The trusted source for online customer reviews.

100%
Customer Recommended of recent customers
recommend this business
from 90 customers

Spa Brokers East

Spa Brokers East

Are you a recent customer?

Write Your Own Review

1690 S. Abilene St.
Aurora, CO 80012
Phone: 303-745-9191

Aurora, CO

Spa Brokers is family-owned and operated, providing quality service since 1983. Spa Brokers has over 100 years of combined experience, with a staff that has been recognized nationally for excellence in customer service and product knowledge. Our slogan is, "We Make It Easy", and that means your experience with Spa Brokers will always be a pleasurable one.

Not only will Spa Brokers help you choose the best products, but our sales and service staff are ready to help you throughout the life of your spa. Spa Brokers has a fully stocked and professional parts and service department to provide quality replacement parts and maintenance assistance to you whether you're a new customer or an existing client.

Business Profile of Spa Brokers East - Aurora, CO

Office Type: Service & Sales
Store Hours: • Mon-Sat 9am - 6pm
• Sunday 11am - 5pm
Manufacturers: • Bio Flame
• Cals Spas
• Dimplex
• Fireplace Xtrodinaire
View All...
Inventory: • Hot Tubs
• Swim Spas
• Pools
• Fireplaces
• Outdoor Kitchens
• Saunas & Steam
• Used Hot Tubs
• Gas Inserts
View All...
Serving Areas: • Denver
• Arvada
• Centennial
• Aurora
• Parker
• Westminster
• Highlands Ranch

Customer Reviews

We have just purchased our 2nd Hot Tub from Travis at the store on Abeline St. in Aurora. We appreciate his attention to detail of what we wanted and making sure it happened just the way we wanted. Very patient in listening and waiting for us to decide with the options he gave us. Have been treated very well by all the employees in this location.
Satisfied Review Verified CustomerVerified Customer
 

I have been extremely satisfied with the professionalism of the staff of this store. Product knowledge is excellent. Have recommended many times.
Satisfied Review Verified CustomerVerified
 

Very pleased with the customer service we have received since we purchased our spa.
Satisfied Review Verified CustomerVerified
 

Kudus to Spa Brokers Parker. Carrie was very knowledgeable about the various tubs and did not pressure us. We did have a small miscommunication on the electrical installation but Carrie and company did a fantastic job resolving our one small issue. Tub is working as advertised. Very happy with overall experience and would highly recommend Carrie and the Parker store. THANK YOU!!!
Satisfied Review Verified CustomerVerified
 

My husband and I went here looking for a fireplace for our basement remodel. We were pleasantly surprised at the selection available. We were also happy to have Nate wait on us. He was extremely knowledgeable and friendly. Would recommend Spa Brokers (on Quebec) to anyone looking for a fireplace - and they have lots of hot tubs too
Satisfied Review Verified CustomerVerified
 

Good price, easy to deal with and very helpful.
Satisfied Review Verified CustomerVerified
 

Very knowledgeable about what they sell.
Satisfied Review Verified CustomerVerified
 

Dad went in to get a part to replace a diverter, and very helpful at the front desk. Brought couple choices out as did not have a part number. Did locate the part. Had to come back later as missed the O-ring and again took care of us!! Thx again for the great customer service
Satisfied Review Verified CustomerVerified
 

I had a great experience shopping and making my purchase with Chad. The fireplace was delivered on time and the end result is beautiful!
Satisfied Review Verified CustomerVerified
 

This is by far the friendliest and most experienced place I've been to with our spa. We bought a house with a spa and had no idea how to care for it. They are always willing to help and make it as easy as possible to own a spa. Also the cheapest place to by anything you need.
Satisfied Review Verified CustomerVerified
 

Steve gave us a great deal!
Satisfied Review Verified CustomerVerified
 

Spa Brokers has always provided great customer service and reasonable prices. They're open on Saturdays too which is good for people who work Monday through Friday.
Satisfied Review Verified CustomerVerified
 

