their prices are competitive.
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Danielle was awesome! We love our new hot tub! Quality product and knowledgeable staff.
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Professional and thorough every step of the way. A real pleasure to work with.
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Had the brand of hot tub I wanted. Good sale price.
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Love our new hot tub. Thanks for the brownies.
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everything was great besides having to get service out twice to fix the Spa
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Danielle at Spring Dance Hot Tubs was amazing. She showed us a variety of hot tubs and we never felt pressured to buy. She answered all of our questions. When I went back to purchase it and surprise my husband, she was so sweet and helpful. Delivery went smoothly and all of the delivery guys were very friendly. I would absolutely recommend this store!
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I have been researching swim spas for years and was not sure if I could fit in in my garage. The owner came to my house twice to measure and double check before buying the swim spa. I couldn't be happier with my purchase from Spring Dance.
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Took my old tub away.
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Amazing hot tub very pleased with this purchase
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Buying a tub from Spring Dance was a terrific experience--lots of info & advice, no pressure whatsoever. Tub was the perfect size for our location. The delivery/installation crew was outstanding! They came on schedule, and did the job as if it was at their own home. Couldn't be more pleased.
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I was able to handle everything over the phone with ease. WIll be buying another one in a few months for my other home.
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Everyone we dealt with was great. My big problem was that I was told that we'd be able to just plug this tub in to our existing tub outlet. Not so. We have had the tub a few weeks and it sits empty while we wait for an electrician to come to wire a 220 line for the tub. Having to have an electrician install the tub would not have been a deal breaker, but it seemed a bit disingenuous to lead us to believe that there would be no trouble with installation. If the salesman does not know that a 220 line is recommended by the manufacturer then he should learn that fact so as not to mislead a customer as we were misled. What a disappointment to find that our existing plug was not recommended.
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I was fortunate to get a knowledgable person to help my wife and I choose a new Hot Tub. We were previous owners, but have been out of the market for over 15 years, so things have changed. We are thrilled with the level of service, quick delivery and professionalism. Great job!
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Great salesmanship, great prouct, great delivery and setup.
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First class operation from start to finish and follow up. Friendly, knowledgeable and no pressure. Delivery crew was friendly, helpful and very careful and neat. Beautiful high quality hot tub.
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Greg is awesome. Super knowledgeable & available whenever we have questions. Our hot tub is perfect!!!
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Excellent staff. Worked with us on moving in hot tub to our home.
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Greg was fantastic and very helpful throughout the entire process. He helped us plan out the location and provided excellent contacts to help us prepare our site for the delivery of the tub. We would not have purchased the tub without his excellent knowledge and help!
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Chose to purchase with Spring Dance for the hot tub itself, the special financing, and what was included in the purchase.
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Love the tub and Danielle was fantastic!
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Referred. Knowledgeable salespeople.
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Quality product. Knowledgeable salesman.
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Great customer service, especially by Samantha.
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My tub had a manufacturer's defect. Your service department was very good and Jeff made sure everything was good in the end.
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Pama was very honest with us about the hot tub that would meet our needs.
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Friend recommended you.
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Great Experience and Product.
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Excellent service, friendly people, highly recommended! William was awesome. Thanks!
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Great job through the whole process. Thank you
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Tama and the Spring Dance Staff were wonderful to deal with, they are very knowledgeable and were able to answer all my question, plus I never felt any sales pressure to purchase. The Delivery Crew couldn't have been nicer or more professional
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Having dealt with Spring Dance in the past, I knew them to be very good. I was happy to find a low-cost, portable hot tub that would fit on the deck where I'm currently residing.
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Our experience has been 100 % positive.
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Keep doing what you're doing! and thanks for the delicious, special chocolates
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Thanks for the fudge.
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Love the tub - Karen was great.
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already have reffered
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great overall experience
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jay was excellent! no pressure and answered all my questions.
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Tom sold this unit on quality. I checked out other units, no comparison. Great unit. WE LOVE IT!!
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Excellent product, showroom, and customer service. Extremely satisfied!
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Great experience, great product
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I have to tell you we only had out tub 4 weeks and i can not believe how much it helps my back. I had back surgery in march
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You were so responsive when our tub turned out to have a cracked light lens upon delivery
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Very pleased with whole experience. Special thanks to mike the electrician for such fast and excellent service!
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Jayu and Tony are good people to deal with
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Jay is great to work with..patient, not "pushy"
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This is a very trustworthy companyu with patient and knowledgable people always there
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Excellent service, excellent product. keep it up!
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I love my hot tub!
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"ive never had such great service!"
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"Karen was helpful & friendly & not too pushy, she gave us time alone to think through our decision through. thanks for the fudge!"
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karen & jay were a+++ emplyees. tried hot tubs in both stores.
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Very impressed with your customer service
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Jay was GREAT!
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very happy with whole purchase experiance
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one of the best consumer experiances ive had! you have a great business!
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"FJ promises and George delivers. What else could a customer ask for?"
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The sales staff and delivery crew could not have been nicer if they tried we love our hot tub thanks again!
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i love my tub & i use it everyday. salesman, delivery, phone serv was excellent.
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We are completely happy!
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Thanks for the fudge!
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Make no mistake: there are SEVERAL quality tybs on the market. Your staff is what made this sale! NEVER pushy. Never in-your-face. Always friendly & approachable
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My brother John Didio also bought a hot tub in sarasota, florida because of us. We cant say anough about Karen & Jay. They never pressured us & treated us like we were their friends. What an asset they are!
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Customer Service from Jay and Karen has been exceptional.
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Dan was excellent along with the enire staff. Great Product. Very Satisfied.
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we've already referenced several friends!
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great product, great experience
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we are extremely satisfied with sales, product, service.
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your service dept. was great as well as the delivery dept. you really know how to service your customers and in this day & age that is very rare.
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your service dept. was great as well as the delivery dept. you really know how to service your customers and in this day & age that is very rare.
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Spring Dance Marlton

Spring Dance Marlton

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941 Route 73 South
Evesham Township, NJ 08053
Phone: (856) 638-0800

Evesham Township, NJ

Spring Dance Hot Tubs, Inc. is a value based, family-owned business committed to excellence and integrity with over 25 years experience in the hot tub industry. Our Mission is to promote health, relaxation and family-togetherness through the sales of high-quality hot tubs and related products, one backyard at a time, and to provide outstanding customer service that exceeds our customer's expectations.

Here at Spring Dance Hot Tubs, we take customer service seriously. We know that when it comes to choosing a hot tub you have many options and are confident that we are the right company to earn your business! If you call or walk into one of our stores, you will be greeted by a friendly staff member who wants to help YOU with your questions and concerns.

Business Profile of Spring Dance Marlton - Evesham Township, NJ

Office Type: • Sales & Service
• Installation
• Maintenance
Hours: • Mon-Fri 10 AM - 5 PM
• Saturday 10 AM - 5 PM
• Sunday 12 - 5 PM
Products: • Spas
• Hot Tubs
• Swim Spas
• Saunas
• Outdoor Patio Furniture
View All...
Brands: • Hot Spring
• Caldera
• Freeflow
• Endless Pools
• Finnleo Saunas
View All...
Serving Areas: • Jamison
• Exton
• Marlton
• Philadelphia
• Bucks
• Chester
View All...
2015 MVP Hall of Fame Award

Congratulations to Spring Dance Hot Tubs!

Based on their record of consistent success in meeting customers' needs and demonstrating the highest quality of service, Star Ratings USA is proud to recognize Spring Dance Hot Tubs with our 2018 MVP Hall of Fame award! They have earned our highest honor as a business focused on customer satisfaction, and we wholeheartedly recommend them to prospective clients. Read more details...

"We are thrilled to be receiving this award as we have put dedicated focus into growing our reviews in the past few years. Thanks to the team at Spring Dance for a job well done and many happy customers served!”

- Jeff Bailey, Spring Dance Hot Tubs

Customer Reviews

Courteous, responsive sales staff and skilled, fast, competent delivery guys.
Satisfied Review Verified CustomerVerified Customer
 

Tama made my first hot tub purchase a very pleasurable experience and i will definitely recommend anyone who shows an interest in a hot tub to visit your store. and speak to Tama. The installation crew did an excellent job as well.
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Tama was great to work with. She helped identify what features we were looking for and the best model/price point for us. Upon delivery the tub worked but one of the motors failed the next day. The service department came out next business day and replaced the failed motor. Would not hesitate to recommend this place to others as they stood by their product.
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Loved the fudge! Nice surprise!
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We'd recommend Spring Dance to anyone looking for knowledgeable staff, great service and an exemplary product. Love that they are backed by Leslie too!
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Austin Smith was outstanding during the entire process... from my initial visit to the showroom, ordering, delivery and follow-up post sale. He made sure I was informed and gave the impression I was generally cared for as a new customer. His attention to the details and help with balancing the spa water cannot be overlooked - I highly recommend Austin for any referral I may have in the future.
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Very happy with our purchase. I first started working with Austin around 2021, then put things on-hold. Just could not decide on the placement. Finally in July, 2023 we went back to Austin. Great knowledge and easy to work with. Everything sold and delivered meets if not exceeds expectations.
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Responsive sales Good installation Troubling foam production
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Delivery and set up men were VERY good.
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The reason I have a hot tub right now is Austin Smith. From the moment I called him until literally 5 minutes ago, we have been in close contact. He was so unbelievably knowledgable and helpful; at one point he was helping me find a hot tub that was in my budget even when it seemed certain I could not buy from him. In fact, it made me want to find a way to afford the hot tub just because I wanted to have a contact like Austin moving forward--having him to consult on balancing the chemicals, troubleshooting, etc, is worth more than anything. I had concerns that after I made this enormous investment, I may not hear from him much, but he has proven that he cares beyond a sale. At this point, it's like having a friend who knows everything about my hot tub and just wants to see me in it and happy. I never would have made this investment, never, if it wasn't for him. You have an amazing resource in Austin, I hope you are fully aware of just how lucky you are to have him. Lastly, beyond just being super helpful, kind, and proactive, he moved mountains to make sure my hot tub was delivered on the date I wanted it, that my electrician had everything he needed, and that he was on stand by, well after his working hours were over, to be there for me on that intimidating first night where I didn't know how to operate it, sanitize it, etc. Thank you Austin, this hot tub is a game changer for me and you made it happen.
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Knowledgeable staff & great value. Good support after sale
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An accident happened with 1st delivery and Spring Dance took care of it immediately. Thank you!
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Absolutely a perfect and wonderful experience from start to finish! I would absolutely recommend Spring Dance. Everyone at this business is so helpful, friendly and professional! We are loving our new hot tub- we use it almost every day. IT’s everything that we hoped for and more!
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The weakest item is the Rio Model user manual. There is no mention of the operation of the lighting, and most importantly, the use of the flow diverter valves. We are still learning how they work. Can't find a video on it either.
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The sales people at the Exton, PA showroom are very helpful, friendly, patient and professional. They really helped me find the right hot tub at the high price and held my hand through the entire purchase, and install. No pressure. Most importantly the company rectified a few small issues with the install immediately. They listened to my concerns and remedied the situation right away to my satisfaction. My family loves the hot tub, it helps me relax, sleep better and the steam even helps my sinuses!
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Please suggest testing the tap water before set-up and filling of tub. We had to empty ours & refill having water tested to ensure correct chemicals.
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Loved everything about you! I only wish there was a set up video to follow when the hot tub was delivered. I can make that! brightlightsmediallc.com
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Austin was wonderful to work with throughout the selection process. He was very thorough and his product knowledge was deep.
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always a great experience from sales- service to delivery dept
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Tama and purchase was amazing. Delivery of product was not great as they did not help me set it up properly once I mentioned I got the valet service. Valet service has been awesome so far!
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SDHT was excellent to work with in the selection process, sales process, and even after we purchased.
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Sale person was great Show room was nice Price was reasonable
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Tub was damaged upon delivery & nobody ever came to repair panel.
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Wish there was a way to separate this Review between the experience we had with Sales and what we experienced with Delivery. Sales is a solid 5 and remains so as Austin has even continued to reach out and check in with us post-delivery/install. Austin never fails to deliver a superior customer service experience. Meanwhile the Delivery (though scheduled months in advance) was a complete nightmare and it seemed as though that Team had never Delivered a Hot Tub before. They had no idea what Location the Tub was the morning of Delivery and the Delivery Team was completely unprofessional and borderline hostile. The experience was so horrendous with the Delivery that, If not for Micah who lead the Installation, we likely would have Cancelled the Order entirely and done business elsewhere regardless of Cost or Timeline. The experience we had with the Valet Service was equally disappointing as the Tech that arrived was not sure how the Chemical Reaction impacts the Rubber Seals of the Covana Cover and even added Chlorine to already properly balanced Bromine System.
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Great business. No issues. Austin is very helpful. Thank you for the fudge!
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Austin was amazing from first visit to Showroom throughout Post-Delivery and remains a valued Resource for Guidance and Customer Service. With the exception of Micah, the Delivery Crew was Horrendously Unprofessional and Hostile. Valet Service (Chris) was less than knowledgeable and unsure of what to do or what he had already done to the Spa while which for a New Owner is quite concerning and the opposite of why someone would Pay to have the Valet Service.
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We love our sauna, use it on a daily basis. We couldn't have asked for better service from Tama. Very LGBTQ friendly and respectful. Didn't try to upsell. Love it!
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Danielle was so helpful in the process of picking out and purchasing our hot tub. She was not a pushing sales person at all. She said it like it was and I really liked that about her. She offered what she had and was very knowledgable about the products. A pleasure to work with. And even after buying the hot tub she is always there to answer my questions via phone/ email.
Satisfied Review Verified CustomerVerified
 

