The trusted source for online customer reviews.

97%
Customer Recommended of recent customers
recommend this business
from 99 customers

Hot Spring Spas & Pool Tables in Bismarck, ND

Hot Spring Spas & Pool Tables in Bismarck, ND

Are you a recent customer?

Write Your Own Review

706 Kirkwood Mall
Bismarck, ND 58504
Phone: 701-751-1771

Bismarck, ND

HotSpring Spas and Pool Tables offers Hot Tubs, Billiards, Pools and Saunas, serving North Dakota since 1989. We invite you to visit our store in Bismarck to discover and experience our award-winning products. We carry HotSpring Spas, the world's best selling brand of hot tubs, along with Four Seasons Sunrooms and the highest-quality brands of leisure products.

We are experts in our field and use only the latest technologies in our pools, spas and hot tubs, from equipment to installation to water chemistry and maintenance. Our sales staff and service department are professional and always available to support you.

Customer Reviews

Very professional-Great products! Great service!
Satisfied Review Verified CustomerVerified
 

We paid over $5000 cash on our purchase, what we learned. Zack lies. No I'm not putting my name on this because I have to deal with the people in the store still. Zack does not answer his phone, he avoids issues with customers. He makes promises during the sales pitch, and after, that are simply not true. Just ask the delivery men. There are a few good people in the Bismarck store, but I hate being lied to and I was. I will tell people if they visit your store to make sure they do not deal with him and to have promises in writing. Very hard to get anyone to answer the phone in Fargo and Bismarck. That is very aggravating. Even after leaving voicemails I never got a reply. I really wish each question to be rated above had a space to write why I gave the number I did.
Satisfied Review Verified CustomerVerified
 

I have to apologize, I filled out a review earlier, I put Zack down as our salesmen, it was Nate. I don't know where the name Zack came from. But it was for sure Nate.
Satisfied Review Verified CustomerVerified
 

I had a problem with power to my hot tub and called late in the day for help. Kirsten and Jeff in the Fargo store went out of there way to help out. Outstanding service!
Satisfied Review Verified CustomerVerified
 

In the end buying our pool from Hot Springs in Minot was a very satisfying experience. The staff made sure we were well taken care of and when we had an issue they went overboard to assist.
Satisfied Review Verified CustomerVerified
 

We've had nothing but positive experiences at the Minot store. The guys are informative and helpful. We love our hot tub and use it daily.
Satisfied Review Verified CustomerVerified
 

Thank you to the Service department in the Fargo location and all their help!! Bernard also helped from the Fargo store to get some issues figured out over the phone. Always very helpful over the phone to trouble shoot.Thank You All!!!
Satisfied Review Verified CustomerVerified
 

Nate was great on how the tub worked and features
Satisfied Review Verified CustomerVerified
 

We have purchased both a hot tub and a dart board game from Hot Spas. Our experience was excellent. The entire staff was very responsive with any questions or concerns we had. Delivery and installation of the products were done in a timely and professional manner. We are considering purchasing a sauna in the future and Hot Springs Spa will definitely be our first choice!
Satisfied Review Verified CustomerVerified
 

I typically don't write reviews, but after having this Finnleo Sauna for just a few short weeks, I felt I had to. I bought this for my wife, but I find I use it as much if not more than she does, and I love it. I use it twice a day. I was a little skeptical at first, but I feel so much better. I have so much more energy, and I can't believe it. I would recommend these to anyone, and do it sooner than later!
Satisfied Review Verified CustomerVerified
 

Overall experience was way below average at best. Service after the sale was/is lousy. Paid for 3 screens-still have only 2. Numerous VMs to service are not answered. Now remote does not work. Water chemistry maintenance is not what was represented by the sales department.
Satisfied Review Verified CustomerVerified
 

This was our first time purchasing a Hot Tub. Mel was very informative and answered all our questions. He and his staff went out of their way to make us feel at ease.
Satisfied Review Verified CustomerVerified
 

This is my 3rd hottub through these guys and they are OUTSTANDING. They care about there customers along with there products. That is why I keep on going back and recommending them to other customers. Keep up the GREAT work!
Satisfied Review Verified CustomerVerified
 