From the start Cameron was very up front with us for pricing, what we should and shouldn't get, etc.. We went to multiple stores and didn't receive the service we did like as Spa Brokers in Denver. It was our last stop and I'm glad we went. Although we couldn't end up getting the hot tub due to health reasons they were very accommodating and we will certainly be back there for their other products. I highly recommend Spa Brokers and especially Cameron.
Satisfied Review Verified CustomerVerified
 

I have shopped for a replacement Hot Tub for months and ended up purchasing a Marquis Spa at Spa Brokers in Denver. Cameron was our salesman and did a wonderful job. No pressure, was honest and always followed through. I had the Tub delivered on April 22nd, the crew was early and did an amazing job. They were very polite and professional. Thanks to Justin, Tyler and Sebastian...... awesome job on the install. I would recommend Spa Brokers for your next Hot Tub purchase! J.P. Arvada, CO
Satisfied Review Verified CustomerVerified
 

My husband and I have been in the market for a sauna for a while. We stopped by the Denver Location of Spa Brokers and were greeted by Dana. She was very kind, informative and excited to talk to us about saunas. Dana was able to answer all of our questions and we were sold on the sauna! We were from out of town and had the sauna delivered to our home. It was SUPER easy to put together and the quality is top of the line. All along the way from the purchase, to the delivery, setup and any questions Dana was super helpful and only a phone call away. I would strongly recommend Spa Brokers to anyone interested in purchasing a Sauna or Spa for that matter. But my one request is that you ask for Dana. You will be as happy and pleased as we were!
Satisfied Review Verified CustomerVerified

Was ready to upgrade our hot tub and went in with an idea of what we wanted and we were in and out in a half hour with our new tub about 3 weeks out. Great selection, service and knowledge. Thanks!!
Satisfied Review Verified CustomerVerified
 

Bought our hot tub from them. They were very helpful and nice.
Satisfied Review Verified CustomerVerified
 

I've been dealing with Spa Brokers for over 16 years. Have always been treated great and had all my questions, concerns, problems and issues handled ! Highly recommend them for all your hot tub sales and service needs
Satisfied Review Verified CustomerVerified
 

Great friendly and knowledgeable staff! Love this place!
Satisfied Review Verified CustomerVerified
 

It is always a pleasure to deal with Travis and Chelsea.
Satisfied Review Verified CustomerVerified
 

I have been to the office a number of times. Sometimes multiple times in a day. I have dealt with Phaedra and she is always so nice and helpful. I wish every place had a duplicate copy of her.
Satisfied Review Verified CustomerVerified
 

I was very please on how Spa Brokers handled my complaint. I am completely satisfied with the outcome. Thank you
Satisfied Review Verified CustomerVerified
 

Kristen is awesome! She has really helped through out the whole process from the sale the maintain our tub!! My kids love our hot tub!
Satisfied Review Verified CustomerVerified
 

I went to a spa show in search of a swim spa. The show I though I was going to was not what the commercial showed. I went to to see a bunch of manufacturers and a ton of spas. What I sa w was nothing but a random company who comes in to town and tries to sell what they bring with them. There was only 1 swim spa and just a couple of regular spas on display. When we got there the people were extremely pushy. We ended up leaving and went to Spa Brokers where we were greeted by Dana. She knew exactly what show we were at and and knew exactly how we were treated. She showed us some differences on the swim spas she had on display. We decided to go with a Marquis ATV and we couldn't be happier. It was one of the best decisions we could have made. From beginning to end our experience has been great.
Satisfied Review Verified CustomerVerified
 

We have just purchased our 2nd Hot Tub from Travis at the store on Abeline St. in Aurora. We appreciate his attention to detail of what we wanted and making sure it happened just the way we wanted. Very patient in listening and waiting for us to decide with the options he gave us. Have been treated very well by all the employees in this location. Feel like family!
Satisfied Review Verified CustomerVerified
 

Kristen was very helpful. I have bought a spa and chairs from them. Install staff was great as well.
Satisfied Review Verified CustomerVerified
 