Austin was an amazing sales person that was one of the main reasons I decided to purchase from Spring Dance. He spent a ton of time answering my many questions via email, in person, and text, which provided me the confidence that I was making a good purchase. I will definitely refer anyone interested in a hot tub to speak with Austin.
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I left a review on Google.
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Excellent service, responsiveness, knowledge and delivery. Overall an awesome experience. And also, continuous follow up from Austin to ensure we are satisfied and everything is working well. He is the best!
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No pressure, no hype. We came in to get information on an endless pool. Left with pool. W. McCarthy was great!
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Thanks for the fudge!
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Austin has been so helpful! Available anytime we have questions & constantly checks in with us.
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Visited store. Experienced hot tub use in store. Explanations given pros & cons salt & chlorine systems. Made easier to understand. Delivery went well. Use on regular basis. LOVE our hot tub!!
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Our hot tub came on Dec. 23rd during severe cold weather (5 degrees) and unit heater broke. Did not function for another week after delivery due to cold weather. Service was good.
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We love our new hot tub. Springdance is definitely the place to buy your hot tub!
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Fantastic job by William and the whole staff at Spring Dance. Professional, knowledgeable and commited to their customers. Thanks to all!!
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The tub started leaking the first week after installation. A service tech came out A WEEK after this was reported and then we heard NOTHING. Dean Niedrist took 10 days to answer the request. A new hot tub was delivered, Dean was attempting to give us a showroom model. We have had no issues since receiving the new tub. Customer service was awful, very disappointed in the whole experience
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Initial sales (Gary) Knowledgeable (7-2021)- delvy 3/2022 Andy- The "best" in the knowledge of hot tubs, sorry he moved on. (summer of 22) Austin- Personable, inattentive to in store visit. I noticed him on iphone- gaming @ counter while in conversation w/ me. Phone calls not returned at times (Austin)
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We had emailed with no response, so we reached out to FinnLeo. Shortly after, Tama called us back, worked with us online and helped us purchase our lovely sauna. The delivery crew was quick and professional. Great work by all!
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Austin is amazing. He deserves a huge raise--friendly, competent, knowledgeable, can't say enough about him! Our delivery guys were hardworking and fabulous. I would highly recommend your company to everyone, especially because of your staff!!!
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We are happy with our purchase. One suggestion- the start up instructions must be better. We were told to add a certain amount of salt- it was too much.
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Great product. Great sales, installation and fast install service.
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The entire process was smooth. Cheryl is extremely helpful. The delivery team was fantastic and helpful!
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There was an install issue for which I was billed $600.00 which did give me a reality check on how sincere all the sales was.
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Great experience from purchase to delivery. Excellent staff, highly knowledgeable, professional and pleasant to deal with. Big shout out to Cheryl Popler at Evesham Branch.
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Very informative salesman. Answered everything we asked. Delivery was perfect. Thank you
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Our friends recommendation and Tama's knowledge and assistance influenced us to shop at Spring Dance Hot Tubs.
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Austin Smith was awesome with his product knowledge!
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This is our 3rd hot tub from Spring Dance.
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We entered the store shortly before closing time and William immediately offered his assistance. He was wonderful, including having a great personality to an expansive knowledge and everything in between. We decided to purchase the hot tub on our way home and paid in full the next day by phone with William. That’s how impressed we were. We were able to enjoy our hot tub within 48 hours from delivery. (Last night😊). It was sublime.
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William was available to answer all of our questions and made us comfortable in our purchase. He made it easy and quick.
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William was amazing and knew his stuff.
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Austin provided superb customer service at the show room, responding to questions, and after delivery/ installation. Delivery team was amazing and knowledgeable. A++ experience from start to finish. Thank you ALL!!
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We are so glad to have purchased our hot tub from Spring Dance in Plymouth Meeting. Tommy was outstanding in explaining our options and now our staycations are like a 5 star hotel. Truly relaxing, low maintenance fun!
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Austin was courteous, professional, and knowledgeable.
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Love it and Love Spring Dance
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Service was great! Danielle (Marlton) was helpful & knowledgeable. Delivery men were friendly & accomadating. The wrong color hot tub was delivered but delivery men made sure the correct one was delivered the next day. An overall nice buying experience!
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Was so excited to get my first hot tub. Received it on Thursday, crew was visibly tired. I was the 4th set up of the day. I was assured it was "ready to go". I had the electrician hookup the dedicated line Saturday. Filled the tub and nothing. Plugged it in and it was "air locked", motor ran no jets. Called for service - they came out fast - Monday AM. Got it working told me how to avoid air locks, left it running and heating up. Tuesday AM - still not heated to 100. Almost 24 hours later and still not above 93 degree's. It 80 outside - this is not right, and now my patio is wet, so must be a leak somewhere. Not happy. Called and left a message for service again. Waiting.....
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My husband and I think Spring Dance Hot Tubs can’t be beat in inventory, quality and salesmanship. Austin is by far the best sales associate I have ever worked with! He is knowledgeable, friendly and took the time to answer all our questions in person and via phone. We would absolutely recommend and purchase again from Spring Dance.
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"Supply chain" issues made the experience exhausting. The hoisting over the house & delivery team effort turned it into fun. Thanks for the chocolate.
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Will was/ is very helpful especially after the sale.
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Thanks yous! Old school- loved it- I am going to do it again in my business.
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Spring Dance provides a knowledgeable and trustworthy presentation and direction into hot tubing. Truly fun.
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Austin at Springdance Hot Tubs was excellent. Service from day 1 walking into the store to weeks after delivery answering questions has been wonderful.
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AUSTIN WAS EXCELLENT !! Professional , courteous and very knowledgeable.
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People working for Spring Dance are very knowledgeable and courteous. The product is a+one!! Delivery was excellent.
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Our salesperson truly loves the products he is selling, and bent over backwards to please us throughout the process.
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So far so good! Love the hot tub! So relaxing after a tough day at work or a night of pickle ball
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We visited many Hot Tub places. A hot tub sells itself. However Austin is the reason we went with Spring Dance.
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Knowledgeable salespeople- very personable. Have all supplies needed for maintenance of tub.
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Austin is super knowledgeable and helpful!
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Always an excellent experience- professional, reliable, courteous & friendly. If you buy from them you'll never buy from anyone else.
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Tama was great. She always answered our questions & helped us balance the levels after a delivery "hiccup". Would recommend Spring Dance!!
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Great place to deal with. No pressure, great product and superior follow-up. We thought we had a leak, they came out and found that the drain cap was loose. I felt bad that I had them come for that and they apologized to me for it being loose. Highly recommended!!
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Great all the way around. AUSTIN was amazing, great personality, professional and very knowledgeable. The only negative thing I can say is that the stand that we ordered was not delivered on the same day as the hot tub due to not being in stock, which we did not know when delivered, so this is disappointing since we need help to get in and out of hot tub. We are now waiting till they call us so this can be delivered and we have to drain the hot tub to get it installed. However, all in all a good experience with Spring Dance Hot tubs. We are loving our hot tub.
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I order the Martinique in Java Cabinet and Desert Shell, but my tub was Java and Artic White. I did not notice until later that day. It's still great and relaxing.
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We chose Spring Dance because you carried the 2 brands of spas we were considering. Also, your employees were very personable & knowledgeable.
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Very pleased with sale and after purchase help
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Excellent presentation by Austin Smith-very pleasant-knowledgeable and great follow up Installation went smoothly altho electric costs were very high. Purchased two hand rails-one broken in transit-will be replaced when filled up again next April-also light not work on existing handrail Would recommend the Tahitian model and salt water system. This is our second hot tub purchased.
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This has been a wonderful experience. Austin has gone above an beyond to help us with our questions both before and after the sale. The setup and delivery crew was detailed oriented. I would highly recommend this company.
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Spoke with Danielle on the phone, no pressure. Answered all questions. Arrived at the store, met with Danielle. Very knowledgeable- again, no pressure. Delivery team- "Cameron" & others were great.
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Always a pleasure to deal with & we love our new hot tub!
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Everything was handled very professionally. We are very please with our new hot tub.
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From purchase to delivery, Spring Dance is top notch. The ease of use on the fresh water Salt System sold us. Our salesman Andy really knows his trade. 5 stars for sure!
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We chose this company based off online reviews and they did not disappoint. Salesman was very professional and patient. Answered all our questions no matter how silly they sounded. The whole process was easy and smooth. Delivery and setup went perfectly. We love our new hot tub and are extremely happy!
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Everything was great. All promises fulfilled. Tama was a terrific representative of your company. If she was a lawyer, I would make her come work for us. She was very knowledgeable and helpful. Connected us to a great mason contractor and electrician. We could not have been more satisfied.
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VERY satisfied!! Danielle was extremely knowledgeable and patient. Came in several times before making decision to purchase the Tahiti Model with the recliner seat. Soooo happy I chose this one!! LOVE THAT SEAT!!!! Have been in several times for issues with spa water and am so impressed with the knowledge these ladies have!
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Very good business to work with.
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With my responsibility to my clients both as an architect and builder, with multiple purchase from both Tama and Jerry I can say they are a great team, well informed, I’d recommend them to anyone!
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Took delivery of hot tub, and had an issue with the cover popping up. Spring Dance was extremely responsive and kindly work with us to insure fixed which took a few adjustments and visits back out to service the tub.
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Quality service to date, from the sale to delivery. I am satisfied.
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I don't think you can find a better hot tub. This is my second grande- my first one was 25 years old when we moved so why wouldn't I but another one?
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Great experience and product. Andy and delivery team and electrician (referred) were knowledgeable and very easy to work with from initial showroom visit thru the hot tub being placed and fully operational. We had a challenging delivery location but it was handled perfectly. The hot tub, jettsetter lx is easy to operate and maintain. Love the salt water system and how stable and easy the water is to maintain with minimal chemicals. Would recommend brand and store.
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A wonderful experience from entering showroom to product purchased, accurate and timely delivery. The delivery crew were professional and educational. Have already recommended twice
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Our hot tub did not work when delivered and your company sent someone out 3 times to fix it. We appreciated it!
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Jerry recommended an electrician (Mike Reynolds) and a contractor for the smart deck (Golden Brothers) that both were fabulous and so quick to finish work to prep and finish the installation. Having those people made the experience really valuable.
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Tama was fantastic to work with! Thank you!
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Our first time as hot tub owners- the thoroughness of product info was a big deciding factor, time with with us to explain the ins and outs of a spa. Also William was super patient and thorough. We appreciated this. Thanks!
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I haven't completed some questions because the hot tub isn't being delivered til tomorrow. So far, though, it has been a very positive experience.
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The delivery team (CJ, RH & NH) did a great job getting my hot tub where it needed to be.
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Great experience and our hot tub came sooner than we imagined! Our kids love it, and we love it even more! We're in it multiple times a week! Thanks!
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Great experience from start to finish from the initial overview and sampling of models at the showroom, description of the features, pro/cons of each and setup for delivery. Delivery was on time and the delivery team was courteous, professional and respectful of property with the removal of the old hot tub and installation of the new one.
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Great experience from start to finish from the initial overview and sampling of models at the showroom, description of the features, pro/cons of each and setup for delivery. Delivery was on time and the delivery team was courteous, professional and respectful of property with the removal of the old hot tub and installation of the new one.