Vince convinced me that HotSprings hot tubs are by far the best insulated tubs for our region here in the North country. Staff were very friendly and knowledgeable.
Satisfied Review Verified CustomerVerified
 

Recommend you all the time. LOVE our TWO Hotspring Spas & it's a great place for our son to work! Great customer service.
Satisfied Review Verified CustomerVerified
 

Very satisfied with Ben when buying the tub.
Satisfied Review Verified CustomerVerified
 

Blayke was great.
Satisfied Review Verified CustomerVerified
 

All was excellent.
Satisfied Review Verified CustomerVerified
 

Mel was a great salesman. Treated us good! Will definitely refer to others!
Satisfied Review Verified CustomerVerified
 

We love our Pool Table from Hot Springs! Great Variety and Great Prices! So easy to work with! I will recommend you to anyone interested in Home Spas and Pool Tables!
Satisfied Review Verified CustomerVerified
 

Sometimes it depends who is working for questions on pool or hot tub. Not an issue as it's understandable. I had to have a scratch repaired and was very impressed with the ease with which it was done as well as the job! Very nice!
Satisfied Review Verified CustomerVerified
 

Very good at working with insurance co.
Satisfied Review Verified CustomerVerified
 

Still don't have products that were promised and hot tub is harder to take care of them we were lead to believe. Also had to retire all of my electrical because sales person gave me the wrong box. Also never recieved anything about our water sample and not very impressed with anything at all.
Satisfied Review Verified CustomerVerified
 

Strong knowledge, friendly, and helpful
Satisfied Review Verified CustomerVerified
 

Friendly Staff - Knowledgeable about the products. Nice showroom. Very satisfied with everything.
Satisfied Review Verified CustomerVerified
 

Knowledgable staff, very positive when informing us about your product. They asked what we were looking for and our needs to get us in the right size and system!
Satisfied Review Verified CustomerVerified
 

Friendly & Efficient.
Satisfied Review Verified CustomerVerified
 

You Rock!
Satisfied Review Verified CustomerVerified
 

Bernard is a top notch employee!
Satisfied Review Verified CustomerVerified
 

The set up crew was amazing, very friendly and great to work with. Their great personalities made the experience worth it!!
Satisfied Review Verified CustomerVerified
 

Salesperson was able to spend as much time as we needed to answer any questions. Good product knowledge.
Satisfied Review Verified CustomerVerified
 

Great product with an equally great experience in working with your staff on the purchase, install and continued support of the spa! Highly recommmend to all of our friends and family!
Satisfied Review Verified CustomerVerified
 

Great Customer Service! Never Pushy. It was an easy decision to return when I made my purchase. Good follow though.
Satisfied Review Verified CustomerVerified
 

Your quality and customer support is great!
Satisfied Review Verified CustomerVerified
 

Hands down the best experience I have had from staff professionalism to product quality. All around a fantastic staff delivering a great product. Definitely recommend to anyone in the market for a pool table or hot tub.
Satisfied Review Verified CustomerVerified
 

Excellent product and better service.
Satisfied Review Verified CustomerVerified
 

Very friendly and knowledgeable staff, from owner, to sales, to set up and delivery!!
Satisfied Review Verified CustomerVerified
 

Good Experience
Satisfied Review Verified CustomerVerified
 

Your store has a reputation for quality work and products.
Satisfied Review Verified CustomerVerified
 

Our experience was outstanding with the first purchase of our hot tub. All of my questions were answered and my mind was put at ease. The hot tub is very durable and a beautiful piece of work. I would highly recommend purchasing from Hot Spring. We are now loyal customers!
Satisfied Review Verified CustomerVerified
 

Kay Derry is the best!!! After a bad experience with a competitor, Kay made sure that she understood what I was looking for and made the purchase so easy! The customer service at the Grand Forks Hotsprings store is the best I have ever experienced. Kay is always available to answer questions and is always so pleasant and friendly! I will be sending ALL of my friends to this store!!!!
Satisfied Review Verified CustomerVerified
 

Are you a customer of Hot Spring Spas & Pool Tables in Bismarck, ND?

Write Your Own Review