Good service, friendly people.! They give us coffee and help with chemicals! Cameron and Dana are great
Satisfied Review Verified CustomerVerified
 

Friendly, helpful and went out of their way to help in every step of our purchase. prices were more than low with added extras to make everything perfect.
Satisfied Review Verified CustomerVerified
 

Bought our first hot tub this year!! Spa Brokers was informative and helpful and their prices were competitive. Thanks for the all the family time in the hot tub!!
Satisfied Review Verified CustomerVerified
 

Have really enjoyed our experience with Spa Brokers from the purchase to any questions I have had.
Satisfied Review Verified CustomerVerified
 

Made my trip easy and fast!
Satisfied Review Verified CustomerVerified
 

pleassant staff good product
Satisfied Review Verified CustomerVerified
 

great. always friendly, always helpful
Satisfied Review Verified CustomerVerified
 

Great people. Helpful, knowledgeable and friendly. They are my go to people now. Thanks!
Satisfied Review Verified CustomerVerified
 

Great services and friendly staff!!!!!
Satisfied Review Verified CustomerVerified
 

Great to work with!
Satisfied Review Verified CustomerVerified
 

Service was great
Satisfied Review Verified CustomerVerified
 

My spa has gone unused for 2 years. To get it up and running again, I was in need of some very specific items. Expected getting it running again was going to cost me! I was pleasantly surprised. The sales agent was knowledgeable, helpful and very pleasant. Wonderful customer service! And my spa is running again for under $25! So happy I bought this spa from them!
Satisfied Review Verified CustomerVerified
 

I highly recommend Spa Brokers. They have have a very friendly and knowledgeable staff.
Satisfied Review Verified CustomerVerified
 

My wife and I bought our first hot tub from Spa Brokers 14 years ago. During that time, one of our family members bought 3 hot tubs from someone else. None of them lasted as long as our Marquis! We decided it was time to get a new hot tub and unfortunately got drawn into another spa dealer. It was somewhat bait and switch, but not exactly. They advertised cheap used hot tubs, but really pushed us into buying one of their GREAT closeouts. We picked out a hot tub at a much higher price than we wanted, arranged financing and were promised our hot tub delivered in 2 weeks, 3 on the outside. 4 weeks later it still wasn't delivered. We went into Spa Brokers, explained the situation and looked at their hot tubs. Never once was there any pressure. They explained that we would have to cancel our original order with the other people, and they would have our tub delivered within a week! The other hot tub people went ballistic! No way would they refund our deposit (which we were ready to forfeit) or release the financing so we could go somewhere else. it actually got into a shouting match with threats of legal action. We did get our tub from them after 5 weeks, but we still regret not being able to get the Spa Brokers tub. The staff at Spa Brokers was so Professional, never saying a bad word about any competitor! Very patient and very knowledgeable. We have gone out of our way to shop with them ever since. We just purchased a gas fire pit and it is beautiful! Delivered exactly when they said! You won't go wrong shopping with them. Carrie is AWESOME!
Satisfied Review Verified CustomerVerified
 

Let's just say if you buy a hot tub from another store you will end up with just a hot tub. Not only is our Spa Broker tub amazing, but it's the customer service that sets Spa Brokers apart from the competition. We visit the Parker store at least twice a month for products for our tub and we are greeted by NAME, welcoming us back. You feel like a part of their family here. All of the staff are extremely knowledgable in every detail of all tubs and chemicals. The sale is great, it's after the sale that we are sold and lifetime Spa Brokers patrons. We love these guys!!
Satisfied Review Verified CustomerVerified
 

I have been shopping at this store for a few years now and am very happy with the service I receive. This is the first spa I have ever owned and they have walked me through the care and maintenance. Julia is always very helpful and more than willing to test samples of water to help figure out what I need to keep it balanced. Good supply of chemicals and filters and very knowledgeable of all brands. I would recommend this store to anyone.
Satisfied Review Verified CustomerVerified
 