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Delivery staff were amazing. Very helpful, professional
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Our experience with Spring Dance was outstanding. We initially stopped in the Jacuzzi shop across the street from your Exton store. After visiting Spring Dance and spending some time with Austin, we had no doubt whatsoever that we wanted to work with him and your team.
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We enjoyed our shopping with Spring Dance. The sales man was personable and professional in a relaxed manner which made asking questions easy. The sales man was knowledgeable and realistic.
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We bought our hot tub over the phone, because we knew there was a low stock of Hotspring Prism nationwide. We spoke to Cheryl in January, and she reserved our Prism for a great price. We had our Prism installed by mid March. That's great, quality service. Cheryl and staff were super friendly/professional, and they are always available to answer our spa care questions. Thanks so much, Matt
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Delivery guys were awesome!! Our experience was smooth from start to finish. Everyone was kind and delivery & install was great.
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We are very happy with our new spa. Works great, and everybody involved in the sale, and installation were terrific, and helpful. We would gladly recommend working with Spring Dance if anyone we know are looking for a hot tub.
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I use it to stretch. The thing is awesome.
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If you are shopping for a hot tub, your best bet is visiting or calling Spring Dance.
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Total purchase experience was excellent. Knowledgeable, friendly staff. Delivery personnel were also excellent and provided useful info to get started. Due to poorly written manuals, had to make numerous calls to office. Response was excellent, friendly and useful. The manuals, more than one, were confusing and redundant. Information that was necessary was severely lacking in detail and information that was not so useful was abundant. The manuals need to be redone. One manual, covering all aspects. For example, gave parameters on chemical balancing but lacked detail on what to do if out of range.
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Danielle was wonderful throughout the purchasing experience, and has been quick to respond to my questions. I'm rating the overall experience at a 4 because I'm struggling to get the water levels right, and I don't feel like I was adequately prepared for this process. I've received multiple different (sometimes conflicting) feedback, didn't have all the chemicals I needed to get off on the right foot (had to order phosphate remover and heavy metal remover from Amazon--it's not here yet). I'm hoping to get on the right track soon and love my hot tub for years to come.
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The delivery team was very friendly, helpful and did a great job.
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Tama was extremely helpful and knowledgeable with model types and what fit our needs throughout the entire process.
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Great product and responsive customer service. Employees are knowledgeable and upbeat. Available to answer questions and inspire confidence in new owner of spa set-up.
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Great Staff all around
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We found Spring Dance hot tubs from doing research online. Initially, we were most impressed by the number of positive reviews and people who were very satisfied with their purchases. Now, we can definitely verify those reviews are true. William and the team are outstanding. We have made many calls to him over the first month of hot tub ownership, and William and the team have answered each and everyone with professionalism, patience, and the true expertise of people who are passionate about what they do. Thank you so much for everything! We love our hot tub, and will recommend your company with the highest regards.
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100% happy with product and service
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Hot tub is great but jets fall off!
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I had such a wonderful experience with Spring Dance starting with sales- Austin!! To delivery and customer service (Jenny), everyone was lovely and my hot tub is an amazing experience! Thank you!
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Staff at Store did a nice job to present the hot tub, functionality etc. Final Delivery was just OK. Felt very rushed and at later found out hot tub was not placed in the correct position for electric though everything was set up correctly. No followup after the purchase. Seems focused on the sale and then left on own to figure it out.
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Great customer service and delivery team!
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Thanks for a great experience. Loving our hot tub!
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Wonderful product and service- very pleased with our new hot springs hot tub!
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Great experience all around. Impressed with attention to questions about tub delivered. One reason I purchased from Spring Dance is the staff knowledge of product.
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You can trust Spring Dance to stand behind their commitments and products.
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We are not out $2700 because the recommended electrician you sent us was not licensed. We are very unhappy!
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Danielle was very knowledgeable and helpful. The deliver crew was spectacular.
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Austin Smith provided outstanding customer service, he’s the best.
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Great product. Knowledgeable sales person —Will. We love our Hot Tub. Highly recommend!
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One reason I chose Spring Dance was their rating online. I was never pressured and always informed. I had total confidence in Spring Dance Hot Tub.
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Delivery Crew was exceptional. Very personable and they did a great job.
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Good service.
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Continue providing a quality product. We greatly appreciate your skill.
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So thrilled with our 1st hot tub when we traded in and purchased our 2nd hot tub. We relied on William to find our next tub and didn't let us down. So happy with selection and customer service.
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We chose Spring Dance Hot Tub because of Austin's customer service. Also, because of the flexibility with tub availability and our complex set up.
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Very informative and knowledgeable sales team. Very attentive to needs and responsive to the customer.
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Everything was an absolutely excellent experience except for the long lead times and delivery delays, but it was worth waiting. The entire buying experience, including Spring Dance reputation, sale price, salesman knowledge, comparisons, and showroom- all better than competition of other retailers.
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Danielle was very nice and informative. We LOVE our new hot tub and all the bells and whistles included. Thank you!
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Thank you!
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The whole experience was perfect from beginning to end. William was great!
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We chose Spring Dance Hot Tub because of their commitment to product, sales and customer satisfaction.
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Great hot tub. Many jets make it very relaxing and the fact that you can turn them on and off individually makes it that much more awesome! Cheryl was a pleasure to work with and answered all the questions that we had. After having had another Spring Dance hot tub for 14 years, I look forward to many relaxing and enjoyable times in the Tropic Seas Rio hot tub and am very glad that we purchased it through Spring Dance. Great place to do business with. Thanks Cheryl!
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Tama was great. Delivery crew was professional, friendly and courteous.
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From start to finish, we have been pleased with experience with and purchase from Spring Dance Hot Tubs. Our saleswoman, Cheryl, was personable, patient, and extremely knowledgeable. We originally stopped in to just see what was out there in the line of hot tubs, and Cheryl was there to explain the differences between brands, models, and accessories for each. She never once pushed us to make a sale, which I appreciated. While we had a bit of a wait to receive our hot tub, Spring Dance had a quicker turnaround window than most other shops we spoke with previously. Overall, Spring Dance was extremely easy to deal with and the purchasing and delivery processes went smoothly. Our hot tub arrived in early November, and the delivery crew they sent out was wonderful.
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Greg Wagner was very helpful during the buying process. Delivery team was excellent!
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You all have been easy to deal with. From holding product for us, to William helping over the phone with setting up our hot tub. Thank you.
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Already have made several referrals.
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Andy was very helpful and patient with my family and I and helped us find the best fit for our needs.
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Excellent product. Easy to get started and fun to use!
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Only negative was that the purchase occurred just prior to Covid and communication on delivery delays could have been more proactive
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I was very impressed with the knowledge of the sales department at Spring Dance Spas. Very professional, informative, and they spent time answering all our questions. We were advised of all the options with each model. Delivery was on-time as scheduled. Highly recommend!!
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Excellent experience working with Spring Dance Hot Tub. Knowledgeable staff, quality products and all around fantastic service from start to finish.
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What influenced me to purchase at Spring Dance was the salesman's knowledge and how he educated me. Also, the salesman's follow up and availability for questions even though it's been almost 3 years since we bought our tub!
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We had a Hot Spring spa at another house and loved it. Did not go in the showroom, but had excellent phone and Facetime conversations with Austin. He was super helpful and responsive.
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Thanks, Greg Wagner!
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Greg, our salesman, was fantastic to deal with. Patient, friendly, and professional. He was enjoyable to interact with, and he always remembered us. Our delivery team was prompt, efficient, friendly, and professional. The team lead for the delivery, Cam, was excellent at explaining everything and very entertaining, as well. Overall a great experience and would recommend Spring Dance.
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I am now the proud owner of a Grandee model hot tub and I have been in the hot tub at least once daily every day since completion of set up. Every aspect of this experience from the interaction with the sales team/ delivery team to the use of the videos to explain how to maintain the water of my new hot tub has been wonderful. I recommended your company to a friend and she also purchased a hot tub from Hot Springs.
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From beginning to end, Austin was there for us with answers to our questions/ concerns. He also helped us decide the model without pressuring us to go bigger/ better. Nice not to be pushed into a regrettable decision. Thanks, Austin. Great job!!
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Very professional and friendly. Spa was delivered on time and very satisfied. Only issue is didn't get discount of follow up purchase of chemicals.
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Great customer service... no pressure!
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William was very knowledgeable and helpful sharing info about hot tubs, sales, service, needs, maintenance, benefits of hot tubs, how to enjoy- optimization of our whole experience!
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Excellent Service! 5*****s! Highly satisfied and will recommend. Thanks!!
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When we inquired about the electricity needs so the electrician could set us up correctly for delivery we were told a designated 50amp line. What wasn't explained is that while that is true, it needs to breakers on for 20 amp and one for 30 amp. On the morning of delivery the delivery crew informed us it was wrong. They did bring us the box needed but it did mean our electrician had to redo the work he already had in place.
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Excellent experience from start to finish. Have been in for supplies since and same helpfulness continues.
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We arrived just before the showroom closed, and Tama was more than happy to help us and answer all of our questions. We'd been looking for 10 years and Tama made it so easy. Wish we met her long ago. We love our hot tub and use it all the time!
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My wife and I found Spring Dance Hot Tubs to be very knowledgeable and helpful in the purchasing of our first hot tub. The entire process was made super easy thanks to our salesman William McCarthy who continues to be available to answer questions. I would recommend Spring Dance Hot Tubs to anyone in the market to purchase a hot tub/spa.
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Spring Dance had the features we wanted. The Endless Pool reputation was a factor influencing us to choose Spring Dance Hot Tubs.
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We were told of all the differences in the models and everything we needed was included in the price.
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Overall we are very happy and it was a good experience. However, our delivery date was pushed off a few month due to the pandemic. Though we totally understand the mass delays of pretty much everything the pandemic has caused, there should still be a commitment to the customer and they should be able to chase down dates or timeframes of when things will be delivered. Our sales person was very nice and helped us out as much as she could and we appreciate all her hard work :)
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I already did this on Google reviews. :-)
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This was the best purchase I ever made for me and my kids. Valet care is the greatest.
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Delivery crew was OUTSTANDING- delivered in RAIN!
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We were very impressed with the entire Spring Dance experience. William was extremely knowledgeable and helpful in our decision making. We LOVE our hot tub!!
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I would highly recommend Spring Dance Hot Tub. From the moment I walked in until now, it's been a wonderful experience. Everyone was so helpful and considerate!! The sales experience was excellent. I did not feel pressure to buy- felt like family.
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SpringDance was great to do business with them. They helped to navigate as best they could with all of the impacts of the pandemic and supply chain issues that delayed the build of our tub. Was not their fault and they were great in keeping us in the loop.
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We had an issue with customer service after delivery that has since been resolved. But it was frustrating and will have an impact on future purchases.
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Incredible experience from beginning to end and ongoing. Above and beyond. Absolutely thrilled with the overall service and product.
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Outstanding company, quality, and customer service. The first impression, their showroom, was superior to any other place we visited. That was our first clue. The customer service was the most professional we experienced. Tama was dedicated, knowledgeable, and friendly. Just looking at the quality of exterior of their hot tubs tells you all that you need to know. The delivery men, frankly, were off the charts! Loved them! Very professional men. The delivery date, well, it was a couple of months late but it is what it is. Unfortunately it's mid summer so honestly, it did matter. I guess good things are worth waiting for. My final note...I wondered what the quality of the jets would be. Would they be strong enough or adjustable? Would it be as comfortable as I thought once it had water in it? The answer to both is yes. All jets were adjustable in so many ways, were Very strong, and the comfort was well thought out. Kudos to the designers for thinking about the fact that everyone is a different size and height. Their design includes foot rests in many places so smaller people can also enjoy the tub without floating away. Also, the "walls" of the tub were low enough that I don't feel submerged. I can see over the edges. We LOVE our hot so thank you Tama....Thank you designer and delivery men and thank you Spring Dance. We hope this review serves you as well as you served us.
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Tama was the best! She knows all the inventory, heard my needs (I'm short, I float up in deep tubs and I have a bad neck) - and walked straight to the right tub for us. She is fun to work with, helped me deal with a challenging permit situation and did it all with a smile and a laugh. Her customer service is A+++
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The instructions are a little unclear. The set up was a bit rushed
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Cheryl was helpful, knowledgeable and patient with my questions.
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Easy peasy … What a terrific experience. Thanks again for your professional service.
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Once we decided to get a hot tub, we visited Home Shows and Hot Tub stores. We lucked out with William McCarthy as our salesman. He helped us navigate many construction delays at our home & continues to be of help.
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Easy peasy … What a terrific experience. Thanks again for your professional service.
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Great experience! First time owner and looking forward many years of relaxation ation and stress free with the family.
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The wait for the pool/spa to be build was the hardest part and impacted by the supply chain issue with the pandemic. It was all worth it!
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Danielle is very knowledgeable and was eager to answer all of our questions. Your delivery team did a fantastic job. They were very friendly, took great care and were very cautious in off loading the unit.
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Thanks for everything. We love our hot tub and the process of buying it was great!
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From Tamra in sales to the delivery team and even the service desk for supplies, everyone was very helpful, professional and courteous. Any questions or concerns that we had were answered quickly. We will definitely recommend this store to our friends & family.
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2nd tub I bought from your company- no complaints. Thanks.
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I have nothing but praise for the purchase of the new spa...from the showroom to the delivery and set up. Had a minor issue on start up that was the electricians fault and the service tech was professional and very fast to respond...hours from phone call.
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Chase was knowledgeable and patient with us. The crew was wonderful to work with- super professional!
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This is our second purchase from this sales person and this store. We loved both experiences.
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Already submitted to Google
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Showroom is great and provides a broad variety of hot tub and amenity options. Austin Smith was a pleasure to deal with and represents SpringDance Hot Tubs very well. He is an asset to your business! I contacted him directly regarding pre-delivery inquiries and post sale support. He is extremely responsive and guided us through the initial setup.
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Everyone we encountered was friendly and knowledgeable. Tama was terrific with helping us find the right spa for us. A great experience and no pressure.
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Feel valued as a customer- solid phone support. Thanks.
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It started off slow with not getting the correct cover but they finally came through and I love my spa. It took a while to get my correct cover due to Covid putting everything on a waiting list. That was frustrating but I don’t feel that was Spring Dances fault. They did provide me with a temporary cover while waiting for the correct cover. The delivery guys were awesome and placed the spa exactly where I wanted it in fast time. Getting it up running was quick and easy and I use it just about every day. As of now I’m very satisfied. Thanks Spring Dance.
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From the first time visiting the showroom to the date of delivery Bill has been very professional as well as all of the employees that I have had contact with at Spring Dance Hot tubs. I would recommend this company to all of my friends. I know we are going to enjoy this purchase of our swim spa.
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Great reputation and low pressure sales.
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We wanted a hot tub and you had it available. Great customer service.
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Great quality and price.
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Every individual we dealt with was wonderful and helpful and the product is great!
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We had a complicated delivery situation, being an indoor hot tub, but the delivery was flawless! They had a great team!
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I heard about you from other people.
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It has been about a week since we got the hot tub and we love it. We have used it everyday and it works great! Greg was very pleasant to work with and we would recommend this store for anyone looking for a hot tub.
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Austin was an exceptional salesperson. He went above and beyond to make sure our questions were answered. We were pleased with the entire sales transaction.
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Great looking showroom with a very knowledgeable staff. They managed to meet our expectations with delivery even during the pandemic. They had open communications. We love our salt water hot tub!
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This was my second hot tub I have purchased from Spring Dance and I have been very happy with both the sales and support of my hot tubs over the years.
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Great experience from start to finish. The staff was very friendly and knowledgeable.
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Very happy with product and service from your store.
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Very happy with product and service from your store.
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The reputation and quality of the products offered at your store are the things that sold us on our new hot tub.
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customer service was outstanding. Everyone from William in sales to Cathy in Service. And a special thank you to the guys that came out to set up the spa. Outstanding!
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Danielle was great to work with, and answered all of my questions. I'd love to do her PR for the company!
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Customer service was great!
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Even during COVID, Spring Dance had spas arriving, great sales prices included everything, and the salesman William was so quick to answer and give great advice about choosing a model to fit our needs and space. Prompt delivery, knowledgeable staff, and questions/concerns after delivery were address very quickly. Would definitely recommend Spring Dance Hot Tubs, Jamison PA location!
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Danielle was extremely nice and greeted me as I first entered the store, which was very clean and organized. She went over 4 different models with me and gave me availability options. Delivery date was exactly as promised.
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Danielle was extremely nice and greeted me as I first entered the store, which was very clean and organized. She went over 4 different models with me and gave me availability options. Delivery date was exactly as promised.
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Our hot tub has been amazing at relieving stress and body aches. It is beautiful and completes our outdoor entertaining options perfectly.
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We received good quality at a reasonable price. The good reputation of your store was a priority with us.
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I emailed pictures to Cathy of our hot tub experience.
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We were shopping for a Hot Spring spa because of its stellar reputation. This store also has price matching, which is important in comparison shopping.
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Salesperson was very knowledgeable about the product. The delivery crew was very professional.
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The hot tub delivered was damaged which was recognized by the delivery/installation team, and I am awaiting a replacement tub. P.S. I never visited the showroom, hence the missing and 3 ratings. Overall I am very satisfied.
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Stop reading and just by a Hot Springs hot tub from Spring dance. Yes, you will pay a bit more if you by a Hot Springs hot tub at Spring Dance, it is well worth it. The staff is incredible, and can explain the differences between hot tubs, and why one feature is better (or worse) than another. They even have a full showroom, so you can see what you are buying (as opposed to so many other places that only have an empty room). Their delivery people are great, and are able to get the hot tub to exactly where you want it (which isn't easy when the hot tub weighs close to 1,000 pounds, is nine feet on a side, and has to be taken down a hill). They were on time and courteous. What more can you ask for? We shopped at several other places. There is a reason we bought at Spring Dance. Even though it cost a bit more.
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The hot tub is beautiful, great quality & priced accordingly. My only comment is that during the sale I was told that the day it was installed the crew would have it completely set up when they left. They did leave an instruction sheet but being a first time user/buyer of a hot tub I was disappointed that I had to do this myself. I'm still trying to work through the on-line manual to make sure I am doing everything properly.
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Quick & easy. Very knowledgeable. Good product.
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Knowledgeable friendly sales team.
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I was told I would get a refund for the circuit breaker since I already had one installed. Also the cover was to be replaced since holes were drilled into it in the wrong location. This has not happened yet. Otherwise all went well. I am very satisfied with the spa.
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I was looking for a particular brand because of its quality and reputation. Purchased from your store because of the convenience of a home town store.
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Our sales person, Andy, was so polite, personable, and attentive.
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We had a bad experience with another competitor for a hot tub. However from the beginning to delivery everything went smooth and efficient with Spring Dance Hot Tub. Greg was very efficient with communication. The entire team was very professional. Thank you.
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Good price and quick delivery
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Great customer service, super friendly.
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I thought Greg was great as were your installers. My only issue is that no one ever showed us how to operate the tub as the installers left before it had water in it. That would have been ok it Greg had then taken the time to come out but I have had trouble tracking him down. THere is a big learning curve with this product and more education is needed upfront.
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Great functionality and price.
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2nd Hot tub purchase. Love working with Cheryl and Danielle. Great people!
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Friendly helpful sales people who want to help you get what suits your needs.
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Very happy with our hot tub purchase as well as sales support since it was delivered
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Customer service was exceptional. Salesperson very knowledgeable about products. Delivery crew very informative and knowledgeable about product as well.
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Store showroom was impressive. Salesperson was very nice, not pushy, very knowledgeable.
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The delivery crew was great, especially Cameron.
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Quality product and good customer service
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Andy was a knowledgeable friendly salesman. Helpful too! Kathy was great too with her input!
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We've dealt with Spring Dance for over 10 years in servicing an ancient hot tub that had been gifted to us. They never hesitated to deliver prompt, friendly service and competitively priced parts. So when we purchased a new tub, there was no question of from whom we would purchase it. Show room associate Danielle was very knowledgeable and attentive. Delivery took longer than estimated, but the delivery crew headed by Cameron did a superb job and were more than giving in their attempt to satisfy us as to positioning and use. We had a little trouble with start up and priming but were guided through it virtually by Spring Dance reps. All in all it was a very positive experience. We love our tub and use it almost every day year round.
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Cheryl did a great job explaining the world of hot tubs. We are happy!
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Recently purchased our 2nd Hot tub from Spring Dance -first one lasted 20 yrs -and very pleased with the experience. Salesperson, Tama very knowledgeable and able to guide us through the many options to a spa that was a good fit for our family. She also was excellent with follow up after the sale and installation. The delivery team persevered through miserable cold and rainy weather and Spring Dance also was able to connect us with a skilled electrician. We have been satisfied with Spring Dance for over 20 years and would highly recommend them if you are considering a new hot tub.
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I am a little upset. I thought we got a new hot tub. We paid $10,000 for a 2012? That's what the tag says. No one gave us a users guide. Looked up manual online. Our tub has newer options at the same price.
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Very professional staff. Excellent purchase experience.
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Purchasing a quality product that I would use longer than a car may even a home but your company and Tama in particular made it easy. Thank you!
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Over the years I have developed a friendly relationship with Danielle at the Marlton store. She is so knowledgeable and helpful and I completely trust her advice. She reminded me how many times I mentioned my "fantasy wish" of having a Swim Spa and explained how I could make this "wish" come true. She is always so patient in answering my numerous questions, whether in person or on the phone, and I am grateful for her help. The delivery crew were terrific, too, and it was quite an experience to watch the crane placing my new Swim Spa on my patio. This Swim Spa exceeds my expectations - I love it!