Best place to buy a hot tub!
Satisfied Review Verified CustomerVerified
 

We just purchased a new home, which had a Marquis Spa. The original owners purchased from Spa Brokers in Parker. The staff could not have been more helpful while we learned how to treat and operate our "new" spa. They are extremely knowledgable, and willing to assist in person, or over the phone. Their services included loaning a pump so that we could drain the spa, water testing, and a thorough review of chemical treatment. I look forward to working with them for years to come.
Satisfied Review Verified CustomerVerified
 

I love this store! A hot tub was included when we purchased our home last year and we had zero experience in taking care of one. Julia has taught me how to clean and maintain it without making me feel like an idiot. I can't thank her enough!
Satisfied Review Verified CustomerVerified
 

The folks at Spa Brokers are extrememly helpful! They have helped me with the right chemicals to use, lends me a pump when I empty my tub, and never pushes any products that I dont need!
Satisfied Review Verified CustomerVerified
 

just purchased a new cal spa. it is better than we imagined. It came on time and the staff was very friendly and knowledgeable.
Satisfied Review Verified CustomerVerified
 

I couldn't speak more highly of the folks at Spa Brokers on Quebec St. in Englewood - specifically Nate and Tori. These folks get what it means to service oriented and a local business that derives value from referrals. I had purchased a used fire pit (originally $1500) from someone online, but had some minor issues with it flaming correctly. I brought it by the store as it was originally purchased there. Nate could have just given me some ideas on the issue and sold me a few parts...but instead helps me unload it from the car, pull it apart, and fix the issue right in the parking lot. Not even a part needed to get it back to working order (although I did pick up an LP line that I needed)!. The products are top of the line, and so are the attitudes of the people servicing you. When we look at spas, we will be back. Keep up the great work, Nate & Tori! Thanks!
Satisfied Review Verified CustomerVerified
 

We worked with Nate-straightforward, helpful, available, knowledgeable. Super pleased with our purchase - Nate nailed it - cost, expectations, time frame...and provided incredible installers/Brian at Reign of Fire. Fantastic experience overall and super happy with our Northfield Lopi.
Satisfied Review Verified CustomerVerified
 

I bought my spa from Spa Brokers in late 2013. It's still looks, and runs great. It had it installed in recessed concrete. They did a great job. I had two issues immediately when I first received the tub that happened during shipping, and they addressed them immediately. I use their free pump rental for customers who have purchased their spas.
Satisfied Review Verified CustomerVerified
 

Stopped in for a quick hottub part shortly after getting a used one installed. Service was helpful and the product was of good quality and at a good price. What more could you ask for.
Satisfied Review Verified CustomerVerified
 

We purchased a hot tub a few years ago and are currently getting a gas insert from Spa Brokers in Westminster. They did a great job dealing with the spa sale and installation. They know their stuff on the gas inserts and are friendly and efficient. They haven't stayed in business over the many years by accident. -- Vince D.
Satisfied Review Verified CustomerVerified
 

Came across your booth at the Home & Garden show in Denver today. Got some great info from the gentleman there on proper use of our sauna. I can tell you, I might not have been your highest spending client this weekend, but I'm definitely one of the happiest! We didn't realize we could use water in our sauna. So, we bought a bucket, ladle and some scent from you and came home and tried it out...AMAZING!! We love our sauna even more now. We're both very happy, thank you!
Satisfied Review Verified CustomerVerified
 

I don't know why anyone would go anywhere else!!! Spa Brokers is the best.
Satisfied Review Verified CustomerVerified
 

Thanks Nate and Gang for always great service and Cal spa
Satisfied Review Verified CustomerVerified
 

Tori at Spa Broker in Highlands Ranch is awesome ! So knowledgeable and patient . She solved my problem ! They are lucky to have her at this location !
Satisfied Review Verified CustomerVerified
 

Excellent service and experience! Come here for all our spa chemicals, advice, tips, basically everything. These guys know their stuff!!
Satisfied Review Verified CustomerVerified
 