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Over the years I have developed a friendly relationship with Danielle at the Marlton store. She is so knowledgeable and helpful and I completely trust her advice. She reminded me how many times I mentioned my "fantasy wish" of having a Swim Spa and explained how I could make this "wish" come true. She is always so patient in answering my numerous questions, whether in person or on the phone, and I am grateful for her help. The delivery crew were terrific, too, and it was quite an experience to watch the crane placing my new Swim Spa on my patio. This Swim Spa exceeds my expectations - I love it!
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Quality product at a good price.
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Showroom was very nice. Staff very friendly, very knowledgeable, quality of product. Would recommend them for their great business friendliness.
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Greg from sales was great. Delivery service was outstanding.
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Good selection and knowledge
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Absolutely wonderful expletive. Danielle was friendly, knowledgeable, responsive, and helpful during the buying process. The delivery team was courteous, prompt, and handled everything in such a professional manner.
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After filling tub for first time, water flooded entire room. Fittings were not secured at time of delivery despite asking about what was under the panel. A tech was dispatched to us the next day and was extremely helpful in finding the problem and resolving it.
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Really happy with our purchase experience and spa!
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Friend recommended.
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Love the hot tub! Helps with my back pain.
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Excellent experience and the crew which delivery the unit were exceptional!
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Salesperson was awesome and very professional and pretty.
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Had the size and cover we were looking for.
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Very good experience. Good quality and price.
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This is the 3rd hot tub I've purchased from Spring Dance. After my second tub, I got to know the people in Marlton very well due to visits for supplies, etc. When Danielle mentioned the possibility of getting a Swim Spa (she remembered I had wanted one for years), she explained how we could make it happen, and I'm very grateful for that. She is so patient answering my numerous questions, and I believe that she and Cheryl are true assets to your company. The delivery crew were super, too.
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This is the 3rd hot tub I've purchased from Spring Dance. After my second tub, I got to know the people in Marlton very well due to visits for supplies, etc. When Danielle mentioned the possibility of getting a Swim Spa (she remembered I had wanted one for years), she explained how we could make it happen, and I'm very grateful for that. She is so patient answering my numerous questions, and I believe that she and Cheryl are true assets to your company. The delivery crew were super, too.
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Quality product and staff knowledgeable about products.
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Spring Dance is a quality experience from beginning to end. Austin was amazing at answering every absurd question we had and ensuring we didn't settle and got exactly what we were hoping for! Our delivery was delayed which was disappointing but Spring Dance worked with us to make it a 1 week delay instead of a 3 week delay which we were extremely grateful for. The delivery team was hilarious, very knowledgeable and clearly cared about making sure we had no concerns.
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Great experience, installation a breeze with on-time crew that even worked in a driving rain. Impressed.
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Everyone involved with this transaction were kind and professional. We had some minor issues and you took care of it. We appreciate it and were tubbing that night!
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Great overall experience. Good reputation of business and Hot Spring brand.
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Quality product and good salesman. Thanks for the brownies!
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Waiting for New cover for 5 months. Not good business.
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Good availability
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Great staff. Very friendly. Great products. Cool design. Great time.
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Everything was great and done very quickly. Staff made everything very simple.
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Good quality and service.
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Great service A+
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Great service A+
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Availability and date of delivery were good. My sister has the same model and recommended it.
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The showroom is very impressive, sales people very knowledgeable and clear. They are there to meet customers' needs. All around excellent service.
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Tama was terrific to deal with! Very professional and responsive. My only criticism is that we had to wait so long for delivery due to Covid backlog. And our tub had a leak when we got it.
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Very pleased.
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Spring Dance Hot Tubs has a well-run organization with great attention to detail. I would recommend them every time. Shop in Jamison is well set up for service after the sale. Andy in Sales has a great style of selling. Thanks!
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Below is a copy of the email that I sent to my salesperson Danielle, Please pass this on to management along with the attached communication if you like. It has been nothing but a pleasure dealing with you and all the people associated with your company. You already know what my thoughts are about you and your knowledge of the industry. The service girl that set up the delivery was every bit the professional and personable associate that you could hope for. Today the delivery came of my new Tub and mind you it was pouring rain all day. The three guys on the truck were as professional and fun to deal with as anyone could ask for. They left no stone unturned and went through the process with me even in the pouring rain. (Please let their supervisor know this). If you are curious as to why I say all these things it is simple. I spent 20 years of my life trying to hire the very people your company has managed to employ, not an easy task. They should be proud.
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We recommended and our friends purchased a hot tub too!
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Nice sales help with the chemicals too. Sweet young lady helped me.
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We enjoy the hot tub more than anything. Anytime we use it, we feel like we are on vacation! :)
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Outstanding staff: Sales, delivery & Installation; Valet service. Recommendations for plumbing contractor (M. Reynolds) and Devon Golden, contractor were awesome!
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Knowledgeable people. Quality product.
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I’m happy with the tub. The directions could be a little better and the display a bit larger which would make it easier to initially get started.
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Greg, our salesperson, was excellent! Very friendly and patient throughout the entire process. Took my calls and answered all of my questions. The delivery crew was super friendly, fast and very professional. We had to place a service call due to a broken wire and that process was great too. From calling to schedule the call all the way to the tech coming out....great service and very friendly!
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Greg, our salesperson, was excellent! Very friendly and patient throughout the entire process. Took my calls and answered all of my questions. The delivery crew was super friendly, fast and very professional. We had to place a service call due to a broken wire and that process was great too. From calling to schedule the call all the way to the tech coming out....great service and very friendly!
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Thanks for the brownies! That was very sweet of you guys! Loved them. :)
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Tama is very knowledgeable.
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From initial contact to delivery & installation, everything was perfect. THank you for guiding our purchase & creating lasting memories for our family.
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Good quality and price
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Quality and customer service.
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Great staff! Jeff is great!
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Good communication and staff knowledge.
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We were very impressed with the show room and sales staff. The delivery guys were personable and fun. no complaints.
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Love our hot tub! Thank you!
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Love our hot tub! Thank you!
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DID NOT VISIT SHOWROOM. PURCHASED ONLINE. REPERSENTIVE WAS KNOWLEDGEABLE AND EASYTO TLAK WITH.
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Great experience. We were shown all hot tubs on display and the difference in each.
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Our experience was not great. The salesman did an awesome job but ince teh order was placed it was pretty much crickets. We had to call c=several times for status update on an estimated date of delivery. Once we finally got a confirmed delivery date, after several calls the delivery went as planned. However, there was a problem with the electrician we used to install the box and the unit kept shutting down. The delivery team did give us instructions on how to test, etc. but this was not as easy as it seemed. The books are not very helpful in explaining the process. Andrew said he was going to stop over to help review the instructions, but he did not. He did send a technician out to help with a lighting problem and a issue with the control screen which he replaced. He also helped and offered to answer questions. We are satisfied with the product so far, but we not at all pleased with the support from sales while awaiting delivery. We understand that with COVID production was interrupted but we should have been given updates about the delays. We feel that once the sale was signed and a 50% deposit was collected we were a done deal. Not a great experience overall.
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Austin was great, not too pushy, and helpful.
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Tama is so patient. Very nice person. Excellent customer service.
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Good quality and the size I wanted was available.
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Chose you for your great reviews. Everything was great from start to finish! Danielle was excellent!
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Excellent!
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Overall excellent experience.
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Great overall experience, selection, knowledgeable staff, great product, very satisfied.
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Good product reputation.
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Delivery was efficient, despite an exceedingly long time between purchase and delivery due to Covid. Austin could not have been nicer or more patient and Attentive to me during that time. He is exceptional.
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The delivery was great. The instructions for setup were not & the guy didn't wear a mask. I called for help > 4 weeks later & Austin was so helpful & fantastic! Will always ask for him!
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Jeff and his team were terrific from initial interaction through putting spa in action. Great to work with!
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Can't give a final review until my cover is delivered. I did think that delivery and setup would include setting up the water and chemicals. I must have misunderstood.
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Great employees - knowledgeable, kind, respectful, and helpful.
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The entire process was very professional and efficient. No surprises. Totally satisfied with my selection.
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Attentive staff, quality product.
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Great brand: HotSpring. Knowledgeable staff.
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Everyone we encountered at Spring Dance Hot Tubs was great. All were professional and knowledgeable. Very happy and would highly recommend Spring Dance.
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Love that they specialize in hot tubs. Great selection and knowledgeable staff. Was happy with delivery and install. Would highly recommend.
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Good price. Liked features of hot tub.
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Andy was informative and always available for help. The girl at the counter is fantastic and friendly
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Great first impression.
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The hot tub is awesome!
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Prompt, courteous, efficient. You won't be disappointed!
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We haven’t received the hot tub yet but Andy was awesome and full of knowledge!
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Greg Wagner was awesome. Worked with us from start to finish. He was main reason we purchased the spa. Jerry DiPinto also made sure that all was perfect. I cannot thank them enough. Love the hot tub!!!
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Knowledgeable staff, great products, love our hot tub, beautiful showroom, completely satisfied!
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Excellent staff, especially Tama.
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100% would refer! Spring Dance has been amazing!
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Good customer service. Jet wasn't working on delivery. Service guy Bryan did a good job of fixing it.
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Low price, fast in-stock delivery.
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Did all transaction via phone and online- I have previous hotsprings spa so I knew it was good quality.
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Great price.
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Knowledgeable staff. Very helpful. Easy to deal with. Quick turnaround from visit to using hot tub. Great company.
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The salesperson, Cheryl, was very responsive to my phone calls. She guided me to a selection perfect for my use. I lvoe my new hot tub! I highly recommend Spring Dance Hot Tubs!
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I was considering buying a swim spa for over a year, Greg Wagner, the store manager, was with me every step of the way. Whatever question I had he researched and promptly got back to me. He even came out to my property because I knew the swim spa would be a tight fit, He also assiste with the requirements of my local township, He was invaluable to me in making this purchase. Even in the middle of this Virus pandemic Srping Dance did there very best to get this pool to me while there still plenty of summer left. Even the company owner stepped in with the manufacturer to see that I received the pool when I did. I couldn,t ask for better service than that Also the team that came to my house and set up the pool were outstanding.. They were extrememly efficient, professional and well versed in their product. Yes, when I can I will, again, buky from Spring Dance. Mark Sklar And 4 happy grandchildren