I'm very happy to have brought my hot tub from Spa Brokers at 955 Zuni St. Denver, CO 80204. They have been a well known name in the industry for quality spas and fireplaces. Dana Simonelli was extremely knowledgeable & helpful! She made our shopping experience very pleasant and gave us the reassurance that we were getting a quality spa as well as the local support and customer service we were looking for. She also helped us with setting up an appointment for our neighbors that were having trouble with their fireplace. Thanks to Dana , Spa Brokers has two new loyal customers!
Satisfied Review Verified CustomerVerified
 

We treat our tub with the Leisure Time bromine system, and I have been going to this particular location to get my supplies for a little over a year. The staff is very friendly, and has always been able to address any technical questions I had about my hot tub.
Satisfied Review Verified CustomerVerified
 

This review is about the Service Department, but I wanted to post to the Denver store as that is the location I purchased my spa. I called the store who got service out for me. The service guy was amazing and super helpful and was able to fix my problem promptly. The best part my spa was under warranty so I didn't pay a cent!!! No matter who you work with from the sales staff to the delivery and service departments they all treat you very well and make any buying process a breeze.
Satisfied Review Verified CustomerVerified
 

After talking to a lot of friends and touring a lot of hot tub stores I decided to go with the best and get a Marquis Spa. I was seriously gun shy because of all of the sleazy stories of manipulative stories and behaviors I have heard and seen and countless other hot tub stores throughout Denver. I can tell you this about Spa Brokers. I honestly thought that throughout the entire process they were going to up sell me or "accidentally on purpose" forget vital elements that would cost me more money when they delivered the spa. That never happened, what I can tell you is that I asked for a Wifi tub and that got lost in translation. I was internally fuming because I thought they were going to screw me or make me return the tub and order another more expensive tub. Funny thing, they apologized and orders the Wifi component at no cost, I was floored. Also, whenever I call in and ask what to do everyone is polite and helpful. They even offered to lend me a pump to speed up the drainage of my tub. I know Spa Brokers changes a lot for high end tubs, but If you don't want to feel like you are getting taken advantage of, and you value customer service, give them a shot. I really did stumble on one of the only non sleazy high pressured hot tub dealers in the country.
Satisfied Review Verified CustomerVerified
 

We went to several places to look for a stove to heat our main room. We went to Spa Brokers and they carried top of the line stoves but were great to deal with.
Satisfied Review Verified CustomerVerified
 

My fiance and I purchased a Spa Brokers hot tub for our previous residence (which we had to leave with the buyer of our home) and we are about to purchase one again for our new residence, from the same sales person, who we loved, Megan O'Dowd @ the Westminster location. Megan was very knowledgeable and helpful, with excellent customer service and wonderful follow up! This is why we are going back to work with her again. We will be lifelong clients of Megan O'Dowd's. When we purchased our first Spa, Megan had us sit in different spas and explained all the bells and whistles of each. We loved our spa so much, as Megan did such a great job figuring out which one was exactly right for us. We want to buy exactly the same one again, it was such a perfect match! This was a great purchasing experience at Spa Brokers and I can't say enough about what great service we received! Thank you Megan!
Satisfied Review Verified CustomerVerified
 

Great place for spa chemicals - always friendly and knowledgeable!! Great customer service and great prices .
Satisfied Review Verified CustomerVerified
 

I can't say enough great things about Spa Brokers. I purchased my tub with Nate Rollyson, who was extremely knowledgeable and helpful in helping me pick out the perfect tub. I highly recommend spa brokers for anyone interested in a high quality tub at a great price!!!
Satisfied Review Verified CustomerVerified
 

We just purchased a hot tub from Spa Brokers and so far the process has been great! The staff has been helpful and friendly every step of the way. Today our hot tub was delivered by Justin, Tyler and Shane. They were very friendly and efficient, and definitely went above and beyond what I expected. I recommend visiting this location for anyone thinking of buying a spa. Thank you, Spa Brokers!
Satisfied Review Verified CustomerVerified
 

We just bought a gas insert for one fireplace and gas logs for another fireplace in our house. We couldn't be happier with our whole experience! Our salesperson, Chad was great! He was knowledgable, really nice and easy to work with. The installers they use, Reign of Fire, are good guys who do great work. The price was right and the service outstanding!
Satisfied Review Verified CustomerVerified
 

Great deals on hot tubs and fireplace setups. Super friendly salesman too, wish I could remember his name...
Satisfied Review Verified CustomerVerified
 

If you need help with water management and chemicals come here and see Julia!! She is a water quality rockstar! It doesn't stop there though, you can ask her anything about their line of tubs and she has an answer. Beyond that, talk about good old fashioned customer service where they actually care about the customer and won't upsell you on products that you don't want or need. Julia is my new hot tub bff!
Satisfied Review Verified CustomerVerified

Hands down the best place in Parker for all you fireplace needs! We must purchased a stove for our basement and could not be happier! Matt and his team go above and beyond! The only place to go!!
Satisfied Review Verified CustomerVerified
 

I have been doing business with these people for over five years. I can't say enough about them. One of the valves on my hot tub stopped working, so I went to the Parker store today looking for advice. Carrie asked what my phone number was, she looked up my spa make and model and diagnosed my problem with a $5.00 valve insert. Last year, I looked at Amazon for a cheaper price on supplies and AMAZON is NOT cheaper, nor can I get expert advice from Amazon. I am proud to support a local company that takes such good care of their customers.
Satisfied Review Verified CustomerVerified
 

Tim, Shawn and Brian just delivered our brand-new spa. I have to say so far it looks beautiful, we haven't hooked it up yet that review will come later. As for delivery, the guys were informative, courteous and professiona. it was set up in an expeditious and professional manner. They went over all the chemicals and everything concerning the hot tub . We're going to hook it up tonight, I'll do another review after we sit in it for a while. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.
Satisfied Review Verified CustomerVerified
 

If you are looking for a hot tub, accessories, fire pits, or just something to change you back yard appearance, this is the place. I just recently purchased my Marquis Epic and I love it. Travis and Steve hands down are top notch when it comes to customer service.
Satisfied Review Verified CustomerVerified
 

Came in confused about hardness level, and Phaedra was very informative. Had everything we were looking for. We will definitely be coming back here for all of our spa needs.
Satisfied Review Verified CustomerVerified
 

The Spa Brokers in Aurora always has what we need in stock. The associates are always willing to help and are very knowledgeable. Travis and Chelsea were there today and were very friendly and helpful.
Satisfied Review Verified CustomerVerified
 

Love, love, love our new spa. The whole experience was so simple and easy thanks to the knowledge of the staff
Satisfied Review Verified CustomerVerified

I have always had a great experience at spa brokers. I highly recommend using them.
Satisfied Review Verified CustomerVerified
 

I had a really great buying experience. Travis was so helpful and patient while shopping around. He was so knowledgeable about all the different spa tubs and found one that was right for our family. He helped us with the set up and all the chemicals we would need. Overall very satisfied!
Satisfied Review Verified CustomerVerified
 

Highly recommend. Great customer service always friendly and helpful. Julia has great customer service she is always polite,helpful, and friendly. Thanks Spa Brokers in Aurora for a great experience.
Satisfied Review Verified CustomerVerified
 

Spa Brokers have been more than just a company to do business with. We purchased a Spa from them and had a great experience. Purchase and installation was very professional, and very happy with the results. The second time we needed them as professionals and not just a retail store, was to help with the spring start up. Travis went beyond what was expected of him and make a returning customer very happy. Would recommend Spa Brokers to anyone.
Satisfied Review Verified CustomerVerified
 

We are first time hot tub owners and they have been great helping us learn the process and we did not even buy our spa from them. They are friendly and knowledgeable
Satisfied Review Verified CustomerVerified

If you need help with water management and chemicals come here and see Julia!! She is a water quality rockstar! It doesn't stop there though, you can ask her anything about their line of tubs and she has an answer. Beyond that, talk about good old fashioned customer service where they actually care about the customer and won't upsell you on products that you don't want or need. Julia is my new hot tub bff!
Satisfied Review Verified CustomerVerified
 