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Excellent experience, Tama is very patient & great to deal with!
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I was considering several brands till I found Spring Dance - Exton. They have it all, the best product, the best service and the best people. The quality and overall value offered are unparalleled. No question that the tub itself is the top of the line, but Greg and his team are outstanding also. They are totally customer focused, and service oriented. They don't stop till you're completely satisfied, and I am.
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Great service. Knowledgeable. Fast.
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They helped get everything coordinated for an easy installation.
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Good buying experience, courtroom, and knowledgeable sales staff.
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Greg was great & knowledgeable, and Austin is great with service!
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Great service, quality product.
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Cheryl was super helpful and knowledgeable.
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Good service after the sale!
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Very knowledgeable sales team and very easy to work with. We love our new hot tub!
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Great quality and selection.
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Great support and customer service.
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Staff were knowledgeable and knew how to fit my needs. Great customer service after purchase!
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It has been six months since we took delivery and we couldn’t be happier! Greg and his sales team gave us a great education with no pressure to buy, and have provided excellent support during the sale and after delivery. Best decision ever!
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Jerry was amazing as my first contact and finding the right hot tub! Tama followed up like a rockstar and had it delivered ASAP! I just recommended you to my friend who will be purchasing the same tub as I got! You guys are great!
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Thank you for repeatedly following up with us to get everything set up. Very responsive customer service.
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Quality product. Spring Dance staff were great.
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Love my new tub!
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Tama did an excellent job explaining the functions/equipment. Very knowledgeable! Install/removal crew was great. Again very professional/prompt...kudos to your electrician!
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Excellent service! This was our second time we have purchased a hot tub from Spring Dance. The first was 14 years ago and it was great.
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So happy to have made this purchase with Spring Dance. They worked with us through a large amount of obstacles with a good attitude and excellent customer attention! Cheers!
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We have purchase two hot tubs and a sauna from Spring Dance in the last 20 years! Always impressed with the staff, showroom, and products.
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Good price and quality product.
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This was my first time buying a hot tub and Spring Dance was great! Greg was very helpful me find what I was looking for, answering my questions, and making recommendations while not pressuring me on anything. The delivery team was great and the store made itself available for a few follow up questions I had after it came. I definitely recommend them!
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Service is always prompt and outstanding. Pleasant people. First rate business. Satisfied with product. Thank you! Brownies are a nice touch!
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Just awesome from start to finish! Thank you
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From the in depth knowledge of the sales person and asking the right questions of us, we were able to choose a product that we love. We were recommended to go here from friends who had also purchased here and they were clearly right with the recommendation. The entire process went smoothly from touring the showroom, determining the right model, purchase process through to delivery. We happened to be lucky in getting it delivered right before stay at home orders were issued and have used the hot tub almost every day. This was one of the smartest purchases we have made! Highly recommend Spring Dance Hot Tubs!
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great company, knowledgeable and helpful staff, willing to go the extra mile to ensure a satisfied customer experience great product!
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Went to the showroom with some advance research on spa requirements already done. Sales staff addressed my concerns about salt vs. fresh water options. Explained shortcoming of previous hot tub and were shown why newer models had addressed those issues. Wood rot and mice infestation were big concerns that were addressed on new purchase.
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Cutting edge product (salt & chlorine, tub design). Our salesman, Greg, is great!
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Wow. The knowledge of everyone is just incredible. I asked a lot of questions,,,,,, a lot of questions! And every single one of them was answered without hesitation. Tama is just awesome and so very helpful. The delivery crew was amazing. These gentlemen new what they were doing like the do this stuff in there sleep. Not just dropping off hot tub but the set up and again the knowledge! Just an incredible experience. I have no doubt that I am going to be enjoying this hot time for years to come. I’ve already be in it at least a few hours almost every day since the day after filling it with water. Yes it warmed up that fast. I am very very happy!
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All was good. Except no return phone calls recently for our questions.
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A+ All around great experience. Thanks!
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The jets give a powerful massage. Saltwater option available.
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Easy and affordable.
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Everyone at Spring Dance is always so helpful and informative. Love working with god all - especially Danielle.
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My wife and I had the best purchase experience. Mr Jerry DiPinto is excellent, very welcoming, helpful, knowledgeable, reliable and just a wonderful guy who was very easy to interact with and learn a lot from about the swim spas. I had the pleasure of meeting the owner, Jeff, who was equally personable, cheerful and was really instrumental in making it possible for me to finally own my dream swim spa. The delivery guys led by Mike, were wonderful also, punctual and respected my environment with a pleasant, neat delivery of my Swim spa.
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Amazing. We drove Cheryl crazy with questions. She took calls after hours, was incredibly patient, knew the product inside and out and was very straightforward. When we had questions about the particular model we bought Danielle was great as she has that model. Great buying experience.
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Amazing. We drove Cheryl crazy with questions. She took calls after hours, was incredibly patient, knew the product inside and out and was very straightforward. When we had questions about the particular model we bought Danielle was great as she has that model. Great buying experience.
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New hot tub shut off two hours after the electrician left on a Friday afternoon. Spring Dance sent their mechanic 7:30 the next morning.
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I HAVE PURCHASED A FEW PRODUCTS FROM SPRING DANCE OVER THE YEAR, ALWAYS GREAT CUSTOMER SERVICE, KNOWLEDGEABLE TEAM AND LIKE I CAN GET THE SUPPLIES AND ADVICE I NEED FOR THE HOT TUB AND CARE. HIGHLY RECOMMENDED
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Very happy with our new spa. Very comfortable and easy to use
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Great experience. Just as promised. Highly recommend.
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Greg is a great salesperson. My wife and I just went in looking and to learn more. We were armed with a ton of questions and Greg was very honest about what to expect when owning a spa. We put down a refundable deposit, then tried it out the next weekend, and bought. Didn't seem pressured during the whole process.
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Thank you for bringing steps of the same color as our tub.
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I was told my delivery would be in 4 to 5 weeks. It was more like 10 weeks! At the time of my delivery (that was very late) Springdance didn't know where my swimspa was...it was in transit...they told me first St Louis...then another city...then they didn't know where it was OR where the delivery person was? I was given three different delivery dates...they were not able to honor them. The delivery truck drove over my lawn making the delivery! It was pouring rain...and grass was ruined by the crane and delivery truck! Sales was fine...but they should not promise what they cannot keep. Delivery service needs a a LOT of work.
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Had the product I was looking for. Like shopping local for the support.
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Good price & quality
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We are satisfied with our mini hot tub; however delivery expectations were not realized. (3-4 weeks vs. 4-6 weeks.) Service was great!
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Samantha was wonderful. She was very knowledgeable about the product. Our only issue was not being able to get the water tested due to system/technology issues.
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Knowledgeable people selling a quality product with no pressure or hype.
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Love doing business with Tama Rigler. As for the mini free flow hottub, it is working perfectly, although it is not well designed for comfort. Had I been able to sit it it before purchasing it, I would probably have gotten something else.
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Great product quality and expertise of staff.
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I arrived towards the end of the day. Jerry stayed late and patiently went over everything on the showroom floor At no point did I feel pressured to make a purchase. I'm enjoying my hot tub and would absolutely refer a friend!
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Good quality, value, cost
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Happy with product. However, we were told you could just plug it in. Not true - needs a special outlet to fit plug. Disappointing.
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No fuss no muss hot tub replacement.
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Good quality and style of product.
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Good price and selection.
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One of the most enjoyable purchases ever. Great salespeople and manager. Thank you for the delicious brownies!!
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Showroom - Excellent. Staff very knowledgeable. Excellent product & value.
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The salesperson was very knowledgeable and easy to work with and accommodating. The delivery crew were prompt and professional and able to answer all questions.
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Greg was fantastic! Very knowledgeable. Thank you for being wonderful to do business with!
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Good service and convenient.
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I am very happy with my dealings with all the staff at Spring Dance Hot Tubs. I do recommend Spring Dance Hot tubs to my friends who are considering purchasing a hot tub or spa.
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Extremely knowledgeable and professional.
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Excellent Hot Tub deal. Staff is very knowledgeable and professional. Danielle took the time to answer all my questions over multiple visits. Delivery crew was excellent. Austin and the crew took the time to explain everything and make sure i was happy. Had a small issue (not their fault) and service came out immediately! very pleased.
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Greg was 100% Awesome!
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Great service
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Knowledgeable salesperson. Nice features like neck massage & variety of jets.
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Cheryl Weist-Popler was outstanding in her knowledge and experience of the products and very helpful with the pricing. We will recomend her to our friends.
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Was referred to Spring Dance Hot Tubs by a friend who works for your competition. He stated he likes your product better. Was a great experience from start to finish. Cheryl was great, very knowledgeable, no pressure sales. Your installation crew was also great! Very professional!
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Great product, great sales staff, great service, and a great experience!! Thanks!
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I wrote one for the company's website. Please feel free to use it.
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William was very knowledgeable. He is always available when we have questions. Thank you!
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Got two recommendations to your store. Great customer service. Friendly Staff.
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Fantastic Product & Service! Thanks!
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Happy with the sales people, delivery & install people, and the product!
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Convenient and local.
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Quality product. Available service.
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Quality product in the size we wanted.
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Everything is great, but we are still waiting for the steps to be delivered and for the damaged corner piece to be delivered.
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Knowledgeable and friendly
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Quality product and service.
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Tama was exceptional and unmatched in every possible way. Every time I came in, she's always so helpful and goes above and beyond. So happy we purchased here. So happy!
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Danielle made it easy for us to make a decision. This is our first hot tub purchase.
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Knowledgeable staff + ease of purchase + smooth installation + excellent product = Satisfaction!
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Quality product and good service.
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The overall experience was fantastic. Delivery was very professional and the staff was terrific. The sales staff were very friendly and helpful with getting our spa up and running. I am very thankful for everything they have done.
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Best product I priced for the money. Great staff to work with; delivery crew rocks! Last but not least: LOVE THE TUB!
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Quality product. Great salesperson: Danielle H.
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Danielle is a great lady; knowledgeable, kind, and answers all of my questions.
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Caldera is the best hot tub. This is our second hot tub. I love it! My granddaughter wants to take it home.
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Local dealer of a brand I have had good experiences with.
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Friendly and professional. Good quality and price.
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From start to finish everyone at Spring Dance was fantastic. Cheryl at the store was great to work with. There was no pressure to buy. She gave us all the facts about the tubs we were looking to purchase and all of our price options. The delivery team was respectful to our home and very helpful in walking us through our new tub.
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My wife and I are very happy with our purchase from Spring Dance Hot Tubs. Greg Wagner was a pleasure to deal with and provided exceptional customer service through the whole process. I would highly recommend Greg Wagner and Spring Dance Hot Tubs.
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Friend recommended you. Good salesmanship. I love my hot tub--I am a mermaid in training. Will try it in a snowstorm next winter. Will need to get the hat with a small umbrella on top to catch the snowflakes.
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Our concern was whether or not Caldera was a quality tub. We never heard of the brand and struggled to find good reviews on line.
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Good quality and warranty.
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The HotSpring Envoy is a hit. Great for my wife and I for hydrotherapy and relaxation, and the teenage kids enjoy entertaining. It's a complicated tub, the remote and the adjustable jets and the sidewall dials allow for a customized and relaxing soak in every seat.
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Good value, Good offer with trade-in.
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Knowledgeable salesman. Quality product.
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Tama was extremely professional and helpful - she even offered to come to the home to go over all of the hot tub essentials and details prior to delivery as well as after. Her customer service is a 5+. The hot tub itself takes getting used to with all of the knobs but is well worth the end of the day relaxation!
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Greg did a great job walking through the spa. His service when calling him is outstanding. Answered ALL questions. So far so good. Thanks!
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Goof price with the features we wanted.
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Great guys. NO pressure to buy because you will want to buy. Quality, Friendly, Down to earth people!
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Recommended by friends. Very convenient.
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We had our previous hot tub moved by a mover and did not do well and we were upset about this. I talked to Greg about the situation and they worked with us to get us into a new hot tub for a great price. It was delivered on-time and has worked beautifully since installed.
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Great Experience from start to finish. Greg at the Exton location was most helpful.
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Extremely satisfied with purchase, to delivery, to use and maintenance of hot tub. It's great that we can call with questions and sundance, especially Tama is so helpful. Would definitely recommend.
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Good value for the price.
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Danielle was awesome. Delivery awesome. We believe whenever we have a problem we can call!
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Knowledgeable staff. Fair deal and made it easy.
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Quality product at a good price.
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Professional staff.
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Good value. Helpful and honest staff.
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From start to finish, Spring Dance did a great job! Easy sell because of the quality hot tubs and installation was a breeze! We have referred all our friends!
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Had two good recommendations to Spring Dance from a friend and the place we bought our last tub.
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Quality product and professional and knowledgeable salesperson.
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Great customer service. Knowledgeable about spas.
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Knowledgeable salesperson
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We replaced our old tub with the Tahitian and it has far exceeded our expectations! Danielle was wonderful and always timely in getting back to me with questions! The delivery crew was efficient and even earlier than scheduled! Great experience overall! Would highly recommend Spring Dance!
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From the moment we walked into the store, we were struck y the quality of products & the courtesy of staff. A great experience in all.
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My new spa was delivered damaged. The dealer has tried to make things right. Therefore my overall impression is too early to tell.
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Folks at Spring Dance - Exton have been great to deal with. Very knowledgeable and helpful with product information. Spring Dance delivery and services staffs are also excellent. Delivery, installation and set up were done carefully and thoroughly. Hot Springs spas from Watkins Mfg are great products - well made with great features. Recommend you consider Hot Springs spas, and if you do, go to Spring Dance.
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Greg is a fabulous salesman. Extremely knowledgeable and willing to take numerous personal requests to ensure that setup went smoothly. Recommend him to all.
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Cheryl was terrific! She patiently spent time with us during the process, provided a lot of information, and never pressured us to make a decision or act before we were ready.
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Quality product and service department.
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Good product and price.
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Quality product at a good price. Enjoying our new hot tub!
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Good price and free delivery
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Quality products and trustworthy salesperson.
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Excellent! Quality product. Professional salespeople. Returning customer.
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Quality product and service. Good value for money.
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You might want to have a technical come out afterchotvtub is delivered to ensure everything is operational. Just a suggestion Tub is great enjoying it so far
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Great service.
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Tama was very professional never any pressure. Very knowledgeable even on her days off answered our questions
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Excellent staff and delivery!
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Tama’s great. Very helpful.
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Everyone was accommodating & a pleasure to deal with. Thank you. We love our new hot tub. :)
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We love our hot tub. William far exceeded our expectations as to the level of support provided during & after the sale.
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No pressure sales.
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Great follow up and professionalism.
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We are so happy with our purchase. It was all around a great experience from our sales person William McCarthy to service and delivery. Great customer service all around. Would highly recommend to anyone looking to make a purchase.
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Very happy with our purchase. William.m made the purchase easy and continues to offer support after the fact.
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I bought a floor model because I was told it would be quicker ( wasn't much quicker) delivery guy told me to use less salt then my tub needed. I wound up us all the salt they provided to get the tub system to say it was okay and the strips to be good. But soon there after the system keeps going blinking yellow and I keep needing to shock the tub with chlorine which shouldn't be needed for a salt system tub. And they came to look at the tub when I was not home and my young daughter was home alone and I told them specifically not to come unless I was home since my 17 year old daughter is afraid of strangers The salt system is still not working properly And I keep needing to add chlorine. And they dropped off the towel stand that I ordered and it looks not properly put together because it doesn't stand balanced keeps falling over. Cheap piece of crap that costs way to much All over horrible experience and the tub is definitely not worth the 18K it costs. Buyer beware
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Just like to take a moment to express how pleased my wife and myself are with our experience with Spring Dance. From our saleswoman Cheryl and Diane and Kathy,who handled our delivery process everyone was excellent! Also must mention the delivery crew, sound system tech. and electrician were all very polite, professional, and accommodating. Keep up the great work! This is why you guys are the Best! Visit them, you'll be glad you did.
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Was recommended by a friend
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Great staff, very helpful and informative.
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The only problem after installation was that the electric cover shorted out and would not go up. we are waiting for the electrician to resolve the problem. Can't use the tub
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Very knowledgeable about product. After purchase they were helpful with our questions.
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Don't mess around on the internet. You get what you pay for. Full service is worth every penny! Spring Dance Hot Tubs is a full service store with quality products.
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William was very knowledgeable & was patient & thorough going thru details. Delivery crew was quick & 1st class. They explained details & about tub & they were on their way!!
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Danielle Halley was awesome! She answered all our questions and was very informed.
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Great friendly staff and very knowledgeable
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We owned a Sundance tub for 14 years and the experience was excellent. We purchased a jetsetter Springdance. We dislike everything about it and get a different answer each time we talk to someone. Call and pay? Maintenance is a NIGHTMARE. Tub recommended and pushed to us is not meeting expectations from several perspectives. $2K for valet? and that doesn't help!
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Salesperson was excellent.
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Danielle went above and beyond to make sure we got the hot tub we wanted. She worked with us and explained it all and was amazing! Thank you!
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Very satisfied with staff and product. Still waiting for cover as it came with wrong one.
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Love the showroom, plenty of spas to choose from. Helpful and courteous staff. Thank you!
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Tama was very helpful with our decision as far as purchasing a hot tub and which product would suit our needs.
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Andy Rhodes presented in a down to earth, business-friendly manner, styles and quality to fit our needs.
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A no pressure experience accompanied by proper knowledge of all aspects of the purchase. VERY friendly!
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From start to finish, our experience was first class. Couldn’t be happier with the hot tub we selected and with the experience we had with Spring Dance
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still waiting on eclectic box and the cover cant set up till they come in
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Tama is an excellent salesperson. Knowledgeable, reads people well, and not aggressive. We felt comfortable taking our time through the store. She's been communicative from the start as well, including a follow-up question after the delivery.
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When you buy a hot tub from spring dance you notice the difference in the service knowledge and friendliness of the staff they really know what they ate doing
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I had a great experience buying my hot tub. Greg gave me a few options based on what I wanted and the one I bought really gives me a great massage. I’m glad I bought my hot tub at Spring Dance.
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From the minute we had made our purchase until the time that our tub was delivered and installed we had an amazing experience with everyone we encountered, even the people on the phone who scheduled our delivery. Every one at Spring Dance Hot Tubs is simply awesome. From beginning to end. Thank you to everyone who made our time pleasant and worth our money.
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Purchased a Grandee for a second home on Long Beach Isle. In first 2 weeks of operation, having temp issues and already was forced to pay $500 to empty and ?estact? tub that manufacturer should have paid. Company that installed it does not offer maintenance along the beach but salesman said they did. Now I can't find a service (maint. company) because I didn't buy from them. Unhappy client so far.
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Knowledgeable sales team. Quality product.
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Good service and price. Set up crew was AMAZING!
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This tub is the second that I have purchased.
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We are very please with our hot tub purchase. Samantha helped make our decision very simple. She was there for us before and delivery to get us started. Delivery was a problem. But both delivery teams were great in getting the problem resolved .
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Knowledgeable staff.
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We bought our first HotSpring Grandee hot tub in 1991 and it served us well year round for over 26 years. When it came time to replace it we didn’t want any other brand. We met Greg Wagner at the Exton store and every step through to delivery was seamless. Value, price, and customer service beyond compare.
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All Sales/service people at Spring Dance are so friendly, helpful, & knowledgeable!
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Great experience from start to finish. Sales person was very informative but not at all pushy. Loving our new spa!
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Good pricing.
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Perfect experience. First time we stopped in was March 19th. Danielle made such an impression, we came back two months later!
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We did a lot of research and comparison shopping prior to the purchase. At this point we feel we made the right decision. Very pleased with the product, installation process and follow up.
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Quality product. Convenient location.
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Greg Wagner is a very professional & knowledgeable asset to your company!
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Spring dance was extremely knowledgeable and patient. Tama was able to help us identify the exact needs we had and identify the hot tub that would work best. Tama was able to pinpoint the exact jets to massage sore muscles and alleviate arthritis pain. The delivery team was able to assess our outdoor room and help make sure everything was positioned correctly regardless of how many team members were needed to accomplish it. We had amazing service and would recommend them to others.
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Friendly & courteous store. Knowledgeable on products. Great service.
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Great salesman and quality product.
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Samantha was great, from our first meeting until everything was up and running. She was very helpful and there for us to answer and help with every question, even the not so important ones.
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Great experience!