You won't get a better deal on a hot tub or fireplace anywhere.
Satisfied Review Verified CustomerVerified
 

Nancy and I bought a hot tub nearly a year ago. We have been extremely pleased with the hot tub and service. Travis took the time to find out our needs and make sure we got the perfect unit. Four months into our use, we developed an allergic reaction to the bromine. Julia and Steve worked with us trying different levels and sanitizers till we were able find the right levels. The three of them were always positive and happy to see us. We highly recommend the three of them to anyone considering a hot tub or needing a problem with theirs.
Satisfied Review Verified CustomerVerified
 

Great hot tubs
Satisfied Review Verified CustomerVerified
 

I have been a customer for 3 years and find the service excellent, Friendly and fast! All the products I need are always available. Staff really know their products and are really nice. Thanks for a great experience!
Satisfied Review Verified CustomerVerified

We moved to a rural setting with well water and the house we bought has a hot tub/spa. After more than a month of attempting to get the chemicals balanced, my neighbor told me about spa brokers in Aurora. She said go there, they will test your water and tell you what you need. I did. Unfortunately I had to drain the hot tub as I had pretty much chemicaled it to death. Now after probably 5 visits with Julia (I am sure she is sick of me), I got the ok to go in the tub today!! Julia is awesome and so incredibly patient. She totally knows what she is doing and has gotten our hot tub in the proper balance. I can't wait to use it.
Satisfied Review Verified CustomerVerified
 

Julia is wonderful!! Travis is great too:) They have always met my needs and helped me with my pool issues! High Five!!! I recommend anyone to come here for anything they need for hot tubs or pools! Thank you spa brokers!
Satisfied Review Verified CustomerVerified
 

thank you Julie,great customers service!
Satisfied Review Verified CustomerVerified
 

This review is about the Service Department, but I wanted to post to the Denver store as that is the location I purchased my spa. I called the store who got service out for me. The service guy was amazing and super helpful and was able to fix my problem promptly. The best part my spa was under warranty so I didn't pay a cent!!! No matter who you work with from the sales staff to the delivery and service departments they all treat you very well and make any buying process a breeze
Satisfied Review Verified CustomerVerified
 

I'm very happy to have brought my hot tub from Spa Brokers. They have been a well known name in the industry for quality spas and fireplaces. Dana Simonelli was extremely knowledgeable & helpful! She made our shopping experience very pleasant and gave us the reassurance that we were getting a quality spa as well as the local support and customer service we were looking for. She also helped us with setting up an appointment for our neighbors that were having trouble with their fireplace. Thanks to Dana , Spa Brokers has two new loyal customers!
Satisfied Review Verified CustomerVerified
 

i really appreciate Josh. I really trust his expertise.I feel like his knowledge will make me enjoy my hot tub more.He is willing to talk to me ,so I understand my problems.He takes care of my hot tub like he cares and it is his own.Thanks Josh.I appreciate you.I was very frustrated before Josh's help!He should be a valued employee .Also,his communication on my email is very helpful to me .This is another service that he takes the time to do that I appreciate!
Satisfied Review Verified CustomerVerified
 

Spend about 12 months looking and researching which spa would be right for my family. Matt at Spa Brokers made it easy and fun for us. He helped us select an affordable spa that was right for our family. Delivery men were very careful and Spa Brokers stood behind their product with a phone call and email. Great experience.
Satisfied Review Verified CustomerVerified
 

The assistance that was given to choose the right hot tub for me was outstanding. I enjoyed shopping for both the hot tub and gas fireplace at Spa Brokers. It was more of a friendship than a customer - sales person relationship. Just outstanding service all around.
Satisfied Review Verified CustomerVerified
 

Have worked with Wes for the last couple of years and have been very impressed with his service. He's always friendly, knowledgeable, and willing to answer a ton of questions. His understanding of our warranty issue saved me some money and he was able to walk me through the entire Fix.
Satisfied Review Verified CustomerVerified
 

Are you a customer of Spa Brokers East?

Write Your Own Review