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Already recommended you! Thank you!
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Professional installation. Knowledgeable, fair pricing, quality products.
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Greg was great to work with.
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Mike Reynolds provided us with so much information without pressure before and after the sale. Very knowledgeable. Great place to do business.
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Very professional but yet friendly and corgial. Not pushy at all and Tamma even told us to shop others stores before we chose them .We are completely satisfied.
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Fantastic holiday weekend and the staff is happy to be there and more happy to help with filters and add on for my hit tub. Great people great service.
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Very accommodating sales people
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Tama was extremely knowledgeable of the spas and helped us pick the right one for us. She went out of her way to ensure the new hot tub would fit in our enclosure and then sent a bigger delivery crew so everything went smoothly. Chase ensured there was no damage to our existing structure and that the tube was a perfect fit. The hot tub has been installed and running without an issue, we love the salt water system. Bob installed our blue tooth speakers and took his time to review how the systems work and the best settings for our use.
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William was great. Showed us what we were looking for with NO pressure. When delivered, there was no owners manual, but within 3 days we had one sent in the mail. Thank you! :)
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Quality hot tub. Owned one previously.
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Personalized service!
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Excellent service. From sales to delivery team - all are professional and a pleasure to do business with - couldn't be happier!
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Great buying experience. Helpful, informative, with great support during ans after the purchase process
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So glad we found spring dance Hot tubs. Came in to buy a cover ended up buying a new hot tub. We credit this to Tama's expertise.
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our salesperson, Danielle was very knowledgeable. She was not pushy and answered all our questions. We do still have an issue because one of the jets pooped out - we were sent a new one but it didn't work - awaiting for them to come out and look at it.
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Local and helpful staff.
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2nd Grandee. 12 years on first one... use every day. I'm a middle-age fitness enthusiast and hot tubbing is part of my regimen. Definitely helps keep me in the game.
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William McCarthy was terrific to work with - made scheduling easy. New home construction & William made it stressless.
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Great people to work with. Sales, phone, customer service & delivery personnel. Great, well-made products easy to use.
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Quality product with features I was looking for.
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Great folks to work with, friendly and knowledgeable.
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I've worked with Spring Dance on multiple occasions. Their friendly and knowledgeable staff have always helped us find just the right tub. They say what they are going to do and then they do what they say. I highly recommend them and their services.
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William was very helpful in assisting us in making our decision and we never felt pressed to make the purchase.
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This is my second hot tub purchase from Spring Dance Hot Tubs . I received a great trade in discount on my existing Caldera spa and an even better discount on my new unit . I would highly recommend William McCarthy and Spring Dance hot tubs to anyone who is in the market to purchase a spa . Mark Weathers
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Quality product. We used the electrician you suggested which made install a breeze.
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This hot tub replaced one we bought from them 16 years ago and we never considered another source. Support after the sale is superb and the crew that came to swap out the old tub for the new one was fantastic.
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Great customer service and reputation.
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Good quality and price.
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Good sales experience.
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Chose you for ease of purchase.
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This is the second hot tub that we have purchased at this store. Recommend the experience to everyone!
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Very happy with both the tub and the staff who made it happen. Thanks!
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Very happy with both the tub and the staff who made it happen. Thanks!
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Had the tub features I was looking for.
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Quality and selection.
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My Wife and I are very impressed with the service we received from initial phone call to purchase and delivery of our Hot tub. Spring Dance in Jamison for sure over delivered on all aspects of our experience
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Liked the price match and previous positive experience and in water test.
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Greg Wagner was very professional, knowledgeable and responsive to all my questions and concerns. Extremely helpful.
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Had the size I was looking for and ozonator.
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Having been a customer of Spring Dance for many years, I had no reservations about dealing with them when I wanted to purchase a new hot tub. They had a product which met my needs, and provided me with prompt service and price quote. They are a pleasure to deal with. Both their sales and service departments are a pleasure to deal with. And their prices are competitive.
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Danielle was awesome! We love our new hot tub! Quality product and knowledgeable staff.
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Professional and thorough every step of the way. A real pleasure to work with.
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Had the brand of hot tub I wanted. Good sale price.
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Love our new hot tub. Thanks for the brownies.
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everything was great besides having to get service out twice to fix the Spa
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Danielle at Spring Dance Hot Tubs was amazing. She showed us a variety of hot tubs and we never felt pressured to buy. She answered all of our questions. When I went back to purchase it and surprise my husband, she was so sweet and helpful. Delivery went smoothly and all of the delivery guys were very friendly. I would absolutely recommend this store!
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I have been researching swim spas for years and was not sure if I could fit in in my garage. The owner came to my house twice to measure and double check before buying the swim spa. I couldn't be happier with my purchase from Spring Dance.
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Took my old tub away.
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Amazing hot tub very pleased with this purchase
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Buying a tub from Spring Dance was a terrific experience--lots of info & advice, no pressure whatsoever. Tub was the perfect size for our location. The delivery/installation crew was outstanding! They came on schedule, and did the job as if it was at their own home. Couldn't be more pleased.
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I was able to handle everything over the phone with ease. WIll be buying another one in a few months for my other home.
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Everyone we dealt with was great. My big problem was that I was told that we'd be able to just plug this tub in to our existing tub outlet. Not so. We have had the tub a few weeks and it sits empty while we wait for an electrician to come to wire a 220 line for the tub. Having to have an electrician install the tub would not have been a deal breaker, but it seemed a bit disingenuous to lead us to believe that there would be no trouble with installation. If the salesman does not know that a 220 line is recommended by the manufacturer then he should learn that fact so as not to mislead a customer as we were misled. What a disappointment to find that our existing plug was not recommended.
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I was fortunate to get a knowledgable person to help my wife and I choose a new Hot Tub. We were previous owners, but have been out of the market for over 15 years, so things have changed. We are thrilled with the level of service, quick delivery and professionalism. Great job!
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Great salesmanship, great prouct, great delivery and setup.
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First class operation from start to finish and follow up. Friendly, knowledgeable and no pressure. Delivery crew was friendly, helpful and very careful and neat. Beautiful high quality hot tub.
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Greg is awesome. Super knowledgeable & available whenever we have questions. Our hot tub is perfect!!!
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Excellent staff. Worked with us on moving in hot tub to our home.
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Greg was fantastic and very helpful throughout the entire process. He helped us plan out the location and provided excellent contacts to help us prepare our site for the delivery of the tub. We would not have purchased the tub without his excellent knowledge and help!
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Chose to purchase with Spring Dance for the hot tub itself, the special financing, and what was included in the purchase.
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Love the tub and Danielle was fantastic!
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Referred. Knowledgeable salespeople.
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Quality product. Knowledgeable salesman.
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Great customer service, especially by Samantha.
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My tub had a manufacturer's defect. Your service department was very good and Jeff made sure everything was good in the end.
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Pama was very honest with us about the hot tub that would meet our needs.
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Friend recommended you.
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Great Experience and Product.
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Excellent service, friendly people, highly recommended! William was awesome. Thanks!
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Great job through the whole process. Thank you
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Tama and the Spring Dance Staff were wonderful to deal with, they are very knowledgeable and were able to answer all my question, plus I never felt any sales pressure to purchase. The Delivery Crew couldn't have been nicer or more professional
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Having dealt with Spring Dance in the past, I knew them to be very good. I was happy to find a low-cost, portable hot tub that would fit on the deck where I'm currently residing.
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Our experience has been 100 % positive.
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Keep doing what you're doing! and thanks for the delicious, special chocolates
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Thanks for the fudge.
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Love the tub - Karen was great.
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already have reffered
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great overall experience
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jay was excellent! no pressure and answered all my questions.
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Tom sold this unit on quality. I checked out other units, no comparison. Great unit. WE LOVE IT!!
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Excellent product, showroom, and customer service. Extremely satisfied!
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Great experience, great product
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I have to tell you we only had out tub 4 weeks and i can not believe how much it helps my back. I had back surgery in march
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You were so responsive when our tub turned out to have a cracked light lens upon delivery
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Very pleased with whole experience. Special thanks to mike the electrician for such fast and excellent service!
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Jayu and Tony are good people to deal with
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Jay is great to work with..patient, not "pushy"
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This is a very trustworthy companyu with patient and knowledgable people always there
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Excellent service, excellent product. keep it up!
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I love my hot tub!
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"ive never had such great service!"
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"Karen was helpful & friendly & not too pushy, she gave us time alone to think through our decision through. thanks for the fudge!"
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karen & jay were a+++ emplyees. tried hot tubs in both stores.
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Very impressed with your customer service
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Jay was GREAT!
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very happy with whole purchase experiance
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one of the best consumer experiances ive had! you have a great business!
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"FJ promises and George delivers. What else could a customer ask for?"
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The sales staff and delivery crew could not have been nicer if they tried we love our hot tub thanks again!
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i love my tub & i use it everyday. salesman, delivery, phone serv was excellent.
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We are completely happy!
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Thanks for the fudge!
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Make no mistake: there are SEVERAL quality tybs on the market. Your staff is what made this sale! NEVER pushy. Never in-your-face. Always friendly & approachable
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My brother John Didio also bought a hot tub in sarasota, florida because of us. We cant say anough about Karen & Jay. They never pressured us & treated us like we were their friends. What an asset they are!
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Customer Service from Jay and Karen has been exceptional.
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Dan was excellent along with the enire staff. Great Product. Very Satisfied.
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we've already referenced several friends!
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great product, great experience
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we are extremely satisfied with sales, product, service.
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your service dept. was great as well as the delivery dept. you really know how to service your customers and in this day & age that is very rare.
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your service dept. was great as well as the delivery dept. you really know how to service your customers and in this day & age that is very rare.
Satisfied Review Verified CustomerVerified
 

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